{"data":{"id":181298,"slug":"handlaggare-foretagsavdelningen-vikariat","type":"job","title":"Case Handler Business Division - Temporary Position","description":"The purpose of the Swedish Companies Registration Office's activities is to provide conditions for a stable and well-functioning business sector. By registering and providing current and accurate company information, we contribute to increased transparency and security for society's stakeholders. We strive to make it as simple as possible to start and run a business, and work together with others to ensure that companies are not used as tools for crime.\n\nWe have approximately 700 employees based in Sundsvall. We want to be a workplace where you thrive, feel engaged in your assignment, and can make your everyday life work. A good working environment and a sustainable working life are important for us to succeed in our mission.\n\n5 position(s).\n\nWORK TASKS\nDo you want to work with varied tasks in case handling and customer service? We are now seeking five temporary staff members for several units in our Business Division.\n\nThe temporary positions have varying lengths and we hope you can start as soon as possible.\n\nThe Business Division registers and makes changes to companies and receives annual reports. In collaboration with other actors, we contribute to making everyday life simpler for businesses and entrepreneurs.\n\nAs a case handler, you will work with many varied tasks across several areas and with different types of cases.\n\nYour main tasks will be to review and process cases as well as answer calls. As a case handler, you will examine and register cases for joint stock companies and also other business forms. Processing of other types of cases within the division's mission also occurs.\n\nYou have daily customer contact where you provide customers with support and answer questions verbally by phone as well as in writing in Swedish and English. The role includes, among other things, staffing our menu selection system where we receive and resolve customer calls.\n\nYou are responsible for your own cases where you and your colleagues work closely together. The work varies in difficulty and alternates between independent work and work together with colleagues and other relevant parties.\n\nIn this recruitment, we are seeking temporary staff for the units Start Business, Update Business, and Financial Information.\n\nQUALIFICATIONS\nWe are looking for someone who can work according to clear processes and plan their work efficiently. You complete your tasks and meet deadlines.\n\nYou find it easy to learn new work methods and adapt to changes. You are curious, want to learn new things, and develop in your work.\n\nYou enjoy collaborating with others and contribute to good teamwork. You communicate constructively with colleagues and customers and work together toward common goals.\n\nYou can maintain focus and work calmly and methodically even during periods of high pace, and you have the ability to handle stress and changes constructively.\n\nWe want you to have\n\n\u2022 completed and approved upper secondary education\n\u2022 at least six months of current customer service experience that includes case handling and telephone work\n\u2022 experience in reviewing, handling, and registering cases\n\u2022 experience in making various types of decisions in your case handling\n\u2022 good computer skills and the ability to navigate different computer systems without difficulty, as well as the ability to quickly learn and use digital tools\n\nYou also need the ability to communicate freely in both speech and writing in Swedish and English.\n\nWe consider it meritorious if you have previous relevant case handler experience from the Swedish Companies Registration Office.\n\nWe look forward to your application! We conduct selections and interviews on an ongoing basis.\n\nSalary form: Monthly salary.\nEmployment form: Fixed-term employment.\nDuration, start date: Start date by agreement, preferably as soon as possible.\n\nThe temporary positions have varying lengths and we hope you can start as soon as possible.\n\nAttach only a CV. We do not use cover letters in our recruitments; instead, you will answer a number of selection questions.