{"data":{"id":195319,"slug":"inkassohandlaggare-collection-specialist-till-kund-i-goteborg","type":"job","title":"Collection Specialist to Customer in Gothenburg","description":"Are you looking for an assignment where you get to be both a problem-solver and a relationship builder?\nGreat! We are looking for two experienced Collection Specialists for a consulting assignment with a customer in Gothenburg with good opportunities for recruitment.\nThis is a consulting assignment for you who thrives in a role with significant responsibility, a results-focused approach, and a daily work where your efforts actually make a difference. Do you want to work in an organization with high pace, smart digital processes, and a modern approach to customer management \u2013 then this is the right assignment for you.\nAbout the assignment At the company, you will be an important part of the collections function and a key player in managing unpaid claims. You independently drive collection cases through the entire process from initial contact to decision on legal action. The role is operational and requires both analytical ability and professional communication.\nYour areas of responsibility In the role, you are independently responsible for:\n\nManaging and driving collection cases through the entire claims chain\n\n\nCommunicating professionally with customers via phone, email, and mail\n\n\nInvestigating and handling disputes, bankruptcies, and debt settlements\n\n\nMaking decisions on payment orders and enforcement\n\n\nEnsuring correct documentation and careful case follow-up\n\n\nWorking in accordance with applicable laws, regulations, and the company's ethical guidelines\n\n\nYour background We are looking for someone who has:\n\nAt least 1-2 years of experience in collections management\n\n\nExperience with claims processes and working with large volumes of collection cases\n\n\nGood ability to understand and handle legal issues (meritable)\n\n\nVery good communication skills in Swedish, both spoken and written\n\n\nMeritable with experience from the collections system Aptic\n\n\nWho are you? For you to succeed in this assignment, we believe you are:\n\nSelf-driven and confident in making decisions\n\n\nStructured, thorough, and accustomed to handling multiple cases in parallel\n\n\nCommunicative and relationship-building, while being able to set boundaries\n\n\nProfessional even in challenging conversations\n\n\nCalm and solution-oriented in pressured situations\n\n\nThis is what you get as a consultant at Amendo Our greatest asset is our colleagues! To do a good job with our customers, it's important that you feel good working with us. As a consultant at Amendo, you get a secure, engaged, and supportive employer with a well-known brand. You will also have an industry-knowledgeable and present Talent Consultant Manager who you can always turn to.\nWorking as a consultant gives you the opportunity to build on your experience, develop your network, and get to know different companies and industries. You often have a more flexible job description with the opportunity for new challenges and tasks. This means you constantly develop your competence, experience, and communication and collaboration skills.\nAs our consultant colleague, you get access to our benefits portal Benifex. In this portal, you can use your wellness allowance and take advantage of great offers and discounts on various services and goods.\nAbout Amendo Amendo has been working with future competence since 2001 and is the country's leading consulting and recruitment company within finance, banking, fintech, insurance, IT, and tech. We help companies grow and people develop. We are your secure and engaged competence partner.\nFollow us on Linkedin, Instagram, Facebook, and TikTok!\nQuestions and contact For questions and inquiries, you are welcome to contact Amendo's Talent Acquisition Manager Mathilda Carlbom mathilda.carlbom@amendo.se Talent Consultant Manager Lina Johansson at lina.johansson@amendo.se. Since we meet candidates on an ongoing basis and the position may be filled before the final application deadline, you are warmly welcome to apply for the position as soon as possible. We look forward to your application!","language":"sv","is_translated":true,"title_original":"Inkassohandl\u00e4ggare \/ Collection Specialist till kund i G\u00f6teborg","description_original":"S\u00f6ker du ett uppdrag d\u00e4r du f\u00e5r vara b\u00e5de probleml\u00f6sare och relationsbyggare?\nBra! Vi s\u00f6ker tv\u00e5 erfarna inkassohandl\u00e4ggare\/Collection Specialists till ett konsultuppdrag hos kund i G\u00f6teborg med goda m\u00f6jligheter till rekrytering.