{"data":{"id":212675,"slug":"handlaggare-till-sektionen-for-flygcertifikat","type":"job","title":"Case Handler for the Aviation Certificates Section","description":"We make society function for people on the move, on rails, in the air, and on the seas. That's why we need the best talent. Our mission is important and makes a difference in everyday life\u2014for both individuals and businesses. We take responsibility, treat everyone well, and respect diversity. As an employee, you contribute to a sustainable future.\n\nAbout the Job\nWe are now seeking a case handler for the Aviation Certificates Section who enjoys working with multiple contact points and always strives for excellent service! The section is responsible for issuing, renewing, and extending certificates, medical certificates, and licenses; overseeing aviation medical examiners and aviation medical centers; and developing regulations in the aviation medical field. The section handles certificate matters for pilots, instructors, examiners, air traffic controllers\/AFIS, and cabin crew. The section is divided into a medical team and a certificate team. As a team member in the section and part of the certificate team, you'll join a positive work environment where we collaborate and support each other in our tasks.\n\nYou will be part of a team consisting of several colleagues with similar responsibilities. The work involves contact points both external and internal, where you will help us improve our ability to achieve high quality and provide excellent service and information to permit holders, private individuals, and other authorities.\n\nYou Matter to Us\nDo you enjoy working with others and want to develop in your professional role? With us, you can expect career development, trustworthy management and employee relationships, and a sustainable work life. We are a secure employer that cares about your health with time for wellness activities during work hours, flexible working hours, generous vacation days, and paid personal days.\n\nRead more about what it's like to work at Transportstyrelsen\n\nYour Responsibilities\nHandle applications for certificates and licenses\nAnswer questions from the market about applications, regulations, decisions, statistics, etc.\nRespond to questions from the public.\n\nYou Must Have\nCompleted university or college education in, for example, social sciences, behavioral sciences, or law, or another field that the employer considers relevant for the position, or equivalent experience that Transportstyrelsen considers relevant\nStrong ability to express yourself well in both speech and writing in Swedish and English\nStrong ability to work in parallel with different IT environments\nCurrent experience from a public administration or authority handling cases.\n\nIt is Advantageous if You Also Have\nExperience as a case handler for matters in the aviation field or experience working in aviation operations that Transportstyrelsen considers relevant for the position\nAviation certificates or have started training for aviation certificates or other education in the aviation field.\n\nWe Want You To\nHave the ability to take initiative and responsibility for your tasks, structuring your approach and driving your processes forward\nHave good collaboration skills and adapt to find solutions with a practical focus on the common goal\nBe organized and thorough, planning, organizing, and prioritizing your work efficiently while placing great emphasis on meeting established quality standards.\nBe service-oriented, calm, attentive, and accommodating in your interactions.\n\nWe place great importance on your social competence, collaboration skills, and ability to work both independently and as part of a team. Since the tasks involve contacts both within and outside Transportstyrelsen, we value your ability to interact with others in a professional and friendly manner. It is also important that you understand the role of a public authority representative and can adapt your working approach accordingly.\n\nGreat weight is placed on personal suitability.\n\nMore Information\nThe employment is a S\u00c4VA (temporary employment) extending to April 30 with the possibility of extension, based in Norrk\u00f6ping. Placement according to agreement. We typically apply probation periods. Employment with us may involve placement in a security classification. A security clearance with background check under the Security Protection Act (2018:585) may therefore be conducted.\n\nFor questions, please contact Acting Section Chief Karl Jonsson, 010-495 68 22, karl.jonsson@transportstyrelsen.se. Contact ST, Matz Andersen and Saco-S, Carola Sander via our switchboard at 0771-503 503.