{"data":{"id":181111,"slug":"guest-service-agent-20-varannan-helg","type":"job","title":"Guest Service Agent 20% (Alternate Weekends)","description":"Gothia Towers is a place for meetings and experiences for people from around the world. A four-star hotel with 1,200 tastefully decorated rooms and magnificent views of the city, as well as several popular restaurants and bars with something for every taste. Here there are over 40,000 square meters of event space for parties, events, shows, conferences, and congresses \u2013 all under one roof. Gothia Towers is part of Svenska M\u00e4ssan Gothia Towers.\n\nAbout the Role\nOur Guest Service department is responsible for maintaining the lobby and reception area in top condition. We in Guest Service welcome our guests at the entrance and assist with everything from parking services to baggage handling. During the guest's stay, Guest Service helps with everything the guest wishes for, such as booking tables, assisting in the hotel room, booking tickets to a show, and providing various tourist information. In Guest Service, no two days are the same!\n\nIn our organization, we also have our sister hotel Upper House and we work cohesively as one and the same team. This means that as an employee in Guest Service at Gothia Towers and Upper House, you can and are expected to work at both locations.\n\nWho Are You?\nWe are looking for someone who is engaged and positive, proactive, and takes responsibility. You are aware of, and comfortable with, the fact that your role is an important part of the guest's experience. If you have previous experience working in hotels, cruise ships, or similar, this is considered a merit. You always perform your best and have the ability to exceed guest expectations.\n\nService is a genuine quality in you and you want to be part of delivering \"world-class hospitality.\" Great emphasis is placed on personal qualities. We see that you speak Swedish and English fluently and can thus express yourself well in both speech and writing. Additional languages and previous experience with our Opera booking system are a plus. You also need to have held a B-class driver's license for at least 1.5 years and be comfortable parking other people's cars.\n\nWhy Choose Us?\nWe are a large and cohesive team with positive and sociable colleagues. With great enthusiasm, courage, and commitment, we work closely together to provide the best overall experience to our millions of visitors. Every day. Year-round. It's enjoyable to come to work because we get to contribute to creating Europe's most attractive meeting place. In our dynamic operations, there is extensive experience and expertise within various professional fields. Because we have so many different operations, there are many opportunities that can span an entire career.\n\nJob Information\nThe position is permanent 20%, you work every other weekend both daytime and evening shifts.\nWelcome to submit your application by September 13, but do not wait to apply as recruitment is ongoing and the position may be filled before the final application deadline.\nFor questions about the position, contact:\nLinda Mackinovski, Guest Service Manager, linda.mackinovski@upperhouse.se\nWe warmly welcome your application!\n\nFrom the heart of Gothenburg, Svenska M\u00e4ssan Gothia Towers offers everything from major trade shows and events to unforgettable hotel and restaurant experiences. Our operations include many strong brands that together create a unique and attractive meeting place where we welcome nearly two million visitors each year. As an employee with us, you work together with a large, committed, and cohesive group and are part of developing our operations, both now and in the future. Within Svenska M\u00e4ssan Gothia Towers, we strive for diversity among our employees and actively work to promote an inclusive culture. Become part of our world \u2013 this is where we create experiences for life.\n\nLearn more about us at www.svenskamassan.se and www.gothiatowers.com.","language":"sv","is_translated":true,"title_original":"Guest Service Agent 20% (Varannan helg)","description_original":"Gothia Towers \u00e4r en plats f\u00f6r m\u00f6ten och upplevelser f\u00f6r m\u00e4nniskor fr\u00e5n hela v\u00e4rlden. Ett fyrstj\u00e4rnigt hotell med 1200 smakfullt inredda rum och magnifik utsikt \u00f6ver staden samt flera popul\u00e4ra restauranger och barer med n\u00e5got f\u00f6r alla smaker. H\u00e4r finns \u00f6ver 40 000 kvadratmeter upplevelseyta f\u00f6r fest, evenemang, show, konferens och kongress \u2013 allt under ett tak. Gothia Towers \u00e4r en del av Svenska M\u00e4ssan Gothia Towers.