{"data":{"id":195289,"slug":"it-tekniker-20","type":"job","title":"IT Support Technician","description":"Are you solution-oriented, enjoy helping others, and have a strong interest in IT and technology? Do you thrive in a broad role where you support the organization, lead projects, and contribute to development? Do you have solid experience in IT support? Then an exciting role as an IT Support Technician awaits you at a leading hotel chain.\n\nAbout the role\nAs an IT Support Technician, you will work in an international environment focused on creating a five-star experience for employees and guests in hotels and restaurants.\n\nYou will have a broad role with a focus on operations, management, and support of existing IT systems. You will work closely with users and actively contribute to developing the IT environment. The role involves providing general technical support to the organization and handling varying work tasks.\n\nYour main responsibilities are to:\n\nProvide technical support as a first-line Helpdesk.\n\nLead IT-related projects and manage IT purchases.\n\nReceive and handle inquiries via phone, email, chat, and ticketing systems.\n\nCreate accounts and manage permissions in Active Directory\/Entra ID and Azure.\n\nHandle on- and offboarding, license management, and shared mailboxes in Office 365.\n\nAdminister Windows and Linux servers as well as SharePoint.\n\nWork with remote access, monitoring, troubleshooting, patching, configuration, and operations.\n\nManage firewalls, information security, and network\/switching (Cisco\/Ruckus\/HP).\n\nProvide basic technical support to hotel guests.\n\nManage and drive smaller IT projects and certain IT security matters.\n\nHere you will have the opportunity to work independently and diversely, and be part of developing IT support for the entire organization.\n\nWho are you?\nWe are looking for someone with at least five years of experience in IT and\/or technical work, with some years in IT support. You preferably have experience in both strategic and operational work as well as international environments.\n\nAs a person, you are driven, self-directed, initiative-taking, and solution-oriented. You thrive in a dynamic environment with a fast pace and can handle inquiries independently. You are a strong communicator who can engage with different types of stakeholders, from the CEO to technicians, in a professional and clear manner. Collaboration, service, and quality are important to you.\n\nWe are looking for someone who has:\n\nHigh school diploma in IT or similar, plus at least five years of relevant experience.\n\nAt least two years of work experience from the hotel industry.\n\nStrong knowledge of Windows, Microsoft 365, Active Directory, Azure AD\/Entra ID, Windows Server, Linux Server, GPOs, and VMware vSphere.\n\nFluent Swedish and good English. Additional languages are a plus.\n\nExperience with IT-related projects and collaboration with vendors.\n\nPedagogical skills and preferably experience in internal IT training.\n\nA structured, unpretentious, and service-oriented work approach.\n\nDrive to initiate and complete projects and investments.\n\nIT certifications are a plus.\n\nSwedish is a requirement.\n\nWorking hours are primarily Monday\u2013Friday daytime, but on-call, on-duty, and weekend work may be included in the long term. The work takes place mainly on-site at the hotel.\n\nWe offer\nAn exciting and varied role in a small IT team, where you report to the IT Manager.\n\nAn international workplace with great diversity and vibrant culture.\n\nA workplace with a high ceiling and varying tasks.\n\nA permanent full-time position with a six-month probationary period.\n\nStart date by agreement.\n\nA background check will be conducted as part of the recruitment process. Selection and interviews are ongoing, and the position may be filled before the final application deadline.