{"data":{"id":172412,"slug":"it-supportteknikerhelpdesk-i-alingsas","type":"job","title":"IT Support Technician\/Helpdesk in Alings\u00e5s","description":"We specialize in staffing and consulting services in IT and technology \u2013 from promising talent and consultants with broad expertise to experienced specialists with deep technical knowledge.\nFor you as a candidate, we are a reliable partner that offers exciting assignments, personal development, and close contact with our advisors. We make sure you get the right assignment for your skills and ambitions \u2013 always with people at the center.\nFor our customers, it means we are a dependable provider who can quickly match the right expertise with the right needs. In addition to our own strong consulting organization, we also have an extended partner network, which allows us to offer even greater flexibility and breadth in our delivery.\nCollaboration and quality characterize everything we do, and our core values are summarized in our promise: Empowering the Nordics through people.\nEccera has 300 employees and offices in Stockholm, Gothenburg, Malm\u00f6, and Link\u00f6ping. We are a member of Almega Kompetensf\u00f6retagen and follow their signed collective agreements with Unionen.\nWe are now seeking an IT support technician for an assignment with a customer in Alings\u00e5s. The role combines classic first-line work with on-site support and delivery of IT equipment, making it perfect for you if you thrive both in helpdesk and out in the field.\nAs a consultant at Eccera, you get a secure employment and gain valuable work experience on assignments with our customers. Your consulting manager supports you in your development where you continually build new experiences and knowledge. An excellent opportunity to build a career.\n\nAbout the Assignment\nThe work basically consists of helpdesk support where you support users via phone, on-site visits, and a ticket management system with their orders, questions, and error reports related to IT equipment and IT systems.\n\nThe role also includes:\nOn-site installations and troubleshooting\nDelivery and replacement of IT equipment\nPractical support with users in the field\n\nIt is a varied role where you work in a structured manner with tickets and are visible out in the organization.\n\nTechnology and Work Areas\nYou will work with, among other things:\nWindows 10 and Windows 11\nmacOS\nChromebook\nAndroid, iPhone, and iPad\nOutlook and user support\nPrinters, copiers, and projectors\nTicket management systems\nMDM systems\nActive Directory and eDirectory\nSCCM and MDT\nNetwork outlet patching\n\nRequirements\nCategory B driver's license\nFluent Swedish, spoken and written\nBasic IT knowledge through education or work experience\nYou must not appear in the criminal record register\n\nWho Are You?\nWe are looking for someone with a strong technical interest who thrives in a role where service is the focus. You are social, solution-oriented, and have an easy way of meeting users in a professional and educational manner. You work in a structured way, follow instructions carefully, and take responsibility for your deliverables. At the same time, you are independent and drive your work forward without needing to be micromanaged. A positive attitude and orderly work approach are important in this role.\n\nWe place great emphasis on your personal qualities.\n\nWhat We Offer\nAt Eccera, you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We place great value on our employees continuously developing. Therefore, we offer you the opportunity to set up an individual training plan, where we cover both study materials and the certifications themselves. During your development, we will match your expertise with the right assignments as you advance.","language":"sv","is_translated":true,"title_original":"IT-supporttekniker\/Helpdesk i Alings\u00e5s","description_original":"Vi \u00e4r specialister p\u00e5 bemanning och konsulttj\u00e4nster inom IT och teknik \u2013 fr\u00e5n lovande talanger och konsulter med bred kompetens till erfarna specialister med djup expertis.\nF\u00f6r dig som kandidat inneb\u00e4r vi en trygg partner som erbjuder sp\u00e4nnande uppdrag, personlig utveckling och n\u00e4ra kontakt med v\u00e5ra r\u00e5dgivare. Vi ser till att du f\u00e5r r\u00e4tt uppdrag f\u00f6r din kompetens och dina ambitioner \u2013 alltid med m\u00e4nniskan i centrum.