{"data":{"id":180164,"slug":"gruppchef-till-servicegruppen-pa-smhi","type":"job","title":"Group Manager for the Service Group at SMHI","description":"Do you want to lead an operation that creates the conditions for others to succeed \u2013 while contributing to SMHI's mission of vital importance to society? Here you will have a central role where you, together with your team and management colleagues, build collaboration, drive development, and create value for the entire agency.\n\nAs Group Manager for Service at SMHI, you have an important mission: to create the best possible conditions for others to succeed. You lead a team whose work keeps operations functioning every day and helps SMHI carry out its missions effectively \u2013 even when those missions are directly vital to society.\n\nAbout the Position\nAs Group Manager for Service, you lead and develop an operation that is important for all of SMHI. You have personnel, budget, and workplace environment responsibility and manage daily operations while developing the business with a forward-looking perspective. Your personnel responsibilities include development and salary discussions, skills development, and ongoing follow-up with employees and operations.\n\nThe Service Group includes:\nReception and switchboard are a central contact point for both visitors and employees, contributing to professional and welcoming treatment of those who interact with SMHI.\nCustomer service meets citizens, organizations, and companies with questions spanning all of SMHI's operations. This includes handling everything from inquiries and feedback to requests for SMHI's services and study visits.\nThe library is responsible for purchasing books, borrowing from other libraries, ordering and searching for articles, providing guidance on report writing, and coordinating reports.\nThe expedition creates conditions for a well-functioning work day through mail and package handling, office services, and practical support in our facilities.\n\nAs Group Manager, you ensure the overall perspective and create conditions for the functions to collaborate, develop, and deliver high-quality service. Depending on your expertise and experience, the role may also include broader responsibility. This could include responsibility for a procurement organization for smaller purchases, where you and the operation serve as the link between SMHI's needs and the procurement function. Responsibility for branded items, product selection, and related purchasing may also be included.\n\nWe hope your expertise will be fully utilized, and the final design of these parts of the assignment can be adapted based on your experience and competency profile. You report to the Head of Procurement and Service and are one of two group managers within the unit.\n\nAbout You\nWe are looking for someone who wants to lead close to operations and who gains energy from creating good conditions for others. You are confident in your leadership, build relationships of trust, and create engagement through clarity, attentiveness, and participation. At the same time, you have the ability to take a broader view, see the whole picture, and drive development forward.\n\nTo succeed in this role, you need to be able to switch between operational and long-term thinking. You take initiative and translate ideas and needs into action, while working in a structured way, planning and prioritizing efficiently. You follow up on decisions made and ensure that work leads to results.\n\nCollaboration is a natural part of how you work. You listen to different perspectives, communicate clearly, and adapt your approach based on the situation and audience. Even when issues are complex or opinions differ, you maintain a constructive approach. As a person, you are confident and stable, have good self-awareness, and can distinguish between the personal and the professional.