{"data":{"id":198617,"slug":"freight-forwarding-agent-till-dhl","type":"job","title":"Freight Forwarding Agent for DHL","description":"Do you have experience in customer service, administration, or logistics and thrive in a role where you follow transports from booking to delivery? As a Freight Forwarding Agent at DHL Freight, you combine transport administration with customer contact and become part of an experienced team where you help solve daily deliveries together.\nAbout the Position\nThis is a full-time consulting assignment lasting approximately 18 months. You will be employed by Bravura and work as a consultant at DHL.\nAbout the Company\nDHL is a market leader in the logistics industry and is \"the logistics company for the entire world.\" DHL offers expertise in international express, air and ocean freight, road and rail transport, contract logistics, and international courier services. With a global network spanning more than 220 countries and territories and 520,000 employees worldwide, customers receive top quality combined with strong local knowledge.\nDHL in Sweden has approximately 4,000 employees and 65 offices, terminals, and stations throughout Sweden. At the Malm\u00f6 office, you will be part of a close-knit team of five people. The group works closely together, shares responsibilities, and uses common procedures to create consistent and efficient handling. For DHL Freight, availability and customer service are important for delivering a positive customer experience. Therefore, customer focus and your commitment as an employee are extremely important in this role!\nResponsibilities\nAs a Freight Forwarding Agent at DHL, you are responsible for handling import and export bookings in DHL's business systems, focusing on international transports to and from Europe. You work primarily with less-than-truckload (LTL) freight and ensure efficient transport solutions for production-oriented customers, from booking to delivery. The role involves daily contact with terminals and DHL offices both nationally and internationally to ensure smooth transport flow and high delivery quality. In addition, you support other departments in customer dialogue, handle notifications, customs transports, and follow up on shipments. You have ongoing contact with senders, suppliers, and partners, primarily via email, and are part of a close-knit team working broadly with traffic-related administrative tasks.\nExamples of Responsibilities:\n\nHandle import and export bookings for transports within Europe.\n\n\nWork with LTL freight and coordinate transports through DHL's network.\n\n\nFollow up on shipments and manage discrepancies to ensure high delivery quality.\n\n\nAdminister notifications and customs and transport-related documentation.\n\n\nWork with ongoing administrative tasks related to traffic, logistics, and transport planning.\n\nEducation, Experience, and Personal Qualities\nExperience in freight forwarding, expedition, or transport management is a plus.\n\n\nExperience in customer service or case handling in a transport-related business is a plus.\n\n\nEducation in transport management, logistics, or supply chain is a plus.\n\n\nGood computer skills and knowledge of Microsoft Office (Word\/Excel\/Outlook)\n\n\nStrong skills in Swedish and English, both spoken and written\n\n\nWe are looking for someone with an interest in logistics who is used to working systematically in digital systems. You may have built up your experience in, for example, customer service, transport, administration, order handling, terminal operations, or supply chain. In this recruitment, great importance is placed on how you collaborate and take on new tasks. To succeed, you need to focus on the team's collective delivery and be ready to help where the need is greatest. You need to be comfortable in your communication and dare to ask questions when something is unclear. At the same time, you listen to your colleagues' experience and seek help when needed. Since several transport matters are handled in parallel, you need to be able to organize your work, prioritize, and maintain accuracy even when circumstances change.