{"data":{"id":178573,"slug":"forsakringsutredare-inom-sjukforsakringen-fordjupad-utredning-i-norrkoping","type":"job","title":"Insurance Investigator - Sickness Insurance, In-Depth Investigation in Norrk\u00f6ping","description":"Every year, F\u00f6rs\u00e4kringskassan makes 21 million decisions that affect people's lives and society as a whole. We pay out approximately 260 billion kronor each year. These are everyone's tax dollars that we are responsible for. It is a great responsibility. That is why we look into each case, follow laws and regulations, inform and guide, care and show consideration. It is a job for you who wants to take responsibility. Welcome to F\u00f6rs\u00e4kringskassan.\nYou are responsible for investigation, administration and dialogue with individuals and collaborative partners\nIn the role of insurance investigator with a focus on in-depth investigation, you handle applications for sickness benefits. This can include ongoing documentation as well as calculations and payments of compensation. You work actively and make independent decisions about the right to sickness benefits by correctly and fairly applying legislation and established work processes. The work involves making qualified investigations and analyses of documentation, particularly medical certificates.\nAs an insurance investigator, you investigate and clarify rehabilitation needs and work together with other actors such as healthcare and employers to help the individual return to work as soon as possible. You work in a differentiated manner and the work is characterized by early interventions based on the individual's unique situation and needs. You meet individuals and collaborative partners by phone and in writing, but also in digital meetings when needed. You inform and explain complex information based on the individual's specific needs. Your contacts are characterized by attentiveness, respect and a desire to create security and understanding of sickness insurance for individuals and collaborative partners. You collaborate with your colleagues and actively work to develop your knowledge, share experiences and cover for each other when needed.\nAs a new employee, you will receive introductory training and support from a mentor. The position involves handling confidential information, which places high demands on proper handling. Therefore, it is important that you have high security awareness.\nIt is a job for you who wants to take responsibility.\nWe are looking for you who\nhas a university degree or experience and qualifications that can be considered equivalent\nis trustworthy and inspiring of confidence, even in stressful situations\ncollaborates effectively with others to achieve common goals\nacts on your own initiative and takes responsibility for achieving good results\nhas a systematic and careful work approach\ncan understand and analyze complex issues\nhas good communication skills, both verbal and written\nimplements plans and processes and ensures that these maintain high quality.\n\nIt is meritorious if you\nhave worked with qualified investigations and made decisions that affected individuals, preferably at a public agency\nhave professional experience meeting people in difficult life situations\nhave the ability to prioritize based on the organization's needs\nare comfortable working with the telephone as a work tool.\n\nWe place great emphasis on your personal qualities.\nOther information\n2 positions, permanent, full-time, with start date by agreement. A probationary period may apply. Certain positions with us involve participation in security-sensitive operations. To be employed in such a position, you must pass a security vetting in accordance with the Security Protection Act (2018:585).\nIn accordance with F\u00f6rs\u00e4kringskassan's security guidelines, background checks are conducted in this recruitment. Remote work is possible if the work allows. In this recruitment, work psychological tests may be used as part of the selection process. Work location: Norrk\u00f6ping.