{"data":{"id":168722,"slug":"front-office-manager-2","type":"job","title":"Front Office Manager","description":"There's a reason you want to work at Strawberry. You see opportunities across our 100 destinations. You believe you'll fit in with our diversity among 18,000 employees. You're excited about our fantastic hotel chains and you have the energy, courage, and enthusiasm to spare. Want to know more about us? We look forward to your application! Quality Hotel\u2122 is part of Strawberry.\n\nAre you ready to create unforgettable guest experiences?\n\nAt Quality Hotel\u2122 The Weaver, no two days are the same \u2013 thank goodness! One moment you're checking in a business traveler, the next you're saying goodbye to the gold medal-winning hockey team with their medals in their luggage. Or perhaps you've arranged a surprise for children staying at the hotel for the very first time?\n\nWe're looking for a Front Office Manager who can spread joy and ensure our guests feel welcome! In this role, you'll lead and develop your team and service at the heart of the hotel \u2013 the front desk. You have overall responsibility for daily operations and work to create unforgettable experiences with your team, ensuring guests always leave with a big smile. This job requires both service mindedness and efficiency, but it also gives you the opportunity to make a difference for our guests. The role combines strategic leadership and results responsibility with hands-on engagement in daily operations. The position involves varying working hours, including evenings and weekends.\n\nKey Responsibilities\n\nLeadership & Staff: Full personnel responsibility for supervisors, receptionists, and night staff. This includes recruitment, scheduling, optimization, and coaching your team's development.\n\nResults & Finance: Complete results, quality, and financial responsibility for the department. You work actively with goal management and revenue and cost forecasts.\n\nGuest Satisfaction & Service: Responsibility for the hotel's guest satisfaction tools, monitoring external reviews, and ensuring all guest feedback is responded to. You also drive the department's upselling as a natural part of service.\n\nOperational Duties: You're expected to be active in operations, handling everything from check-ins and check-outs to bookings and payments. The position involves varying working hours (day, evening, weekend) and on-call duty according to the schedule.\n\nSafety: Responsibility for keeping the department updated and knowledgeable in the hotel's fire and safety procedures.\n\nYour Profile\n\nYou thrive in a fast, dynamic environment and have a special talent for finding the best solutions.\nYou're a supportive team player who loves meeting new people and creating positive experiences.\nYou have solid experience from hotel reception and have leadership experience as a department manager or supervisor.\nYou have fluent knowledge of both Swedish and English in speech and writing.\nYou have good administrative skills and are system-savvy.\nYou'll be a shining star here if you are: As a leader at Strawberry, you're expected to uphold the culture by creating energetic teams and engaging workplaces where people love coming to work. You build bridges through relationships, collaboration, and trust. You take ownership by making decisions with the company's best interests in mind, setting clear goals, and holding yourself and others accountable for achieving results. You lead the way with vision and purpose, and develop potential by maximizing individual strengths to help others reach their full potential.\n\nWhy Choose Quality Hotel\u2122 & Strawberry?\n\nWe offer more than just a job \u2013 we offer a place where you can grow, both personally and professionally. At Quality Hotel\u2122, we believe in generous hospitality, and that applies to our staff too. With us, you get:\n\nA dynamic and fast-paced work environment where no two days are the same.