{"data":{"id":186234,"slug":"it-operations-specialist-4","type":"job","title":"IT Operations Specialist","description":"Would you like to work in a customer-focused technical role where you can combine problem-solving, system understanding, and operational expertise? Ida Infront is now seeking an IT Operations Specialist who wants to help ensure stable, secure, and efficient delivery of our iipax solutions to customers, particularly in the public sector.\n\nWith us, you'll be part of a successful IT product company with strong teamwork, short decision-making paths, and great opportunities for development. Our iipax product family contributes to the digitalization of mission-critical operations and is used for secure information exchange, case management, and sustainable e-archiving.\n\nAbout the Role\nAs an IT Operations Specialist, you play an important role in installing, configuring, upgrading, and administering iipax cases for our customers. You work with both customers using SaaS solutions and those with on-premises installations.\n\nThe role involves ensuring that the technical environments where iipax runs are reliable, secure, and efficient. You work closely with customers, internal teams, and other technical specialists to solve problems, improve processes, and create long-term stable deliveries.\n\nYou'll have varied work that includes managing planned technical activities, troubleshooting when needed, and providing advice on customers' IT operations. We believe you'll thrive in this role if you like taking responsibility, work in a structured manner, and collaborate easily with both technical and business-oriented colleagues.\n\nYour Main Responsibilities\nIn this role, you will, among other things:\n\n- Install, upgrade, configure, and optimize iipax cases for our customers\n- Troubleshoot iipax and the surrounding IT environment\n- Provide technical support and guidance to customers, users, and internal teams\n- Contribute technical advice regarding customers' IT operations\n- Document system configurations, changes, and completed actions\n- Collaborate closely with development teams, platform services, and other key roles\n- Contribute to continuous improvements in processes, deliveries, and technical environments\n\nWho Are You?\nWe're looking for someone with higher education in a relevant field and some years of work experience. You have a strong technical interest and thrive in a role combining hands-on technical work with customer contact and collaboration. You're solution-oriented, communicative, and able to independently drive and coordinate your tasks.\n\nWe believe you have experience with or interest in several of the following areas:\n\n- Experience with Linux-based environments, on-premises and\/or SaaS\n- IT operations, installation, configuration, and technical management\n- Servers, networks, and databases\n- Application operations and troubleshooting\n- Monitoring, backup, and recovery\n- Security and information security\n- Certificates and PKI\n- Authentication and authorization solutions\n- Documentation and structured working methods\n\nIt's advantageous if you have experience with iipax or other case management systems or mission-critical solutions within the public sector.\n\nYou have Swedish citizenship, which is required to work on our security-classified projects.\n\nTo succeed in this role, you are:\n\n- Structured and responsible\n- Service-oriented and customer-focused\n- Solution-focused and analytical\n- Confident in communicating with both customers and colleagues\n- Used to collaboration, but also comfortable taking individual responsibility\n- Interested in continuous improvement and quality in deliveries\n- Aware of the importance of security in technical environments\n\nWhat We Offer\nAt Ida Infront, you'll work with products and solutions that create real societal impact. We develop and deliver iipax \u2013 a product family that supports digital government processes, secure information management, and efficient case handling.\n\nYou'll be part of a values-driven company with engaged colleagues, a stable customer base, and strong product expertise. We invest in our employees, knowledge sharing, and professional development. With us, you'll have the opportunity to make an impact, grow, and contribute to the future of a digital society.