{"data":{"id":212433,"slug":"it-supporttekniker-mariestad-experis-2","type":"job","title":"IT Support Technician | Mariestad | Experis","description":"Are you a service-oriented person with a genuine interest in IT and technology? Do you want to work in a mission-critical operation where your efforts make a difference for thousands of users every day? We are now recruiting an IT Support Technician for a major government agency based in Mariestad!\n\n \n\n\nAbout the role\n\nAs an IT Support Technician, you will be part of an established service desk responsible for receiving error reports, handling requests, and providing qualified IT support to users throughout the organization. You will be part of a team of committed support technicians who together deliver service to several thousand users across the country!\nThe goal is to help users as quickly and efficiently as possible so that operations can run without interruption. The role involves daily contact with users via phone, email, and various ticketing systems, with a focus on providing first-class service and resolving IT-related issues!\n\n\nResponsibilities\n\nReceive and manage error reports and service requests.\nProvide support via phone, email, and remote support tools.\nTroubleshoot and resolve issues related to hardware, software, accounts, and permissions.\nHandle orders for IT equipment and IT services.\nDocument and follow up on cases in ticketing systems.\nCollaborate with other IT functions and external vendors to ensure rapid case resolution.\nContribute to a high service level and positive user experience.\n\n\nWhat we are looking for\n\nHigher education in IT, for example with a focus on networks, systems science, IT operations, or other equivalent education.\nStrong knowledge of IT and a great technical interest.\nGood understanding of IT support, operating systems, networks, and user support.\nFluent spoken and written Swedish and English.\n\n\nAbout Experis\n\n\nExperis is a leading global consulting firm in IT\/Tech with over 600 consultants on assignments in Sweden and 22,000 consultants worldwide. Through Experis, you get access to a wide variety of exciting assignments with our interesting clients in both the private and public sectors.\n\nAt Experis, you get a personal consultant manager and continuous professional development so you can stay up to date with new technology. Experis, which is part of ManpowerGroup, has a long-term sustainability initiative (Working to change the world - ESG strategy) with the goal of helping to address the shortage of IT resources, among others.\nWe at Experis are a values-driven company, and everything we do is guided by our values of People, Knowledge, and Innovation.\n\nPeople | We include and welcome everyone regardless of role, function, or responsibility. We value competence and trust that individuals take personal responsibility and deliver within the scope of their job description. We are unpretentious and our work environment is built on openness and security.\n\nKnowledge | We have a \"growth mindset\" and stay relevant in the market by constantly developing and enhancing our own expertise, our consultants', and our solutions\/offerings.\n\nInnovation | We dare to try new things and fail. That takes courage. We have an outside-in focus and constantly work with value-creating activities for our target audiences.\n\n\nAbout the assignment\n\nLocation: Mariestad\nExtent: Full-time\nWork model: On-site\nStart: By agreement\nWelcome with your application and become part of a committed team that works every day to deliver professional IT support to the organization's users!\n\n\n \nAt Manpower, Experis, and Jefferson Wells, we value a safe and transparent recruitment process. We will never ask you for payment, bank details, or other sensitive personal information in connection with a job application or recruitment. If you receive suspicious messages claiming to be from us, we ask you to contact us at contactcenter@manpower.se.","language":"sv","is_translated":true,"title_original":"It-supporttekniker | Mariestad | Experis","description_original":"\u00c4r du en serviceinriktad person med ett genuint intresse f\u00f6r IT och teknik? Vill du arbeta i en samh\u00e4llsviktig verksamhet d\u00e4r din insats g\u00f6r skillnad f\u00f6r tusentals anv\u00e4ndare varje dag? Nu s\u00f6ker vi en IT-supporttekniker till en st\u00f6rre statlig organisation med placering i Mariestad!\n\n \n\n\nOm rollen\n\nSom IT-supporttekniker blir du en del av en etablerad servicedesk som ansvarar f\u00f6r att ta emot felanm\u00e4lningar, hantera best\u00e4llningar och ge kvalificerad IT-support till anv\u00e4ndare i hela organisationen. Du kommer att ing\u00e5 i ett team av engagerade supporttekniker som tillsammans levererar service till flera tusen anv\u00e4ndare runt om i landet!