\nF\u00f6r v\u00e5ra kunder betyder det att vi \u00e4r en p\u00e5litlig leverant\u00f6r som snabbt kan matcha r\u00e4tt kompetens med r\u00e4tt behov. Ut\u00f6ver v\u00e5r egen starka konsultorganisation har vi \u00e4ven ett ut\u00f6kat partnern\u00e4tverk, vilket g\u00f6r att vi kan erbjuda \u00e4nnu st\u00f6rre flexibilitet och bredd i leveransen.\nSamarbete och kvalitet pr\u00e4glar allt vi g\u00f6r, och v\u00e5ra k\u00e4rnv\u00e4rden sammanfattas i v\u00e5rt l\u00f6fte:\u00a0Empowering the Nordics through people.\nEccera har 300 anst\u00e4llda och kontor i Stockholm, G\u00f6teborg, Malm\u00f6 och Link\u00f6ping.\u00a0Vi \u00e4r medlem i Almega Kompetensf\u00f6retagen och f\u00f6ljer deras tecknade kollektivavtal med Unionen.\nVi s\u00f6ker nu en IT-supporttekniker till uppdrag hos kund i Alings\u00e5s. Rollen kombinerar klassiskt first-line-arbete med onsite-support och leveranser av IT-utrustning, vilket g\u00f6r den perfekt f\u00f6r dig som trivs b\u00e5de i helpdesk och ute i verksamheten.\nSom konsult p\u00e5 Eccera f\u00e5r du en trygg anst\u00e4llning och samlar p\u00e5 dig v\u00e4rdefull arbetslivserfarenhet p\u00e5 uppdrag hos v\u00e5ra kunder. Din konsultchef st\u00f6ttar dig i din utveckling d\u00e4r du hela tiden fyller p\u00e5 med nya erfarenheter och kunskaper. En utm\u00e4rkt m\u00f6jlighet att g\u00f6ra karri\u00e4r.\nOm uppdraget\nArbetet best\u00e5r i grunden av helpdeskarbete d\u00e4r du via telefon, bes\u00f6k och \u00e4rendehanteringssystem supportera anv\u00e4ndare i deras best\u00e4llningar, fr\u00e5gor och felanm\u00e4lningar kring IT-utrustning och IT-system.\nI rollen ing\u00e5r \u00e4ven:\nInstallationer och fels\u00f6kning p\u00e5 plats\nLeverans och utbyte av IT-utrustning\nPraktiskt st\u00f6d ute hos anv\u00e4ndare\n\nDet \u00e4r en varierad roll d\u00e4r du b\u00e5de arbetar strukturerat med \u00e4renden och \u00e4r synlig ute i verksamheten.\nTeknik och arbetsomr\u00e5den\nDu kommer arbeta med bland annat:\nWindows 10 och Windows 11\nmacOS\nChromeBook\nAndroid, iPhone och iPad\nOutlook och anv\u00e4ndarst\u00f6d\nSkrivare, kopiatorer och projektorer\n\u00c4rendehanteringssystem\nMDM-system\nActive Directory och eDirectory\nSCCM och MDT\nPatchning av n\u00e4tverksuttag\n\nKrav\nB-k\u00f6rkort\nFlytande svenska i tal och skrift\nGrundl\u00e4ggande IT-kunskap genom utbildning eller arbete\nDu f\u00e5r inte f\u00f6rekomma i belastningsregistret\n\nVem \u00e4r du?\nVi s\u00f6ker dig som har ett stort tekniskt intresse och som trivs i en roll d\u00e4r service st\u00e5r i fokus. Du \u00e4r social, l\u00f6sningsorienterad och har l\u00e4tt f\u00f6r att m\u00f6ta anv\u00e4ndare p\u00e5 ett professionellt och pedagogiskt s\u00e4tt. Du arbetar strukturerat, f\u00f6ljer instruktioner noggrant och tar ansvar f\u00f6r dina leveranser. Samtidigt \u00e4r du sj\u00e4lvg\u00e5ende och driver ditt arbete fram\u00e5t utan att beh\u00f6va bli detaljstyrd. En positiv inst\u00e4llning och ett ordningsamt arbetss\u00e4tt \u00e4r viktigt i den h\u00e4r rollen.\nVi l\u00e4gger stor vikt vid dina personliga egenskaper.\nVad vi erbjuder\nP\u00e5 Eccera f\u00e5r du de verktyg du beh\u00f6ver f\u00f6r att n\u00e5 dina m\u00e5l. Vi erbjuder alla v\u00e5ra konsulter kvalificerade utbildningar och certifieringar inom den senaste tekniken. Vi s\u00e4tter stort v\u00e4rde p\u00e5 att v\u00e5ra medarbetare hela tiden ska forts\u00e4tta att utvecklas. D\u00e4rf\u00f6r erbjuder vi dig m\u00f6jligheten att l\u00e4gga upp en individuell utbildningsplan, d\u00e4r vi bekostar s\u00e5v\u00e4l studiematerial som sj\u00e4lva certifieringarna. Under din utveckling kommer vi matcha din kompetens mot r\u00e4tt uppdrag i takt med att du avancerar.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.715982014288,"longitude":11.983164952675},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Eccera Professionals AB","postcode":"41104","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.eccera.com\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"M\u00e5ns Gustafsson","driving_license":true,"employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Eccera Professionals AB","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46734159384","owner_email":"mans.gustafsson@eccera.com","images":[],"published_at":"2026-08-25T15:43:14+00:00","expires_at":"2026-09-24T23:59:59+00:00","created_at":"2026-08-26T03:23:58+00:00","updated_at":"2026-08-26T04:01:15+00:00"}}