{"data":{"id":216316,"slug":"it-supporttekniker-till-svea-bank","type":"job","title":"IT Support Technician at Svea Bank","description":"We are now looking for you who have a strong interest in IT and technology, and who would like to combine it with an eventful day-to-day work where service is the focus, for the role as IT Support Technician at Svea Bank!\n\nWhat will you do? The role of IT Support Technician means that you daily help users who have encountered technical problems of all kinds. You will work on resolving incoming support tickets as well as a number of other IT-related tasks. The tickets vary in complexity and deal with both hardware and software, which means your day will be anything but monotonous and boring!\n\nYou will be part of our 1st Line Support team, a cohesive and helpful team with the user and technology in focus. There is a great deal of knowledge here within everything you will handle in the role of IT Support Technician, and your colleagues are more than willing to share their expertise. A typical day in the role includes, among other things, the following:\n\nHandle and resolve incoming tickets in person, by phone, email and remote access\n\nTroubleshoot computers, mobile phones, printers and other technical equipment\n\nAccount management in Microsoft Active Directory\n\nResponsible for patching and software distribution\n\nInstall new programs and applications\n\nManagement and troubleshooting of AV equipment\n\nWho are we looking for? To fit this role, it is important that you have a strong technical interest, curiosity and drive to quickly familiarize yourself with the technical aspects of the work. We would like to see that you have previous work experience either in a similar area or in some form of service profession, as it is important that you enjoy a role that primarily involves helping people. Since the 1st Line Support team in Solna handles support tickets from several countries in the group, it means that you need to be fluent in both Swedish and English in both speech and writing.\n\nFor this role, we are looking for someone who is self-driven, takes initiative and is curious, as the work often requires you to seek answers and solutions to problems you have not encountered before. Furthermore, we see that you are responsible and driven to help and solve problems. Good teamwork skills, a positive attitude and a willingness to provide really great service to our users throughout the group is something the team places great importance on and lives by. You should have a good ability to handle multiple tasks in parallel, be pedagogically inclined and be able to communicate with individuals at different levels. We also believe that you have strong problem-solving skills and that you enjoy working at sometimes high pace.\n\nAbout Svea Svea is a group with financial operations with over 2,000 employees in several European countries. With over forty years of experience, we create smart administrative and financial solutions for both private individuals and businesses. Svea's vision is to be a leading financial player in Europe. At Svea, there is an entrepreneurial spirit and we have a family-oriented corporate culture. Community is important to us and we work for diversity and for everyone to feel involved and have the opportunity to have a say. We are located in fresh offices in Arenastaden, Solna.\n\nApplication We do not accept applications via email and ask you to apply through this job posting.\n\nIf you have questions regarding the position, you are welcome to contact recruiter Fredrika Engelin at fredrika.engelin@svea.com. Selection and interviews take place on an ongoing basis and the position may be filled as soon as possible, so submit your application today!","language":"sv","is_translated":true,"title_original":"IT-supporttekniker till Svea Bank","description_original":"Nu s\u00f6ker vi dig som har ett stort intresse f\u00f6r IT och teknik, som g\u00e4rna vill kombinera det med en h\u00e4ndelserik vardag d\u00e4r service st\u00e5r i fokus, till rollen som IT-supporttekniker hos oss p\u00e5 Svea Bank!\nVad kommer du att g\u00f6ra? Rollen som IT-supporttekniker inneb\u00e4r att du dagligen hj\u00e4lper anv\u00e4ndare som st\u00f6tt p\u00e5 tekniska problem av alla m\u00f6jliga slag. Du kommer arbeta med att l\u00f6sa inkommande support\u00e4renden samt en hel del andra IT-relaterade uppgifter. \u00c4rendena varierar i komplexitet och handlar om b\u00e5de h\u00e5rd- och mjukvara, d\u00e4rf\u00f6r blir din vardag allt annat \u00e4n monoton och tr\u00e5kig!