{"data":{"id":196294,"slug":"it-handledare-som-gillar-it-support-till-kunskapsforbundet","type":"job","title":"IT Manager with IT Support Focus at Kunskapsf\u00f6rbundet","description":"Kunskapsf\u00f6rbundet V\u00e4st\nKunskapsf\u00f6rbundet plays a central role in students' future aspirations - we guide them to reach their goals and become prepared for tomorrow as fellow humans, colleagues, and citizens. Together we create opportunities and space to develop in our professional roles with the aim of always delivering high quality. We value commitment, responsibility, and creativity, and we believe you do too. Come and be part of us!\nTo thrive and succeed in the role of IT Manager with support functions, you are a service-oriented person who enjoys helping others and creating positive user experiences. You work independently, take responsibility for your tasks, and have the ability to prioritize when multiple issues are ongoing simultaneously. Since the organization's needs may change, we see that you are flexible and solution-oriented, with an unpretentious approach to new challenges. You have pedagogical skills and can explain technical questions in a simple and clear way to users with varying IT knowledge. At the same time, you are a team player who contributes to good collaboration and a positive work environment within the team.\nIn this role, you will provide user support to employees and students within our operations in Trollh\u00e4ttan and V\u00e4nersborg. You handle and follow up on IT-related support cases and work with installation, configuration, and administration of computers, software, and mobile devices. Tasks also include managing user accounts and participating in the rollout of new equipment and new IT services. An important part of the work is troubleshooting and solving problems related to computers, printers, and AV technology. You document procedures and solutions and actively contribute to developing the IT department's working methods and service to the organization.\n\nQualifications\nTo succeed in the role, we see that you have:\nRelevant high school diploma or post-secondary education in IT\/technology or another area that the employer deems relevant.\nExperience working in IT support, system administration, or similar IT-related work.\nGood knowledge of Swedish, both spoken and written.\nGood service orientation and experience providing support to users with varying technical competence.\nDriver's license (B category).\n\nIt is meritorious if you also have:\nExperience from educational activities and\/or the public sector.\nExperience with Google Chromebooks, Microsoft 365, Google Workspace, case management systems, and Open-E services.\nKnowledge of networks, printers, conference equipment, and AV technology.\n\nOther Information:\nInterviews may take place during the application period.\nThe position is a six-month contract with the possibility of extension depending on the organization's needs.\nI am on vacation September 21-25 but will respond to any questions you send via email.\n\nTeam interviews are scheduled to begin Monday 9\/28 from 16.00.\n\n\nKunskapsf\u00f6rbundet applies individual and differentiated salary setting. Salary is determined based on education, experience, responsibility, and competence. For the IT Manager position, the current salary range is 34,600 kr - 41,000 kr.\n\n\nIf offered the position, you will need to provide an extract from the suspicion and conviction register. You order this extract yourself through the police, https:\/\/polisen.se\/tjanster-tillstand\/belastningsregistret\/skola-eller-forskola\/\nWhen you apply for a job with us, your application is saved. This is because we are a public organization. Your application becomes a public record once we have received it. This means that application documents and information about who has applied for a position can be requested.