{"data":{"id":169791,"slug":"it-support-1st-line-deltidsuppdrag-i-goteborg","type":"job","title":"IT Support, 1st Line \u2013 Part-Time Position in G\u00f6teborg","description":"IT Support, 1st Line \u2013 Part-Time Position in G\u00f6teborg\nAkkodis | G\u00f6teborg\nAre you starting your IT career or do you have a few years of experience and are looking for a flexible side job? Do you want to work with modern technology in an engaged team where colleagues support each other in learning and development?\nAkkodis in G\u00f6teborg is now looking for a junior support technician for a scheduled part-time assignment with one of our largest customers in technical customer support.\nThe assignment is primarily scheduled for the beginning of the week (Monday\u2013Wednesday) with work shifts that are full or half days. Alternatively, there is an opportunity to work morning shifts Monday\u2013Friday, depending on your preferences and availability.\n \nWe strive to adapt the schedule based on your preferences and availability, which makes the position easy to combine with, for example, studies or other commitments.\nThere is currently no need for evenings or weekends. \nAbout the Role\nAs a support technician, you will be an important part of delivering our customer's services to end users. You will help users solve IT-related problems and ensure they can perform their work without technical obstacles.\nYour tasks will include:\nReceiving tickets via phone, email, and chat.\nAssisting with user and password management, Microsoft Office questions, Windows, VPN issues, Active Directory, and more.\nProviding clear, friendly, and educational support to create a positive customer experience.\n\nThe role is located in Torslanda, G\u00f6teborg, in an open office environment where you work close to the team. We are looking for someone who can contribute extra during weekdays with high workload. The part-time position includes approximately 10\u201324 hours per week, depending on your availability, and can be combined with studies, your own business, or another part-time job. During summer and vacation periods, there is an opportunity for full-time work. \nWe are Looking for You Who\nHave a strong interest in IT, problem solving, and helping others.\nWant to work in an environment where collaboration and knowledge sharing are in focus.\nCommunicate clearly and fluently in Swedish.\nBuild relationships and create trust.\nRemain calm and find solutions even in stressful situations.\n\nDesirable Experience:\nEducation in IT (upper secondary, KY, or YH).\nKnowledge of Active Directory and ServiceNow.\nPrevious experience in similar support or service roles.\nWe Offer\nAn opportunity to gain valuable experience in IT and kick-start your career.\nFlexible part-time positions at 25\u201375%.\nSalary according to collective agreement.\nStart by agreement, preferably soon.\n\nAbout Akkodis\nAt Akkodis, we believe you must go beyond the possible to do the incredible. When it comes to a career at Akkodis, you are in the driver's seat. We are proud of a culture of trust where you have the authority to make your own decisions and get the support you need to reach your ambitions. As a consultant, you are our highest priority, and when you need us, we are there for you.\nYour experience bank will grow as will your social and professional network. As a consultant, you are covered by collective agreement, insurance, occupational health services, wellness allowance, and discounts on gym memberships. To learn from each other, we regularly organize social activities.\nAkkodis delivers a broad range of services and expertise in IT, Engineering, and Life Science. Our services are characterized by speed, simplicity, and quality. We are a diverse team of 50,000 engineers and digital experts, active in 30 countries, and look forward to welcoming you to our team.\nDoes this sound interesting? Apply to us at Akkodis as soon as possible!\nYou apply via the form on our website. \nWe handle applications on an ongoing basis and may fill the position before the final application deadline.\nIf you have any additional questions about the position, do not hesitate to contact responsible recruitment manager Klas at klas.ahnberg@akkodisgroup.com. \nWelcome!","language":"sv","is_translated":true,"title_original":"IT-support, 1st line \u2013 deltidsuppdrag i G\u00f6teborg","description_original":"IT-support, 1st line \u2013 deltidsuppdrag i G\u00f6teborg\nAkkodis | G\u00f6teborg\n\u00c4r du i b\u00f6rjan av din IT-karri\u00e4r eller har n\u00e5gra \u00e5rs erfarenhet och s\u00f6ker ett flexibelt extrajobb? Vill du arbeta med modern teknik i ett engagerat team d\u00e4r kollegor st\u00f6ttar varandra i l\u00e4rande och utveckling?\nAkkodis i G\u00f6teborg s\u00f6ker just nu en junior supporttekniker f\u00f6r ett schemalagt deltidsuppdrag hos en av v\u00e5ra st\u00f6rsta kunder inom teknisk kundsupport.