{"data":{"id":176674,"slug":"forsakringsutredare-omvardnadsbidrag-merkostnadsersattning-kristianstad","type":"job","title":"Insurance Investigator, Care Allowance & Extra Cost Compensation, Kristianstad","description":"Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We distribute approximately 260 billion kronor annually. These are taxpayer funds we are responsible for. It is a great responsibility. That is why we look into every case, follow laws and regulations, inform and guide, care, and show compassion. It is a job for you who want to take responsibility.\nYou will be part of a team working together toward shared goals. Here, your ability to work in a structured and efficient manner to drive your work forward is valued.\nEfficient Investigations and Professional Customer Contact\nAs an insurance investigator, you are a state employee with the task of conducting investigations to ensure the right person receives the right compensation at the right time. When working with care allowances, you interact with parents who have children with special care needs due to illness or disability. In your work with extra cost compensation, you interact with individuals who may need help with additional costs for daily living due to disability. In your work, you make assessments through qualified investigations and analysis of documentation, primarily medical reports. You then present recommendations for decisions to be made by designated decision-makers. Contact with individuals occurs via telephone and in writing. You gather information and collaborate with, among others, healthcare and municipal services. As an insurance investigator, you handle confidential information, which places higher demands on proper handling. Therefore, it is important that you have strong security awareness.\nIt is a job for you who want to take responsibility.\nWe are looking for you who\nhave a university degree or experience and qualifications that can be deemed equivalent\nare trustworthy and inspiring confidence, even in difficult situations\ncollaborate effectively with others to achieve shared goals\nact on your own initiative and take responsibility for achieving good results\nhave a systematic and thorough work approach\ncan understand and analyze complex issues\nhave good communication skills, both verbal and written\nhave good ability to use the computer as a work tool.\n\nIt is meritorious if you\nhave worked with investigations and made decisions that have affected individuals\nhave experience working toward set goals with good results\nhave experience with efficient investigative work with good quality and service\nhave experience documenting during ongoing telephone calls\nhave good knowledge of how to professionally meet people in different life situations.\n\nWe place great emphasis on your personal qualities.\nOther Information\nA number of positions, permanent, full-time, with start date by agreement. Probation may be applicable. Certain positions with us involve participation in security-sensitive activities. To be hired for such a position, a passed security vetting according to the Security Protection Act (2018:585) is required.\nIn accordance with the Swedish Social Insurance Agency's security guidelines, background checks are conducted as part of this recruitment. The possibility of remote work is available if the work allows. In this recruitment, work psychological tests may be used as part of the selection process. Work location: Kristianstad.\nA recruitment seminar will be held on September 24 at 12:00-13:00 for candidates who advance in the recruitment process.