{"data":{"id":207593,"slug":"inside-sales-specialist-flytande-pa-italienska-ocheller-polska","type":"job","title":"Inside Sales Specialist - Fluent Italian and\/or Polish","description":"Do you want to help establish Polhus on new European markets \u2013 and have a job where no two days are the same? We're looking for someone who is passionate about customer relationships, speaks fluent English, and is also fluent in Italian and\/or Polish. As an Inside Sales Specialist at Polhus in Malm\u00f6, you'll be part of a tight team that works together, has fun at work, and ensures that every customer gets a really great experience \u2013 from the first call to the completed deal.\nWe're now hiring an Inside Sales Specialist for Polhus in Malm\u00f6!\nThis is a permanent full-time position based at our office in central Malm\u00f6.\n\nWHAT DOES POLHUS DO?\nFounded in 2001, Polhus is today one of Europe's leading e-commerce brands for wood products. We design and sell high-quality saunas, hot tubs, garden cabins, storage sheds, and wooden houses with a focus on Scandinavian design, quality, and craftsmanship \u2013 to private customers in 11 European markets. Today we are 20 employees with an office in central Malm\u00f6.\nPolhus is a stable and profitable company with short decision-making processes and a committed team. We are increasingly focusing on the wellness segment and have the ambition to become Europe's strongest brand in saunas. It's an exciting journey \u2013 and you can be part of it.\nRead more about us here\nWHAT DOES AN INSIDE SALES SPECIALIST DO AT POLHUS?\nAs an Inside Sales Specialist at Polhus, you take over when a customer gets in touch \u2013 via phone, email, our website, or a quote request. You'll be based at our office in central Malm\u00f6 and be responsible for your market as the customer's single point of contact throughout their entire journey. It's about building trust, guiding the customer forward, and ensuring that a major investment feels secure every step of the way.\nOur customers are almost exclusively private individuals making a significant investment. Your most important task is to be calm, clear, and reliable, and to proactively help the customer make the right decision.\nIn this role, you may be involved in establishing new markets through market and competitor analysis, identifying customer groups, and coordinating logistics, deliveries, and national product and service adaptations.\nSome of your key responsibilities:\n\nhandle and administer orders and customer complaints\n\n\nrespond to incoming customer inquiries via email and phone calls (so-called leads) and systematically process them\n\n\nactively seek out potential customers and work toward personal sales targets\n\n\nwhen needed, translate texts and create and edit product descriptions\n\n\ncontact existing customers to follow up on their purchase experience\n\n\nkeep the CRM system (HubSpot) up to date and accurate\n\n\nWHO ARE YOU?\nWe're looking for someone who has the ability to build trust and security with a customer making a major investment. You don't need the longest resume, but you do need to be social, organized, and have sales in your DNA. The most important thing is not that you know the products from day one \u2013 you'll learn that. What matters is that the customer meets a warm, calm, and trustworthy person who wants to help.\nFor this role we require:\n\nFluent speaking and writing in English + Italian and\/or Polish at a professional level\n\n\nWe want you to have a good level of Swedish, but the other languages are more important\n\n\nhave some experience in inside sales, advisory customer service, or B2C sales\n\n\nare comfortable working in, and quick to navigate, multiple systems in parallel\n\n\nare organized, detail-oriented, and stay calm when things get busy\n\n\nExperience with CRM systems (preferably HubSpot), e-commerce, or products with a longer sales cycle is a plus. Interest in houses, gardening, or wellness is an advantage.\nWHAT DO WE OFFER?