\n\nWe do not wish to be contacted by advertisers or staffing companies.\n\nApply\nApply through our website and attach a complete CV and a personal letter marked with reference number TSG 2026-7987. We need your application by October 6, 2026. If you have protected personal information, you should submit your application by mail; contact the recruiting manager for information on how to proceed. In your application materials, you need to describe how you meet the requested qualifications and merits related to the current recruitment. If you advance in the employment process, you must always present education\/degree certificates and employment certificates that support the knowledge and experience relevant to the position.\n\nWelcome to become our new colleague!\n\nAbout Transportstyrelsen\nTransportstyrelsen works to achieve good accessibility, high quality, safe and environmentally adapted transport within rail, aviation, maritime, and road. We develop regulations, issue permits, and monitor how they are followed. With the help of our registers, we work with fees, permits, and ownership changes, among other things.\n\nRead more about Transportstyrelsen","language":"sv","is_translated":true,"title_original":"Handl\u00e4ggare till sektionen f\u00f6r flygcertifikat","description_original":"Vi f\u00e5r samh\u00e4llet att fungera f\u00f6r m\u00e4nniskor p\u00e5 v\u00e4g, p\u00e5 sp\u00e5r, i luften och p\u00e5 sj\u00f6n. D\u00e4rf\u00f6r beh\u00f6ver vi den b\u00e4sta kompetensen. V\u00e5rt uppdrag \u00e4r viktigt och har betydelse i vardagen \u2013 b\u00e5de f\u00f6r privatpersoner och f\u00f6retag. Hos oss tar vi ansvar, behandlar alla p\u00e5 ett bra s\u00e4tt och har respekt f\u00f6r olikheter. Som medarbetare bidrar du till en h\u00e5llbar framtid.\nOm jobbet\nTill sektionen f\u00f6r flycertifikat s\u00f6ker vi nu en handl\u00e4ggare som trivs med att ha flera olika kontaktytor och alltid str\u00e4var efter god service! Sektionen ansvarar f\u00f6r att utf\u00e4rda, f\u00f6rnya och f\u00f6rl\u00e4nga certifikat, medicinska intyg och beh\u00f6righeter, ut\u00f6va tillsyn \u00f6ver flygl\u00e4kare och flygmedicinska centrum samt utveckla regler inom det flygmedicinska omr\u00e5det. Sektionen handl\u00e4gger certifikat\u00e4renden f\u00f6r piloter, instrukt\u00f6rer, kontrollanter,\nflygledare\/AFIS samt kabinbes\u00e4ttning. Sektionen \u00e4r uppdelad i ett medicinteam och ett certifikatteam. Som medarbetare p\u00e5 sektionen och tillh\u00f6rande certifikatteamet kommer du till ett positivt klimat d\u00e4r vi samarbetar och st\u00f6ttar varandra i v\u00e5ra arbetsuppgifter.\nDu kommer att ing\u00e5 i ett team best\u00e5ende av flera kollegor med likartade arbetsuppgifter. Arbetet sker med kontaktytor b\u00e5de externt och internt, d\u00e4r du kommer att hj\u00e4lpa oss att bli \u00e4nnu b\u00e4ttre p\u00e5 att uppn\u00e5 god kvalitet samt ge god service och information till tillst\u00e5ndshavare, privatpersoner och andra myndigheter.\nHos oss \u00e4r du viktig\nGillar du att jobba tillsammans med andra och vill du utvecklas i din yrkesroll? Hos oss kan du f\u00f6rv\u00e4nta dig karri\u00e4rsutveckling, ett f\u00f6rtroendefullt chefs- och medarbetarskap och ett h\u00e5llbart arbetsliv. Vi \u00e4r en trygg arbetsgivare som m\u00e5nar om din h\u00e4lsa med tid f\u00f6r friskv\u00e5rd p\u00e5 arbetstid, flexibla arbetstider, v\u00e4l tilltaget antal semesterdagar och lediga kl\u00e4mdagar.\nL\u00e4s mer om hur det \u00e4r att jobba p\u00e5 Transportstyrelsen\nDu kommer att\nhandl\u00e4gga ans\u00f6kningar om certifikat och beh\u00f6righeter\nbesvara fr\u00e5gor fr\u00e5n marknaden om ans\u00f6kningar, regelverk, beslut, statistik etc.\nsvara p\u00e5 fr\u00e5gor fr\u00e5n allm\u00e4nheten.\u00a0\n\nDu m\u00e5ste ha\navslutad universitets- eller h\u00f6gskoleutbildning, inom t.ex. samh\u00e4lls-, beteendevetenskap eller juridik, eller annan inriktning som arbetsgivaren bed\u00f6mer som relevant f\u00f6r tj\u00e4nsten eller motsvarande erfarenhet som Transportstyrelsen anser relevant\ngod f\u00f6rm\u00e5ga att uttrycka dig v\u00e4l i s\u00e5v\u00e4l tal som skrift p\u00e5 svenska och engelska\ngod f\u00f6rm\u00e5ga att arbeta parallellt i olika IT-milj\u00f6er\naktuell erfarenhet fr\u00e5n f\u00f6rvaltning\/myndighet att handl\u00e4gga \u00e4renden.\n\nDet \u00e4r meriterande om du ocks\u00e5 har\nerfarenhet som handl\u00e4ggare av \u00e4renden inom luftfartsomr\u00e5det alternativt erfarenhet av arbete inom luftfartsverksamhet som Transportstyrelsen bed\u00f6mer relevant f\u00f6r tj\u00e4nsten\nflygcertifikat eller har p\u00e5b\u00f6rjat utbildning till flygcertifikat eller annan utbildning inom luftfartsomr\u00e5det.