{"data":{"id":210015,"slug":"it-driftleveransledare-telefoni-och-motestjanster","type":"job","title":"IT Operations Leader for Telephony and Meeting Services","description":"We make society work for people on the move, on rails, in the air, and at sea. That's why we need the best talent. Our mission is important and makes a difference in everyday life \u2013 for both individuals and businesses. With us, you take responsibility, treat everyone well, and respect diversity. As an employee, you contribute to a sustainable future.\n\nAbout the Job\n\nIn your role as IT operations leader within the Digital Workplace section, you will lead a team of approximately 5-6 people. They are responsible for ensuring that all just over 2,300 employees and consultants at the agency have functioning work tools in the form of telephony and meeting\/collaboration services. Within the group, you currently manage both contacts and administration of our external telephony provider and its services, as well as internal software and services. Over the coming year, your team will also contribute to preparing and conducting a procurement process for a new communications agreement for telephony to be implemented by December 2027 at the latest.\n\nThe team's technicians and administrators are located at our office in \u00d6rebro, where this position is also based.\n\nYou Matter to Us\n\nDo you enjoy working with others and want to develop in your professional role? With us, you can expect career development, a trusting management and employee relationship, and a sustainable work life. We are a secure employer who cares about your health with time for wellness activities during work hours, flexible working hours, generous vacation days, and paid time off.\n\nRead more about working at Transportstyrelsen\n\nYou Will\n\n\u2022 have responsibility for the daily operational leadership needed for your section's deliverables to be carried out continuously\n\u2022 ensure that required delivery precision is maintained according to established agreements with the business\n\u2022 participate in various collaboration forums within and outside the IT department to plan and drive operations correctly\n\u2022 ensure quality assurance of your operations and report any changes in resource needs\n\u2022 monitor financial performance and help create budget foundations\n\u2022 participate in procurement processes and requisitions for the services you oversee when needed\n\u2022 drive continuous short-term and long-term improvements regarding the section's services\n\nYou Must Have\n\n\u2022 academic education in IT or equivalent professional experience\n\u2022 current experience working with telephony and meeting services\n\u2022 current experience in operational leadership of both work groups and operations\n\u2022 experience planning and following up on operations, such as developing roadmaps and lifecycle plans\n\u2022 current experience in IT project management\n\u2022 experience working with incident and request processes within ITIL\n\nIt is Meritorious If You Also Have\n\n\u2022 current experience of employment in the public sector\n\u2022 IT security work experience\n\nWe Want You To\n\n\u2022 have good collaboration skills\n\u2022 be driven and want to achieve results according to set goals\n\u2022 be solution-oriented and provide improvement suggestions\n\u2022 appreciate developing and learning new things\n\u2022 have a high security awareness\n\nGreat weight is placed on personal suitability.\n\nMore Information\n\nThe position is permanent with placement in \u00d6rebro. Appointment according to agreement. We normally apply a probationary period. Remote work is possible based on operational needs. Employment with us may involve placement in a security classification. A security clearance with background check in accordance with the Security Protection Act (2018:585) may therefore be conducted. For some of our positions in security classification, Swedish citizenship is required.