\nAt Polhus you'll get a varied and important role in a stable company with strong growth and a committed team. You'll work in an international environment with colleagues from different backgrounds, in modern offices in central Malm\u00f6 with good commuting options.\n\na key role with your own market responsibility and clear career opportunities\n\n\nthorough product training and ongoing sales coaching\n\n\nan attractive quarterly bonus \u2013 can amount to approximately one month's salary per quarter\n\n\nwellness allowance 3,500 kr\/year and pension contribution 4.5%\n\n\nhybrid work \u2013 1 day per week from home, your choice of day\n\n\nvoluntary team activities and a close, social workplace\n\n\nWE LOOK FORWARD TO YOUR APPLICATION!\nSubmit your application today by uploading your CV, or provide your LinkedIn URL. We replace the cover letter with screening questions to ensure a fair and smooth application process.\nSelection is ongoing and the position may be filled before the application deadline.\nIn this recruitment, Polhus is working with ROI Rekrytering.\nFor questions, contact recruitment consultant Lisa Alsterberg at lisa.alsterberg@roirekrytering.se.\nEMPLOYMENT TERMS\nEmployed by: Polhus AB\nScope: Full-time, permanent\nStart: By agreement\nLocation: Malm\u00f6","language":"sv","is_translated":true,"title_original":"Inside Sales Specialist - flytande p\u00e5 italienska och\/eller polska ","description_original":"Vill du vara med och etablera Polhus p\u00e5 nya europeiska marknader \u2013 och ha ett jobb d\u00e4r ingen dag \u00e4r den andra lik? Just nu s\u00f6ker vi dig som brinner f\u00f6r kundrelationer, pratar flytande engelska och dessutom italienska och\/eller polska. Som Inside Sales Specialist hos Polhus i Malm\u00f6 \u00e4r du en del av ett tight team som hj\u00e4lps \u00e5t, har roligt p\u00e5 jobbet och tillsammans ser till att varje kund f\u00e5r en riktigt bra upplevelse \u2013 fr\u00e5n f\u00f6rsta samtal till f\u00e4rdig aff\u00e4r.\nNu s\u00f6ker vi en Inside Sales Specialist till Polhus i Malm\u00f6!\nDet h\u00e4r \u00e4r en tillsvidaretj\u00e4nst p\u00e5 heltid med placering p\u00e5 v\u00e5rt kontor i centrala Malm\u00f6. \n\nVAD G\u00d6R POLHUS?\nPolhus grundades 2001 och \u00e4r idag ett av Europas ledande varum\u00e4rken inom e-handel f\u00f6r tr\u00e4produkter. Vi designar och s\u00e4ljer h\u00f6gkvalitativa bastustugor, badtunnor, Attefallshus, friggebodar och tr\u00e4hus med fokus p\u00e5 skandinavisk design, kvalitet och hantverk \u2013 till privatpersoner p\u00e5 11 europeiska marknader. Idag \u00e4r vi 20 medarbetare med kontor i centrala Malm\u00f6.\nPolhus \u00e4r ett stabilt och l\u00f6nsamt bolag med korta beslutsv\u00e4gar och ett engagerat team. Vi fokuserar allt mer p\u00e5 wellnesssegmentet och har ambitionen att bli Europas starkaste varum\u00e4rke inom bastustugor. Det \u00e4r en sp\u00e4nnande resa \u2013 och du kan vara en del av den.\nL\u00e4s mer om oss h\u00e4r\nVAD G\u00d6R EN INSIDE SALES SPECIALIST HOS OSS?\nSom Inside Sales Specialist p\u00e5 Polhus tar du vid n\u00e4r en kund h\u00f6r av sig \u2013 via telefon, e-post, hemsidan eller en offertf\u00f6rfr\u00e5gan. Du utg\u00e5r fr\u00e5n v\u00e5rt kontor i centrala Malm\u00f6 och ansvarar f\u00f6r din marknad som kundens single point of contact genom hela kundresan. Det handlar om att bygga f\u00f6rtroende, guida kunden fram\u00e5t och se till att en stor investering k\u00e4nns trygg hela v\u00e4gen.\nKunderna \u00e4r till n\u00e4stan uteslutande privatpersoner som ofta g\u00f6r en st\u00f6rre investering. Ditt viktigaste uppdrag \u00e4r att vara lugn, tydlig och p\u00e5litlig, och att proaktivt hj\u00e4lpa kunden att fatta r\u00e4tt beslut.\nI den h\u00e4r rollen kan det bli aktuellt att man medverkar i etableringen av nya marknader genom marknads- och konkurrentanalys, identifiering av kundgrupper samt samordning av logistik, leveranser och nationella produkt- och tj\u00e4nsteanpassningar.