\nWant to know more about F\u00f6rs\u00e4kringskassan as an employer? Visit https:\/\/www.forsakringskassan.se\/om-forsakringskassan\/jobba-hos-oss\nContact persons\nManager: Kim Lennstr\u00f6m, 010-114 55 20 (for questions about the position). HR Specialist: Peter Olgeson, peter.olgeson@fk.se, 010-112 68 75 (for questions about the recruitment process). ST: Malin Kaspersson Hellgren, 010-111 80 83, Saco-S: Mary Hanna Putrus, 010-111 93 96, Seko: Eliza Grundstr\u00f6m, 010-115 34 02.\nApplication\nWelcome to submit your application by September 13, 2026. When you apply, please attach your CV. We do not use cover letters in our recruitment process; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades and certificates with your application. Work location: Norrk\u00f6ping.\nIf you have protected personal information or do not have access to Bank ID, please call the HR specialist named in this advertisement and you will receive help submitting your application.\n\nIn everything we do, we act based on the principle of equal value for all people, legal certainty and good service.","language":"sv","is_translated":true,"title_original":"F\u00f6rs\u00e4kringsutredare inom sjukf\u00f6rs\u00e4kringen, f\u00f6rdjupad utredning i Norrk\u00f6ping","description_original":"Varje \u00e5r fattar F\u00f6rs\u00e4kringskassan 21 miljoner beslut som p\u00e5verkar m\u00e4nniskors liv och hela samh\u00e4llet. Vi betalar ut cirka 260 miljarder kronor varje \u00e5r. Det \u00e4r allas skattepengar vi har hand om. Det \u00e4r ett stort ansvar. D\u00e4rf\u00f6r s\u00e4tter vi oss in i varje \u00e4rende, f\u00f6ljer lagar och regler, informerar och v\u00e4gleder, bryr oss och visar omtanke. Det \u00e4r ett jobb f\u00f6r dig som vill vara med och ta ansvar. V\u00e4lkommen till F\u00f6rs\u00e4kringskassan.\nDu ansvarar f\u00f6r utredning, administration och dialog med individer och samarbetspartners\nI rollen som f\u00f6rs\u00e4kringsutredare med inriktning f\u00f6rdjupad utredning handl\u00e4gger du ans\u00f6kningar om sjukpenning. Det kan bland annat inneb\u00e4ra l\u00f6pande dokumentation samt ber\u00e4kningar och utbetalningar av ers\u00e4ttning. Du arbetar aktivt och fattar sj\u00e4lvst\u00e4ndigt beslut om r\u00e4tten till sjukpenning genom att till\u00e4mpa lagstiftningen och fastst\u00e4llda arbetsprocesser p\u00e5 ett korrekt och r\u00e4ttss\u00e4kert s\u00e4tt. Arbetet inneb\u00e4r att du g\u00f6r kvalificerade utredningar och analyser av underlag, framf\u00f6rallt l\u00e4karintyg. \u00a0\nSom f\u00f6rs\u00e4kringsutredare utreder och klarl\u00e4gger du rehabiliteringsbehov och verkar tillsammans med andra akt\u00f6rer s\u00e5som sjukv\u00e5rden och arbetsgivare f\u00f6r att individen s\u00e5 snart som m\u00f6jligt kan komma \u00e5ter i arbete. Du arbetar differentierat och arbetet pr\u00e4glas av tidiga insatser utifr\u00e5n individens unika situation och behov. Du m\u00f6ter individen och samarbetspartners i telefon och skriftligen men \u00e4ven i digitala m\u00f6ten n\u00e4r behov finns. Du informerar och f\u00f6rklarar komplicerad information utifr\u00e5n individens specifika behov. Dina kontakter pr\u00e4glas av lyh\u00f6rdhet, respekt och vilja att skapa trygghet och f\u00f6rst\u00e5else f\u00f6r sjukf\u00f6rs\u00e4kringen hos individen och samarbetspartners. Du samarbetar med dina kollegor och ni arbetar aktivt med att utveckla era kunskaper, dela erfarenheter och t\u00e4cker upp f\u00f6r varandra vid behov.\nSom nyanst\u00e4lld f\u00e5r du en introduktionsutbildning och st\u00f6d av handledare. Tj\u00e4nsten inneb\u00e4r att du hanterar sekretessbelagda uppgifter vilket st\u00e4ller h\u00f6ga krav p\u00e5 r\u00e4tt hantering. D\u00e4rf\u00f6r \u00e4r det viktigt att du som ska arbeta hos oss har h\u00f6gt s\u00e4kerhetsmedvetande.\nDet \u00e4r ett jobb f\u00f6r dig som vill vara med och ta ansvar.