{"data":{"id":169995,"slug":"implementationsspecialist-till-skyresponse","type":"job","title":"Integration Specialist at Skyresponse","description":"Do you want to join a company on an exciting growth journey and contribute to the future of alarm management? In this role, you'll have the opportunity to take on significant responsibility and develop alongside engaged colleagues!\n\nAbout the Position\nThis is a direct recruitment, meaning the recruitment process is conducted through Bravura and you will be employed directly by Skyresponse.\n\nAbout the Company\nSkyresponse was founded in 2012 and is a Swedish technology company that offers solutions primarily designed to create security for people. This is accomplished through providing a global platform for alarm and event management. Examples of use cases include personal care, including elderly care, and personal security, but increasingly also within smart buildings and other IoT areas. We handle over 16 million alarms and events per month for more than 700 end customers in Europe, across public and private organizations.\n\nSkyresponse ensures, with the highest possible availability, that actions always reach the right person, machine, or system through its alarm management service. The platform is cloud-based with available APIs, making it accessible for partners to quickly integrate new devices, exchange information and data with other platforms. In this way, Skyresponse enables its partners and ultimately people to utilize the latest technology.\n\nBehind every alarm is a person\u2014often an elderly person who wants to remain at home safely and independently. With the help of Skyresponse's platform, help arrives on time, 24\/7, year-round. It makes a difference for the user, for family members who can feel at ease from a distance, and for caregivers and alarm centers who need to be able to trust that the technology works when it truly matters.\n\nResponsibilities\nSkyresponse continues to grow in Europe and needs to expand within our integration area. In your role as Integration Specialist at Skyresponse, you will be a key person in their Customer Success team. You help customers maximize the value of the platform through configurations, integrations, and customized solutions. The role also involves contributing to the further development of Skyresponse services based on customer needs, with the opportunity to influence both product development and customer experience.\n\nIn this role, you will also:\n\u2022 Be responsible for configuration and implementation of applications in customer environments\n\u2022 Troubleshooting and problem-solving on complex cases\n\u2022 Collaborate with the development team to improve functionality and user experience\n\u2022 Participate in customer discussions and provide technical guidance\n\nEducation, Experience, and Personal Qualities\n\u2022 Relevant post-secondary education in IT, systems science, or similar\n\u2022 Experience with application management, configuration, and integrations with external systems\n\u2022 Good understanding of APIs and cloud-based solutions\n\u2022 Basic programming knowledge, preferably Python and C#\n\u2022 Experience working with SQL databases\n\u2022 Strong proficiency in Swedish and English, both spoken and written\n\nWe are looking for someone who is solution-oriented and communicative. You have the ability to understand customer needs and translate them into technical solutions in an instructive way. Your analytical mindset allows you to quickly identify problems and find effective solutions, while maintaining a calm and professional demeanor.\n\nWe also seek someone who is self-driven and team-oriented. The role requires that you can take ownership of configurations and implementations, but also work closely with creative colleagues in the Customer Success team, which currently consists of Project Managers, Integration Specialists, Customer Success Managers, ECO partner program, and Support. You thrive in a dynamic environment where you can combine technical expertise with customer interaction and are curious about learning new systems and technologies.\n\nWhy Work at Skyresponse?\nAt Skyresponse, your work is never abstract. Every integration you build and every problem you solve directly contributes to more people\u2014especially elderly and other vulnerable groups\u2014feeling safe in their daily lives.