\n\nYou as a person\nDo you enjoy delivering world-class service and get energized by solving problems? Are you positive, engaged, and enjoy interacting with people in a fast-paced environment? Then this could be the role for you!\n\nWe are looking for a service desk professional who wants to be part of a cohesive team where collaboration, service, and work enjoyment are in focus. Your personality, attitude, willingness to learn, and genuine commitment are important keys to success.\n\nYour application\nWe present candidates continuously, so apply as soon as possible. For questions, contact omar.lordfye@thalamus.se or tilda.stenmark@thalamus.se.\n\nWhat we offer you\nAs an employee at Thalamus, you receive a secure position with a collective agreement (IT\/Telecom Agreement, not the staffing agreement), wellness benefits, fixed monthly salary, and pension. Community is important to us, and we arrange, among other things, team building events, summer parties, and Christmas dinners.\n\nYour new employer\nThalamus is a growing consulting and recruitment company in IT & Technology with 20 years of experience. We are a family-oriented company at Alvik strand focused on consulting in the Stockholm region.\n\nOur core values are to be fast and friendly. We are a cheerful and knowledge-driven team characterized by quality, innovation, and personal commitment.\n\nWe hope you want to become one of us!","language":"sv","is_translated":true,"title_original":"IT-tekniker","description_original":"\u00c4r du l\u00f6sningsorienterad, gillar att hj\u00e4lpa andra och har ett starkt intresse f\u00f6r IT och teknik? Trivs du i en bred roll d\u00e4r du st\u00f6ttar organisationen, leder projekt och bidrar till utveckling? Har du gedigen erfarenhet av IT-support? D\u00e5 v\u00e4ntar en sp\u00e4nnande roll som IT-supporttekniker p\u00e5 en ledande hotellkedja.Om rollen\nSom IT-supporttekniker arbetar du i en internationell milj\u00f6 med fokus p\u00e5 att skapa en femstj\u00e4rnig upplevelse f\u00f6r medarbetare och g\u00e4ster inom hotell och restauranger.\nDu f\u00e5r en bred roll med fokus p\u00e5 drift, f\u00f6rvaltning och support av befintliga IT-system. Du arbetar n\u00e4ra anv\u00e4ndarna och bidrar aktivt till att utveckla IT-milj\u00f6n. Rollen inneb\u00e4r att ge generell teknisk support till organisationen och hantera varierande arbetsuppgifter.\nDina huvudsakliga arbetsuppgifter \u00e4r att:\n\nGe teknisk support som f\u00f6rsta linjens Helpdesk.\n\n\nProjektleda IT-relaterade projekt och hantera IT-ink\u00f6p.\n\n\nTa emot och hantera \u00e4renden via telefon, mail, chatt och \u00e4rendehanteringssystem.\n\n\nSkapa konton och hantera beh\u00f6righeter i Active Directory\/Entra ID och Azure.\n\n\nAnsvara f\u00f6r on- och offboarding samt licenshantering och delade mailkorgar i Office 365.\n\n\nAdministrera Windows- och Linux-servrar samt SharePoint.\n\n\nArbeta med fj\u00e4rrstyrning, \u00f6vervakning, fels\u00f6kning, patchning, konfiguration och drift.\n\n\nHantera brandv\u00e4gg, informationss\u00e4kerhet och n\u00e4tverk\/switching (Cisco\/Ruckus\/HP).\n\n\nHj\u00e4lpa hotellg\u00e4ster med enklare teknisk support.\n\n\nHantera och driva mindre IT-projekt samt vissa fr\u00e5gor inom IT-s\u00e4kerhet.\n\n\nH\u00e4r f\u00e5r du m\u00f6jlighet att arbeta sj\u00e4lvst\u00e4ndigt och omv\u00e4xlande samt vara med och utveckla IT-st\u00f6det f\u00f6r hela organisationen.\nVem \u00e4r du?\nVi s\u00f6ker dig med minst fem \u00e5rs erfarenhet inom IT och\/eller tekniskt arbete, varav n\u00e5gra \u00e5r inom IT-support. Du har g\u00e4rna erfarenhet av b\u00e5de strategiskt och operativt arbete samt av internationella milj\u00f6er.\nSom person \u00e4r du driven, sj\u00e4lvg\u00e5ende, initiativtagande och l\u00f6sningsorienterad. Du trivs i en dynamisk milj\u00f6 med h\u00f6gt tempo och kan hantera \u00e4renden sj\u00e4lvst\u00e4ndigt. Du \u00e4r en stark kommunikat\u00f6r som kan bem\u00f6ta olika typer av intressenter, fr\u00e5n VD till tekniker, p\u00e5 ett professionellt och tydligt s\u00e4tt. Samarbete, service och kvalitet \u00e4r viktigt f\u00f6r dig.