{"data":{"id":196116,"slug":"it-support-till-iggesund","type":"job","title":"IT Support in Iggesund","description":"Your Role\nWe are now seeking a new colleague for our customer Holmen in Iggesund.\nHolmen's ServiceDesk consists of a team distributed across multiple locations.\nThe delivery includes traditional First Line and Second Line support that handles IT issues for the customer's end users.\nContinuous improvements, efficiency, and strong customer focus should be the daily guiding principles in the delivery.\nRequirements\nPrevious experience working in a Service Desk and the basic IT knowledge required for this role\nExperience with ticket management systems, preferably ServiceNow\nVery strong skills in Swedish and English, both spoken and written\nClass B driver's license and access to your own vehicle\n\n\n\nAs a person, you are goal-oriented, driven, thorough, analytical, and service-minded. Your communication skills and sense of service are well-developed, and you collaborate easily with colleagues and externally with the customer. We believe you can easily switch between different tasks and have the ability to manage multiple tasks simultaneously.\nWhat Axians Offers\nWe offer a workplace where you are at the center, your wellbeing, your development, and your drive matter. Our values form the foundation for everything we do. We are driven by a culture that enables your learning, and we value a strong sense of community.\nBenefits (to name a few):\nWellness allowance\nCustomized training\nEmployee stock purchase plan\nReduced working hours\nWe have collective agreements, which provide security for you as an employee. This includes pension, parental pay, sick pay, insurance, and much more.\nWho Are We?\nAxians; VINCI Energies' ICT brand \u2013 Information and Communication Technology, designs, implements, deploys, and manages smart ICT solutions. All to simplify and streamline IT and communication for our customers and help them in their digital transformation. Axians delivers solutions and services to a wide range of organizations in both the private and public sectors.\nApply today and become one of us! If you have any questions, please contact recruiting manager Mattias Krook, mattias.krook@axians.com.\nWe use tests in our selection process that take approximately 18 minutes to complete. This streamlines and automates the recruitment process and provides a more objective and non-discriminatory recruitment process.\nWelcome to Axians!","language":"sv","is_translated":true,"title_original":"IT Support till Iggesund","description_original":"Din roll\nNu s\u00f6ker vi en ny kollega till v\u00e5r kund Holmen i Iggesund.\nHolmens ServiceDesk best\u00e5r av ett team som \u00e4r utlokaliserad p\u00e5 flera orter.\nLeveransen \u00e4r en traditionell First Line och Second Line som hanterar IT-\u00e4renden f\u00f6r kundens slutanv\u00e4ndare.\nSt\u00e4ndiga f\u00f6rb\u00e4ttringar, effektivisering och stort kundfokus ska vara de dagliga ledorden i leveransen.\nKravprofil\nTidigare erfarenhet av att ha arbetat i en Service Desk samt de grundl\u00e4ggande IT-kunskaper som kr\u00e4vs f\u00f6r detta\nErfarenhet av \u00e4rendehanteringssystem, g\u00e4rna ServiceNow\nMycket goda kunskaper i svenska samt engelska i b\u00e5de tal och skrift\nB-k\u00f6rkort och tillg\u00e5ng till egen bil\n\n\n\nSom person \u00e4r du m\u00e5linriktad, driven, noggrann, analytisk och servicemedveten. Din kommunikationsf\u00f6rm\u00e5ga och servicek\u00e4nsla \u00e4r v\u00e4lutvecklad och du har l\u00e4tt f\u00f6r att samarbeta med dina medarbetare s\u00e5v\u00e4l som externt med kunden. Vi tror att du enkelt kan v\u00e4xla mellan olika arbetsuppgifter och har f\u00f6rm\u00e5gan att h\u00e5lla flera arbetsuppgifter ig\u00e5ng samtidigt.\nAxians erbjuder\nVi erbjuder en arbetsplats d\u00e4r du f\u00e5 st\u00e5 i centrum, ditt v\u00e4lm\u00e5ende, din utveckling och ditt driv. V\u00e5ra v\u00e4rderingar \u00e4r grunden i allt vi g\u00f6r. Vi drivs av en kultur som ger f\u00f6ruts\u00e4ttningar f\u00f6r ditt l\u00e4rande och vi vill ha en stor gemenskap.\nF\u00f6rm\u00e5ner (f\u00f6r att n\u00e4mna n\u00e5gra):\nFriskv\u00e5rdsbidrag\nUtbildningar anpassade f\u00f6r dig\nAktiespararprogram samt\nArbetstidsf\u00f6rkortning\nVi har kollektivavtal, vilket ger en trygghet till dig som anst\u00e4lld. D\u00e4r ing\u00e5r bland annat pension, f\u00f6r\u00e4ldral\u00f6n, sjukl\u00f6n, f\u00f6rs\u00e4kringar och mycket mer.\nVilka \u00e4r vi?\nAxians; VINCI Energies varum\u00e4rke inom ICT - Information and Communication Technology, designar, implementerar, drifts\u00e4tter samt f\u00f6rvaltar smarta ICT-l\u00f6sningar. Allt f\u00f6r att f\u00f6renkla och effektivisera IT och kommunikation f\u00f6r v\u00e5ra kunder och hj\u00e4lpa dem i deras digitala transformation. Axians levererar l\u00f6sningar och tj\u00e4nster till en bredd av organisationer inom s\u00e5v\u00e4l den privata som offentliga sektorn.\nAns\u00f6k idag och bli en av oss! Vid fr\u00e5gor, v\u00e4nligen kontakta rekryterande chef Mattias Krook, mattias.krook@axians.com.\nVi anv\u00e4nder oss av tester i urvalsprocessen som tar ca 18 min att genomf\u00f6ra. Detta effektiviserar och automatiserar rekryteringsprocessen samt ger en mer objektiv och icke-diskriminerande rekryteringsprocess.\nV\u00e4lkommen till Axians!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Hudiksvall","country":"SE","latitude":61.7281607,"longitude":17.105575},"metadata":{"region":"G\u00e4vleborgs l\u00e4n","duration":"Tills vidare","employer":"Axians ICT AB","positions":1,"profession":"Supporttekniker IT","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Axians ICT AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":6,"ai_views_count":9,"bot_views_count":1,"ai_vendor_counts":{"other":4,"openai":2,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"mattias.krook@axians.com","images":[],"published_at":"2026-09-04T16:06:55+00:00","expires_at":"2026-10-04T23:59:59+00:00","created_at":"2026-09-05T03:35:35+00:00","updated_at":"2026-09-15T03:16:26+00:00"}}