{"data":{"id":181300,"slug":"handlaggare-foretagsavdelningen","type":"job","title":"Case Handler, Corporate Division","description":"The purpose of the Swedish Companies Registration Office's activities is to provide the conditions for a stable and well-functioning business sector. By registering and providing current and accurate business information, we contribute to increased transparency and confidence for society's stakeholders. We work to make it as simple as possible to start and run a business, and we contribute in collaboration with others to ensure that businesses are not used as instruments for crime.\n\nWe have around 700 employees based in Sundsvall. We want to be a workplace where you feel comfortable, are engaged in your assignment, and can make your day work well. A good work environment and a sustainable working life are important for us to succeed in our mission.\n\n1 position(s).\n\nWORK DUTIES\nWould you like to work for an exciting and respected government agency where you can fill an important function for Sweden's entrepreneurs?\n\nAre you knowledgeable about and interested in case handling and customer service?\n\nWe are now strengthening our workforce and are looking for a case handler for the Corporate Division. The Swedish Companies Registration Office's activities encompass many different areas and tasks that we manage and are responsible for.\n\nThe Corporate Division is responsible for verification and quality assurance of business information. Our case handlers work with many varied tasks, within several areas and with different types of cases.\n\nAs a case handler with us, your main duties are to handle, investigate, assess, and make decisions in various cases with the support of laws and regulations. You have daily contact with our customers where you provide them with support and service by answering questions in a professional manner and with the customer in focus. This occurs via phone but also in writing, in both Swedish and English.\n\nYou are responsible for your own cases where you and your colleagues work in close collaboration. Our work varies in difficulty and ranges between independent work and work together with colleagues and other involved parties.\n\nWith us there is opportunity for development, as we have many different areas and tasks as well as flexibility in the work. As a case handler, you can work with different types of case handling within our division's mandate and all of these can become relevant over time.\n\nQUALIFICATIONS\nWe are looking for someone who believes it is important that your work is performed to the best standard, with high quality and good results. You are thorough in your work and take responsibility for your tasks to achieve your goals, and you can maintain focus in your work even when there is a lot to do.\n\nAs a person, you enjoy learning new things, have an aptitude for learning, and are open to trying new ways of working. You dare to ask questions and you are good at communicating clearly with your colleagues and customers.\n\nYou can work independently, but you thrive in collaboration with your colleagues so that together you achieve a good result for the customers' benefit.\n\nDo you recognize yourself in this description?\n\nThen you may be the one we are looking for if you have\n\n\u2022 completed and approved upper secondary education\n\u2022 at least one year of current work experience in case handling and customer service work\n\u2022 experience working with review, handling, and registration of cases\n\u2022 experience with customer service work, such as phone, email, chat\n\u2022 experience making assessments and decisions in your case handling\/cases\n\u2022 good computer skills through being able to easily navigate different computer systems and an ability to quickly learn and use digital tools\n\nYou also need to be able to communicate clearly both verbally and in writing in Swedish and English in your contacts with customers and colleagues.