{"data":{"id":185538,"slug":"gruppchef-service-ostersundsundsvall","type":"job","title":"Service Group Manager - \u00d6stersund\/Sundsvall","description":"Service Group Manager \u2013 \u00d6stersund\/Sundsvall\nAre you a confident and engaged leader who enjoys developing people and creating structure in a fast-paced operation? Do you want to lead a team of technicians and together deliver excellent service and satisfied customers? Then the role of Service Group Manager at Byggbeslag might be for you!\n\nAbout us:\nByggbeslag delivers products, services, and smart solutions within locks, security, and interior design for properties and construction projects. Our combined capacity and expertise provide much more than just quality facilities \u2013 our goal is for our knowledge and experience to also reduce the project's total cost, including environmental impact, while increasing safety. We all benefit from that.\n\nOur journey began in Karlstad in the 1950s, when AB Byggbeslag started selling hardware to the building and property sectors. Since then, both our company and our offering have grown. Through new establishments and acquisitions, we've gotten closer to our customers and today operate nationwide with around 300 employees.\n\nService & Aftermarket is an important part of Byggbeslag and works to provide our customers with reliable and professional service throughout the solution's entire lifecycle.\n\nOur culture is characterized by our core values: Together, Safe, and Secure.\n\nLearn more about us at www.byggbeslag.se.\n\nAbout the role:\nAs Service Group Manager, you will have an important role in our service operations where you lead, coach, and develop your team of technicians. You create structure and engagement in daily operations and ensure that the team has the right conditions to deliver high-quality service and satisfied customers.\n\nThe role combines leadership with close operational responsibility. You plan and prioritize resources, monitor goals, results, and finances, and continuously work to develop our methods. You have many contact points and serve as an important link between technicians, customers, and other parts of the organization.\n\nThe position is a permanent full-time employment, based in \u00d6stersund or Sundsvall.\n\nResponsibilities:\nLead, coach, and develop the team.\n\nPlan and prioritize service assignments and resources.\n\nEnsure high quality, customer satisfaction, and an efficient service flow.\n\nMonitor goals, results, and finances.\n\nDevelop work methods, routines, and competencies within the team.\n\nCollaborate with customers and other parts of the organization.\n\nWe are looking for:\nWe're looking for someone with experience in leadership within technical service, field service, or similar operations. You are a confident and coaching leader who creates engagement, clarity, and helps people develop.\n\nAs a person, you are organized, solution-oriented, and confident in making decisions. You thrive close to operational activities and find it easy to plan and prioritize even when conditions change. You have a clear customer focus and a good understanding of how quality, efficiency, and finances are interconnected.\n\nExperience from locks and security, property management, or other technical service operations is a merit.\n\nWe offer:\nWith us, you get a broad and developmental management role where you have the opportunity to influence both people and work methods and our continued development within service.\n\nYou become part of a nationwide operation with strong brands, long-term customer relationships, and extensive expertise in locks and security.\n\nWe offer all our employees wellness allowance, occupational health services, and the option of health insurance.\n\nQuestions?\nIf you have questions about the position, you are welcome to contact Service Production Manager Mikael Karlsson, mikael.karlsson@byggbeslag.se\n\nIf you have questions about the recruitment process, you are welcome to contact HR Administrator Malin Larsson, malin.larsson@byggbeslag.se\n\nThe deadline for applications is 2026-10-02. However, selection takes place on a rolling basis, which means the position may be filled before the deadline.\n\nWe look forward to receiving your application!","language":"sv","is_translated":true,"title_original":"Gruppchef Service - \u00d6stersund\/Sundsvall","description_original":"Gruppchef Service \u2013 \u00d6stersund\/Sundsvall\n\u00c4r du en trygg och engagerad ledare som tycker om att utveckla m\u00e4nniskor och skapa struktur i en verksamhet med h\u00f6gt tempo? Vill du leda ett team av tekniker och tillsammans skapa riktigt bra service och n\u00f6jda kunder? D\u00e5 kan rollen som Gruppchef Service hos Byggbeslag vara n\u00e5got f\u00f6r dig!