{"data":{"id":171331,"slug":"inkassoradgivare-till-intrum-3","type":"job","title":"Collections Advisor at Intrum","description":"Do you want to make a difference for people while working with financial solutions? As a Collections Advisor at Intrum, you'll have an important role where you help your customers find sustainable ways forward. We're looking for someone who enjoys building trust, providing professional advice, and contributing to positive customer experiences in every interaction. As a Collections Advisor, you work closely with customers to find solutions that work for their situation. You do this by professionally and humbly handling incoming and outgoing cases from customers via phone and email. Together with your team, through high service standards and a solution-oriented approach, you'll help increase customers' cash flow. The phone will be your primary work tool as you'll handle both incoming and outgoing calls.\nYou'll begin your new role with training to set you up for success and development in your new position. The training will be a mix of both theoretical and practical work with experienced colleagues from one of the teams.\nWorking hours are during daytime, Monday to Friday. Start date for the assignment is September 7.\nQualifications and Characteristics\n\nPrevious experience working in service and customer contact, preferably within collections and customer service.\n\n\nThe ability to lead yourself and enjoy working toward clear goals and expectations.\n\n\nThe ability to quickly familiarize yourself with new tasks and ways of working and build trust in yourself and Intrum as a company.\n\n\nComfortable working in different systems and digital channels.\n\n\nCommunication skills where you can express yourself well in both Swedish and English is a requirement; additional languages are a major plus.\n\n\nIn this role, one of the most important factors is that you are driven by a desire to help people. Since you'll be working in a team, we see that you're a team player who enjoys spreading positive energy and is motivated by working in a goal-oriented operation. You enjoy helping others in an efficient and empathetic way. As a person, you are humble and respectful in your interactions with both customers and colleagues.\nBehind Intrum's global expansion and major digital transformation lie four simple but powerful values: Ethics. Dedication. Solutions. Empathy. These are the values that drive Intrum's daily work.\nAs a consultant, you'll be employed by Amendo and hired out to our client. Working as a consultant is a fantastic opportunity to build on your experience, develop your network, and get to know different companies in finance, banking, finance, and insurance.\nWhat You Get as a Consultant at Amendo Our greatest asset is our colleagues! To do a good job with our clients, it's important that you feel comfortable with us. As a consultant at Amendo, you get a secure, committed, and supportive employer with a well-known brand. You'll also have an industry-knowledgeable and present Talent Consultant Manager you can always turn to.\nWorking as a consultant gives you the opportunity to build on your experience, develop your network, and get to know different companies and industries. You often have a more flexible job description with the opportunity for new challenges and tasks. This means you're constantly developing your competence, experience, and communication and collaboration skills.\nAs our consultant colleague, you get access to our benefits portal Benifex. In this portal, you can use your wellness allowance and take advantage of great offers and discounts on various services and products.\nAbout Amendo Amendo has worked with future expertise since 2001 and is the country's leading consulting and recruitment company in finance, banking, finance, insurance, IT, and tech. We help companies grow and people develop. We are your safe and committed competence partner.\nFollow us on LinkedIn, Instagram, Facebook, and TikTok!\nQuestions and Contact For questions about the position, you're welcome to contact Consultant Manager Lina Johansson, lina.johansson@amendo.se. Since we meet candidates on an ongoing basis, you're warmly welcome to apply for the position as soon as possible. We look forward to your application!","language":"sv","is_translated":true,"title_original":"Inkassor\u00e5dgivare till Intrum","description_original":"Vill du g\u00f6ra skillnad f\u00f6r m\u00e4nniskor samtidigt som du arbetar med ekonomiska l\u00f6sningar? Som inkassor\u00e5dgivare hos Intrum f\u00e5r du en viktig roll d\u00e4r du hj\u00e4lper dina slutkunder att hitta h\u00e5llbara v\u00e4gar fram\u00e5t. Vi s\u00f6ker dig som trivs med att skapa f\u00f6rtroende, ge professionell r\u00e5dgivning och bidra till positiva kundupplevelser i varje kontakt. Som inkassor\u00e5dgivare arbetar du n\u00e4ra kunderna f\u00f6r att hitta l\u00f6sningar som fungerar f\u00f6r deras situation. Det g\u00f6r du genom att p\u00e5 ett professionellt och \u00f6dmjukt s\u00e4tt ta emot inkommande och utg\u00e5ende \u00e4renden fr\u00e5n slutkunder via telefon och via mail. Tillsammans med ditt team kommer du genom h\u00f6g servicegrad och l\u00f6sningsorienterat f\u00f6rh\u00e5llningss\u00e4tt \u00f6ka kundernas kassafl\u00f6de. Telefonen kommer vara ditt huvudsakliga arbetsverktyg d\u00e5 du b\u00e5de kommer hantera inkommande och utg\u00e5ende samtal.