\nIf you have a protected identity, you should not submit your application digitally but instead contact the person listed as the contact person in the announcement.\nWork permit must be shown if you are from a country outside the EU\/EEA or Switzerland.\nWe are covered by collective agreements (Collective Agreement - General Provisions) and apply the terms and conditions that follow from the agreement.\nKunskapsf\u00f6rbundet applies individual and differentiated salary setting. Salary is based on objective criteria such as education, experience, responsibility, and competence. As an employer, we actively work with salary transparency and equal pay free from unfounded salary differences.\n\nWe process personal data in accordance with the new Data Protection Regulation.\nProcessing of Personal Data - Kunskapsf\u00f6rbundet V\u00e4st\nWe decline all offers of advertising and recruitment assistance in connection with this announcement.","language":"sv","is_translated":true,"title_original":"IT-handledare som gillar IT-support till Kunskapsf\u00f6rbundet","description_original":"Kunskapsf\u00f6rbundet V\u00e4st\nKunskapsf\u00f6rbundet har en central roll f\u00f6r elevernas framtidslust - vi guidar dem till att n\u00e5 sina m\u00e5l och bli redo f\u00f6r morgondagen, som medm\u00e4nniskor, medarbetare och medborgare. Tillsammans skapar vi m\u00f6jligheter och utrymme att utvecklas i v\u00e5ra professionella roller med str\u00e4van om att alltid leverera h\u00f6g kvalit\u00e9. Vi v\u00e4rdes\u00e4tter engagemang, ansvar och kreativitet, och vi tror att du g\u00f6r detsamma. Kom och bli en del av oss!\u00a0\nF\u00f6r att trivas och lyckas i rollen som IT-handledare med supportfunktion \u00e4r du en serviceinriktad person som tycker om att hj\u00e4lpa andra och skapa goda anv\u00e4ndarupplevelser. Du arbetar sj\u00e4lvst\u00e4ndigt, tar ansvar f\u00f6r dina arbetsuppgifter och har f\u00f6rm\u00e5ga att prioritera n\u00e4r flera \u00e4renden p\u00e5g\u00e5r samtidigt. Eftersom verksamhetens behov kan f\u00f6r\u00e4ndras ser vi att du \u00e4r flexibel och l\u00f6sningsorienterad, med ett prestigel\u00f6st f\u00f6rh\u00e5llningss\u00e4tt till nya utmaningar. Du har en pedagogisk f\u00f6rm\u00e5ga och kan f\u00f6rklara tekniska fr\u00e5gor p\u00e5 ett enkelt och tydligt s\u00e4tt f\u00f6r anv\u00e4ndare med varierande IT-kunskaper. Samtidigt \u00e4r du en lagspelare som bidrar till ett gott samarbete och en positiv arbetsmilj\u00f6 inom teamet.\nI rollen kommer du att ge anv\u00e4ndarst\u00f6d till medarbetare och elever inom v\u00e5ra verksamheter i Trollh\u00e4ttan och V\u00e4nersborg. Du hanterar och f\u00f6ljer upp IT-relaterade support\u00e4renden samt arbetar med installation, konfiguration och administration av datorer, programvara och mobila enheter. Arbetsuppgifterna omfattar \u00e4ven hantering av anv\u00e4ndarkonton, samt medverkan vid utrullning av ny utrustning och nya IT-tj\u00e4nster. En viktig del av arbetet \u00e4r att fels\u00f6ka och l\u00f6sa problem som r\u00f6r datorer, skrivare och AV-teknik. Du dokumenterar rutiner och l\u00f6sningar samt bidrar aktivt till att utveckla IT-avdelningens arbetss\u00e4tt och service till verksamheten.\n\nKvalifikationer\nF\u00f6r att lyckas i rollen ser vi att du har:\nRelevant gymnasieexamen eller eftergymnasial utbildning inom IT\/teknik eller annat omr\u00e5de som arbetsgivaren bed\u00f6mer som relevant.\nErfarenhet av arbete inom IT-support, systemadministration eller liknande IT-relaterad verksamhet.\nGoda kunskaper i svenska, b\u00e5de i tal och skrift.