\nOm oss:\nByggbeslag levererar produkter, tj\u00e4nster och smarta l\u00f6sningar inom l\u00e5s, s\u00e4kerhet och inredning till fastigheter och byggprojekt. V\u00e5r samlade kapacitet och kompetens ger s\u00e5 mycket mer \u00e4n en bra anl\u00e4ggning \u2013 m\u00e5let \u00e4r att v\u00e5r kunskap och erfarenhet \u00e4ven ska minska projektets totala kostnad inklusive milj\u00f6p\u00e5verkan och samtidigt \u00f6ka tryggheten. Det vinner vi alla p\u00e5.\nV\u00e5r resa b\u00f6rjade i Karlstad p\u00e5 50-talet, d\u00e4r AB Byggbeslag startade med att s\u00e4lja beslag till bygg- och fastighetsbranschen. Sedan dess har b\u00e5de v\u00e5rt f\u00f6retag och v\u00e5rt erbjudande vuxit. Genom nyetableringar och f\u00f6rv\u00e4rv har vi kommit n\u00e4rmare v\u00e5ra kunder och har idag en rikst\u00e4ckande verksamhet med omkring 300 medarbetare.\nService & Eftermarknad \u00e4r en viktig del av Byggbeslag och arbetar f\u00f6r att ge v\u00e5ra kunder trygg och professionell service under hela l\u00f6sningens livsl\u00e4ngd.\nV\u00e5r kultur pr\u00e4glas av v\u00e5ra v\u00e4rdeord: Tillsammans, Tryggt och S\u00e4kert.\nL\u00e4s mer om oss p\u00e5 www.byggbeslag.se.\nOm rollen:\nSom Gruppchef Service f\u00e5r du en viktig roll i v\u00e5r serviceverksamhet d\u00e4r du leder, coachar och utvecklar ditt team av tekniker. Du skapar struktur och engagemang i den dagliga verksamheten och ser till att teamet har r\u00e4tt f\u00f6ruts\u00e4ttningar f\u00f6r att leverera service med h\u00f6g kvalitet och n\u00f6jda kunder.\nRollen kombinerar ledarskap med ett n\u00e4ra operativt ansvar. Du planerar och prioriterar resurser, f\u00f6ljer upp m\u00e5l, resultat och ekonomi samt arbetar kontinuerligt med att utveckla v\u00e5ra arbetss\u00e4tt. Du har m\u00e5nga kontaktytor och fungerar som en viktig l\u00e4nk mellan tekniker, kunder och \u00f6vriga delar av verksamheten.\nTj\u00e4nsten \u00e4r en tillsvidareanst\u00e4llning p\u00e5 heltid med placering i \u00d6stersund eller Sundsvall.\n\nAnsvarsomr\u00e5den:\nLeda, coacha och utveckla teamet.\n\n\nPlanera och prioritera serviceuppdrag och resurser.\n\n\nS\u00e4kerst\u00e4lla h\u00f6g kvalitet, kundn\u00f6jdhet och ett effektivt servicefl\u00f6de.\n\n\nF\u00f6lja upp m\u00e5l, resultat och ekonomi.\n\n\nUtveckla arbetss\u00e4tt, rutiner och kompetens inom teamet.\n\n\nSamverka med kunder och \u00f6vriga delar av verksamheten.\n\nVi s\u00f6ker:\nVi s\u00f6ker dig som har erfarenhet av ledarskap inom teknisk service, f\u00e4ltservice eller liknande verksamhet. Du \u00e4r en trygg och coachande ledare som skapar engagemang, tydlighet och f\u00e5r m\u00e4nniskor att utvecklas.\n\n\nSom person \u00e4r du strukturerad, l\u00f6sningsorienterad och trygg i att fatta beslut. Du trivs n\u00e4ra den operativa verksamheten och har l\u00e4tt f\u00f6r att planera och prioritera \u00e4ven n\u00e4r f\u00f6ruts\u00e4ttningarna f\u00f6r\u00e4ndras. Du har ett tydligt kundfokus och en god f\u00f6rst\u00e5else f\u00f6r hur kvalitet, effektivitet och ekonomi h\u00e4nger ihop.\n\n\nErfarenhet fr\u00e5n l\u00e5s och s\u00e4kerhet, fastighetsdrift eller annan teknisk serviceverksamhet \u00e4r meriterande.\n\nVi erbjuder:\nHos oss f\u00e5r du en bred och utvecklande chefsroll d\u00e4r du f\u00e5r m\u00f6jlighet att p\u00e5verka b\u00e5de m\u00e4nniskor och arbetss\u00e4tt och v\u00e5r fortsatta utveckling inom service.\n\n\nDu blir en del av en rikst\u00e4ckande verksamhet med starka varum\u00e4rken, l\u00e5ngsiktiga kundrelationer och stor kompetens inom l\u00e5s och s\u00e4kerhet.\n\n\nVi erbjuder alla v\u00e5ra anst\u00e4llda friskv\u00e5rdsbidrag, f\u00f6retagsh\u00e4lsov\u00e5rd och m\u00f6jlighet till v\u00e5rdf\u00f6rs\u00e4kring.\n\nFr\u00e5gor?\nOm du har fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta Produktionschef Service Mikael Karlsson, mikael.karlsson@byggbeslag.se\nHar du fr\u00e5gor om rekryteringsprocessen \u00e4r du v\u00e4lkommen att kontakta HR-administrat\u00f6r Malin Larsson, malin.larsson@byggbeslag.se\nSista ans\u00f6kningsdag f\u00f6r tj\u00e4nsten \u00e4r 2026-10-02. Urval sker dock l\u00f6pande vilket inneb\u00e4r att tj\u00e4nsten kan komma att bli tillsatt innan.\nV\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Hagv\u00e4gen 18","full_address":null,"city":"\u00d6stersund","country":"SE","latitude":63.168791045695,"longitude":14.689173616241},"metadata":{"region":"J\u00e4mtlands l\u00e4n","duration":"Tills vidare","employer":"Aktiebolaget Byggbeslag","postcode":"83148","positions":1,"profession":"Gruppchef, teknik","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/karriar.byggbeslag.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Chefer och verksamhetsledare","employer_workplace":"Byggbeslag","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":2,"ai_views_count":2,"ai_vendor_counts":{"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"mikael.karlsson@byggbeslag.se","images":[],"published_at":"2026-09-03T12:14:54+00:00","expires_at":"2027-03-02T23:59:59+00:00","created_at":"2026-09-04T03:19:25+00:00","updated_at":"2026-09-06T09:35:50+00:00"}}