{"data":{"id":184319,"slug":"it-supporttekniker-9","type":"job","title":"IT Support Technician","description":"We are specialists in staffing and consulting services in IT and technology \u2013 from promising talent and consultants with broad expertise to experienced specialists with deep knowledge.\n\nFor you as a candidate, we mean a secure partner that offers exciting assignments, personal development, and close contact with our advisors. We ensure that you get the right assignment for your skills and ambitions \u2013 always with people at the center.\n\nFor our customers, it means we are a reliable supplier that can quickly match the right expertise with the right needs. In addition to our own strong consulting organization, we also have an extended partner network, which allows us to offer even greater flexibility and breadth in our delivery.\n\nCollaboration and quality characterize everything we do, and our core values are summarized in our promise: Empowering the Nordics through people.\n\nEccera has 300 employees and offices in Stockholm, Gothenburg, Malm\u00f6, and Link\u00f6ping. We are members of Almega Kompetensf\u00f6retagen and follow their signed collective agreement with Unionen.\n\nEccera is now recruiting several customers in the Stockholm area for experienced IT support technicians. The assignments are perfect for you if you have at least 1-2 years of previous experience in 1st line IT support in Windows and Microsoft environments.\n\nAs a consultant at Eccera, you get a secure employment and accumulate valuable work experience on assignments with our customers. Your consultant manager supports you in your development where you continuously gain new experience and knowledge. An excellent opportunity to build a career.\n\nYour tasks\nAs an IT support technician, you will work with receiving incoming tickets via phone, ticketing systems, and sometimes also physically at the office. You will work with troubleshooting in Windows and Microsoft products such as EntraID, O365, and Exchange via remote support. You will also work with installations using tools such as SCCM or Intune. In addition, tasks such as troubleshooting printers, meeting rooms, and other peripherals may occur depending on the customer assignment.\n\nYour profile\nRequirements:\nAt least 1 year of experience working in IT support\nExperience with Active Directory and O365\nPhone experience & experience with documentation in ticketing systems\nExperience with remote troubleshooting via remote support\n\nMeritorious:\nDriver's license\nExperience with Intune or SCCM\nExperience with troubleshooting and installation of printers and meeting rooms\n\nWhat we offer\nAt Eccera, you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We place great value on our employees continuing to develop. Therefore, we offer you the opportunity to set up an individual training plan, where we cover both study materials and the certifications themselves. During your development, we will match your skills with the right assignments as you advance.","language":"sv","is_translated":true,"title_original":"IT-supporttekniker","description_original":"Vi \u00e4r specialister p\u00e5 bemanning och konsulttj\u00e4nster inom IT och teknik \u2013 fr\u00e5n lovande talanger och konsulter med bred kompetens till erfarna specialister med djup expertis.\n\nF\u00f6r dig som kandidat inneb\u00e4r vi en trygg partner som erbjuder sp\u00e4nnande uppdrag, personlig utveckling och n\u00e4ra kontakt med v\u00e5ra r\u00e5dgivare. Vi ser till att du f\u00e5r r\u00e4tt uppdrag f\u00f6r din kompetens och dina ambitioner \u2013 alltid med m\u00e4nniskan i centrum.