\n\nWe are looking for someone who has (requirements):\nat least two years of post-secondary education in, for example, leadership, organization, service management, administration, public administration, or another area that SMHI considers relevant for the position. Alternatively, you have other education combined with experience that we consider equivalent\nexperience in leadership, for example from leading teams, projects, or change initiatives, or from other contexts where you have created engagement and coordinated and developed people and operations\nexperience from a government agency or other publicly managed operation\ngood understanding of the legal requirements imposed on government agencies and the role of a civil servant\nvery good knowledge of Swedish and good knowledge of English, both spoken and written\ngood knowledge of the Office package and the ability to quickly familiarize yourself with business-supporting IT systems.\n\nIt is a merit if you have:\nexperience in leadership within a service-oriented operation, either as a manager or in another leading role, such as team leader, coordinator, or project manager\nexperience working with internal or external service\nformal management experience\nexperience in business development within public operations\nexperience working with a procurement organization\neducation in, for example, coaching leadership, change management, labor law, or workplace environment, or other education that strengthens your ability to lead and develop\n\nEmployment Type: Permanent employment\nWork Location: Position is based at our office in Norrk\u00f6ping; the majority of your work time is at the office, and you have the opportunity to work from home when it suits operations.\nApplication Deadline: September 20, 2026\n\nLearn more about SMHI as a workplace and our offerings at https:\/\/www.smhi.se\/jobba-pa-smhi\/smhi-som-arbetsplats.\n\nSMHI is a Swedish expert agency with a global perspective and a mission vital to life: to forecast changes in weather, water, and climate. Through scientific foundation and via knowledge, research, and services, we contribute to increasing sustainability throughout society. Every day, around the clock, year-round.\n\nSMHI is a civil protection agency, and as an employee you may be placed in civil protection duties at the agency.\n\nThe employment may involve placement in a security classification. Approved security vetting with registry check in accordance with the Security Protection Act (2018:585) is then a prerequisite for employment and may require Swedish citizenship.\n\nPlease note that the documents and information you send to SMHI through your application become a public record. This means that all material in your application, including attachments, may need to be disclosed to anyone requesting it if the information is not covered by confidentiality under the Public Access to Information and Secrecy Act.\n\nFor those with protected personal data, contact the responsible HR specialist for the recruitment. You should not apply digitally, email your application, email personal data, or create an account in our recruitment system. Contact information for the responsible HR specialist can be found at the bottom of the announcement.","language":"sv","is_translated":true,"title_original":"Gruppchef till Servicegruppen p\u00e5 SMHI","description_original":"Vill du leda en verksamhet som skapar f\u00f6ruts\u00e4ttningar f\u00f6r andra att lyckas \u2013 och samtidigt bidra till SMHI:s samh\u00e4llsviktiga uppdrag? H\u00e4r f\u00e5r du en central roll d\u00e4r du tillsammans med din grupp och chefskollegor bygger samarbete, driver utveckling och skapar v\u00e4rde f\u00f6r hela myndigheten.\nSom gruppchef f\u00f6r Service p\u00e5 SMHI f\u00e5r du ett viktigt uppdrag: att skapa de b\u00e4sta f\u00f6ruts\u00e4ttningarna f\u00f6r andra att lyckas. Du leder en grupp vars arbete f\u00e5r verksamheten att fungera varje dag och bidrar till att SMHI kan utf\u00f6ra sina uppdrag p\u00e5 b\u00e4sta s\u00e4tt \u2013 \u00e4ven n\u00e4r uppdragen \u00e4r direkt samh\u00e4llsviktiga.