\nVi s\u00f6ker dig som har:\n\nGymnasieexamen inom IT eller liknande samt minst fem \u00e5rs relevant erfarenhet.\n\n\nMinst tv\u00e5 \u00e5rs yrkesvana fr\u00e5n arbete inom hotell\n\n\nGoda kunskaper i Windows, Microsoft 365, Active Directory, Azure AD\/Entra ID, Windows Server, Linux Server, GPO:er och VMware vSphere.\n\n\nFlytande svenska och god engelska. Ytterligare spr\u00e5k \u00e4r meriterande.\n\n\nErfarenhet av IT-relaterade projekt och samarbete med leverant\u00f6rer.\n\n\nPedagogisk f\u00f6rm\u00e5ga och g\u00e4rna erfarenhet av intern IT-utbildning.\n\n\nEtt strukturerat, prestigel\u00f6st och serviceinriktat arbetss\u00e4tt.\n\n\nDriv att initiera och fullf\u00f6lja projekt och investeringar.\n\n\nIT-certifieringar \u00e4r meriterande.\n\n\nSvenska \u00e4r ett krav.\nArbetstiderna \u00e4r fr\u00e4mst m\u00e5ndag\u2013fredag dagtid, men beredskaps-, jour- och helgarbete kan p\u00e5 sikt ing\u00e5. Arbetet sker huvudsakligen p\u00e5 plats p\u00e5 hotellet.\nVi erbjuder\nEn sp\u00e4nnande och varierad roll i ett mindre IT-team, d\u00e4r du rapporterar till IT-chef.\n\n\nEn internationell arbetsplats med stor m\u00e5ngfald och levande kultur.\n\n\nEn arbetsplats med h\u00f6gt i tak och varierande arbetsuppgifter.\n\n\nTillsvidareanst\u00e4llning p\u00e5 heltid med sex m\u00e5naders provanst\u00e4llning.\n\n\nTilltr\u00e4de enligt \u00f6verenskommelse.\n\n\nBakgrundskontroll kommer att genomf\u00f6ras som en del av rekryteringsprocessen. Urval och intervjuer sker l\u00f6pande och tj\u00e4nsten kan tills\u00e4ttas innan sista ans\u00f6kningsdag.\nDu som person\nTycker du om att ge service i v\u00e4rldsklass och f\u00e5r energi av att l\u00f6sa problem? \u00c4r du positiv, engagerad och trivs med att ha kontakt med m\u00e4nniskor i ett h\u00f6gt tempo? D\u00e5 kan det h\u00e4r vara rollen f\u00f6r dig!\nVi s\u00f6ker en servicedeskmedarbetare som vill bli en del av ett sammansvetsat team d\u00e4r samarbete, service och arbetsgl\u00e4dje st\u00e5r i fokus. Din personlighet, inst\u00e4llning, vilja att l\u00e4ra och genuina engagemang \u00e4r viktiga nycklar till framg\u00e5ng.\nDin ans\u00f6kan\nVi presenterar kandidater l\u00f6pande, s\u00e5 ans\u00f6k s\u00e5 snart som m\u00f6jligt. Vid fr\u00e5gor, kontakta omar.lordfye@thalamus.se eller tilda.stenmark@thalamus.se.\nVi erbjuder dig\nSom anst\u00e4lld hos Thalamus f\u00e5r du en trygg anst\u00e4llning med kollektivavtal (IT\/Telekomavtalet, inte bemanningsavtalet), friskv\u00e5rdsbidrag, fast m\u00e5nadsl\u00f6n och pension. Gemenskap \u00e4r viktigt f\u00f6r oss och vi arrangerar bland annat AW, sommarfest och julbord.\nDin nya arbetsgivare\nThalamus \u00e4r ett v\u00e4xande konsult- och rekryteringsf\u00f6retag inom IT & Teknik med 20 \u00e5rs erfarenhet. Vi \u00e4r ett familj\u00e4rt bolag i Alvik strand med fokus p\u00e5 konsultverksamhet i Stockholms l\u00e4n.\nV\u00e5ra k\u00e4rnv\u00e4rden \u00e4r att vara snabba och trevliga. Vi \u00e4r ett glatt och kunskapsdrivet g\u00e4ng som k\u00e4nnetecknas av kvalitet, nyt\u00e4nkande och personligt engagemang.\nHoppas du vill bli en av oss!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Stockholm Central","full_address":null,"city":"Stockholm","country":"SE","latitude":59.330810528125,"longitude":18.054570204117},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Thalamus it consulting AB","postcode":"11164","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobb.thalamustech.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Thalamus IT","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"omar.lordfye@thalamus.se","images":[],"published_at":"2026-09-04T09:40:18+00:00","expires_at":"2026-09-07T23:59:59+00:00","created_at":"2026-09-05T03:29:18+00:00","updated_at":"2026-09-05T04:00:35+00:00"}}