\n\nAdditional Information\nStart: December 1, 2026 Location: Malm\u00f6 Salary: By agreement\nWe use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also conduct rolling recruitment, which means we take down the ad when enough candidates have applied. If you become relevant for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.\nQuestions? Feel free to reach out!\n\ud83d\udce7 info@bravura.se\n\ud83d\udcde 010-171 47 10\nWe recommend that you submit your application as soon as possible as we conduct rolling recruitment.\nWe look forward to your application!\n\n#Nextgen","language":"sv","is_translated":true,"title_original":"Freight Forwarding Agent till DHL","description_original":"Har du erfarenhet av kundservice, administration eller logistik och trivs i en roll d\u00e4r du f\u00e5r f\u00f6lja transporter fr\u00e5n bokning till leverans? Som Freight Forwarding Agent hos DHL Freight kombinerar du transportadministration med kundkontakt och blir en del av ett erfaret team d\u00e4r ni hj\u00e4lps \u00e5t att l\u00f6sa den dagliga leveransen.\nOm tj\u00e4nsten\nDet h\u00e4r \u00e4r ett konsultuppdrag p\u00e5 heltid som varar i\u00a0cirka 18\u00a0m\u00e5nader. Du blir anst\u00e4lld av Bravura och arbetar som konsult hos\u00a0DHL.\nOm f\u00f6retaget\nDHL \u00e4r marknadsledande inom logistikbranschen och \u00e4r \u201dlogistikbolaget f\u00f6r hela v\u00e4rlden\u201d. DHL erbjuder expertis inom internationell express-, flyg- och sj\u00f6frakt, v\u00e4g- och t\u00e5gtransport, kontraktslogistik samt internationella brevtj\u00e4nster. Med ett globalt n\u00e4tverk som best\u00e5r av mer \u00e4n 220 l\u00e4nder och territorier och med 520 000 medarbetare \u00f6ver hela v\u00e4rlden erbjuds kunder h\u00f6gsta kvalitet kombinerat med god lokal k\u00e4nnedom.\nDHL i Sverige har ca 4000 medarbetare och 65 kontor, terminaler och stationer runt om i Sverige. P\u00e5 kontoret i Malm\u00f6 blir du en del av ett sammansvetsat team om fem personer. Gruppen arbetar n\u00e4ra varandra, delar p\u00e5 arbetsuppgifterna och anv\u00e4nder gemensamma rutiner f\u00f6r att skapa en enhetlig och effektiv hantering. F\u00f6r DHL Freight \u00e4r tillg\u00e4nglighet och kundbem\u00f6tande viktigt f\u00f6r att kunna leverera en positiv kundupplevelse. D\u00e4rf\u00f6r \u00e4r kundfokus samt ditt engagemang som medarbetare oerh\u00f6rt viktigt i denna roll!\nArbetsuppgifter\nI rollen som Freight Forwarding Agent p\u00e5 DHL ansvarar du f\u00f6r att hantera import- och exportbokningar i DHL:s aff\u00e4rssystem, med fokus p\u00e5 internationella transporter till och fr\u00e5n Europa. Du arbetar fr\u00e4mst med styckegodstrafik och s\u00e4kerst\u00e4ller effektiva transportl\u00f6sningar f\u00f6r produktionsn\u00e4ra kunder, fr\u00e5n bokning till leverans. Rollen inneb\u00e4r daglig kontakt med terminaler samt DHL-kontor b\u00e5de nationellt och internationellt f\u00f6r att s\u00e4kerst\u00e4lla ett smidigt transportfl\u00f6de och h\u00f6g leveranskvalitet. Ut\u00f6ver detta st\u00f6djer du andra avdelningar i kunddialogen, hanterar aviseringar, tulltransporter och f\u00f6ljer upp s\u00e4ndningar. Du har l\u00f6pande kontakt med avs\u00e4ndare, leverant\u00f6rer och samarbetspartners, fr\u00e4mst via e-post, och ing\u00e5r i ett sammansvetsat team som arbetar brett med trafikrelaterade administrativa uppgifter.