\n\u00a0\nOm tj\u00e4nsten\nSom gruppchef f\u00f6r Service leder och utvecklar du en verksamhet som \u00e4r viktig f\u00f6r hela SMHI. Du har personal-, budget- och arbetsmilj\u00f6ansvar och leder det dagliga arbetet samtidigt som du utvecklar verksamheten med blicken fram\u00e5t. I personalansvaret ing\u00e5r bland annat utvecklings- och l\u00f6nesamtal, kompetensutveckling samt l\u00f6pande uppf\u00f6ljning av medarbetare och verksamhet.\nServicegruppen omfattar:\nReception och v\u00e4xel \u00e4r en central kontaktpunkt f\u00f6r b\u00e5de bes\u00f6kare och medarbetare och bidrar till ett professionellt och v\u00e4lkomnande bem\u00f6tande av dem som kommer i kontakt med SMHI.\nKundtj\u00e4nst m\u00f6ter medborgare, organisationer och f\u00f6retag med fr\u00e5gor som sp\u00e4nner \u00f6ver hela SMHI:s verksamhet. H\u00e4r hanteras allt fr\u00e5n fr\u00e5gor och \u00e5terkoppling till f\u00f6rfr\u00e5gningar om SMHI:s tj\u00e4nster och studiebes\u00f6k.\nBiblioteket\u00a0ansvarar f\u00f6r ink\u00f6p av b\u00f6cker, inl\u00e5n fr\u00e5n andra bibliotek, artikelbest\u00e4llning och s\u00f6kning, handledning vid rapportskrivning och \u00e4r rapportsamordnare.\nExpeditionen skapar f\u00f6ruts\u00e4ttningar f\u00f6r en v\u00e4lfungerande arbetsvardag genom bland annat post- och pakethantering, kontorsservice och praktisk service i v\u00e5ra lokaler.\nSom gruppchef ser du till helheten och skapar f\u00f6ruts\u00e4ttningar f\u00f6r funktionerna att samarbeta, utvecklas och leverera en service med h\u00f6g kvalitet. Beroende p\u00e5 din kompetens och erfarenhet kan rollen \u00e4ven omfatta ett bredare ansvar. Det kan exempelvis inneb\u00e4ra ansvar f\u00f6r en best\u00e4llarorganisation f\u00f6r mindre ink\u00f6p, d\u00e4r du och verksamheten fungerar som l\u00e4nken mellan SMHI:s behov och ink\u00f6psfunktionen. \u00c4ven ansvar f\u00f6r profilartiklar, sortiment och tillh\u00f6rande ink\u00f6p kan ing\u00e5.\nVi ser g\u00e4rna att din kompetens f\u00e5r komma till sin r\u00e4tt och den slutliga utformningen av dessa delar av uppdraget kan d\u00e4rf\u00f6r anpassas utifr\u00e5n din erfarenhet och kompetensprofil. Du rapporterar till enhetschefen f\u00f6r Ink\u00f6p och service och \u00e4r en av tv\u00e5 gruppchefer inom enheten.\n\u00a0\nOm dig\nVi s\u00f6ker dig som vill leda n\u00e4ra verksamheten och som f\u00e5r energi av att skapa goda f\u00f6ruts\u00e4ttningar f\u00f6r andra. Du \u00e4r trygg i ditt ledarskap, bygger f\u00f6rtroendefulla relationer och skapar engagemang genom tydlighet, lyh\u00f6rdhet och delaktighet. Samtidigt har du f\u00f6rm\u00e5gan att lyfta blicken, se helheten och driva utveckling fram\u00e5t.\nF\u00f6r att lyckas i rollen beh\u00f6ver du kunna v\u00e4xla mellan det operativa och det l\u00e5ngsiktiga. Du tar initiativ och oms\u00e4tter id\u00e9er och behov i handling, samtidigt som du arbetar strukturerat, planerar och prioriterar p\u00e5 ett effektivt s\u00e4tt. Du f\u00f6ljer upp det som beslutats och ser till att arbetet leder till resultat.\nSamarbete \u00e4r en sj\u00e4lvklar del av ditt s\u00e4tt att arbeta. Du lyssnar in olika perspektiv, kommunicerar tydligt och anpassar ditt s\u00e4tt efter situation och mottagare. \u00c4ven n\u00e4r fr\u00e5gor \u00e4r komplexa eller \u00e5sikterna g\u00e5r is\u00e4r beh\u00e5ller du ett konstruktivt f\u00f6rh\u00e5llningss\u00e4tt. Som person \u00e4r du trygg och stabil, har god sj\u00e4lvinsikt och kan skilja p\u00e5 det personliga och det professionella.\nVi s\u00f6ker dig som har (krav):\nminst tv\u00e5 \u00e5rs eftergymnasial utbildning inom exempelvis ledarskap, organisation, service management, administration, offentlig f\u00f6rvaltning eller annat omr\u00e5de som SMHI bed\u00f6mer relevant f\u00f6r tj\u00e4nsten. Alternativt har du annan utbildning i kombination med erfarenhet som vi bed\u00f6mer som likv\u00e4rdig\nerfarenhet av ledarskap, exempelvis fr\u00e5n att leda team, projekt eller f\u00f6r\u00e4ndringsarbete, eller fr\u00e5n andra sammanhang d\u00e4r du har skapat engagemang samt samordnat och utvecklat m\u00e4nniskor och verksamhet\nerfarenhet fr\u00e5n statlig myndighet eller annan offentligt styrd verksamhet\ngod f\u00f6rst\u00e5else f\u00f6r de r\u00e4ttsliga krav som st\u00e4lls p\u00e5 statliga myndigheter och f\u00f6r statstj\u00e4nstemannarollen\nmycket goda kunskaper i svenska och goda kunskaper i engelska, i b\u00e5de tal och skrift\ngoda kunskaper i Office-paketet och f\u00f6rm\u00e5ga att snabbt s\u00e4tta dig in i verksamhetsst\u00f6djande IT-system.