\nWant to know more about the Swedish Social Insurance Agency as an employer? Visit https:\/\/www.forsakringskassan.se\/om-forsakringskassan\/jobba-hos-oss\nContact Persons\nManager: Anders Nilsson, 010-112 70 48 (for questions about the position). HR Specialist: Lisa Berglin, lisa.berglin@forsakringskassan.se, 010-113 45 08 or Elin Magnusson, elin.magnusson@forsakringskassan.se, 010-113 44 98 (for questions about the recruitment process). ST: Carolina H\u00f6rringsen, 010-112 20 53 Saco-S: Malin Jonsson, 010-111 73 54 Seko: Eliza Grundstr\u00f6m, 010-115 34 02.\nApplication\nWelcome to submit your application by September 15, 2026. When you apply, please attach your CV. We do not use personal letters in our recruitment process; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades, and certificates with your application.\nIf you have protected personal information or no access to Bank ID, please call the HR specialist named in the ad and we will help you submit your application.\n\nIn everything we do, we act based on the principle of the equal value of all people, legal certainty, and good service.","language":"sv","is_translated":true,"title_original":"F\u00f6rs\u00e4kringsutredare, Omv\u00e5rdnadsbidrag & Merkostnadsers\u00e4ttning, Kristianstad","description_original":"Varje \u00e5r fattar F\u00f6rs\u00e4kringskassan 21 miljoner beslut som p\u00e5verkar m\u00e4nniskors liv och hela samh\u00e4llet. Vi betalar ut cirka 260 miljarder kronor varje \u00e5r. Det \u00e4r allas skattepengar vi har hand om. Det \u00e4r ett stort ansvar. D\u00e4rf\u00f6r s\u00e4tter vi oss in i varje \u00e4rende, f\u00f6ljer lagar och regler, informerar och v\u00e4gleder, bryr oss och visar omtanke. Det \u00e4r ett jobb f\u00f6r dig som vill vara med och ta ansvar. V\u00e4lkommen till F\u00f6rs\u00e4kringskassan.\nDu blir en del av ett team som arbetar tillsammans mot gemensamt uppsatta m\u00e5l. H\u00e4r v\u00e4rdes\u00e4tts din f\u00f6rm\u00e5ga att arbeta strukturerat och effektivt f\u00f6r att driva ditt arbete fram\u00e5t.\nEffektiva utredningar och professionell kundkontakt\nSom f\u00f6rs\u00e4kringsutredare \u00e4r du medarbetare i staten med uppdraget att utreda s\u00e5 att r\u00e4tt person f\u00e5r r\u00e4tt ers\u00e4ttning i r\u00e4tt tid. N\u00e4r du arbetar med omv\u00e5rdnadsbidrag har du kontakt med f\u00f6r\u00e4ldrar som har barn med behov av s\u00e4rskild omv\u00e5rdnad p\u00e5 grund av en sjukdom eller funktionsneds\u00e4ttning. I ditt arbete inom merkostnadsers\u00e4ttning har du kontakt med personer som exempelvis kan beh\u00f6va hj\u00e4lp med merkostnader f\u00f6r den dagliga livsf\u00f6ringen p\u00e5 grund av funktionsneds\u00e4ttning. I arbetet g\u00f6r du bed\u00f6mningar genom kvalificerade utredningar och analyser av underlag, framf\u00f6rallt l\u00e4karutl\u00e5tanden. Du l\u00e4gger d\u00e4refter fram f\u00f6rslag till beslut som tas av s\u00e4rskilt utsedda beslutsfattare. Kontakten med individerna sker via telefon och skriftligt. Du inh\u00e4mtar information och samarbetar med bland annat h\u00e4lso- och sjukv\u00e5rden och kommunen. Som f\u00f6rs\u00e4kringsutredare hanterar du sekretessbelagda uppgifter vilket st\u00e4ller h\u00f6gre krav p\u00e5 r\u00e4tt hantering. D\u00e4rf\u00f6r \u00e4r det viktigt att du som ska arbeta hos oss har ett h\u00f6gt s\u00e4kerhetsmedvetande.\nDet \u00e4r ett jobb f\u00f6r dig som vill vara med och ta ansvar.\nVi s\u00f6ker dig som\nhar h\u00f6gskoleexamen eller erfarenheter och kvalifikationer som kan pr\u00f6vas likv\u00e4rdiga\n\u00e4r trygg och f\u00f6rtroendeingivande, \u00e4ven i belastade situationer\nsamarbetar effektivt med andra f\u00f6r att n\u00e5 gemensamma m\u00e5l\nagerar p\u00e5 eget initiativ och tar ansvar f\u00f6r att n\u00e5 goda resultat\u00a0\u00a0\nhar ett systematiskt och noggrant arbetss\u00e4tt\nkan f\u00f6rst\u00e5 och analysera komplexa fr\u00e5gor\nhar god kommunikativ f\u00f6rm\u00e5ga, i b\u00e5de tal och skrift\nhar god f\u00f6rm\u00e5ga att anv\u00e4nda datorn som arbetsverktyg.