{"data":{"id":169552,"slug":"handlaggare-till-handlaggningsenheten-vikariat","type":"job","title":"Case Manager at the Processing Unit, Temporary Position","description":"Stockholm \u2013 our capital with millions of dreams, expectations, and ambitions. We work for everyone who lives here today and in the future. Now we're looking for you who want to think big, new, and differently with us \u2013 for Stockholm's residents.\nThe Elderly Services Administration is responsible for citywide matters regarding elderly care, and works in dialogue with the district committees to coordinate, develop, and follow up on elderly care throughout the city.\nWelcome to us\nThe Elderly Services Administration has approximately 170 employees and consists of four departments: Stockholm Security Service, the department for citywide elderly care matters, the department for digitalization and IT, and the administrative department. We are responsible for matters including public administration, planning, follow-up, digitalization, healthcare, and training.\nThe Processing Unit is part of the Stockholm Security Service department, which is a citywide 24-hour operation. The department consists of the units: Processing Unit, On-call Unit, Installation and Service, Alarm Reception, and Development and Support. Approximately 120 people work within the department.\nAt the Processing Unit, 17 case managers and one coordinator work. The unit arranges placements for short-term care, manages waiting lists, and arranges placements in care and service facilities, as well as handles applications for security alarms within elderly care in Stockholm.\nOur workplace is activity-based and we are located in newly renovated premises in \u00c4lvsj\u00f6 with good public transportation connections via commuter train and bus near \u00c4lvsj\u00f6 station. We offer flexible working hours.\nYour role\nAs a case manager, you work under delegation from all district administrations in the city. Your work involves contact with the elderly, relatives, all district administrations, all home care providers, care and service facilities, as well as other authorities, such as Region Stockholm.\nWaiting list management: Ensure that vacant apartments in care and service facilities are offered to those first on the waiting list, arrange placements for those needing urgent placement in care facilities. Arrange placements in short-term care facilities.\nSecurity alarm handling: Process applications for security alarms throughout the city for people aged 65 and older, administer provider changes and fees for security alarms.\nWe are now recruiting colleagues for two temporary positions and two fixed-term positions with start dates between November 2026 - January 2027, running until August 31, 2027.\nYour competence and experience\nWe are looking for someone with a degree in social work, social work studies, or education that the employer considers equivalent where knowledge of the Social Services Act is part of the education. The role involves extensive written documentation and oral communication; you should therefore be able to express yourself well in both speech and writing in Swedish. You are an experienced computer user and have experience working in various administrative systems.\nSince you will have many different cases ongoing simultaneously, it is essential that you are good at planning, organizing, and prioritizing your work efficiently so that you meet set deadlines. Furthermore, it is important that you can create and maintain good relationships both externally and internally; collaboration is a requirement for the work to function. To succeed in your role as a case manager, you need to be comfortable making independent decisions, working in teams, and maintaining excellent service even during peak periods. Great emphasis will be placed on personal suitability.\nExperience working with elderly care and Paraplyet in Stockholm is a merit.\nOther information\nFor potential interviews, bring a Swedish\/EU EES ID document or passport, as well as relevant original documents for the position, education certificates or exam certificates, or work permit.\nWe warmly welcome your application!\nStockholm City uses competence-based recruitment aimed at considering each person's competence and thus counteracting discrimination.","language":"sv","is_translated":true,"title_original":"Handl\u00e4ggare till Handl\u00e4ggningsenheten, vikariat","description_original":"Stockholm \u2013 v\u00e5r huvudstad med miljoner dr\u00f6mmar, f\u00f6rv\u00e4ntningar och ambitioner. Vi jobbar f\u00f6r alla som lever h\u00e4r idag och i framtiden. Nu s\u00f6ker vi dig som vill t\u00e4nka stort, nytt och annorlunda med oss \u2013 f\u00f6r stockholmarna.\n\u00c4ldref\u00f6rvaltningen ansvarar f\u00f6r kommun\u00f6vergripande fr\u00e5gor r\u00f6rande \u00e4ldreomsorg, samt f\u00f6r att i dialog med stadsdelsn\u00e4mnderna samordna, utveckla och f\u00f6lja upp \u00e4ldreomsorgen i staden.