\nDu kommer tillh\u00f6ra v\u00e5rt 1st Line Support team, ett sammansvetsat och hj\u00e4lpsamt team med anv\u00e4ndaren och tekniken i fokus. H\u00e4r finns mycket stor kunskap inom allt du ska hantera i rollen som IT-supporttekniker, vilket kollegorna mer \u00e4n g\u00e4rna st\u00e4ller upp och delar med sig av. En vanlig dag i rollen inneb\u00e4r bl.a. f\u00f6ljande:\n\nHantera och l\u00f6sa inkommande \u00e4renden i person, via telefon, mail och fj\u00e4rrstyrning\n\n\nFels\u00f6ka datorer, mobiltelefoner, skrivare och annan teknisk kringutrustning\n\n\nKontohantering i Microsoft Active Directory\n\n\nAnsvara f\u00f6r patchning och mjukvarudistribution\n\n\nInstallera nya program och applikationer\n\n\nHantering och fels\u00f6kning utav AV-utrustning\n\n\nVem s\u00f6ker vi? F\u00f6r att passa i den h\u00e4r rollen \u00e4r det viktigt att du har ett stort tekniskt intresse, nyfikenhet och driv f\u00f6r att snabbt s\u00e4tta dig in i de tekniska aspekterna av arbetet. Vi ser g\u00e4rna att du har tidigare arbetslivserfarenhet antingen inom liknande omr\u00e5de eller fr\u00e5n n\u00e5gon form av serviceyrke, d\u00e5 det \u00e4r viktigt att du trivs i en roll som i f\u00f6rsta hand handlar om att hj\u00e4lpa m\u00e4nniskor. D\u00e5 1st Line Support teamet i Solna hanterar support\u00e4renden fr\u00e5n flera l\u00e4nder i koncernen, inneb\u00e4r det att du beh\u00f6ver kunna s\u00e5v\u00e4l svenska som engelska flytande i b\u00e5de tal och skrift.\nF\u00f6r den h\u00e4r rollen s\u00f6ker vi dig som \u00e4r sj\u00e4lvg\u00e5ende, initiativtagande och nyfiken, d\u00e5 arbetet m\u00e5nga g\u00e5nger inneb\u00e4r att du beh\u00f6ver s\u00f6ka svar och l\u00f6sningar p\u00e5 problem du inte st\u00f6tt p\u00e5 innan. Vidare ser vi att du \u00e4r ansvarsfull och drivs av att hj\u00e4lpa till och l\u00f6sa problem. God samarbetsf\u00f6rm\u00e5ga, positiv inst\u00e4llning och vilja att ge riktigt grym service till v\u00e5ra anv\u00e4ndare i koncernen \u00e4r n\u00e5got som teamet l\u00e4gger stor vikt vid och lever efter. Du b\u00f6r ha en god f\u00f6rm\u00e5ga att hantera flera uppgifter parallellt, vara pedagogiskt lagd och kunna kommunicera med individer p\u00e5 olika niv\u00e5er. Vi tror \u00e4ven att du har en h\u00f6g probleml\u00f6sningsf\u00f6rm\u00e5ga, och att du trivs med att arbeta i ett tidvis h\u00f6gt tempo.\nOm Svea Svea \u00e4r en koncern med finansiell verksamhet med \u00f6ver 2000 anst\u00e4llda i ett flertal europeiska l\u00e4nder. Med \u00f6ver fyrtio \u00e5rs erfarenhet skapar vi smarta administrativa och finansiella l\u00f6sningar f\u00f6r b\u00e5de privatpersoner och f\u00f6retag. Sveas vision \u00e4r att vara en ledande finansiell akt\u00f6r i Europa. P\u00e5 Svea r\u00e5der en entrepren\u00f6rsanda och vi har en familj\u00e4r f\u00f6retagskultur. Gemenskap \u00e4r viktigt f\u00f6r oss och vi jobbar f\u00f6r m\u00e5ngfald och att alla ska k\u00e4nna delaktighet och ha m\u00f6jlighet att kunna p\u00e5verka. Vi sitter i fr\u00e4scha lokaler i Arenastaden, Solna.\nAns\u00f6kan Vi tar inte emot ans\u00f6kningar via mail utan ber dig att s\u00f6ka via den h\u00e4r annonsen.\nHar du fr\u00e5gor g\u00e4llande tj\u00e4nsten \u00e4r du v\u00e4lkommen att h\u00f6ra av dig till rekryterare Fredrika Engelin p\u00e5 fredrika.engelin@svea.com. Urval och intervjuer sker l\u00f6pande och tj\u00e4nsten kan komma att tills\u00e4ttas s\u00e5 snart som m\u00f6jligt, s\u00e5 skicka in din ans\u00f6kan redan idag!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Evenemangsgatan 31 A ","full_address":null,"city":"Solna","country":"SE","latitude":59.370576852298,"longitude":17.999560360413},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Svea Bank AB","postcode":"16979","positions":1,"profession":"IT-tekniker\/Datatekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/career.svea.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Svea  ","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":2,"ai_vendor_counts":{"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"fredrika.engelin@svea.com","images":[],"published_at":"2026-09-16T13:26:16+00:00","expires_at":"2027-03-15T23:59:59+00:00","created_at":"2026-09-17T03:57:34+00:00","updated_at":"2026-09-19T03:13:07+00:00"}}