\n\nBeyond the meaningful work, you get:\n\u2022 To be part of an international growth journey, where the company is expanding rapidly in Europe and you can grow alongside it\n\u2022 Work closely with an engaged Customer Success team with an open culture, short decision-making paths, and a flat organization\n\u2022 Significant opportunity to influence\u2014both product development and how customers experience it\n\u2022 The opportunity to continuously learn new systems, technologies, and ways of working in a dynamic environment\n\u2022 Hybrid work with 3 days per week at one of our central offices in Stockholm at H\u00f6torget or in Lule\u00e5 at Storgatan\n\nOther Information\nStart: By agreement | Location: Lule\u00e5 or Stockholm | Salary: By agreement\n\nWe use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with continuous selection, meaning we remove the advertisement when we have received enough applications. If you become a candidate for the position, we will contact you for an initial phone interview. Whether you advance in the process or not, you will receive feedback on your application.\n\nHave questions? Feel free to reach out!\n\ud83d\udce7 info@bravura.se\n\ud83d\udcde 010-171 47 10\n\nWe recommend that you submit your application immediately as we conduct continuous selection.\n\nWe look forward to receiving your application!\n#Brillante","language":"sv","is_translated":true,"title_original":"Implementationsspecialist till Skyresponse","description_original":"Detta \u00e4r en roll f\u00f6r dig som trivs i gr\u00e4nslandet mellan teknik, kunddialog och probleml\u00f6sning. Rollen inneb\u00e4r inte fokus p\u00e5 systemutveckling utan ligger p\u00e5 implementation, konfiguration och kundanpassning av Skyresponse plattform.\nOm tj\u00e4nsten\nDen h\u00e4r tj\u00e4nsten \u00e4r en direktrekrytering vilket inneb\u00e4r att rekryteringsprocessen sker genom Bravura och du anst\u00e4lls direkt hos Skyresponse.\nOm f\u00f6retaget\nSkyresponse grundades 2012 och \u00e4r ett svenskt teknikf\u00f6retag som erbjuder l\u00f6sningar f\u00f6r att i huvudsak skapa trygghet f\u00f6r m\u00e4nniskor. Detta g\u00f6rs genom att tillhandah\u00e5lla en global plattform f\u00f6r larm- samt h\u00e4ndelsehantering. Exempel p\u00e5 anv\u00e4ndningsomr\u00e5den \u00e4r personlig omsorg, inklusive \u00e4ldreomsorg, och personlig s\u00e4kerhet, men i allt st\u00f6rre utstr\u00e4ckning \u00e4ven inom smarta byggnader och andra IoT-omr\u00e5den. De hanterar \u00f6ver 16 miljoner larm och h\u00e4ndelser per m\u00e5nad f\u00f6r mer \u00e4n 700 slutkunder i Europa, inom offentliga och privata organisationer.\nSkyresponse s\u00e4kerst\u00e4ller under h\u00f6gsta m\u00f6jliga tillg\u00e4nglighet att \u00e5tg\u00e4rder alltid n\u00e5r r\u00e4tt person, maskin eller system genom sin larmhanteringstj\u00e4nst. Plattformen \u00e4r molnbaserad med tillg\u00e4ngliga APIer vilket tillg\u00e4nglig g\u00f6r den f\u00f6r partners att snabbt integrera nya enheter, utbyta information och data med andra plattformar. P\u00e5 detta s\u00e4tt tillg\u00e4ngligg\u00f6r Skyresponse att dess partners och i slut\u00e4ndan m\u00e4nniskor kan nyttja den senaste tekniken,\nBakom varje larm finns en m\u00e4nniska - ofta en \u00e4ldre person som vill kunna bo kvar hemma tryggt och sj\u00e4lvst\u00e4ndigt. Med hj\u00e4lp av Skyresponse plattform n\u00e5r hj\u00e4lpen fram i tid, dygnet runt, \u00e5ret om. Det g\u00f6r skillnad f\u00f6r brukaren, f\u00f6r anh\u00f6riga som kan k\u00e4nna sig lugna p\u00e5 avst\u00e5nd, och f\u00f6r de v\u00e5rdgivare och larmcentraler som ska kunna lita p\u00e5 att tekniken fungerar n\u00e4r det verkligen g\u00e4ller.\nArbetsuppgifter\nSom Implementationsspecialist hos Skyresponse ansvarar du f\u00f6r att implementera och konfigurera Skyresponse l\u00f6sningar hos kunder och partners. Du arbetar n\u00e4ra kunderna genom hela implementeringsprocessen och s\u00e4kerst\u00e4ller att plattformen fungerar utifr\u00e5n verksamhetens behov.\nI rollen fungerar du som l\u00e4nken mellan kund, projektledning och utvecklingsteam. Fokus ligger p\u00e5 att f\u00f6rst\u00e5 kundernas processer, konfigurera l\u00f6sningar, genomf\u00f6ra tester och ge teknisk r\u00e5dgivning. Du arbetar med flera olika typer av kunder inom omsorg, trygghetslarm och IoT, vilket g\u00f6r att ingen implementation \u00e4r den andra lik.