\n\nIt is meritorious if you also have\n\n\u2022 post-secondary studies relevant to the position (such as programs, courses)\n\u2022 experience working with case handling in government operations similar to the Swedish Companies Registration Office\n\nDevelopment is rapid and changes occur constantly both within and outside the Swedish Companies Registration Office, which changes our case handler role. As we automate processes, our case handling increasingly develops toward investigations and decisions of a more complex nature. Therefore, we will place great emphasis on personal suitability and your willingness and ability to learn, grow, and develop with our operations. We will also consider how you complement the existing work group.\n\nYou will work in our modern facilities by the harbor in central Sundsvall, and we offer the opportunity to work remotely to some extent.\n\nWe warmly welcome your application! We conduct selection and interviews on an ongoing basis.\n\nSalary form: Monthly salary.\nType of employment: Permanent employment.\n\nAttach only a CV. We do not use personal letters in our recruitment; instead, you will answer a number of selection questions.\n\nWe apply individual and differentiated salary setting in accordance with the central wage agreements RALS\/RALS-T. Read more:\n\nhttps:\/\/www.arbetsgivarverket.se\/avtal-och-skrifter\n\nIf you have protected personal information, you should not register your application in the recruitment system. Instead, contact the recruiting manager to submit your application in another way. You will find contact details in the advertisement. You must then clearly state in your application that you have protected personal information. It is only if you have protected personal information that your application can be exempted from being a public document.\n\nBackground checks of our final candidates via our external recruitment support are included as part of our recruitment process. A completed and approved background check is a prerequisite for employment at the Swedish Companies Registration Office.\n\nAt the Swedish Companies Registration Office, we want to provide our employees with good conditions to do a good job, enjoy their work, and feel well. We invest in occupational health to increase health awareness and give everyone the opportunity for active and regular participation in health-promoting activities at the workplace. We also offer wellness allowance, wellness time, and have massage and gym in our own facilities in Sundsvall.","language":"sv","is_translated":true,"title_original":"Handl\u00e4ggare F\u00f6retagsavdelningen","description_original":"Syftet med Bolagsverkets verksamhet \u00e4r att ge f\u00f6ruts\u00e4ttningar f\u00f6r ett stabilt och v\u00e4l fungerande n\u00e4ringsliv. Genom att registrera och tillhandah\u00e5lla aktuell och korrekt f\u00f6retagsinformation bidrar vi med \u00f6kad transparens och trygghet f\u00f6r samh\u00e4llets akt\u00f6rer. Vi verkar f\u00f6r att g\u00f6ra det s\u00e5 enkelt som m\u00f6jligt att starta och driva f\u00f6retag, och bidrar i samverkan med andra till att f\u00f6retag inte anv\u00e4nds som brottsverktyg. \n\nHos oss arbetar omkring 700 medarbetare med bas i Sundsvall. Vi vill vara en arbetsplats d\u00e4r du trivs, k\u00e4nner engagemang i ditt uppdrag och f\u00e5r vardagen att fungera. En god arbetsmilj\u00f6 och ett h\u00e5llbart arbetsliv \u00e4r viktigt f\u00f6r att vi ska lyckas med v\u00e5rt uppdrag.