\n\nWe apply individual and differentiated salary setting in accordance with the central salary agreements RALS\/RALS-T. Read more:\n\nhttps:\/\/www.arbetsgivarverket.se\/avtal-och-skrifter\n\nIf you have protected personal data, you should not register your application in the recruitment system. Instead, contact the recruiting manager to submit your application in another way. You will find the contact details in the advertisement. You must clearly state in your application that you have protected personal data. Your application may only be exempted from being public information if you have protected personal data.\n\nBackground checks of our final candidates via our external recruitment support are included as part of our recruitment process. A completed and approved background check is a prerequisite for employment at the Swedish Companies Registration Office.\n\nAt the Swedish Companies Registration Office, we want to give our employees good conditions to do a good job, enjoy work, and feel well. We invest in occupational health to increase health awareness and provide everyone with the opportunity to actively and regularly participate in health-promoting activities in the workplace. We also offer wellness allowances, wellness time, and have massage and gym facilities in our own premises in Sundsvall.","language":"sv","is_translated":true,"title_original":"Handl\u00e4ggare F\u00f6retagsavdelningen - vikariat","description_original":"Syftet med Bolagsverkets verksamhet \u00e4r att ge f\u00f6ruts\u00e4ttningar f\u00f6r ett stabilt och v\u00e4l fungerande n\u00e4ringsliv. Genom att registrera och tillhandah\u00e5lla aktuell och korrekt f\u00f6retagsinformation bidrar vi med \u00f6kad transparens och trygghet f\u00f6r samh\u00e4llets akt\u00f6rer. Vi verkar f\u00f6r att g\u00f6ra det s\u00e5 enkelt som m\u00f6jligt att starta och driva f\u00f6retag, och bidrar i samverkan med andra till att f\u00f6retag inte anv\u00e4nds som brottsverktyg. \n\nHos oss arbetar omkring 700 medarbetare med bas i Sundsvall. Vi vill vara en arbetsplats d\u00e4r du trivs, k\u00e4nner engagemang i ditt uppdrag och f\u00e5r vardagen att fungera. En god arbetsmilj\u00f6 och ett h\u00e5llbart arbetsliv \u00e4r viktigt f\u00f6r att vi ska lyckas med v\u00e5rt uppdrag.\r\n\r\n5 plats(er). \r\n\r\nARBETSUPPGIFTER\r\nVill du arbeta med varierande arbetsuppgifter inom handl\u00e4ggning och kundservice? Nu s\u00f6ker vi fem vikarier till flera enheter p\u00e5 v\u00e5r F\u00f6retagsavdelning.\n\nVikariaten har olika l\u00e4ngd och vi ser g\u00e4rna att du kan b\u00f6rja s\u00e5 snart som m\u00f6jligt.\n\nF\u00f6retagsavdelningen registrerar och g\u00f6r \u00e4ndringar i f\u00f6retag samt tar emot \u00e5rsredovisningar. I samverkan med andra akt\u00f6rer bidrar vi till en enklare vardag f\u00f6r f\u00f6retag och f\u00f6retagare.\n\nSom handl\u00e4ggare arbetar du med m\u00e5nga varierande arbetsuppgifter inom flera omr\u00e5den och med olika typer av \u00e4renden.\n\nDina huvudsakliga arbetsuppgifter blir att kontrollera och handl\u00e4gga \u00e4renden samt att besvara samtal. Som handl\u00e4ggare kommer du att granska och registrera \u00e4renden f\u00f6r aktiebolag och \u00e4ven andra f\u00f6retagsformer. Handl\u00e4ggning av andra \u00e4rendetyper inom avdelningens uppdrag f\u00f6rekommer ocks\u00e5.\u00a0\n\nDu har daglig kundkontakt d\u00e4r du ger kunderna st\u00f6d och svarar p\u00e5 fr\u00e5gor muntligt via telefon men \u00e4ven skriftligt p\u00e5 svenska och engelska. I rollen ing\u00e5r bland annat att bemanna v\u00e5rt menyval d\u00e4r vi tar emot och l\u00f6ser kundsamtal.\u00a0\n\nDu ansvarar f\u00f6r dina egna \u00e4renden d\u00e4r du och dina kollegor har ett n\u00e4ra samarbete. Arbetet \u00e4r omv\u00e4xlande i sin sv\u00e5righetsgrad och varierar mellan sj\u00e4lvst\u00e4ndigt arbete och arbete tillsammans med kollegor och andra ber\u00f6rda parter.\n\nI denna rekrytering s\u00f6ker vi vikarier till enheterna Starta F\u00f6retag, Uppdatera f\u00f6retag och Finansiell information.\r\n\r\nKVALIFIKATIONER\r\nVi s\u00f6ker dig som kan arbeta enligt en tydlig process och planerar ditt arbete p\u00e5 ett effektivt s\u00e4tt. Du slutf\u00f6r dina arbetsuppgifter och h\u00e5ller deadlines.