\n\nDet \u00e4r meriterande om du har:\nerfarenhet av ledarskap i en serviceorienterad verksamhet, antingen som chef eller i en annan ledande roll, exempelvis som teamledare, samordnare eller projektledare\nerfarenhet av att arbeta med intern eller extern service\nformell chefserfarenhet\nerfarenhet av verksamhetsutveckling inom offentlig verksamhet\nerfarenhet av arbete med en best\u00e4llarorganisation\nutbildning inom exempelvis coachande ledarskap, f\u00f6r\u00e4ndringsledning, arbetsr\u00e4tt eller arbetsmilj\u00f6, eller annan utbildning som st\u00e4rker din f\u00f6rm\u00e5ga att leda och utveckla\n\n\u00a0\nAnst\u00e4llningsform:\u00a0Tillsvidareanst\u00e4llning\nPlaceringsort:\u00a0Placering \u00e4r p\u00e5 v\u00e5rt kontor i Norrk\u00f6ping, en majoritet av din arbetstid \u00e4r p\u00e5 kontoret och du har m\u00f6jlighet att arbeta hemifr\u00e5n n\u00e4r det passar verksamheten.\u00a0\nSista ans\u00f6kningsdag:\u00a020 september 2026\u00a0\n\u00a0\nL\u00e4s mer om SMHI som arbetsplats och om v\u00e5rt erbjudande https:\/\/www.smhi.se\/jobba-pa-smhi\/smhi-som-arbetsplats.SMHI \u00e4r en svensk expertmyndighet med globalt perspektiv och en livsviktig uppgift i att f\u00f6rutse f\u00f6r\u00e4ndringar i v\u00e4der, vatten och klimat. Med vetenskaplig grund och genom kunskap, forskning och tj\u00e4nster bidrar vi till att \u00f6ka hela samh\u00e4llets h\u00e5llbarhet. Varje dag, dygnet runt, \u00e5ret om.\u00a0\nSMHI \u00e4r en beredskapsmyndighet och som anst\u00e4lld kan du komma att krigsplaceras vid myndigheten.\u00a0\nAnst\u00e4llningen kan komma att inneb\u00e4ra placering i s\u00e4kerhetsklass. Godk\u00e4nd s\u00e4kerhetspr\u00f6vning med registerkontroll enligt s\u00e4kerhetsskyddslagen (2018:585) \u00e4r i s\u00e5 fall f\u00f6ruts\u00e4ttningar f\u00f6r anst\u00e4llning och kan inneb\u00e4ra krav p\u00e5 svenskt medborgarskap.\u00a0\nT\u00e4nk p\u00e5 att de handlingar och uppgifter du skickar till SMHI genom din ans\u00f6kan blir en allm\u00e4n handling. Detta betyder att allt material i ans\u00f6kan, inklusive bilagor, kan beh\u00f6va l\u00e4mnas ut till den som beg\u00e4r det om uppgifterna inte omfattas av sekretess enligt offentlighets- och sekretesslagen.\u00a0\nF\u00f6r dig med skyddade personuppgifter, kontakta ansvarig HR specialist f\u00f6r rekryteringen. Du ska inte ans\u00f6ka digitalt, maila din ans\u00f6kan, maila personuppgifter eller skapa ett konto i v\u00e5rt rekryteringssystem. Kontaktuppgifter till ansvarig HR specialist hittar du l\u00e4ngst ned i annonsen.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Folkborgsv\u00e4gen 17","full_address":null,"city":"Norrk\u00f6ping","country":"SE","latitude":58.5981079,"longitude":16.1971381},"metadata":{"region":"\u00d6sterg\u00f6tlands l\u00e4n","duration":"Tills vidare","employer":"Sveriges Meteorologiska och Hydrologiska Institu","postcode":"60176","positions":1,"profession":"Gruppchef, teknik","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.smhi.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Kristina  Lundin","employment_type":"full_time","occupation_field":"Chefer och verksamhetsledare","employer_workplace":"SMHI","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":5,"ai_views_count":4,"bot_views_count":2,"ai_vendor_counts":{"other":2,"openai":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46114958000","owner_email":"fornamn.enamn@smhi.se","images":[],"published_at":"2026-08-31T14:36:47+00:00","expires_at":"2026-09-20T23:59:59+00:00","created_at":"2026-09-01T03:13:21+00:00","updated_at":"2026-09-17T12:23:14+00:00"}}