\nExempel p\u00e5 arbetsuppgifter:\n\nHantera import- och exportbokningar f\u00f6r transporter inom Europa.\n\n\nArbeta med styckegodstrafik och koordinera transporter genom DHL:s n\u00e4tverk.\n\n\nF\u00f6lja upp s\u00e4ndningar och hantera avvikelser f\u00f6r att s\u00e4kerst\u00e4lla h\u00f6g leveranskvalitet.\n\n\nAdministrera aviseringar samt tull- och transportrelaterad dokumentation.\n\n\nArbeta med l\u00f6pande administrativa uppgifter kopplade till trafik, logistik och transportplanering.\n\nUtbildning, erfarenhet och personliga egenskaper\nErfarenhet av freight forwarding, spedition eller transportledning \u00e4r meriterande.\n\n\nErfarenhet av kundservice eller \u00e4rendehantering i en transportn\u00e4ra verksamhet \u00e4r meriterande.\n\n\nUtbildning inom transport management, logistik eller supply chain \u00e4r meriterande.\n\n\nGod datorvana och kunskaper i Microsoft Office (Word\/Excel\/Outlook)\n\n\nGoda kunskaper i svenska och engelska, i tal och skrift\n\n\nVi s\u00f6ker dig som har ett intresse f\u00f6r logistik och som \u00e4r van vid att arbeta strukturerat i digitala system. Du kan ha byggt upp din erfarenhet inom exempelvis kundservice, transport, administration, orderhantering, terminalverksamhet eller supply chain. I den h\u00e4r rekryteringen l\u00e4ggs stor vikt vid hur du samarbetar och tar dig an nya arbetsuppgifter. F\u00f6r att lyckas beh\u00f6ver du se till teamets gemensamma leverans och vara beredd att hj\u00e4lpa till d\u00e4r behovet \u00e4r som st\u00f6rst. Du beh\u00f6ver vara trygg i din kommunikation och v\u00e5ga st\u00e4lla fr\u00e5gor n\u00e4r n\u00e5got \u00e4r oklart. Samtidigt \u00e4r du lyh\u00f6rd f\u00f6r kollegornas erfarenhet och tar hj\u00e4lp n\u00e4r det beh\u00f6vs. Eftersom flera transport\u00e4renden hanteras parallellt beh\u00f6ver du kunna organisera ditt arbete, prioritera och beh\u00e5lla noggrannheten \u00e4ven n\u00e4r f\u00f6ruts\u00e4ttningarna f\u00f6r\u00e4ndras.\n\n\u00d6vrig information\nStart: 1 december 2026 Plats: Malm\u00f6 L\u00f6n: Enligt \u00f6verenskommelse\nVi anv\u00e4nder en kompetensbaserad metodik i alla rekryteringsprocesser f\u00f6r att s\u00e4kerst\u00e4lla f\u00f6rdomsfria urval. Vi jobbar ocks\u00e5 med l\u00f6pande urval, vilket inneb\u00e4r att vi tar ner annonsen n\u00e4r tillr\u00e4ckligt m\u00e5nga kandidater har ans\u00f6kt. Om du blir aktuell f\u00f6r tj\u00e4nsten kommer vi att kontakta dig f\u00f6r en f\u00f6rsta telefonintervju. Oavsett om du g\u00e5r vidare i processen eller inte s\u00e5 kommer du att f\u00e5 \u00e5terkoppling p\u00e5 din ans\u00f6kan.\nHar du fr\u00e5gor? H\u00f6r g\u00e4rna av dig!\n\ud83d\udce7 info@bravura.se\n\ud83d\udcde 010-171 47 10\nVi rekommenderar att du skickar in din ans\u00f6kan omg\u00e5ende d\u00e5 vi g\u00f6r ett l\u00f6pande urval.\nV\u00e4lkommen med din ans\u00f6kan!\n\n#Nextgen","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Propellergatan 1","full_address":null,"city":"Malmo","country":"SE","latitude":55.610233156463,"longitude":12.977890541088},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Bravura Sverige AB","postcode":"21115","positions":1,"profession":"Transportplanerare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/ledigajobb.bravura.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Transport, distribution, lager","employer_workplace":"Bravura","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":11,"bot_views_count":1,"ai_vendor_counts":{"meta":5,"other":3,"openai":1,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"010-171 47 10","owner_email":"info@bravura.se","images":[],"published_at":"2026-09-07T15:46:23+00:00","expires_at":"2027-03-06T23:59:59+00:00","created_at":"2026-09-08T03:53:54+00:00","updated_at":"2026-09-18T03:54:06+00:00"}}