\nOm rollen\nV\u00e5r Guest Service avdelning ansvarar f\u00f6r att h\u00e5lla lobby och receptionsomr\u00e5de i b\u00e4sta skick. Det \u00e4r vi i Guest Service som v\u00e4lkomnar v\u00e5ra g\u00e4ster vid entr\u00e9n och \u00e4r behj\u00e4lplig i allt fr\u00e5n parkeringsservice till bagagehantering. Under g\u00e4stens vistelse hj\u00e4lper Guest Service till med allt som g\u00e4sten \u00f6nskar s\u00e5som att boka bord, hj\u00e4lpa till p\u00e5 hotellrummet, boka biljetter till en f\u00f6rest\u00e4llning och diverse turistinformation. I Guest Service \u00e4r ena dagen aldrig den andra lik!\nI v\u00e5r organisation finns \u00e4ven v\u00e5rt systerhotell Upper House och vi jobbar sammansvetsat som ett och samma team. Det betyder att man som anst\u00e4lld inom Guest Service Gothia Towers och Upper House, kan och f\u00f6rv\u00e4ntas arbeta p\u00e5 b\u00e5da enheter.\u00a0\n\u00a0\nVem \u00e4r du?\nVi s\u00f6ker dig som \u00e4r engagerad och positiv, \u00e4r initiativrik samt tar ansvar. Du \u00e4r medveten om, och bekv\u00e4m i, att din roll \u00e4r en viktig del i g\u00e4stens upplevelse. Har du tidigare erfarenhet ifr\u00e5n arbete p\u00e5 hotell, kryssningsfartyg eller liknande ses detta som meriterande. Du presterar alltid ditt b\u00e4sta och har en f\u00f6rm\u00e5ga att \u00f6vertr\u00e4ffa g\u00e4sternas f\u00f6rv\u00e4ntningar.\nService \u00e4r en genuin egenskap hos dig och du vill vara med och bedriva ett \u201dv\u00e4rdskap i v\u00e4rldsklass\u201d. Stor vikt l\u00e4ggs vid personliga egenskaper. Vi ser att du talar svenska och engelska obehindrat och s\u00e5ledes kan uttrycka dig v\u00e4l i b\u00e5de tal och skrift. Ytterligare spr\u00e5k samt tidigare erfarenhet fr\u00e5n v\u00e5rt bokningssystem Opera \u00e4r ett plus. Du beh\u00f6ver ocks\u00e5 ha haft B-k\u00f6rkort i minst 1,5 \u00e5r och vara bekv\u00e4m med att parkera andras bilar.\u00a0\n\u00a0\nVarf\u00f6r ska du v\u00e4lja oss?\nVi \u00e4r ett stort och sammansvetsat team med positiva och sociala kollegor. Med mycket gl\u00e4dje, mod och engagemang jobbar vi t\u00e4tt ihop f\u00f6r att ge den b\u00e4sta helhetsupplevelsen till v\u00e5ra miljontals bes\u00f6kare. Varje dag. \u00c5ret om. Det \u00e4r roligt att g\u00e5 till jobbet eftersom vi f\u00e5r bidra till att skapa den mest attraktiva m\u00f6tesplatsen i Europa. I v\u00e5r dynamiska verksamhet finns mycket erfarenhet och kunskap inom olika yrkesomr\u00e5den. Eftersom vi har s\u00e5 m\u00e5nga olika verksamheter finns ett stort antal m\u00f6jligheter som kan str\u00e4cka sig \u00f6ver en hel karri\u00e4r.\n\u00a0\nInformation om tj\u00e4nsten\nTj\u00e4nsten \u00e4r tillsvidare 20%, du arbetar varannan helg b\u00e5de dagtid och kv\u00e4llstid.\nV\u00e4lkommen med din ans\u00f6kan senast den 13 september, men v\u00e4nta inte med att s\u00f6ka d\u00e5 rekrytering sker l\u00f6pande och tj\u00e4nsten kan komma att tills\u00e4ttas innan sista ans\u00f6kningsdag.\nVid fr\u00e5gor om tj\u00e4nsten, kontakta:\nLinda Mackinovski, Guest Service Manager,\u00a0linda.mackinovski@upperhouse.se\nVarmt v\u00e4lkommen med din ans\u00f6kan!\n\u00a0\nFr\u00e5n hj\u00e4rtat av G\u00f6teborg erbjuder Svenska M\u00e4ssan Gothia Towers allt fr\u00e5n stora m\u00e4ssor och event till of\u00f6rgl\u00f6mliga hotell- och restaurangupplevelser. V\u00e5r verksamhet innefattar m\u00e5nga starka varum\u00e4rken som tillsammans skapar en unik och attraktiv m\u00f6tesplats d\u00e4r vi varje \u00e5r v\u00e4lkomnar n\u00e4stan tv\u00e5 miljoner bes\u00f6kare. Som medarbetare hos oss jobbar du tillsammans med ett stort, engagerat och sammansvetsat g\u00e4ng och \u00e4r med och utvecklar v\u00e5r verksamhet, b\u00e5de nu och f\u00f6r framtiden. Inom Svenska M\u00e4ssan Gothia Towers str\u00e4var vi efter en m\u00e5ngfald hos v\u00e5ra medarbetare och vi arbetar aktivt f\u00f6r att fr\u00e4mja en inkluderande kultur. Bli en del av v\u00e5r v\u00e4rld \u2013 det \u00e4r h\u00e4r vi skapar upplevelser f\u00f6r livet. \nL\u00e4s mer om oss p\u00e5 www.svenskamassan.se och www.gothiatowers.com.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"M\u00e4ssans gatan 18","full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.698874927663,"longitude":11.991625729136},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Svenska M\u00e4ssan Gothia Towers AB","postcode":"41251","positions":1,"profession":"Hotellreceptionist","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/svenskamassan.mynetworkglobal.com\/center\/tool\/jobs\/","scope_of_work":"0\u2013100 %","working_hours":"Deltid","contact_person":"Linda Mackinovski","driving_license":true,"employment_type":"full_time","occupation_field":"Hotell, restaurang, storhush\u00e5ll","employer_workplace":"Gothia Towers & Upper House","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"031-7088602","owner_email":"linda.mackinovski@upperhouse.se","images":[],"published_at":"2026-09-01T00:00:42+00:00","expires_at":"2026-09-13T23:59:59+00:00","created_at":"2026-09-01T03:16:33+00:00","updated_at":"2026-09-01T04:00:29+00:00"}}