\nN\u00e5gra av dina viktigaste arbetsuppgifter:\n\nhantera och administrera best\u00e4llningar och kundreklamationer\n\n\nsvara p\u00e5 inkommande kundf\u00f6rfr\u00e5gningar via mejl och telefonsamtal (s.k. leads) samt systematiskt bearbeta dessa \n\n\naktivt s\u00f6ka upp potentiella kunder och arbeta mot personliga s\u00e4ljm\u00e5l\n\n\nvid behov \u00f6vers\u00e4tta texter samt skapa och bearbeta produkttexter\n\n\nkontakta befintliga kunder f\u00f6r uppf\u00f6ljning av k\u00f6pupplevelsen\n\n\nH\u00e5lla CRM-systemet (HubSpot) uppdaterat och korrekt\n\n\nVEM \u00c4R DU?\nVi s\u00f6ker dig som har f\u00f6rm\u00e5gan att skapa f\u00f6rtroende och trygghet hos en kund som g\u00f6r en stor investering. Du beh\u00f6ver inte ha den l\u00e4ngsta meritlistan, men du beh\u00f6ver vara social, strukturerad och ha f\u00f6rs\u00e4ljning i dig. Det viktigaste \u00e4r inte att du kan produkterna fr\u00e5n dag ett, det l\u00e4r du dig. Det avg\u00f6rande \u00e4r att kunden m\u00f6ter en varm, lugn och f\u00f6rtroendeingivande person som vill hj\u00e4lpa.\nF\u00f6r rollen kr\u00e4vs:\n\nAtt du talar och skriver obehindrat p\u00e5 engelska + italienska och\/eller polska p\u00e5 en professionell niv\u00e5\n\n\nVi vill att du har en god niv\u00e5 p\u00e5 svenska men de andra spr\u00e5ken \u00e4r viktigare\n\n\nHar n\u00e5gon erfarenhet av innes\u00e4lj, r\u00e5dgivande kundservice eller B2C-f\u00f6rs\u00e4ljning\n\n\n\u00c4r van att arbeta i, och snabb p\u00e5 att navigera i, flera system parallellt\n\n\n\u00c4r strukturerad, noggrann och beh\u00e5ller lugnet n\u00e4r det \u00e4r mycket p\u00e5 g\u00e5ng\n\n\nErfarenhet av CRM-system (g\u00e4rna HubSpot), e-handel eller produkter med l\u00e4ngre k\u00f6pprocess \u00e4r meriterande. Intresse f\u00f6r hus, tr\u00e4dg\u00e5rd eller wellness \u00e4r ett plus.\nVAD ERBJUDER VI?\nHos Polhus f\u00e5r du en varierad och viktig roll i ett stabilt bolag med stark tillv\u00e4xt och ett engagerat team. Du arbetar i en internationell milj\u00f6 med kollegor fr\u00e5n olika bakgrunder, i moderna lokaler i centrala Malm\u00f6 med goda pendlingsm\u00f6jligheter.\n\nEn nyckelroll med eget marknadsansvar och tydliga karri\u00e4rm\u00f6jligheter\n\n\nGedigen produktutbildning och l\u00f6pande s\u00e4ljcoaching\n\n\nAttraktiv kvartalsbonus \u2013 kan uppg\u00e5 till ca en m\u00e5nadsl\u00f6n per kvartal\n\n\nFriskv\u00e5rdsbidrag 3 500 kr\/\u00e5r och pensionsavs\u00e4ttning 4,5 %\n\n\nHybridarbete \u2013 1 dag per vecka hemifr\u00e5n, valfri dag\n\n\nFrivilliga teamaktiviteter och en n\u00e4ra, social arbetsplats\n\n\nV\u00c4LKOMMEN MED DIN ANS\u00d6KAN!\nSkicka in din ans\u00f6kan redan idag genom att ladda upp ditt CV, alternativt med din LinkedIn-URL. Vi ers\u00e4tter det personliga brevet med urvalsfr\u00e5gor f\u00f6r att s\u00e4kerst\u00e4lla en r\u00e4ttvis och smidig ans\u00f6kningsprocess.\nUrval sker l\u00f6pande och tj\u00e4nsten kan tills\u00e4ttas innan sista ans\u00f6kningsdag.\nI den h\u00e4r rekryteringen samarbetar Polhus med ROI Rekrytering.\nVid fr\u00e5gor, kontakta rekryteringskonsult Lisa Alsterberg p\u00e5 lisa.alsterberg@roirekrytering.se.\nANST\u00c4LLNINGSVILLKOR\nAnst\u00e4llning hos: Polhus AB\u2003\u2003\nOmfattning: Heltid, tillsvidare\nStart: Enligt \u00f6verenskommelse\u2003\u2003\nPlacering: Malm\u00f6","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Dj\u00e4knegatan 31","full_address":null,"city":"Malm\u00f6","country":"SE","latitude":55.600979298574,"longitude":13.011580343004},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"Roi Rekrytering Sverige AB","postcode":"21150","positions":1,"profession":"Innes\u00e4ljare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Lisa Alsterberg","employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Polhus","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":6,"bot_views_count":2,"ai_vendor_counts":{"meta":2,"other":2,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0733941505","owner_email":"lisa.alsterberg@roirekrytering.se","images":[],"published_at":"2026-09-11T14:15:53+00:00","expires_at":"2026-09-30T23:59:59+00:00","created_at":"2026-09-12T03:27:36+00:00","updated_at":"2026-09-18T03:37:29+00:00"}}