\n\nDet \u00e4r meriterande om du\nhar arbetat med utredningar och fattat beslut som p\u00e5verkat individer\nhar erfarenhet av att arbeta mot uppsatta m\u00e5l med goda resultat\nhar erfarenhet av effektivt utredningsarbete med god kvalitet och service\nhar erfarenhet av att dokumentera under p\u00e5g\u00e5ende telefonsamtal\nhar goda kunskaper om hur man professionellt m\u00f6ter m\u00e4nniskor i olika livssituationer.\n\nVi l\u00e4gger stor vikt vid dina personliga egenskaper.\n\u00d6vrigt\nEtt antal tj\u00e4nster, tillsvidare, heltid, med tilltr\u00e4de enligt \u00f6verenskommelse. Provanst\u00e4llning kan bli aktuellt. Vissa anst\u00e4llningar hos oss inneb\u00e4r deltagande i s\u00e4kerhetsk\u00e4nslig verksamhet. F\u00f6r att bli anst\u00e4lld i en s\u00e5dan tj\u00e4nst kr\u00e4vs godk\u00e4nd s\u00e4kerhetspr\u00f6vning enligt s\u00e4kerhetsskyddslagen (2018:585).\nI enlighet med F\u00f6rs\u00e4kringskassans riktlinje f\u00f6r s\u00e4kerhet genomf\u00f6rs bakgrundskontroller i denna rekrytering.\u00a0M\u00f6jlighet till distansarbete finns om arbetet till\u00e5ter. I den h\u00e4r rekryteringen kan arbetspsykologiska test anv\u00e4ndas som en del i urvalsarbetet. Placeringsort: Kristianstad.\nRekryteringsseminarium kommer att h\u00e5llas den 24 september klockan 12.00-13.00 f\u00f6r dem kandidater som g\u00e5r vidare i rekryteringsprocessen.\nVill du veta mer om F\u00f6rs\u00e4kringskassan som arbetsgivare? Bes\u00f6k https:\/\/www.forsakringskassan.se\/om-forsakringskassan\/jobba-hos-oss\nKontaktpersoner\nChef: Anders Nilsson, 010-112 70 48 (f\u00f6r fr\u00e5gor om tj\u00e4nsten). HR-specialist: Lisa Berglin, lisa.berglin@forsakringskassan.se, 010-113 45 08 eller Elin Magnusson, elin.magnusson@forsakringskassan.se, 010-113 44 98 (f\u00f6r fr\u00e5gor om rekryteringsprocessen).\u00a0ST: Carolina H\u00f6rringsen, 010-112 20 53 Saco-S: Malin Jonsson, 010-111 73 54 Seko: Eliza Grundstr\u00f6m, 010-115 34 02.\nAns\u00f6kan\nV\u00e4lkommen med din ans\u00f6kan senast den 15 september 2026. N\u00e4r du ans\u00f6ker bifogar du ditt CV. Vi anv\u00e4nder inte personligt brev i v\u00e5ra rekryteringar, du f\u00e5r ist\u00e4llet besvara ett antal urvalsfr\u00e5gor som \u00e4r relevanta f\u00f6r tj\u00e4nsten. Ladda upp dina examensbevis, betyg och intyg i samband med din ans\u00f6kan.\nHar du skyddade personuppgifter eller ingen tillg\u00e5ng till bank-id ringer du den HR-specialist som finns namngiven i annonsen s\u00e5 f\u00e5r du hj\u00e4lp med att skicka in din ans\u00f6kan.\n\u00a0\nVi ska i allt vi g\u00f6r, agera med utg\u00e5ngspunkt i principen om alla m\u00e4nniskors lika v\u00e4rde, r\u00e4ttss\u00e4kerhet och med god service.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Box 42006","full_address":null,"city":"Stockholm","country":"SE","latitude":56.029392,"longitude":14.156678},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"F\u00f6rs\u00e4kringskassan","postcode":"12612","positions":1,"profession":"F\u00f6rs\u00e4kringsutredare, f\u00f6rs\u00e4kringskassa","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.forsakringskassan.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"F\u00f6rs\u00e4kringskassan","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":5,"ai_views_count":11,"ai_vendor_counts":{"meta":6,"other":2,"openai":1,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"010-112 70 48","owner_email":"lisa.berglin@forsakringskassan.se","images":[],"published_at":"2026-08-28T00:23:22+00:00","expires_at":"2026-09-15T23:59:59+00:00","created_at":"2026-08-28T03:33:01+00:00","updated_at":"2026-09-02T03:06:01+00:00"}}