\nI rollen kommer du \u00e4ven:\n\u2022 Ansvara f\u00f6r implementation och konfiguration av Skyresponse plattform i kundmilj\u00f6er\n\u2022 Delta i kundm\u00f6ten och ge teknisk v\u00e4gledning genom inf\u00f6randeprojekt\n\u2022 Fels\u00f6ka och l\u00f6sa tekniska problem kopplade till implementationer och integrationer\n\u2022 Genomf\u00f6ra tester och kvalitetss\u00e4kring inf\u00f6r drifts\u00e4ttning\n\u2022 Samarbeta med resterande kollegor f\u00f6r att s\u00e4kerst\u00e4lla en bra kundupplevelse\nUtbildning, erfarenhet och personliga egenskaper\n\u2022 Relevant eftergymnasial utbildning inom IT, systemvetenskap eller liknande\n\u2022 Erfarenhet av systemimplementation, teknisk konfiguration eller applikationsf\u00f6rvaltning\n\u2022 Erfarenhet av att arbete i en teknisk milj\u00f6\n\u2022 F\u00f6rst\u00e5else f\u00f6r integrationsfl\u00f6den och API-baserad kommunikation\n\u2022 Goda kunskaper i Svenska och Engelska, b\u00e5de i tal och skrift\nVi s\u00f6ker dig som tycker om att kombinera teknik med kundkontakt. Du trivs med att s\u00e4tta dig in i kunders behov och oms\u00e4tta dessa till fungerande l\u00f6sningar i systemet. F\u00f6r att lyckas i rollen beh\u00f6ver du vara strukturerad, pedagogisk och ha ett naturligt driv att ta ansvar f\u00f6r dina implementationer fr\u00e5n start till m\u00e5l. Du uppskattar samarbete men \u00e4r samtidigt trygg i att sj\u00e4lvst\u00e4ndigt driva ditt arbete fram\u00e5t.\nVarf\u00f6r jobba hos Skyresponse?\nHos Skyresponse blir ditt arbete aldrig abstrakt. Varje implementation eller konfiguration du ansvarar f\u00f6r och varje kund du hj\u00e4lper bidrar direkt till att fler m\u00e4nniskor kan k\u00e4nna sig trygga i sin vardag.\nUt\u00f6ver det meningsfulla uppdraget f\u00e5r du:\n\u2022 Vara med p\u00e5 en internationell tillv\u00e4xtresa, d\u00e4r bolaget expanderar snabbt i Europa och du kan v\u00e4xa i takt med det\n\u2022 Arbeta i ett engagerat Customer Success-team med h\u00f6gt i tak, korta beslutsv\u00e4gar och en platt organisation\n\u2022 Stort utrymme att p\u00e5verka - b\u00e5de produktens utveckling och hur kunderna upplever den\n\u2022 M\u00f6jlighet att kontinuerligt l\u00e4ra dig nya system, teknologier och arbetss\u00e4tt i en dynamisk milj\u00f6\n\u2022 Hybrid arbete med 3 dagar i veckan p\u00e5 n\u00e5got av v\u00e5ra centrala kontor i Stockholm vid H\u00f6torget eller i Lule\u00e5 vid Storgatan,\n\u00d6vrig information\nStart: Enligt \u00f6verenskommelse  Plats: Lule\u00e5 eller Stockholm L\u00f6n: Enligt \u00f6verenskommelse\nVi anv\u00e4nder en kompetensbaserad metodik i alla rekryteringsprocesser f\u00f6r att s\u00e4kerst\u00e4lla f\u00f6rdomsfria urval. Vi jobbar ocks\u00e5 med l\u00f6pande urval, vilket inneb\u00e4r att vi tar ner annonsen n\u00e4r tillr\u00e4ckligt m\u00e5nga kandidater har ans\u00f6kt. Om du blir aktuell f\u00f6r tj\u00e4nsten kommer vi att kontakta dig f\u00f6r en f\u00f6rsta telefonintervju. Oavsett om du g\u00e5r vidare i processen eller inte s\u00e5 kommer du att f\u00e5 \u00e5terkoppling p\u00e5 din ans\u00f6kan.\nHar du fr\u00e5gor? H\u00f6r g\u00e4rna av dig!\n\ud83d\udce7 info@bravura.se\n\ud83d\udcde 010-171 47 10\nVi rekommenderar att du skickar in din ans\u00f6kan omg\u00e5ende d\u00e5 vi g\u00f6r ett l\u00f6pande urval.\nV\u00e4lkommen med din ans\u00f6kan!\n#Brillante","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"V\u00e4stra Varvsgatan 27F","full_address":null,"city":"Lule\u00e5","country":"SE","latitude":65.578696389498,"longitude":22.136228153783},"metadata":{"region":"Norrbottens l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Bravura Sverige AB","postcode":"97236","positions":1,"profession":"Applikationskonsult","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/ledigajobb.bravura.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Bravura","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":4,"ai_views_count":10,"bot_views_count":0,"ai_vendor_counts":{"meta":3,"other":3,"openai":1,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"010-171 47 10","owner_email":"info@bravura.se","images":[],"published_at":"2026-08-24T14:27:49+00:00","expires_at":"2026-09-17T23:59:59+00:00","created_at":"2026-08-25T03:17:42+00:00","updated_at":"2026-09-17T02:48:44+00:00"}}