\n\nFor questions, you are welcome to contact section manager Per Selin, 010-495 64 55, per.selin@transportstyrelsen.se. Contact ST, Axel Frick, and Saco-S, Benedicte Johansson, via our switchboard at 0771-503 503.\n\nWe do not want advertisers and staffing agencies to contact us.\n\nApply\n\nApply via our website and submit a complete CV and a cover letter marked with reference number TSG 2026-8312. We need your application by October 2, 2026. If you have protected personal information, you should submit your application by mail; contact the recruiting manager for information on how to proceed. In your application materials, you need to describe how you meet the requested qualifications and merits related to this recruitment. If you advance in the employment process, education\/examination certificates and service certificates proving the knowledge and experience relevant to the position must always be presented.\n\nWelcome to become our new colleague!\n\nAbout Transportstyrelsen\n\nTransportstyrelsen works to achieve good accessibility, high quality, safe and environmentally adapted transportation within railways, aviation, maritime, and road transport. We develop regulations, issue permits, and monitor how they are complied with. With the help of our registers, we work with fees, permits, and ownership changes, among other things.\n\nLearn more about Transportstyrelsen","language":"sv","is_translated":true,"title_original":"It driftleveransledare telefoni- och m\u00f6testj\u00e4nster","description_original":"Vi f\u00e5r samh\u00e4llet att fungera f\u00f6r m\u00e4nniskor p\u00e5 v\u00e4g, p\u00e5 sp\u00e5r, i luften och p\u00e5 sj\u00f6n. D\u00e4rf\u00f6r beh\u00f6ver vi den b\u00e4sta kompetensen. V\u00e5rt uppdrag \u00e4r viktigt och har betydelse i vardagen \u2013 b\u00e5de f\u00f6r privatpersoner och f\u00f6retag. Hos oss tar vi ansvar, behandlar alla p\u00e5 ett bra s\u00e4tt och har respekt f\u00f6r olikheter. Som medarbetare bidrar du till en h\u00e5llbar framtid.\nOm jobbet\nI rollen som it-driftleveransledare inom sektion Digital Arbetsplats kommer du att leda en grupp p\u00e5 ca 5-6 personer. Dessa har ansvaret f\u00f6r att alla drygt 2300 anst\u00e4llda och konsulter i myndigheten har fungerande arbetsredskap i form av telefoni och m\u00f6tes\/samarbetstj\u00e4nster. Inom gruppen hanteras idag s\u00e5v\u00e4l kontakter och f\u00f6rvaltning av v\u00e5r externa telefonileverant\u00f6r och dess tj\u00e4nster som interna programvaror och tj\u00e4nster. Det kommande \u00e5ret \u00e4r v\u00e5r gruppering \u00e4ven med och skapar underlag och genomf\u00f6r upphandling av ett nytt kommunikationsavtal f\u00f6r telefoni som ska vara inf\u00f6rt senast dec 2027.\nGruppens tekniker och f\u00f6rvaltare finns vid kontoret i \u00d6rebro, d\u00e4r ocks\u00e5 denna tj\u00e4nst \u00e4r placerad.\u00a0\u00a0\nHos oss \u00e4r du viktig\nGillar du att jobba tillsammans med andra och vill du utvecklas i din yrkesroll? Hos oss kan du f\u00f6rv\u00e4nta dig karri\u00e4rsutveckling, ett f\u00f6rtroendefullt chefs- och medarbetarskap och ett h\u00e5llbart arbetsliv. Vi \u00e4r en trygg arbetsgivare som m\u00e5nar om din h\u00e4lsa med tid f\u00f6r friskv\u00e5rd p\u00e5 arbetstid, flexibla arbetstider, v\u00e4l tilltaget antal semesterdagar och lediga kl\u00e4mdagar.\nL\u00e4s mer om hur det \u00e4r att jobba p\u00e5 Transportstyrelsen\nDu kommer att\nha ansvar f\u00f6r den dagliga operativa ledningen som beh\u00f6vs f\u00f6r att din del av sektionens leveranser kan genomf\u00f6ras l\u00f6pande\nansvara f\u00f6r att det finns erforderlig leveransprecision enligt de \u00f6verenskommelser som finns fastst\u00e4llda med verksamheten\ndelta i olika samarbetsforum inom och utom It-avdelningen f\u00f6r att kunna planera och driva verksamheten r\u00e4tt\nansvara f\u00f6r att kvalitetss\u00e4kra din verksamhet och rapportera ev. f\u00f6r\u00e4ndringar i resursbehov\nansvara f\u00f6r att f\u00f6lja upp ekonomiskt utfall och vara med att skapa underlag f\u00f6r budget\nvid behov delta i avrop och upphandlingar kring de tj\u00e4nster du ansvarar f\u00f6r\ndriva kontinuerliga kortsiktiga och l\u00e5ngsiktiga f\u00f6rb\u00e4ttringar avseende sektionens tj\u00e4nster.