\nDu kommer att p\u00e5b\u00f6rja din nya roll med en utbildning f\u00f6r att kunna skapa dig r\u00e4tt f\u00f6ruts\u00e4ttningar f\u00f6r att lyckas och utvecklas p\u00e5 ditt nya arbete. Utbildningen kommer vara en blandning av b\u00e5de teoretiskt och praktiskt arbete tillsammans med erfarna kollegor fr\u00e5n ett av teamen.\nArbetstider \u00e4r f\u00f6rlagda till dagtid m\u00e5ndag till fredag. Start f\u00f6r konsultuppdraget 7 september.\nKvalifikationer och egenskaper                                                                                                                                       \n\nTidigare erfarenhet fr\u00e5n arbete inom service och kundkontakt med f\u00f6rdel inom inkasso och kundtj\u00e4nst.\n\n\nF\u00f6rm\u00e5gan att leda dig sj\u00e4lv och gillar att arbeta mot tydliga m\u00e5l och f\u00f6rv\u00e4ntningar.\n\n\nF\u00f6rm\u00e5gan att snabbt s\u00e4tta dig in i nya arbetsuppgifter och arbetss\u00e4tt och skapa f\u00f6rtroende f\u00f6r dig sj\u00e4lv och Intrum som f\u00f6retag.\n\n\nTrygg med att arbeta i olika system och digitala kanaler. \n\n\nEn kommunikativ f\u00f6rm\u00e5ga d\u00e4r du kan uttrycka dig v\u00e4l p\u00e5 b\u00e5de svenska och engelska \u00e4r ett krav, ytterligare spr\u00e5k \u00e4r ett stort plus.                                                                                                                                                                                                                                                                                         \n\n\nI den h\u00e4r rollen \u00e4r en av de viktigaste faktorerna att du drivs av att hj\u00e4lpa m\u00e4nniskor. Eftersom du kommer att arbeta i team ser vi att du \u00e4r en lagspelare som tycker om att sprida positiv energi och motiveras av att arbeta i en m\u00e5linriktad verksamhet. Du gillar att hj\u00e4lpa andra p\u00e5 ett effektivt och empatiskt s\u00e4tt. Som person \u00e4r du \u00f6dmjuk och respektfull i ditt bem\u00f6tande mot s\u00e5v\u00e4l kunder som kollegor.\nBakom Intrums globala expansion och stora digitala transformation ligger fyra enkla men kraftfulla v\u00e4rden. Etik. H\u00e4ngivenhet. L\u00f6sningar. Empati. Det \u00e4r v\u00e4rderingarna som driver Intrums vardag.\nSom konsult blir du anst\u00e4lld av Amendo och uthyrd till v\u00e5r kund. Att arbeta som konsult \u00e4r en fantastisk m\u00f6jlighet att bygga p\u00e5 din erfarenhet, utveckla ditt n\u00e4tverk och l\u00e4ra k\u00e4nna olika f\u00f6retag inom ekonomi, bank, finans och f\u00f6rs\u00e4kring\nDetta f\u00e5r du som konsult p\u00e5 Amendo V\u00e5r st\u00f6rsta tillg\u00e5ng \u00e4r v\u00e5ra kollegor! F\u00f6r att g\u00f6ra ett bra jobb hos v\u00e5ra kunder \u00e4r det viktigt att du trivs hos oss. Som konsult p\u00e5 Amendo f\u00e5r du en trygg, engagerad och st\u00f6ttande arbetsgivare med ett v\u00e4lk\u00e4nt varum\u00e4rke. Du f\u00e5r \u00e4ven en branschkunnig och n\u00e4rvarande Talent Consultant Manager som du alltid kan v\u00e4nda dig till.\nAtt arbeta som konsult ger dig m\u00f6jligheten att bygga p\u00e5 din erfarenhet, utveckla ditt n\u00e4tverk och l\u00e4ra k\u00e4nna olika f\u00f6retag och branscher. Du har ofta en mer flexibel arbetsbeskrivning med m\u00f6jlighet till nya utmaningar och uppgifter. Det g\u00f6r att du st\u00e4ndigt utvecklar din kompetens, erfarenhet samt kommunikations- och samarbetsf\u00f6rm\u00e5ga.\nSom v\u00e5r konsultkollega f\u00e5r du tillg\u00e5ng till v\u00e5r f\u00f6rm\u00e5nsportal Benifex. I denna portal kan du nyttja ditt friskv\u00e5rdsbidrag och ta del av fina erbjudanden samt rabatter p\u00e5 olika tj\u00e4nster och varor.\nOm Amendo Amendo har arbetat med framtidens kompetens sedan 2001 och \u00e4r landets ledande konsult- och rekryteringsf\u00f6retag inom ekonomi, bank, finans, f\u00f6rs\u00e4kring, IT och tech. Vi hj\u00e4lper f\u00f6retag att v\u00e4xa och m\u00e4nniskor att utvecklas. vi \u00e4r din trygga och engagerade kompetenspartner.\nF\u00f6lj oss g\u00e4rna p\u00e5 Linkedin, Instagram, Facebook och TikTok!\nFr\u00e5gor och kontakt Vid fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta konsultchef Lina Johansson, lina.johansson@amendo.se. D\u00e5 vi tr\u00e4ffar kandidater l\u00f6pande \u00e4r du varmt v\u00e4lkommen att s\u00f6ka tj\u00e4nsten s\u00e5 snart som m\u00f6jligt. Vi ser fram emot din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Sankt Eriksgatan 6","full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.709740545858,"longitude":11.965422073853},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Amendo Konsult & Rekrytering AB","postcode":"41105","positions":1,"profession":"Inkassohandl\u00e4ggare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobb.amendo.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Amendo ","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":4,"ai_vendor_counts":{"meta":2,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"lina.johansson@amendo.se","images":[],"published_at":"2026-08-25T08:45:08+00:00","expires_at":"2027-02-21T23:59:59+00:00","created_at":"2026-08-26T02:58:51+00:00","updated_at":"2026-08-26T03:38:18+00:00"}}