\nVi s\u00f6ker dig som\nhar h\u00f6gskoleexamen eller erfarenheter och kvalifikationer som kan pr\u00f6vas likv\u00e4rdiga\n\u00e4r trygg och f\u00f6rtroendeingivande, \u00e4ven i belastade situationer\nsamarbetar effektivt med andra f\u00f6r att n\u00e5 gemensamma m\u00e5l\nagerar p\u00e5 eget initiativ och tar ansvar f\u00f6r att n\u00e5 goda resultat\nhar ett systematiskt och noggrant arbetss\u00e4tt\nkan f\u00f6rst\u00e5 och analysera komplexa fr\u00e5gor\nhar god kommunikativ f\u00f6rm\u00e5ga, i b\u00e5de tal och skrift\nverkst\u00e4ller planer och processer samt ser till att dessa h\u00e5ller h\u00f6g kvalitet.\n\nDet \u00e4r meriterande om du\nhar arbetat med kvalificerade utredningar och fattat beslut som p\u00e5verkat individer, g\u00e4rna p\u00e5 en myndighet\nhar professionell erfarenhet av att m\u00f6ta m\u00e4nniskor i sv\u00e5ra livssituationer\nhar f\u00f6rm\u00e5gan att g\u00f6ra prioriteringar utifr\u00e5n verksamhetens behov\n\u00e4r bekv\u00e4m med att arbeta med telefon som arbetsredskap.\u00a0\n\nVi l\u00e4gger stor vikt vid dina personliga egenskaper.\n\u00d6vrigt\n2 tj\u00e4nster, tillsvidare, heltid, med tilltr\u00e4de enligt \u00f6verenskommelse. Provanst\u00e4llning kan bli aktuellt.\u00a0Vissa anst\u00e4llningar hos oss inneb\u00e4r deltagande i s\u00e4kerhetsk\u00e4nslig verksamhet. F\u00f6r att bli anst\u00e4lld i en s\u00e5dan tj\u00e4nst kr\u00e4vs godk\u00e4nd s\u00e4kerhetspr\u00f6vning enligt s\u00e4kerhetsskyddslagen (2018:585).\nI enlighet med F\u00f6rs\u00e4kringskassans riktlinje f\u00f6r s\u00e4kerhet genomf\u00f6rs bakgrundskontroller i denna rekrytering.\u00a0M\u00f6jlighet till distansarbete finns om arbetet till\u00e5ter. I den h\u00e4r rekryteringen kan arbetspsykologiska test anv\u00e4ndas som en del i urvalsarbetet. Placeringsort: Norrk\u00f6ping.\nVill du veta mer om F\u00f6rs\u00e4kringskassan som arbetsgivare? Bes\u00f6k https:\/\/www.forsakringskassan.se\/om-forsakringskassan\/jobba-hos-oss\nKontaktpersoner\nChef: Kim Lennstr\u00f6m, 010-114 55 20 (f\u00f6r fr\u00e5gor om tj\u00e4nsten). HR-specialist: Peter Olgeson, peter.olgeson@fk.se, 010-112 68 75 (f\u00f6r fr\u00e5gor om rekryteringsprocessen). ST: Malin Kaspersson Hellgren, 010-111 80 83, Saco-S: Mary Hanna Putrus, 010-111 93 96, Seko: Eliza Grundstr\u00f6m, 010-115 34 02.\nAns\u00f6kan\nV\u00e4lkommen med din ans\u00f6kan senast den 13 september 2026.\u00a0N\u00e4r du ans\u00f6ker bifogar du ditt CV. Vi anv\u00e4nder inte personligt brev i v\u00e5ra rekryteringar, du f\u00e5r ist\u00e4llet besvara ett antal urvalsfr\u00e5gor som \u00e4r relevanta f\u00f6r tj\u00e4nsten. Ladda upp dina examensbevis, betyg och intyg i samband med din ans\u00f6kan.\u00a0Placeringsort: Norrk\u00f6ping.\nHar du skyddade personuppgifter eller ingen tillg\u00e5ng till bank-id ringer du den HR-specialist som finns namngiven i annonsen s\u00e5 f\u00e5r du hj\u00e4lp med att skicka in din ans\u00f6kan.\n\u00a0\nVi ska i allt vi g\u00f6r, agera med utg\u00e5ngspunkt i principen om alla m\u00e4nniskors lika v\u00e4rde, r\u00e4ttss\u00e4kerhet och med god service.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Box 42006","full_address":null,"city":"Stockholm","country":"SE","latitude":58.587746,"longitude":16.192421},"metadata":{"region":"\u00d6sterg\u00f6tlands l\u00e4n","duration":"Tills vidare","employer":"F\u00f6rs\u00e4kringskassan","postcode":"12612","positions":1,"profession":"F\u00f6rs\u00e4kringsutredare, f\u00f6rs\u00e4kringskassa","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.forsakringskassan.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"F\u00f6rs\u00e4kringskassan","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":1,"ai_views_count":9,"ai_vendor_counts":{"meta":6,"other":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"010-114 55 20","owner_email":"peter.olgeson@fk.se","images":[],"published_at":"2026-08-28T15:32:11+00:00","expires_at":"2026-09-13T23:59:59+00:00","created_at":"2026-08-29T03:53:53+00:00","updated_at":"2026-09-02T02:55:40+00:00"}}