\n\nDu m\u00e5ste ha\nakademisk utbildning inom it-omr\u00e5det eller erfarenhet som kan pr\u00f6vas likv\u00e4rdig\naktuell erfarenhet av arbete inom telefoni- och m\u00f6testj\u00e4nster\naktuell erfarenhet av operativ ledning inom omr\u00e5det kring b\u00e5de arbetsgrupp och verksamhet\nerfarenhet av att planera och f\u00f6lja upp verksamhet, t ex ta fram f\u00e4rdplaner och livscykelplaner\naktuell erfarenhet av projektledning inom it\natt arbetat med incident och request processerna inom ITIL.\n\nDet \u00e4r meriterande om du ocks\u00e5 har erfarenhet av\naktuell erfarenhet av anst\u00e4llning inom offentlig sektor\nit-s\u00e4kerhetsarbete.\n\nVi vill att du\nhar god samarbetsf\u00f6rm\u00e5ga\n\u00e4r drivande och vill uppn\u00e5 resultat enligt uppst\u00e4llda m\u00e5l\n\u00e4r l\u00f6sningsorienterad och kommer med f\u00f6rb\u00e4ttringsf\u00f6rslag\nuppskattar att utvecklas och l\u00e4ra dig nya saker\nhar ett h\u00f6gt s\u00e4kerhetsmedvetande.\n\nStor vikt l\u00e4ggs vid personlig l\u00e4mplighet.\nMer information\nAnst\u00e4llningen \u00e4r tillsvidare med placering i \u00d6rebro. Tills\u00e4ttning enligt \u00f6verenskommelse. Vi till\u00e4mpar normalt provanst\u00e4llning. M\u00f6jlighet till visst distansarbete finns utifr\u00e5n verksamhetens behov. En anst\u00e4llning hos oss kan inneb\u00e4ra placering i s\u00e4kerhetsklass. En s\u00e4kerhetspr\u00f6vning med registerkontroll enligt s\u00e4kerhetsskyddslagen (2018:585) kan d\u00e4rf\u00f6r komma att genomf\u00f6ras. F\u00f6r en del av v\u00e5ra arbetsuppgifter i s\u00e4kerhetsklass kr\u00e4vs svenskt medborgarskap.\u00a0\nVid fr\u00e5gor \u00e4r du v\u00e4lkommen att kontakta sektionschef Per Selin, 010-495 64 55, per.selin@transportstyrelsen.se\u00a0 ST, Axel Frick, och Saco-S, Benedicte Johansson, n\u00e5s via v\u00e5r v\u00e4xel p\u00e5 0771-503 503.\nVi vill inte att annons\u00f6rer och bemanningsf\u00f6retag kontaktar oss.\nAns\u00f6k\nAns\u00f6k via v\u00e5r webbplats och bifoga ett komplett CV samt ett personligt brev m\u00e4rkt med referensnummer TSG 2026-8312. Vi beh\u00f6ver din ans\u00f6kan senast den 2 oktober 2026. Har du skyddade personuppgifter, ska du skicka in din ans\u00f6kan per post, kontakta rekryterande chef f\u00f6r information om hur du g\u00e5r tillv\u00e4ga. I dina ans\u00f6kningshandlingar beh\u00f6ver du beskriva p\u00e5 vilket s\u00e4tt du uppfyller efterfr\u00e5gade kvalifikationer och meriter kopplat till aktuell rekrytering. Om du g\u00e5r vidare i anst\u00e4llningsprocessen ska alltid utbildnings-\/examensbevis samt tj\u00e4nstg\u00f6ringsintyg som styrker de kunskaper och erfarenheter som \u00e4r relevanta f\u00f6r tj\u00e4nsten uppvisas.\u00a0\nV\u00e4lkommen att bli v\u00e5r nya kollega!\nKort om Transportstyrelsen\nTransportstyrelsen arbetar f\u00f6r att uppn\u00e5 god tillg\u00e4nglighet, h\u00f6g kvalitet, s\u00e4kra och milj\u00f6anpassade transporter inom j\u00e4rnv\u00e4g, luftfart, sj\u00f6fart och v\u00e4g. Vi tar fram regler, ger tillst\u00e5nd och f\u00f6ljer upp hur de efterlevs. Med hj\u00e4lp av v\u00e5ra register arbetar vi bland annat med avgifter, tillst\u00e5nd och \u00e4garbyten.\nL\u00e4s mer om Transportstyrelsen","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Transportstyrelsen","full_address":null,"city":"\u00d6rebro","country":"SE","latitude":59.2457525,"longitude":15.1076901},"metadata":{"region":"\u00d6rebro l\u00e4n","duration":"Tills vidare","employer":"Transportstyrelsen","postcode":"70188","positions":1,"profession":"Driftledare, IT","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.transportstyrelsen.se\/sv\/om-oss\/jobba-hos-oss\/lediga-jobb\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"It -Transportstyrelsen","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":5,"bot_views_count":0,"ai_vendor_counts":{"openai":2,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"010-495 64 55","owner_email":"per.selin@transportstyrelsen.se","images":[],"published_at":"2026-09-14T10:54:30+00:00","expires_at":"2026-10-02T23:59:59+00:00","created_at":"2026-09-15T03:21:10+00:00","updated_at":"2026-09-15T04:01:27+00:00"}}