\nDet h\u00e4r \u00e4r ett konsultuppdrag f\u00f6r dig som trivs i en roll med stort eget ansvar, resultatfokus och en vardag d\u00e4r ditt arbete faktiskt g\u00f6r skillnad. Vill du arbeta i en organisation med h\u00f6gt tempo, smarta digitala processer och ett modernt syns\u00e4tt p\u00e5 kundhantering \u2013 ja d\u00e5 \u00e4r detta r\u00e4tt uppdrag f\u00f6r dig.\nOm uppdraget P\u00e5 f\u00f6retaget blir du en viktig del av inkassofunktionen och en nyckelspelare i hanteringen av obetalda fordringar. Du driver inkasso\u00e4renden sj\u00e4lvst\u00e4ndigt genom hela processen fr\u00e5n f\u00f6rsta kontakt till beslut om r\u00e4ttsliga \u00e5tg\u00e4rder. Rollen \u00e4r operativ och kr\u00e4ver b\u00e5de analytisk f\u00f6rm\u00e5ga och professionell kommunikation.\nDina ansvarsomr\u00e5den I rollen ansvarar du sj\u00e4lvst\u00e4ndigt f\u00f6r att:\n\nHantera och driva inkasso\u00e4renden genom hela kravkedjan\n\n\nKommunicera professionellt med kunder via telefon, mail och brev\n\n\nUtreda och hantera bestridanden, konkurser och skuldsaneringar\n\n\nFatta beslut om betalningsf\u00f6rel\u00e4ggande och verkst\u00e4llighet\n\n\nS\u00e4kerst\u00e4lla korrekt dokumentation och noggrann \u00e4rendeuppf\u00f6ljning\n\n\nArbeta enligt g\u00e4llande lagar, regelverk och f\u00f6retagets etiska riktlinjer\n\n\nDin bakgrund Vi s\u00f6ker dig som har:\n\nMinst 1-2 \u00e5rs erfarenhet av inkassohantering\n\n\nErfarenhet av kravprocesser och arbete med st\u00f6rre volymer av inkasso\u00e4renden\n\n\nGod f\u00f6rm\u00e5ga att f\u00f6rst\u00e5 och hantera juridiska fr\u00e5gest\u00e4llningar (meriterande)\n\n\nMycket god kommunikativ f\u00f6rm\u00e5ga i svenska, b\u00e5de i tal och skrift\n\n\nMeriterande med erfarenhet fr\u00e5n inkassosystemet Aptic\n\n\nVem \u00e4r du? F\u00f6r att lyckas i uppdraget tror vi att du \u00e4r:\n\nSj\u00e4lvg\u00e5ende och trygg i att fatta beslut\n\n\nStrukturerad, noggrann och van vid att hantera flera \u00e4renden parallellt\n\n\nKommunikativ och relationsskapande, samtidigt som du kan s\u00e4tta gr\u00e4nser\n\n\nProfessionell \u00e4ven i utmanande samtal\n\n\nLugn och l\u00f6sningsorienterad i pressade situationer\n\n\nDetta f\u00e5r du som konsult p\u00e5 Amendo V\u00e5r st\u00f6rsta tillg\u00e5ng \u00e4r v\u00e5ra kollegor! F\u00f6r att g\u00f6ra ett bra jobb hos v\u00e5ra kunder \u00e4r det viktigt att du trivs hos oss. Som konsult p\u00e5 Amendo f\u00e5r du en trygg, engagerad och st\u00f6ttande arbetsgivare med ett v\u00e4lk\u00e4nt varum\u00e4rke. Du f\u00e5r \u00e4ven en branschkunnig och n\u00e4rvarande Talent Consultant Manager som du alltid kan v\u00e4nda dig till.\nAtt arbeta som konsult ger dig m\u00f6jligheten att bygga p\u00e5 din erfarenhet, utveckla ditt n\u00e4tverk och l\u00e4ra k\u00e4nna olika f\u00f6retag och branscher. Du har ofta en mer flexibel arbetsbeskrivning med m\u00f6jlighet till nya utmaningar och uppgifter. Det g\u00f6r att du st\u00e4ndigt utvecklar din kompetens, erfarenhet samt kommunikations- och samarbetsf\u00f6rm\u00e5ga.\nSom v\u00e5r konsultkollega f\u00e5r du tillg\u00e5ng till v\u00e5r f\u00f6rm\u00e5nsportal Benifex. I denna portal kan du nyttja ditt friskv\u00e5rdsbidrag och ta del av fina erbjudanden samt rabatter p\u00e5 olika tj\u00e4nster och varor.\nOm Amendo Amendo har arbetat med framtidens kompetens sedan 2001 och \u00e4r landets ledande konsult- och rekryteringsf\u00f6retag inom ekonomi, bank, finans, f\u00f6rs\u00e4kring, IT och tech. Vi hj\u00e4lper f\u00f6retag att v\u00e4xa och m\u00e4nniskor att utvecklas. vi \u00e4r din trygga och engagerade kompetenspartner.\nF\u00f6lj oss g\u00e4rna p\u00e5 Linkedin, Instagram, Facebook och TikTok!\nFr\u00e5gor och kontakt Vid fr\u00e5gor och funderingar \u00e4r du v\u00e4lkommen att kontakta Amendos Talent Aquistion Manager Mathilda Carlbom mathilda.carlbom@amendo.se Talent Consultant Manager Lina Johansson p\u00e5 lina.johansson@amendo.se. D\u00e5 vi tr\u00e4ffar kandidater l\u00f6pande och tj\u00e4nsten kan komma att tills\u00e4ttas innan sista ans\u00f6kningsdatum, \u00e4r du varmt v\u00e4lkommen att s\u00f6ka tj\u00e4nsten s\u00e5 snart som m\u00f6jligt. Vi ser fram emot din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Sankt Eriksgatan 6","full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.709740545858,"longitude":11.965422073853},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Amendo Konsult & Rekrytering AB","postcode":"41105","positions":1,"profession":"Inkassohandl\u00e4ggare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobb.amendo.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Amendo ","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":1,"ai_views_count":11,"bot_views_count":1,"ai_vendor_counts":{"meta":4,"other":2,"openai":2,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"mathilda.carlbom@amendo.se","images":[],"published_at":"2026-09-04T14:29:21+00:00","expires_at":"2026-10-30T23:59:59+00:00","created_at":"2026-09-05T03:29:30+00:00","updated_at":"2026-09-17T02:57:58+00:00"}}