\r\n\r\n4 plats(er). \r\n\r\nARBETSUPPGIFTER\r\nVill du jobba hos en sp\u00e4nnande och uppskattad myndighet d\u00e4r du f\u00e5r fylla en viktig funktion f\u00f6r Sveriges f\u00f6retagare?\u00a0\n\n\u00c4r du kunnig i och intresserad av handl\u00e4ggning och kundservice? \u00a0\n\nVi f\u00f6rst\u00e4rker nu v\u00e5r personalstyrka och s\u00f6ker fyra handl\u00e4ggare till F\u00f6retagsavdelningen. I Bolagsverkets verksamhet finns m\u00e5nga olika omr\u00e5den och arbetsuppgifter som vi hanterar och ansvarar f\u00f6r.\u00a0\n\nF\u00f6retagsavdelningen ansvarar f\u00f6r verifiering och kvalitetss\u00e4kring av f\u00f6retagsuppgifter. V\u00e5ra handl\u00e4ggare jobbar med m\u00e5nga varierande arbetsuppgifter, inom flera omr\u00e5den och med olika \u00e4rendetyper.\n\nSom handl\u00e4ggare hos oss \u00e4r dina huvudsakliga arbetsuppgifter att handl\u00e4gga, utreda, bed\u00f6ma och besluta i olika \u00e4renden med st\u00f6d av lagar och regler. Du har daglig kontakt med v\u00e5ra kunder d\u00e4r du ger dem support och service genom att svara p\u00e5 fr\u00e5gor p\u00e5 ett professionellt s\u00e4tt och med kunden i fokus. Det sker via telefon men \u00e4ven skriftligt, b\u00e5de p\u00e5 svenska och p\u00e5 engelska.\n\nDu ansvarar sj\u00e4lv f\u00f6r dina egna \u00e4renden d\u00e4r du och dina kollegor har ett n\u00e4ra samarbete. V\u00e5rt arbete \u00e4r omv\u00e4xlande i sin sv\u00e5righetsgrad och varierar mellan sj\u00e4lvst\u00e4ndigt arbete och arbete tillsammans med kollegor och andra ber\u00f6rda parter.\n\nHos oss finns m\u00f6jlighet till utveckling, d\u00e5 vi har m\u00e5nga olika omr\u00e5den och uppgifter samt flexibilitet i arbetet. Som handl\u00e4ggare kan du jobba med olika typer av handl\u00e4ggning av \u00e4rendetyper som finns inom v\u00e5r avdelnings uppdrag och alla dessa kan bli aktuella \u00f6ver tid.\r\n\r\nKVALIFIKATIONER\r\nVi s\u00f6ker dig som tycker det \u00e4r viktigt att ditt jobb blir utf\u00f6rt p\u00e5 b\u00e4sta s\u00e4tt, med h\u00f6g kvalitet och goda resultat. Du \u00e4r noggrann i ditt arbete och tar ansvar f\u00f6r dina arbetsuppgifter f\u00f6r att n\u00e5 dina m\u00e5l och du kan beh\u00e5lla fokus i arbetet \u00e4ven n\u00e4r det \u00e4r mycket att g\u00f6ra.\n\nSom person gillar du att l\u00e4ra dig nya saker, har l\u00e4tt f\u00f6r att l\u00e4ra och \u00e4r \u00f6ppen f\u00f6r att pr\u00f6va nya arbetss\u00e4tt. Du v\u00e5gar st\u00e4lla fr\u00e5gor och du \u00e4r bra p\u00e5 att kommunicera tydligt med dina kollegor och kunder.\u00a0\n\nDu kan jobba sj\u00e4lvst\u00e4ndigt, men du trivs i samarbete med dina arbetskamrater s\u00e5 att ni tillsammans n\u00e5r ett gott resultat f\u00f6r kundernas b\u00e4sta.\u00a0\n\nK\u00e4nner du igen dig i den beskrivningen?\u00a0\n\nD\u00e5 kan du vara den vi s\u00f6ker om du har\n\n\t\u2022 genomf\u00f6rd och godk\u00e4nd gymnasieutbildning\n\t\u2022 minst ett \u00e5rs aktuell arbetslivserfarenhet av handl\u00e4ggning samt kundtj\u00e4nstarbete\n\t\u2022 erfarenhet av arbete med granskning, hantering och registrering av \u00e4renden\n\t\u2022 erfarenhet av kundtj\u00e4nstarbete, t. ex. telefon, mejl, chatt\n\t\u2022 erfarenhet av att i ditt arbete g\u00f6ra bed\u00f6mningar och fatta beslut i din handl\u00e4ggning\/dina \u00e4renden\n\t\u2022 god datorvana genom att enkelt kunna navigera i olika datasystem samt en f\u00f6rm\u00e5ga att snabbt s\u00e4tta dig in i och anv\u00e4nda digitala verktyg\n\nDu beh\u00f6ver ocks\u00e5 kunna kommunicera tydligt b\u00e5de muntligt och skriftligt p\u00e5 svenska och engelska i dina kontakter med dina kunder och arbetskamrater.