\nUppdraget \u00e4r fr\u00e4mst f\u00f6rlagt till b\u00f6rjan av veckan (m\u00e5ndag\u2013onsdag) med arbetspass som hel- eller halvdagar. Alternativt finns m\u00f6jlighet att arbeta f\u00f6rmiddagspass m\u00e5ndag\u2013fredag, beroende p\u00e5 dina \u00f6nskem\u00e5l och tillg\u00e4nglighet.\n \nVi str\u00e4var efter att anpassa schemat utifr\u00e5n dina \u00f6nskem\u00e5l och tillg\u00e4nglighet, vilket g\u00f6r tj\u00e4nsten enkel att kombinera med exempelvis studier eller andra \u00e5taganden.\nInget behov finns f\u00f6r n\u00e4rvarande p\u00e5 kv\u00e4llar eller helger. \nOm rollenSom supporttekniker blir du en viktig del i leveransen av v\u00e5r kunds tj\u00e4nster till slutkunder. Du kommer hj\u00e4lpa anv\u00e4ndare att l\u00f6sa IT-relaterade problem och s\u00e4kerst\u00e4lla att de kan utf\u00f6ra sitt arbete utan tekniska hinder.\nDina arbetsuppgifter inkluderar bland annat:\nTa emot \u00e4renden via telefon, mail och chatt.\nHj\u00e4lpa med anv\u00e4ndar- och l\u00f6senordshantering, Microsoft Office-fr\u00e5gor, Windows, VPN-problem, Active Directory med mera.\nGe tydlig, v\u00e4nlig och pedagogisk support f\u00f6r att skapa en positiv kundupplevelse.\n\nRollen \u00e4r placerad i Torslanda, G\u00f6teborg, i ett \u00f6ppet kontorslandskap d\u00e4r du arbetar n\u00e4ra teamet. Vi s\u00f6ker n\u00e5gon som kan bidra extra under veckodagar med h\u00f6g arbetsbelastning. Deltidstj\u00e4nsten omfattar cirka 10\u201324 timmar per vecka, beroende p\u00e5 din tillg\u00e4nglighet, och kan kombineras med studier, eget f\u00f6retag eller annat deltidsjobb. Vid sommar och semesterperioder finns det m\u00f6jlighet till heltidsarbete. \nVi s\u00f6ker dig somHar ett stort intresse f\u00f6r IT, probleml\u00f6sning och att hj\u00e4lpa andra.\nVill arbeta i en milj\u00f6 d\u00e4r samarbete och kunskapsdelning \u00e4r i fokus.\nKommunicerar tydligt och flytande p\u00e5 svenska.\nBygger relationer och skapar f\u00f6rtroende.\nBeh\u00e5ller lugnet och hittar l\u00f6sningar \u00e4ven i stressiga situationer.\n\nMeriterande erfarenheter:\nUtbildning inom IT (gymnasial, KY eller YH).\nKunskap om Active Directory och ServiceNow.\nTidigare erfarenhet av liknande support- eller serviceyrken.\nVi erbjuderEn m\u00f6jlighet att f\u00e5 v\u00e4rdefull erfarenhet inom IT och kickstarta din karri\u00e4r.\nFlexibla deltidsjobb p\u00e5 25\u201375 %.\nL\u00f6n enligt kollektivavtal.\nStart enligt \u00f6verenskommelse, g\u00e4rna snart.\n\nOm Akkodis\nP\u00e5 Akkodis tror vi att man m\u00e5ste g\u00e5 bortom det m\u00f6jliga f\u00f6r att g\u00f6ra det otroliga. N\u00e4r det g\u00e4ller en karri\u00e4r p\u00e5 Akkodis, \u00e4r det du som sitter i f\u00f6rars\u00e4tet. Vi \u00e4r stolta \u00f6ver en kultur av f\u00f6rtroende d\u00e4r du har befogenhet att fatta dina egna beslut och f\u00e5r det st\u00f6d du beh\u00f6ver f\u00f6r att n\u00e5 dina ambitioner. Som konsult \u00e4r du v\u00e5r h\u00f6gsta prioritet och n\u00e4r du beh\u00f6ver oss, finns vi d\u00e4r f\u00f6r dig.\nDin erfarenhetsbank kommer att v\u00e4xa liksom ditt sociala och professionella kontaktn\u00e4t. Som konsult omfattas du av kollektivavtal, f\u00f6rs\u00e4kringar, f\u00f6retagsh\u00e4lsov\u00e5rd, friskv\u00e5rdsbidrag och rabatter p\u00e5 tr\u00e4ningskort. F\u00f6r att vi ska l\u00e4ra av varandra ordnar vi regelbundet med sociala aktiviteter.\nAkkodis levererar en bred bas av tj\u00e4nster och kompetenser inom IT, Engineering och Life Science. V\u00e5ra tj\u00e4nster pr\u00e4glas av snabbhet, enkelhet och kvalitet. Vi \u00e4r ett m\u00e5ngsidigt team av 50,000 ingenj\u00f6rer och digitala experter, verksamma i 30 l\u00e4nder och ser fram emot att ansluta dig till v\u00e5r skara.\nL\u00e5ter detta intressant? S\u00f6k d\u00e5 in till oss p\u00e5 Akkodis s\u00e5 snart som m\u00f6jligt!\nAns\u00f6kan g\u00f6r du via formul\u00e4ret p\u00e5 v\u00e5r hemsida. \nVi hanterar ans\u00f6kningar l\u00f6pande och kan komma att tills\u00e4tta tj\u00e4nsten f\u00f6re sista ans\u00f6kningsdag.\nHar du ytterligare fr\u00e5gor g\u00e4llande tj\u00e4nsten tveka inte att h\u00f6ra av dig till ansvarig konsultchef Klas p\u00e5 klas.ahnberg@akkodisgroup.com. \nV\u00e4lkommen!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Spannm\u00e5lsgatan 6","full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.708854938684,"longitude":11.965455619609},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Akkodis Sweden AB","postcode":"41105","positions":2,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.akkodis.se\/","scope_of_work":"0\u2013100 %","working_hours":"Deltid","contact_person":"Klas Ahnberg","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Akkodis","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"Klas.ahnberg@akkodisgroup.com","images":[],"published_at":"2026-08-24T15:04:25+00:00","expires_at":"2026-09-23T23:59:59+00:00","created_at":"2026-08-25T03:17:21+00:00","updated_at":"2026-08-25T04:00:47+00:00"}}