\n\nYou'll be part of a team where collaboration, responsibility, and curiosity matter. This role can be based at one of our offices in Link\u00f6ping or Stockholm, with the possibility of remote work according to our remote work policy.\n\nAbout Ida Infront\nWe work on digitalization of society. If you want to be an important part of the operations and work on developing major mission-critical systems, this could be an opportunity for you! Our iipax product family enables, among other things, a passport-free Europe, e-filing, and efficient DNA analysis.\n\nThere are many advantages to working with us. You'll be part of a successful IT product company with a flat organization and a stable customer base. We're genuinely proud of the societal value our systems contribute to. We're also a values-driven company with strong team spirit, a family-like atmosphere, and we're committed to providing our employees with excellent opportunities for professional development.\n\nApplication\nIda Infront believes that diversity enriches our operations and welcomes applicants with different backgrounds, genders, experiences, and personal qualities.\n\nSelection is ongoing, so don't delay submitting your application.\n\nFor questions about the job or us, please contact Marie Pilsmo, marie.pilsmo@idainfront.se","language":"sv","is_translated":true,"title_original":"IT Operations Specialist","description_original":"Vill du arbeta i en kundn\u00e4ra teknisk roll d\u00e4r du f\u00e5r kombinera probleml\u00f6sning, systemf\u00f6rst\u00e5else och driftkompetens? Nu s\u00f6ker Ida Infront en IT Operations Specialist som vill vara med och s\u00e4kerst\u00e4lla stabila, s\u00e4kra och effektiva leveranser av v\u00e5ra iipax-l\u00f6sningar till kunder inom framf\u00f6r allt offentlig sektor.\nHos oss blir du en del av ett framg\u00e5ngsrikt IT-produktf\u00f6retag med stark laganda, korta beslutsv\u00e4gar och stora m\u00f6jligheter att utvecklas. V\u00e5r produktfamilj iipax bidrar till digitalisering av samh\u00e4llsviktiga verksamheter och anv\u00e4nds bland annat f\u00f6r s\u00e4kert informationsutbyte, \u00e4rendehantering och h\u00e5llbar e-arkivering.\nOm rollen\nSom IT Operations Specialist har du en viktig roll i att installera, konfigurera v\u00e5r produkt, uppgradera och administrera iipax case f\u00f6r v\u00e5ra kunder. Du arbetar b\u00e5de med kunder som har SaaS-l\u00f6sningar och kunder med installationer i egen milj\u00f6.\nRollen inneb\u00e4r att du bidrar till att de tekniska milj\u00f6erna d\u00e4r iipax k\u00f6rs \u00e4r tillf\u00f6rlitliga, s\u00e4kra och effektiva. Du arbetar n\u00e4ra kunder, interna team och andra tekniska specialister f\u00f6r att l\u00f6sa problem, f\u00f6rb\u00e4ttra arbetss\u00e4tt och skapa l\u00e5ngsiktigt stabila leveranser.\nDu f\u00e5r ett varierat arbete d\u00e4r du b\u00e5de hanterar planerade tekniska aktiviteter, fels\u00f6ker vid behov och bidrar med r\u00e5dgivning kring kundernas IT-drift. F\u00f6r att trivas i rollen tror vi att du gillar att ta ansvar, arbetar strukturerat och har l\u00e4tt f\u00f6r att samarbeta med b\u00e5de tekniska och verksamhetsn\u00e4ra roller.\nDina huvudsakliga arbetsuppgifter\nI rollen kommer du bland annat att:\n\ninstallera, uppgradera, konfigurera och optimera iipax case f\u00f6r v\u00e5ra kunder\n\n\nfels\u00f6ka iipax och den omgivande IT-milj\u00f6n\n\n\nge teknisk support och v\u00e4gledning till kunder, anv\u00e4ndare och interna team\n\n\nbidra med teknisk r\u00e5dgivning kring kunders IT-drift\n\n\ndokumentera systemkonfigurationer, f\u00f6r\u00e4ndringar och genomf\u00f6rda \u00e5tg\u00e4rder\n\n\nsamarbeta n\u00e4ra utvecklingsteam, plattformstj\u00e4nster och andra nyckelroller\n\n\nbidra till kontinuerliga f\u00f6rb\u00e4ttringar av arbetss\u00e4tt, leveranser och tekniska milj\u00f6er.\n\nVem \u00e4r du?\nVi s\u00f6ker dig som har en h\u00f6gskoleutbildning inom relevant omr\u00e5de och n\u00e5got \u00e5rs arbetserfarenhet. Du har ett starkt tekniskt intresse, och trivs i en roll d\u00e4r du kombinerar praktiskt tekniskt arbete med kundkontakt och samarbete. Du \u00e4r l\u00f6sningsorienterad, kommunikativ och har f\u00f6rm\u00e5ga att sj\u00e4lvst\u00e4ndigt driva och koordinera dina arbetsuppgifter.