\nV\u00e4lkommen till oss\n\u00c4ldref\u00f6rvaltningen har cirka 170 medarbetare och best\u00e5r av fyra avdelningar: Stockholms Trygghetsjour, avdelningen f\u00f6r stads\u00f6vergripande \u00e4ldreomsorgsfr\u00e5gor, avdelningen f\u00f6r digitalisering och IT samt administrativa avdelningen. Vi ansvarar bland annat f\u00f6r fr\u00e5gor g\u00e4llande myndighetsut\u00f6vning, planering, uppf\u00f6ljning, digitalisering, h\u00e4lso- och sjukv\u00e5rd och utbildning.\nHandl\u00e4ggningsenheten tillh\u00f6r avdelningen Stockholms Trygghetsjour som \u00e4r en kommun\u00f6vergripande dygnet runt-verksamhet. Avdelningen best\u00e5r av enheterna Handl\u00e4ggningsenheten, Jourenheten, Installation och service, Larmmottagningen och Utveckling och support. Inom avdelningen arbetar ca 120 personer.\nP\u00e5 Handl\u00e4ggningsenheten arbetar 17 handl\u00e4ggare och en samordnare. Enheten f\u00f6rmedlar platser till korttidsv\u00e5rd samt hanterar k\u00f6erna och f\u00f6rmedlar platser till v\u00e5rd- och omsorgsboenden och servicehus samt handl\u00e4ggning av beg\u00e4ran om trygghetslarm inom \u00e4ldreomsorgen i Stockholms stad.\nV\u00e5r arbetsplats \u00e4r aktivitetsbaserad och vi sitter i nyrenoverade lokaler i \u00c4lvsj\u00f6 med bra kollektiva f\u00f6rbindelser med pendelt\u00e5g och buss n\u00e4ra \u00c4lvsj\u00f6 station. Vi erbjuder flexibel arbetstid.\u00a0\nDin roll\nSom handl\u00e4ggare arbetar du enligt delegation fr\u00e5n samtliga stadsdelsf\u00f6rvaltningar i staden. Arbetet inneb\u00e4r kontakt med de \u00e4ldre, n\u00e4rst\u00e5ende, alla stadsdelsf\u00f6rvaltningar, alla utf\u00f6rare av hemtj\u00e4nst, v\u00e5rd- och omsorgsboenden, servicehus samt andra myndigheter, tex Region Stockholm.\nK\u00f6hantering: Ansvara f\u00f6r att ledig l\u00e4genhet p\u00e5 v\u00e5rd- och omsorgsboende samt servicehus f\u00f6rmedlas till den som st\u00e5r f\u00f6rst i k\u00f6, f\u00f6rmedla ledig l\u00e4genhet till den som beh\u00f6ver skyndsam placering p\u00e5 v\u00e5rd- och omsorgsboende. F\u00f6rmedling av plats till korttidsboenden.\nHandl\u00e4ggning av trygghetslarm: Handl\u00e4gga beg\u00e4ran om trygghetslarm i hela staden f\u00f6r personer som \u00e4r 65 \u00e5r och \u00e4ldre, administrera utf\u00f6rarbyten och avgifter f\u00f6r trygghetslarm.\nVi s\u00f6ker nu kollegor till tv\u00e5 vikariat och till tv\u00e5 s\u00e4rskilda visstidsanst\u00e4llningar med tilltr\u00e4de mellan november 2026 - januari 2027, och som kommer p\u00e5g\u00e5 till 2027-08-31.\nDin kompetens och erfarenhet\nVi s\u00f6ker dig som har socionomexamen, \u00e4r socionomstuderande eller har utbildning som arbetsgivaren anser likv\u00e4rdig d\u00e4r kunskap i Socialtj\u00e4nstlagen \u00e4r en del av utbildningen. I rollen ing\u00e5r mycket skriftlig dokumentation och muntlig kommunikation, du ska d\u00e4rf\u00f6r kunna uttrycka dig v\u00e4l i b\u00e5de tal och skrift p\u00e5 svenska. Du \u00e4r van datoranv\u00e4ndare och har erfarenhet av att arbeta i olika administrativa system.\nD\u00e5 du har m\u00e5nga olika \u00e4renden ig\u00e5ng samtidigt \u00e4r det grundl\u00e4ggande att du har l\u00e4tt f\u00f6r att planera, organisera och prioritera ditt arbete p\u00e5 ett effektivt s\u00e4tt s\u00e5 att du h\u00e5ller uppsatta tidsramar. Vidare \u00e4r det viktigt att du kan skapa och bibeh\u00e5lla goda kontakter s\u00e5v\u00e4l externt som internt, samarbete \u00e4r ett krav f\u00f6r att f\u00e5 arbetet att fungera. F\u00f6r att lyckas i din roll som handl\u00e4ggare beh\u00f6ver du ha l\u00e4tt f\u00f6r att fatta sj\u00e4lvst\u00e4ndiga beslut, arbeta i team och kunna uppr\u00e4tth\u00e5lla en utm\u00e4rkt service \u00e4ven under arbetstoppar. Stor vikt kommer att l\u00e4ggas vid personlig l\u00e4mplighet.\nErfarenhet av att arbeta med \u00e4ldreomsorg och Paraplyet i Stockholms stad \u00e4r meriterande.\n\u00d6vrigt\nInf\u00f6r eventuell intervju medtag svensk\/EU EES ID-handling eller pass samt relevanta originalhandlingar f\u00f6r tj\u00e4nsten, utbildningsbevis\/examensbevis eller arbetstillst\u00e5nd.\nVarmt v\u00e4lkommen med din ans\u00f6kan!\nStockholms stad arbetar med kompetensbaserad rekrytering som syftar till att se till varje persons kompetens och d\u00e4rmed motverka diskriminering.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"\u00c4lvsj\u00f6 stationsgata 21","full_address":null,"city":"\u00c4lvsj\u00f6","country":"SE","latitude":59.2790015,"longitude":18.0099564},"metadata":{"region":"Stockholms l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Stockholms kommun","postcode":"12521","positions":1,"profession":"Bist\u00e5ndsbed\u00f6mare\/Bist\u00e5ndshandl\u00e4ggare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"http:\/\/www.stockholm.se\/Arbete\/Lediga-jobb-och-praktik\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Jenny Granskog, enhetschef","employment_type":"full_time","occupation_field":"Yrken med social inriktning","employer_workplace":"\u00c4ldref\u00f6rvaltningen, Stockholms Trygghetsjour, handl\u00e4ggningsenheten","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"08-50836228","owner_email":"jenny.granskog@stockholm.se","images":[],"published_at":"2026-08-24T13:21:03+00:00","expires_at":"2026-09-07T23:59:59+00:00","created_at":"2026-08-25T03:16:28+00:00","updated_at":"2026-08-25T04:01:04+00:00"}}