{"data":{"id":180952,"slug":"it-systems-support-technician","type":"job","title":"IT Systems & Support Technician","description":"This is a full-time, onsite position based in Stockholm, Sweden.\nDo you have a passion for gaming and IT operations? As a part of my3Twelve, you will have an opportunity to join a dynamic team supporting a global enterprise client. my3Twelve is seeking a technically skilled professional who thrives in both hands-on IT support and strategic systems administration. This role is ideal for someone eager to grow into advanced responsibilities, independently drive projects, and act as a technical project manager with minimal oversight.\n \nKey Responsibilities\n\u00b7      Provide front-line technical support, troubleshooting hardware\/software issues, and delivering desktop support across multiple platforms\n\u00b7      Manage onboarding\/offboarding IT tasks (PC build-out, dev kit setup, etc.)\n\u00b7      Maintain and optimize a large fleet of test devices (Windows, Android, Chrome OS, etc.)\n\u00b7      Transition lab operations to cloud-hosted environments\n\u00b7      Develop and deploy automation scripts (PowerShell or similar)\n\u00b7      Set up lab infrastructure (racking, cabling, servers, provisioning)\n\u00b7      Own and improve processes for managing technical requests, tracking issues, and communicating status\n\u00b7      Deliver both tactical (day-to-day) and strategic (long-term) IT projects\n\u00b7      Evaluate and recommend hardware solutions for diverse technical needs\n\u00b7      Monitor, maintain, and secure servers, networks, and computer systems\n\u00b7      Implement system updates, patches, backups, and disaster recovery operations\n\u00b7      Ensure compliance with security, privacy, and regulatory requirements\n\u00b7      Collaborate with cross-functional teams to resolve issues and enhance system performance\n\u00b7      Document IT procedures and system configurations\n\u00b7      Independently drive projects to completion, acting as a technical project manager:\n\u00b7      Develop project plans and timelines\n\u00b7      Proactively identify and mitigate risks\n\u00b7      Communicate project status and milestones to stakeholders\n\u00b7      Facilitate team meetings and stakeholder reviews\n\u00b7      Track KPIs and project outcomes\n\u00b7      Capture lessons learned and implemented best practices\n \nQualifications\n \n\u00b7      3\u20135 years' experience in IT operations or similar roles\n\u00b7      Bachelor's degree in Computer Science, Information Technology, or related field\n\u00b7      Strong scripting skills (PowerShell, C# preferred)\n\u00b7      Deep knowledge of operating systems (Windows, Linux), as well as using and automating Azure and XML\n\u00b7      Experience with network administration, security, and Azure virtual machines\n\u00b7      Familiarity with corporate IT environments (AAD, AD, Directory Services, SharePoint, ADO)\n\u00b7      Experience with ITIL-based helpdesk systems and ticketing platforms (JIRA, Autotask, Kaseya, etc.)\n\u00b7      Ability to work independently and collaboratively\n\u00b7      Service-minded, positive, can-do attitude\n\u00b7      Highly Recommended:\n\u00b7      Experience in IT operations\/engineering for a game studio\n\u00b7      Certifications: CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator Associate\n\u00b7      Experience troubleshooting client issues in complex corporate environments\n\u00b7      Experience in technical lab environments and front-line IT operations","language":"sv","is_translated":true,"title_original":"IT Systems & Support Technician","description_original":"This is a full-time, onsite position based in Stockholm, Sweden.\nDo you have a passion for gaming and IT operations? As a part of my3Twelve, you will have an opportunity to join a dynamic team supporting a global enterprise client. My3Twelve is seeking a technically skilled professional who thrives in both hands-on IT support and strategic systems administration. This role is ideal for someone eager to grow into advanced responsibilities, independently drive projects, and act as a technical project manager with minimal oversight.\n \nKey Responsibilities\n \u00b7      Provide front-line technical support, troubleshooting hardware\/software issues, and delivering desktop support across multiple platforms\n\u00b7      Manage onboarding\/offboarding IT tasks (PC build-out, dev kit setup, etc.)\n\u00b7      Maintain and optimize a large fleet of test devices (Windows, Android, Chrome OS, etc.)\n\u00b7      Transition lab operations to cloud-hosted environments\n\u00b7      Develop and deploy automation scripts (PowerShell or similar)\n\u00b7      Set up lab infrastructure (racking, cabling, servers, provisioning)\n\u00b7      Own and improve processes for managing technical requests, tracking issues, and communicating status\n\u00b7      Deliver both tactical (day-to-day) and strategic (long-term) IT projects\n\u00b7      Evaluate and recommend hardware solutions for diverse technical needs\n\u00b7      Monitor, maintain, and secure servers, networks, and computer systems\n\u00b7      Implement system updates, patches, backups, and disaster recovery operations\n\u00b7      Ensure compliance with security, privacy, and regulatory requirements\n\u00b7      Collaborate with cross-functional teams to resolve issues and enhance system performance\n\u00b7      Document IT procedures and system configurations\n\u00b7      Independently drive projects to completion, acting as a technical project manager:\n\u00b7      Develop project plans and timelines\n\u00b7      Proactively identify and mitigate risks\n\u00b7      Communicate project status and milestones to stakeholders\n\u00b7      Facilitate team meetings and stakeholder reviews\n\u00b7      Track KPIs and project outcomes\n\u00b7      Capture lessons learned and implemented best practices\n \nQualifications\n \n\u00b7      3\u20135 years\u2019 experience in IT operations or similar roles\n\u00b7      Bachelor\u2019s degree in Computer Science, Information Technology, or related field\n\u00b7      Strong scripting skills (PowerShell, C# preferred)\n\u00b7      Deep knowledge of operating systems (Windows, Linux), as well as using and automating Azure and XML\n\u00b7      Experience with network administration, security, and Azure virtual machines\n\u00b7      Familiarity with corporate IT environments (AAD, AD, Directory Services, SharePoint, ADO)\n\u00b7      Experience with ITIL-based helpdesk systems and ticketing platforms (JIRA, Autotask, Kaseya, etc.)\n\u00b7      Ability to work independently and collaboratively\n\u00b7      Service-minded, positive, can-do attitude\n\u00b7      Highly Recommended:\n\u00b7      Experience in IT operations\/engineering for a game studio\n\u00b7      Certifications: CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator Associate\n\u00b7      Experience troubleshooting client issues in complex corporate environments\n\u00b7      Experience in technical lab environments and front-line IT operations","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.3251172,"longitude":18.0710935},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"My3twelve AB","positions":2,"profession":"Supporttekniker IT","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"www.my3twelve.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"My3twelve AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":1,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"recruiting@my3twelve.com","images":[],"published_at":"2026-08-31T20:32:20+00:00","expires_at":"2026-09-30T23:59:59+00:00","created_at":"2026-09-01T03:16:18+00:00","updated_at":"2026-09-03T07:22:48+00:00"}}