\nM\u00e5let \u00e4r att hj\u00e4lpa anv\u00e4ndarna s\u00e5 snabbt och effektivt som m\u00f6jligt s\u00e5 att verksamheten kan bedrivas utan avbrott. Rollen inneb\u00e4r daglig kontakt med anv\u00e4ndare via telefon, e-post och olika \u00e4rendehanteringssystem, d\u00e4r fokus ligger p\u00e5 att ge f\u00f6rstklassig service och l\u00f6sa IT-relaterade problem!\n\n\nArbetsuppgifter\n\nTa emot och hantera felanm\u00e4lningar och service\u00e4renden.\nGe support via telefon, e-post och fj\u00e4rrstyrningsverktyg.\nFels\u00f6ka och l\u00f6sa problem kopplade till h\u00e5rdvara, mjukvara, konton och beh\u00f6righeter.\nHantera best\u00e4llningar av IT-utrustning och IT-tj\u00e4nster.\nDokumentera och f\u00f6lja upp \u00e4renden i \u00e4rendehanteringssystem.\nSamarbeta med andra IT-funktioner och externa leverant\u00f6rer f\u00f6r att s\u00e4kerst\u00e4lla snabb \u00e4rendehantering.\nBidra till en h\u00f6g serviceniv\u00e5 och en positiv anv\u00e4ndarupplevelse.\n\n\nVi s\u00f6ker dig som\n\nHar en h\u00f6gre utbildning inom IT, exempelvis med inriktning mot n\u00e4tverk, systemvetenskap, IT-drift eller annan likv\u00e4rdig utbildning.\nHar goda kunskaper inom IT och ett stort tekniskt intresse.\nHar god f\u00f6rst\u00e5else f\u00f6r IT-support, operativsystem, n\u00e4tverk och anv\u00e4ndarst\u00f6d.\nTalar och skriver svenska och engelska obehindrat. \n\n\nOm Experis \n\n\nExperis \u00e4r ett ledande, globalt konsultbolag inom IT\/Tech med \u00f6ver 600 konsulter p\u00e5 uppdrag i Sverige och 22 000 konsulter runt om i v\u00e4rlden. Via Experis f\u00e5r du tillg\u00e5ng till en stor variation av sp\u00e4nnande uppdrag hos v\u00e5ra intressanta kunder inom b\u00e5de privat och offentlig sektor. \n\nP\u00e5 Experis f\u00e5r du en personlig konsultchef och kontinuerlig kompetensutveckling s\u00e5 att du kan h\u00e5lla dig ajour med ny teknik. Experis, som \u00e4r en del av ManpowerGroup, har ett l\u00e5ngsiktigt h\u00e5llbarhetsarbete (Working to change the world - ESG strategy) med m\u00e5ls\u00e4ttningen att bidra till att l\u00f6sa kompetensbristen av bland annat IT-resurser. \nVi p\u00e5 Experis \u00e4r ett v\u00e4rderingsstyrt bolag, och allt vi g\u00f6r genomsyras av v\u00e5ra v\u00e4rderingar People, Knowledge och Innovation. \n\nPeople | Vi inkluderar och v\u00e4lkomnar alla oavsett roll, funktion eller ansvar. Vi v\u00e4rderar kompetens och har f\u00f6rtroende f\u00f6r att individen tar eget ansvar och levererar inom ramen f\u00f6r sin rollbeskrivning. Vi \u00e4r prestigel\u00f6sa och v\u00e5rt arbetsklimat bygger p\u00e5 \u00f6ppenhet och trygghet. \n\nKnowledge | Vi har ett \"growth mindset\" och h\u00e5ller oss relevanta p\u00e5 marknaden genom att st\u00e4ndigt f\u00f6rflytta och h\u00f6ja v\u00e5r egen kompetens, v\u00e5ra konsulters samt v\u00e5ra l\u00f6sningar\/erbjudanden. \n\nInnovation | Vi v\u00e5gar testa nytt och misslyckas. Det kr\u00e4ver mod. Vi har ett utifr\u00e5n och in-fokus och arbetar hela tiden med v\u00e4rdeskapande aktiviteter f\u00f6r v\u00e5ra m\u00e5lgrupper. \n\n\nOm uppdraget\n\nPlaceringsort: Mariestad\nOmfattning: Heltid\nArbetsmodell: P\u00e5 plats\nStart: Enligt \u00f6verenskommelse\nV\u00e4lkommen med din ans\u00f6kan och bli en del av ett engagerat team som varje dag arbetar f\u00f6r att leverera professionell IT-support till verksamhetens anv\u00e4ndare!\n\n\n \nP\u00e5 Manpower, Experis och Jefferson Wells v\u00e4rnar vi om en trygg och transparent rekryteringsprocess. Vi kommer aldrig att be dig om betalning, bankuppgifter eller annan k\u00e4nslig personlig information i samband med en jobbans\u00f6kan eller rekrytering. Om du f\u00e5r misst\u00e4nkta meddelanden som s\u00e4gs komma fr\u00e5n oss ber vi dig att kontakta oss p\u00e5 contactcenter@manpower.se.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Tr\u00e4dg\u00e5rdsgatan 15B","full_address":null,"city":"Sk\u00f6vde","country":"SE","latitude":58.391489495089,"longitude":13.845362001927},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Experis AB","postcode":"54130","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Vilma Andersson","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Experis","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"bot_views_count":2,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"Vilma.Andersson@se.experis.com","images":[],"published_at":"2026-09-15T09:11:29+00:00","expires_at":"2026-10-10T23:59:59+00:00","created_at":"2026-09-16T03:17:03+00:00","updated_at":"2026-09-18T03:26:38+00:00"}}