\nGod servicek\u00e4nsla och vana att ge st\u00f6d till anv\u00e4ndare med varierande teknisk kompetens.\nB-k\u00f6rkort.\n\nDet \u00e4r meriterande om du \u00e4ven har:\nErfarenhet fr\u00e5n utbildningsverksamhet och\/eller offentlig sektor.\nErfarenhet av Google Chromebooks, Microsoft 365, Google Workspace, \u00e4rendehanteringssystem och Open-E:s tj\u00e4nster.\nKunskap om n\u00e4tverk, skrivare, konferensutrustning och AV-teknik.\n\n\u00d6vrigt:\nIntervjuer kan ske under ans\u00f6kningsperioden.\nAnst\u00e4llningen \u00e4r ett vikariat p\u00e5 sex m\u00e5nader med m\u00f6jlighet till f\u00f6rl\u00e4ngning beroende p\u00e5 verksamhetens behov.\nJag har semester 21-25 september men svarar p\u00e5 dina eventuella fr\u00e5gor om du skickar ett mejl till mig.\n\r\nTeamsintervjuer planeras till att b\u00f6rja med m\u00e5ndag 28\/9 fr\u00e5n klockan 16.00.\n\n\u00a0\n\r\nKunskapsf\u00f6rbundet till\u00e4mpar individuell och differentierad l\u00f6ns\u00e4ttning. L\u00f6nen fastst\u00e4lls utifr\u00e5n utbildning, erfarenhet, ansvar och kompetens. F\u00f6r tj\u00e4nsten som IT-handl\u00e4ggare \u00e4r l\u00f6nespannet idag 34 600 kr - 41 000 kr.\n\n\u00a0\nVid erbjudande om tj\u00e4nst kommer du beh\u00f6va uppvisa ett utdrag fr\u00e5n misstanke- och belastningsregistret. Detta utdrag best\u00e4ller du sj\u00e4lv via polisen, https:\/\/polisen.se\/tjanster-tillstand\/belastningsregistret\/skola-eller-forskola\/\nN\u00e4r du s\u00f6ker ett jobb hos oss sparas din ans\u00f6kan. Det beror p\u00e5 att vi \u00e4r en offentlig verksamhet. Din ans\u00f6kan blir en allm\u00e4n handling n\u00e4r vi har mottagit den. Det inneb\u00e4r att ans\u00f6kningshandlingar och information om vem som s\u00f6kt en tj\u00e4nst kan beg\u00e4ras ut.\nOm du har skyddad identitet ska du inte g\u00f6ra din ans\u00f6kan digitalt utan kontakta den som st\u00e5r som kontaktperson i annonsen.\u00a0\nArbetstillst\u00e5nd ska uppvisas om du \u00e4r ifr\u00e5n ett land utanf\u00f6r EU\/EES eller Schweiz.\nVi omfattas av kollektivavtal (Kollektivavtal - Allm\u00e4nna best\u00e4mmelser) och till\u00e4mpar de villkor och best\u00e4mmelser som f\u00f6ljer av avtalet.\nKunskapsf\u00f6rbundet till\u00e4mpar individuell och differentierad l\u00f6nes\u00e4ttning. L\u00f6nen baseras p\u00e5 sakliga kriterier s\u00e5som utbildning, erfarenhet, ansvar och kompetens. Som arbetsgivare arbetar vi aktivt med l\u00f6netransparens och j\u00e4mst\u00e4lld l\u00f6nes\u00e4ttning fri fr\u00e5n osakliga l\u00f6neskillnader.\n\u00a0\nVi behandlar personuppgifter enligt den nya Dataskyddsf\u00f6rordningen,\nBehandling av personuppgifter - Kunskapsf\u00f6rbundet V\u00e4st\nVi undanber oss alla erbjudanden om annonserings- och rekryteringshj\u00e4lp i samband med denna annons.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"V\u00e4nerparken 5","full_address":null,"city":"V\u00e4nersborg","country":"SE","latitude":58.3765294,"longitude":12.3400118},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Kunskapsf\u00f6rbundet V\u00e4st","postcode":"46285","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"http:\/\/www.kunskapsforbundet.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Malin Kumlin","driving_license":true,"employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Enheten f\u00f6r IT & digitalisering","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":3,"ai_views_count":12,"bot_views_count":3,"ai_vendor_counts":{"meta":3,"other":4,"openai":2,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0520-524126","owner_email":"malin.kumlin@kunskapsforbundet.se","images":[],"published_at":"2026-09-04T19:26:32+00:00","expires_at":"2026-09-27T23:59:59+00:00","created_at":"2026-09-05T03:36:42+00:00","updated_at":"2026-09-16T03:10:03+00:00"}}