\nVi tror att du har erfarenhet av eller intresse f\u00f6r flera av f\u00f6ljande omr\u00e5den:\n\nErfarenhet av Linux-baserade milj\u00f6er, on-prem och\/eller SaaS\n\n\nIT-drift, installation, konfiguration och teknisk f\u00f6rvaltning\n\n\nservrar, n\u00e4tverk och databaser\n\n\napplikationsdrift och fels\u00f6kning\n\n\n\u00f6vervakning, backup och \u00e5terst\u00e4llning\n\n\ns\u00e4kerhet och informationss\u00e4kerhet\n\n\ncertifikat och PKI\n\n\nautentisering och beh\u00f6righetsl\u00f6sningar\n\n\ndokumentation och strukturerade arbetss\u00e4tt.\n\n\nDet \u00e4r meriterande om du har erfarenhet av iipax eller andra system f\u00f6r \u00e4rendehantering eller verksamhetskritiska l\u00f6sningar inom offentlig sektor.\nDu har svenskt medborgarskap, vilket kr\u00e4vs f\u00f6r att arbeta i v\u00e5ra s\u00e4kerhetsklassade projekt.\nF\u00f6r att lyckas i rollen \u00e4r du:\n\nstrukturerad och ansvarstagande\n\n\nserviceinriktad och kundorienterad\n\n\nl\u00f6sningsfokuserad och analytisk\n\n\ntrygg i att kommunicera med b\u00e5de kunder och kollegor\n\n\nvan att samarbeta, men ocks\u00e5 bekv\u00e4m med att ta eget ansvar\n\n\nintresserad av kontinuerlig f\u00f6rb\u00e4ttring och kvalitet i leverans\n\n\nmedveten om vikten av s\u00e4kerhet i tekniska milj\u00f6er.\n\nVad vi erbjuder\nHos Ida Infront f\u00e5r du arbeta med produkter och l\u00f6sningar som g\u00f6r konkret samh\u00e4llsnytta. Vi utvecklar och levererar iipax \u2013 en produktfamilj som st\u00f6djer digitala myndighetsprocesser, s\u00e4ker informationshantering och effektiv \u00e4rendehantering.\nDu blir en del av ett v\u00e4rderingsstyrt f\u00f6retag med engagerade kollegor, stabil kundbas och stark produktkompetens. Vi satsar p\u00e5 v\u00e5ra medarbetare, kunskapsdelning och kompetensutveckling. Hos oss f\u00e5r du m\u00f6jlighet att p\u00e5verka, utvecklas och bidra till framtidens digitala samh\u00e4lle.\nDu kommer att tillh\u00f6ra ett team d\u00e4r samarbete, ansvar och nyfikenhet \u00e4r viktigt. Rollen kan utg\u00e5 fr\u00e5n n\u00e5got av v\u00e5ra kontor i Link\u00f6ping eller Stockholm, med m\u00f6jlighet till distansarbete enligt v\u00e5r distansarbetspolicy.\nOm Ida Infront\nVi arbetar med digitalisering av samh\u00e4llet s\u00e5 vill du vara en viktig kugge i verksamheten och arbeta med att utveckla stora samh\u00e4llsviktiga system, s\u00e5 kan det h\u00e4r vara en m\u00f6jlighet f\u00f6r dig! V\u00e5r produktfamilj iipax m\u00f6jligg\u00f6r bland annat ett passfritt Europa, e-deklarationer och effektiva dna-analyser.\nDet finns m\u00e5nga f\u00f6rdelar med att arbeta hos oss. H\u00e4r blir du en del av ett framg\u00e5ngsrikt IT-produktf\u00f6retag med platt organisation och stabil kundbas. Vi \u00e4r verkligen stolta \u00f6ver den samh\u00e4llsnytta v\u00e5ra system bidrar till. Vi \u00e4r ocks\u00e5 ett v\u00e4rderingsstyrt f\u00f6retag med stark laganda, en familj\u00e4r atmosf\u00e4r och vi satsar p\u00e5 att ge v\u00e5ra medarbetare goda m\u00f6jligheter till kompetensutveckling.\u202f\u202f \nAns\u00f6kan\u202f\nIda Infront anser att m\u00e5ngfald berikar verksamheten och v\u00e4lkomnar s\u00f6kande med olika bakgrund, k\u00f6n, erfarenhet samt personliga egenskaper.\u202f\n\nUrvalet sker l\u00f6pande s\u00e5 v\u00e4nta inte med din ans\u00f6kan.\u202f\nVid fr\u00e5gor om jobbet eller oss, kontakta Marie Pilsmo, marie.pilsmo@idainfront.se","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"St Larsgatan 18","full_address":null,"city":"Linkoping","country":"SE","latitude":58.410958644455,"longitude":15.624061345948},"metadata":{"region":"\u00d6sterg\u00f6tlands l\u00e4n","duration":"Tills vidare","employer":"Ida Infront AB","postcode":"58224","positions":1,"profession":"Infrastrukturspecialist, It","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/careers.idainfront.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Yrken med teknisk inriktning","employer_workplace":"Ida Infront","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":4,"ai_views_count":9,"bot_views_count":0,"ai_vendor_counts":{"meta":6,"other":2,"openai":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"marie.pilsmo@idainfront.se","images":[],"published_at":"2026-09-03T15:47:23+00:00","expires_at":"2027-03-02T23:59:59+00:00","created_at":"2026-09-04T03:21:42+00:00","updated_at":"2026-09-17T03:14:27+00:00"}}