\nOpportunities for career development and growth within the Strawberry group.\nStaff discounts and favorable friends & family rates at our 200+ hotels.\nFour complimentary hotel nights each year.\n25% discount on food and beverages at all our restaurants and bars.\nFantastic deals on experiences, travel, shopping, and much more.\n\nAbout Strawberry\n\nWe are Strawberry. We create thousands of experiences every day across our more than 245 hotels, 120 restaurants, 20 spas, and much more. It's our team of 20,000 passionate individuals from over 166 different countries that makes it possible. Strawberry is built on our core values: energy, courage, and enthusiasm.\n\nPrepare to create unforgettable moments with us! Apply today to join our team and create unforgettable guest experiences! We review applications on an ongoing basis, so don't wait \u2013 the position may be filled before the application deadline. Start date as soon as possible and salary by agreement.","language":"sv","is_translated":true,"title_original":"Front Office Manager","description_original":"Det finns en anledning till att det \u00e4r just du som \u00f6nskar att jobba i Strawberry. Du ser m\u00f6jligheter p\u00e5 v\u00e5ra 100 destinationer. Du tror du kommer passa in i v\u00e5r m\u00e5ngfald bland 18.000 anst\u00e4llda. Du \u00e4r exalterad \u00f6ver v\u00e5ra fantastiska hotellkedjor och du har energi, mod och begeistring s\u00e5 det r\u00e4cker och blir \u00f6ver. Vill du veta mer om oss? Vi ser fram emot din ans\u00f6kan! Quality Hotel\u2122 \u00e4r en del av Strawberry.\n\u00c4r du redo att skapa of\u00f6rgl\u00f6mliga g\u00e4stupplevelser?\nP\u00e5 Quality Hotel\u2122 The Weaver \u00e4r ingen dag den andra lik - tack och lov! I ena stunden checkar du in stamg\u00e4sten p\u00e5 aff\u00e4rsresa, medan du n\u00e4sta stund s\u00e4ger adj\u00f6 till hockeylaget med guldmedaljen i resv\u00e4skan. Eller kanske har du ordnat en \u00f6verraskning till barnen som bor p\u00e5 hotellet f\u00f6r allra f\u00f6rsta g\u00e5ngen?\nVi s\u00f6ker en Front Office Manager som kan sprida gl\u00e4dje och se till att v\u00e5ra g\u00e4ster k\u00e4nner sig v\u00e4lkomna!\u00a0I denna roll leder och utvecklar du ditt team och servicen i hotellets hj\u00e4rta \u2013 receptionen. Du har det \u00f6vergripande ansvaret f\u00f6r den dagliga driften och arbetar f\u00f6r att tillsammans med ditt team skapa of\u00f6rgl\u00f6mliga helhetsupplevelser d\u00e4r g\u00e4sterna alltid l\u00e4mnar hotellet med ett stort leende.\u00a0Det \u00e4r ett jobb som kr\u00e4ver b\u00e5de servicek\u00e4nsla och effektivitet, men det \u00e4r ocks\u00e5 ett jobb som ger dig m\u00f6jlighet att g\u00f6ra skillnad f\u00f6r v\u00e5ra g\u00e4ster.\u00a0Rollen kombinerar ett strategiskt ledar- och resultatansvar med ett operativt engagemang i den dagliga driften.\u00a0Tj\u00e4nsten inneb\u00e4r varierande arbetstider, inklusive kv\u00e4llar och helger.\nHuvudsakliga ansvarsomr\u00e5den\nLedarskap & personal:\u00a0Fullt personalansvar f\u00f6r supervisors, receptionister och nattpersonal. Detta inkluderar rekrytering, schemal\u00e4ggning, optimering samt att coacha och se dina medarbetare utvecklas.\nResultat & ekonomi:\u00a0Fullst\u00e4ndigt resultat-, kvalitet- och ekonomiskt ansvar f\u00f6r avdelningen. Du arbetar aktivt med m\u00e5lstyrning samt int\u00e4kts- och kostnadsprognoser.\nG\u00e4stn\u00f6jdhet & service:\u00a0Ansvar f\u00f6r hotellets g\u00e4stn\u00f6jdhetsverktyg, uppf\u00f6ljning av externa omd\u00f6men samt att s\u00e4kerst\u00e4lla att alla g\u00e4stomd\u00f6men besvaras. Du driver \u00e4ven avdelningens merf\u00f6rs\u00e4ljning som en naturlig del av servicen\nOperativ drift & duty:\u00a0Du f\u00f6rv\u00e4ntas vara aktiv i driften och hantera allt fr\u00e5n in- och utcheckning till bokningar och betalningar. Tj\u00e4nsten inneb\u00e4r varierande arbetstider (dag, kv\u00e4ll, helg) samt jouransvar enligt dutyschema.