\n\nVi vill att du\nhar f\u00f6rm\u00e5gan att ta initiativ och ansvar f\u00f6r din uppgift d\u00e4r du sj\u00e4lv strukturerar ditt angreppss\u00e4tt och driver din processer vidare\nhar god samarbetsf\u00f6rm\u00e5ga och anpassar dig f\u00f6r att hitta l\u00f6sningar med ett prestigel\u00f6st fokus p\u00e5 det gemensamma m\u00e5let\n\u00e4r strukturerad och noggrann d\u00e4r du planerar, organiserar och prioriterar ditt arbete p\u00e5 ett effektivt s\u00e4tt samt l\u00e4gger stor vikt vid att leva upp till givna kvalitetsstandards.\u00a0\n\u00e4r serviceinriktad, och \u00e4r lugn, uppm\u00e4rksam samt tillm\u00f6tesg\u00e5ende i ditt bem\u00f6tande.\r\n\nVi f\u00e4ster stor vikt vid din sociala kompetens, din samarbetsf\u00f6rm\u00e5ga och din f\u00f6rm\u00e5ga att arbeta s\u00e5v\u00e4l sj\u00e4lvst\u00e4ndigt som i team. Eftersom arbetsuppgifterna inneb\u00e4r kontakter b\u00e5de inom och utanf\u00f6r Transportstyrelsen s\u00e5 v\u00e4rdes\u00e4tter vi din f\u00f6rm\u00e5ga att bem\u00f6ta andra p\u00e5 ett professionellt och trevligt s\u00e4tt. Det \u00e4r \u00e4ven viktigt att du f\u00f6rst\u00e5r rollen som myndighetsperson och har f\u00f6rm\u00e5gan att anpassa ditt arbetss\u00e4tt efter detta.\n\n\nStor vikt l\u00e4ggs vid personlig l\u00e4mplighet.\nMer information\nAnst\u00e4llningen \u00e4r en S\u00c4VA som str\u00e4cker sig till 30 april med m\u00f6jlighet till f\u00f6rl\u00e4ngning med placering i Norrk\u00f6ping. Tills\u00e4ttning enligt \u00f6verenskommelse.\u00a0Vi till\u00e4mpar normalt provanst\u00e4llning. En anst\u00e4llning hos oss kan inneb\u00e4ra placering i s\u00e4kerhetsklass. En s\u00e4kerhetspr\u00f6vning med registerkontroll enligt s\u00e4kerhetsskyddslagen (2018:585) kan d\u00e4rf\u00f6r komma att genomf\u00f6ras.\u00a0\nVid fr\u00e5gor \u00e4r du v\u00e4lkommen att kontakta t.f. sektionschef Karl Jonsson, 010- 495 68 22 karl.jonsson@transportstyrelsen.se. ST, Matz Andersen och Saco-S, Carola Sander n\u00e5s via v\u00e5r v\u00e4xel p\u00e5 0771-503 503.\nVi vill inte att annons\u00f6rer och bemanningsf\u00f6retag kontaktar oss.\nAns\u00f6k\nAns\u00f6k via v\u00e5r webbplats och bifoga ett komplett CV samt ett personligt brev m\u00e4rkt med referensnummer TSG 2026-7987. Vi beh\u00f6ver din ans\u00f6kan senast den 6 oktober 2026. Har du skyddade personuppgifter, ska du skicka in din ans\u00f6kan per post, kontakta rekryterande chef f\u00f6r information om hur du g\u00e5r tillv\u00e4ga. I dina ans\u00f6kningshandlingar beh\u00f6ver du beskriva p\u00e5 vilket s\u00e4tt du uppfyller efterfr\u00e5gade kvalifikationer och meriter kopplat till aktuell rekrytering. Om du g\u00e5r vidare i anst\u00e4llningsprocessen ska alltid utbildnings-\/examensbevis samt tj\u00e4nstg\u00f6ringsintyg som styrker de kunskaper och erfarenheter som \u00e4r relevanta f\u00f6r tj\u00e4nsten uppvisas.\nV\u00e4lkommen att bli v\u00e5r nya kollega!\nKort om Transportstyrelsen\nTransportstyrelsen arbetar f\u00f6r att uppn\u00e5 god tillg\u00e4nglighet, h\u00f6g kvalitet, s\u00e4kra och milj\u00f6anpassade transporter inom j\u00e4rnv\u00e4g, luftfart, sj\u00f6fart och v\u00e4g. Vi tar fram regler, ger tillst\u00e5nd och f\u00f6ljer upp hur de efterlevs. Med hj\u00e4lp av v\u00e5ra register arbetar vi bland annat med avgifter, tillst\u00e5nd och \u00e4garbyten.\nL\u00e4s mer om Transportstyrelsen","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Transportstyrelsen","full_address":null,"city":"Norrk\u00f6ping","country":"SE","latitude":58.587336398826,"longitude":16.187835659589},"metadata":{"region":"\u00d6sterg\u00f6tlands l\u00e4n","duration":"3 m\u00e5nader \u2013 upp till 6 m\u00e5nader","employer":"Transportstyrelsen","postcode":"60232","positions":1,"profession":"Handl\u00e4ggare, offentlig f\u00f6rvaltning\/Utredare, offentlig f\u00f6rvaltning","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.transportstyrelsen.se\/sv\/om-oss\/jobba-hos-oss\/lediga-jobb\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Karl Jonsson","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Transportstyrelsen","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":6,"bot_views_count":2,"ai_vendor_counts":{"other":1,"openai":2,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0104956822","owner_email":"karl.jonsson@transportstyrelsen.se","images":[],"published_at":"2026-09-15T08:07:21+00:00","expires_at":"2026-10-06T23:59:59+00:00","created_at":"2026-09-16T03:18:00+00:00","updated_at":"2026-09-17T10:32:54+00:00"}}