\n\nF\u00f6r v\u00e5ra kunder betyder det att vi \u00e4r en p\u00e5litlig leverant\u00f6r som snabbt kan matcha r\u00e4tt kompetens med r\u00e4tt behov. Ut\u00f6ver v\u00e5r egen starka konsultorganisation har vi \u00e4ven ett ut\u00f6kat partnern\u00e4tverk, vilket g\u00f6r att vi kan erbjuda \u00e4nnu st\u00f6rre flexibilitet och bredd i leveransen.\n\nSamarbete och kvalitet pr\u00e4glar allt vi g\u00f6r, och v\u00e5ra k\u00e4rnv\u00e4rden sammanfattas i v\u00e5rt l\u00f6fte: Empowering the Nordics through people.\n\nEccera har 300 anst\u00e4llda och kontor i Stockholm, G\u00f6teborg, Malm\u00f6 och Link\u00f6ping.\u00a0Vi \u00e4r medlem i Almega Kompetensf\u00f6retagen och f\u00f6ljer deras tecknade kollektivavtal med Unionen.\nEccera s\u00f6ker nu till ett flertal kunder i Stockholmsomr\u00e5det efter erfarna IT-supporttekniker. Uppdragen passar dig som har minst 1-2 \u00e5rs tidigare erfarenhet av 1st line IT-support inom Windows-och Microsoftmilj\u00f6er.\u00a0\nSom konsult p\u00e5 Eccera f\u00e5r du en trygg anst\u00e4llning och samlar p\u00e5 dig v\u00e4rdefull arbetslivserfarenhet p\u00e5 uppdrag hos v\u00e5ra kunder. Din konsultchef st\u00f6ttar dig i din utveckling d\u00e4r du hela tiden fyller p\u00e5 med nya erfarenheter och kunskaper. En utm\u00e4rkt m\u00f6jlighet att g\u00f6ra karri\u00e4r.\nDina arbetsuppgifter\nSom IT-supporttekniker arbetar du med att ta emot inkommande \u00e4renden via telefon, \u00e4rendehanteringssystem och ibland \u00e4ven fysiskt p\u00e5 kontoret. Du kommer bland annat att arbeta med fels\u00f6kning i Windows och Microsoftprodukter som EntraID, O365 och Exchange via fj\u00e4rrstyrning. Du kommer \u00e4ven att arbeta med installationer med hj\u00e4lp av verktyg som SCCM eller Intune. Ut\u00f6ver detta kan \u00e4ven arbetsuppgifter som fels\u00f6kning av skrivare, m\u00f6tesrum och annan kringutrustning f\u00f6rekomma beroende p\u00e5 kunduppdrag \u00a0\nDin profil\nKrav:\nMinst 1 \u00e5rs erfarenhet av att arbeta inom IT-support\nErfarenhet av Active Directory och O365\nTelefonvana & erfarenhet av dokumentation i \u00e4rendehanteringssystem\nErfarenhet av fels\u00f6kning p\u00e5 distans via fj\u00e4rrstyrning\n\n\u00a0\nMeriterande:\nK\u00f6rkort\nErfarenhet av Intune eller SCCM\nErfarenhet av fels\u00f6kning och installation av skrivare och m\u00f6tesrum\n\nVad vi erbjuder\nP\u00e5 Eccera f\u00e5r du de verktyg du beh\u00f6ver f\u00f6r att n\u00e5 dina m\u00e5l. Vi erbjuder alla v\u00e5ra konsulter kvalificerade utbildningar och certifieringar inom den senaste tekniken. Vi s\u00e4tter stort v\u00e4rde p\u00e5 att v\u00e5ra medarbetare hela tiden ska forts\u00e4tta att utvecklas. D\u00e4rf\u00f6r erbjuder vi dig m\u00f6jligheten att l\u00e4gga upp en individuell utbildningsplan, d\u00e4r vi bekostar s\u00e5v\u00e4l studiematerial som sj\u00e4lva certifieringarna. Under din utveckling kommer vi matcha din kompetens mot r\u00e4tt uppdrag i takt med att du avancerar.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.343850482912,"longitude":18.055290340313},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Eccera Professionals AB","postcode":"11350","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.eccera.com\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Izabelle Johansson","driving_license":true,"employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Eccera Professionals AB","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"ai_vendor_counts":{"meta":1,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46733571790","owner_email":"Izabelle.Johansson@eccera.com","images":[],"published_at":"2026-09-02T15:32:18+00:00","expires_at":"2026-11-01T23:59:59+00:00","created_at":"2026-09-03T03:18:21+00:00","updated_at":"2026-09-03T04:01:15+00:00"}}