\u00a0\nS\u00e4kerhet:\u00a0Ansvar f\u00f6r att avdelningen \u00e4r uppdaterad och kunnig i hotellets brand- och s\u00e4kerhetsrutiner.\n\nDin profil\nDu trivs i en snabb, dynamisk milj\u00f6 och har en s\u00e4rskild talang f\u00f6r att hitta de b\u00e4sta l\u00f6sningarna.\nDu \u00e4r en st\u00f6ttande lagspelare som \u00e4lskar att m\u00f6ta nya m\u00e4nniskor och skapa positiva upplevelser.\nDu har gedigen erfarenhet fr\u00e5n hotellreception och har ledarerfarenhet, som avdelningsledare eller supervisor\nDu har flytande kunskaper i b\u00e5de svenska och engelska i tal och skrift\nDu har goda administrativa kunskaper och \u00e4r systemstark\nDu kommer att vara en str\u00e5lande stj\u00e4rna h\u00e4r om du \u00e4r:Som ledare inom Strawberry f\u00f6rv\u00e4ntas du\u00a0efterleva kulturen\u00a0genom att skapa energiska team och engagerande arbetsplatser som g\u00f6r att m\u00e4nniskor \u00e4lskar att komma till jobbet. Du\u00a0bygger broar\u00a0genom relationer, samarbete och f\u00f6rtroende. Du\u00a0\u00e4ger\u00a0genom att fatta beslut med f\u00f6retagets b\u00e4sta i \u00e5tanke, s\u00e4tta tydliga m\u00e5l och h\u00e5lla dig sj\u00e4lv och andra ansvariga f\u00f6r att uppn\u00e5 resultat. Du\u00a0visar v\u00e4gen\u00a0med vision och syfte, och\u00a0utvecklar potential\u00a0genom att maximera individuella styrkor f\u00f6r att hj\u00e4lpa andra att n\u00e5 sin fulla potential.\n\nVarf\u00f6r v\u00e4lja Quality Hotel\u2122 & Strawberry?\nVi erbjuder mer \u00e4n bara ett jobb \u2013 vi erbjuder en plats d\u00e4r du kan v\u00e4xa, b\u00e5de personligt och professionellt. P\u00e5 Quality Hotel\u2122 tror vi p\u00e5 gener\u00f6s g\u00e4stfrihet, och det g\u00e4ller \u00e4ven v\u00e5r personal. Hos oss f\u00e5r du:\nEn dynamisk och snabb arbetsmilj\u00f6 d\u00e4r ingen dag \u00e4r den andra lik.\nM\u00f6jligheter till karri\u00e4rutveckling och tillv\u00e4xt inom Strawberry-gruppen.\nPersonalrabatter och f\u00f6rm\u00e5nliga friends & family-priser p\u00e5 v\u00e5ra 200+ hotell.\nFyra gratis hotelln\u00e4tter varje \u00e5r.\u00a0\n25 % rabatt p\u00e5 mat och dryck p\u00e5 alla v\u00e5ra restauranger och barer.\nFantastiska erbjudanden p\u00e5 upplevelser, resor, shopping och mycket mer.\n\nOm StrawberryVi \u00e4r Strawberry. Vi skapar tusentals upplevelser varje dag p\u00e5 v\u00e5ra mer \u00e4n 245 hotell, 120 restauranger, 20 spa och mycket mer. Det \u00e4r v\u00e5rt team p\u00e5 20 000 passionerade individer fr\u00e5n \u00f6ver 166 olika l\u00e4nder som g\u00f6r det m\u00f6jligt. Strawberry \u00e4r byggt p\u00e5 v\u00e5ra k\u00e4rnv\u00e4rden: energi, mod och entusiasm.\nF\u00f6rbered dig p\u00e5 att skapa of\u00f6rgl\u00f6mliga \u00f6gonblick tillsammans med oss!Ans\u00f6k idag f\u00f6r att bli en del av v\u00e5rt team och skapa of\u00f6rgl\u00f6mliga g\u00e4stupplevelser! Vi g\u00e5r igenom ans\u00f6kningarna l\u00f6pande, s\u00e5 v\u00e4nta inte \u2013 tj\u00e4nsten kan tills\u00e4ttas innan sista ans\u00f6kningsdatum. Tilltr\u00e4de s\u00e5 snart som m\u00f6jligt och l\u00f6n enligt \u00f6verenskommelse.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.671535219391,"longitude":12.012973252807},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Strawberry Services AB","postcode":"43137","positions":1,"profession":"Receptionschef","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Emma Carlsten","employment_type":"full_time","occupation_field":"Hotell, restaurang, storhush\u00e5ll","employer_workplace":"Quality Hotel The Weaver","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":5,"ai_vendor_counts":{"meta":2,"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0706709071","owner_email":"emma.carlsten@strawberry.se","images":[],"published_at":"2026-08-24T09:11:55+00:00","expires_at":"2026-09-08T23:59:59+00:00","created_at":"2026-08-25T02:58:44+00:00","updated_at":"2026-08-25T03:37:46+00:00"}}