\u00a0\n\nDet \u00e4r meriterande om du dessutom har\n\n\t\u2022 f\u00f6r tj\u00e4nsten relevanta eftergymnasiala studier (t ex program, kurser)\n\t\u2022 erfarenhet av arbete med handl\u00e4ggning i statlig verksamhet som \u00e4r liknande Bolagsverket\n\nUtvecklingen g\u00e5r snabbt och f\u00f6r\u00e4ndringar sker st\u00e4ndigt b\u00e5de inom och utanf\u00f6r Bolagsverket, vilket f\u00f6r\u00e4ndrar v\u00e5r handl\u00e4ggarroll. N\u00e4r vi automatiserar processer utvecklas v\u00e5r handl\u00e4ggning mer och mer \u00e5t utredningar och beslut av mer komplex karakt\u00e4r. D\u00e4rf\u00f6r kommer vi l\u00e4gga stor vikt vid personlig l\u00e4mplighet och att du vill och har f\u00f6rm\u00e5ga att l\u00e4ra, v\u00e4xa och utvecklas med v\u00e5r verksamhet. Vi kommer \u00e4ven ta h\u00e4nsyn till hur du kompletterar den befintliga arbetsgruppen.\n\nDu kommer att arbeta i v\u00e5ra moderna lokaler vid hamnen i centrala Sundsvall och vi erbjuder m\u00f6jligheten att till viss del arbeta p\u00e5 distans.\n\nVarmt v\u00e4lkommen med din ans\u00f6kan! Vi g\u00f6r urval och intervjuer l\u00f6pande.\r\n\r\nL\u00f6neform: M\u00e5nadsl\u00f6n.\r\nAnst\u00e4llningsform: Tillsvidareanst\u00e4llning.\r\n\r\nBifoga endast CV. Vi anv\u00e4nder inte personligt brev i v\u00e5ra rekryteringar, ist\u00e4llet f\u00e5r du svara p\u00e5 ett antal urvalsfr\u00e5gor.\n\nVi till\u00e4mpar individuell och differentierad l\u00f6nes\u00e4ttning i enlighet med de centrala l\u00f6neavtalen RALS\/RALS-T. L\u00e4s mer:\n\nhttps:\/\/www.arbetsgivarverket.se\/avtal-och-skrifter\n\nOm du har skyddade personuppgifter ska du inte registrera ans\u00f6kan i rekryteringssystemet. Kontakta ist\u00e4llet den rekryterande chefen f\u00f6r att l\u00e4mna in din ans\u00f6kan p\u00e5 annat s\u00e4tt. Du hittar kontaktuppgifterna i annonsen. Du beh\u00f6ver d\u00e5 ange tydligt p\u00e5 din ans\u00f6kan att du har skyddade personuppgifter. Det \u00e4r endast om du har skyddade personuppgifter som din ans\u00f6kan kan undantas fr\u00e5n att bli offentlig handling.\n\nBakgrundskontroll av v\u00e5ra slutkandidater via v\u00e5rt externa rekryteringsst\u00f6d ing\u00e5r som en del i v\u00e5r rekryteringsprocess. Genomf\u00f6rd och godk\u00e4nd bakgrundskontroll \u00e4r en f\u00f6ruts\u00e4ttning f\u00f6r anst\u00e4llning hos Bolagsverket.\n\nP\u00e5 Bolagsverket vill vi ge v\u00e5ra medarbetare goda f\u00f6ruts\u00e4ttningar att g\u00f6ra ett bra jobb, trivas p\u00e5 jobbet och m\u00e5 bra. Vi satsar p\u00e5 arbetsh\u00e4lsa f\u00f6r att \u00f6ka h\u00e4lsomedvetandet och ge alla m\u00f6jlighet till ett aktivt och regelbundet deltagande i h\u00e4lsofr\u00e4mjande aktiviteter p\u00e5 arbetsplatsen. Vi erbjuder dessutom friskv\u00e5rdsbidrag, friskv\u00e5rdstimme samt har massage och gym i v\u00e5ra egna lokaler i Sundsvall.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Sundsvall","country":"SE","latitude":62.3857804,"longitude":17.3294368},"metadata":{"region":"V\u00e4sternorrlands l\u00e4n","duration":"Tills vidare","employer":"Bolagsverket","postcode":"85181","positions":4,"profession":"Backofficepersonal","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Mari-Helen   Dahlberg","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Bolagsverket, F\u00f6retagsavdelningen","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":7,"bot_views_count":1,"ai_vendor_counts":{"other":3,"openai":1,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+4660184452","owner_email":"mari-helen.dahlberg@bolagsverket.se","images":[],"published_at":"2026-09-01T08:05:17+00:00","expires_at":"2026-09-21T23:59:59+00:00","created_at":"2026-09-02T03:15:11+00:00","updated_at":"2026-09-16T03:09:43+00:00"}}