\n\nDu har l\u00e4tt f\u00f6r att s\u00e4tta dig in i nya arbetss\u00e4tt och anpassa dig till f\u00f6r\u00e4ndringar. Du \u00e4r nyfiken, vill l\u00e4ra nytt och utvecklas i ditt arbete.\n\nDu trivs med att samarbeta med andra och du bidrar till ett gott samarbete i gruppen. Du kommunicerar p\u00e5 ett konstruktivt s\u00e4tt med kollegor och kunder och ni arbetar tillsammans mot gemensamma m\u00e5l.\n\nDu kan h\u00e5lla fokus och arbeta lugnt och metodiskt \u00e4ven i perioder med h\u00f6gt tempo och du har f\u00f6rm\u00e5gan att hantera stress och f\u00f6r\u00e4ndringar p\u00e5 ett konstruktivt s\u00e4tt.\u00a0\n\nVi vill att du har\n\n\t\u2022 slutf\u00f6rd och godk\u00e4nd gymnasieutbildning\n\t\u2022 minst sex m\u00e5naders aktuell erfarenhet av kundservice som innefattar handl\u00e4ggning av \u00e4renden och telefoni\n\t\u2022 erfarenhet av granskning, hantering och registrering av \u00e4renden\n\t\u2022 erfarenhet av att fatta olika former av beslut i din handl\u00e4ggning\/\u00e4rendehantering\n\t\u2022 god datorvana och f\u00f6rm\u00e5ga att obehindrat navigera i olika datasystem samt f\u00f6rm\u00e5ga att snabbt s\u00e4tta dig in i och anv\u00e4nda digitala verktyg\n\nDu beh\u00f6ver \u00e4ven ha f\u00f6rm\u00e5ga att kommunicera obehindrat b\u00e5de muntligt och skriftligt p\u00e5 svenska och engelska.\n\nVi ser det som meriterande om du har tidigare aktuell handl\u00e4ggarerfarenhet fr\u00e5n Bolagsverket.\n\nVarmt v\u00e4lkommen med din ans\u00f6kan! Vi g\u00f6r urval och intervjuer l\u00f6pande.\r\n\r\nL\u00f6neform: M\u00e5nadsl\u00f6n.\r\nAnst\u00e4llningsform: Tidsbegr\u00e4nsad anst\u00e4llning.\r\nVaraktighet:, tilltr\u00e4de: Tilltr\u00e4de enligt \u00f6verenskommelse, g\u00e4rna s\u00e5 snart som m\u00f6jligt.\r\n\r\nVikariaten har olika l\u00e4ngd och vi ser g\u00e4rna att du kan b\u00f6rja s\u00e5 snart som m\u00f6jligt.\n\nBifoga endast CV. Vi anv\u00e4nder inte personligt brev i v\u00e5ra rekryteringar, ist\u00e4llet f\u00e5r du svara p\u00e5 ett antal urvalsfr\u00e5gor.\n\nVi till\u00e4mpar individuell och differentierad l\u00f6nes\u00e4ttning i enlighet med de centrala l\u00f6neavtalen RALS\/RALS-T. L\u00e4s mer:\n\nhttps:\/\/www.arbetsgivarverket.se\/avtal-och-skrifter\n\nOm du har skyddade personuppgifter ska du inte registrera ans\u00f6kan i rekryteringssystemet. Kontakta ist\u00e4llet den rekryterande chefen f\u00f6r att l\u00e4mna in din ans\u00f6kan p\u00e5 annat s\u00e4tt. Du hittar kontaktuppgifterna i annonsen. Du beh\u00f6ver d\u00e5 ange tydligt p\u00e5 din ans\u00f6kan att du har skyddade personuppgifter. Det \u00e4r endast om du har skyddade personuppgifter som din ans\u00f6kan kan undantas fr\u00e5n att bli offentlig handling.\n\nBakgrundskontroll av v\u00e5ra slutkandidater via v\u00e5rt externa rekryteringsst\u00f6d ing\u00e5r som en del i v\u00e5r rekryteringsprocess. Genomf\u00f6rd och godk\u00e4nd bakgrundskontroll \u00e4r en f\u00f6ruts\u00e4ttning f\u00f6r anst\u00e4llning hos Bolagsverket.\n\nP\u00e5 Bolagsverket vill vi ge v\u00e5ra medarbetare goda f\u00f6ruts\u00e4ttningar att g\u00f6ra ett bra jobb, trivas p\u00e5 jobbet och m\u00e5 bra. Vi satsar p\u00e5 arbetsh\u00e4lsa f\u00f6r att \u00f6ka h\u00e4lsomedvetandet och ge alla m\u00f6jlighet till ett aktivt och regelbundet deltagande i h\u00e4lsofr\u00e4mjande aktiviteter p\u00e5 arbetsplatsen. Vi erbjuder dessutom friskv\u00e5rdsbidrag, friskv\u00e5rdstimme samt har massage och gym i v\u00e5ra egna lokaler i Sundsvall.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Sundsvall","country":"SE","latitude":62.3857804,"longitude":17.3294368},"metadata":{"region":"V\u00e4sternorrlands l\u00e4n","duration":"Tills vidare","employer":"Bolagsverket","postcode":"85181","positions":5,"profession":"Backofficepersonal","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Pontus   Lundin","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Bolagsverket, F\u00f6retagsavdelningen","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":7,"ai_views_count":8,"bot_views_count":0,"ai_vendor_counts":{"other":4,"openai":1,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46730780822","owner_email":"pontus.lundin@bolagsverket.se","images":[],"published_at":"2026-09-01T08:05:11+00:00","expires_at":"2026-09-21T23:59:59+00:00","created_at":"2026-09-02T03:15:11+00:00","updated_at":"2026-09-17T03:32:10+00:00"}}