{"data":{"id":203405,"slug":"it-tekniker-inom-mdm-telefoni-orebro","type":"job","title":"IT Technician for MDM \/ Telephony - \u00d6rebro","description":"About Kriminalv\u00e5rden\nKriminalv\u00e5rden is growing \u2013 we are building new facilities, renovating, and expanding, and we are now seeking additional staff members. Our most important goal is to reduce reoffending \u2013 to break the cycle of crime. If we succeed, society becomes safer and more secure for everyone. We are the authority responsible for prisons, probation services, remand facilities, and prisoner transports.\nDo you want to contribute to a safer society? Our IT department is undertaking a major initiative focused on a digital Kriminalv\u00e5rden. Together, we work to create conditions and solutions that make a difference in our operations. The IT department is experiencing strong growth. We are looking for someone with a strong interest in IT, knowledge, and experience that can enrich our digitalization journey and who wants to make a difference in society within your profession.\nJob Description\nAs an IT technician, you will primarily work on developing, supporting, and maintaining our MDM systems and the various IT solutions that use MDM systems.\nYou will also work on developing, supporting, and maintaining various telephony solutions. Furthermore, together with colleagues, you will be responsible for ensuring that developed services function correctly and efficiently for our users, and you will participate in projects and assignments.\nAn important part of the role is keeping yourself updated through, among other things, monitoring developments in the field.\nIn your role, you will have contact with external suppliers \/ partners and handle support cases that our 1st and 2nd-line support cannot resolve. You will work closely with colleagues internally and with external partners.\nQualifications\nWe are looking for someone who works well with complex issues, takes responsibility, and drives processes forward. You can plan, organize, and prioritize as part of your work. Furthermore, you are calm, stable, and work well with other people by being attentive and communicative. You continuously maintain your specialist knowledge.\nTo thrive and succeed in your assignment, it is important that you share Kriminalv\u00e5rden's fundamental values of a humane worldview, respect for the individual, and the belief that people are capable of development. You are also aware of and understand how background, culture, and group affiliation affect you and others. Furthermore, through your approach, you are expected to contribute to everyone being treated equitably. We place great importance on personal suitability.\nWe are looking for someone who has:\n\u2022 Completed upper secondary education or other education combined with work experience that Kriminalv\u00e5rden deems relevant\n\u2022 Several years of experience working as an IT technician \/ technician within MDM \/ telephony\n\u2022 Ability to express yourself well in speech and writing in Swedish and English\n \nIt is also advantageous to have:\n\u2022 Technical education within the MDM \/ telephony field\n\u2022 Experience working with MDM and EMM solutions for mobile devices\n\u2022 Experience in service and support work focused on MDM \/ telephony solutions\n\u2022 Experience working with security-related technical issues\n\u2022 Experience working with specialized telephony solutions \/ switchboard systems\n\u2022 Experience solving problems in complex IT environments\n\u2022 Experience performing in-depth troubleshooting on software and hardware\n\u2022 Experience working at Kriminalv\u00e5rden\n\u2022 Experience with ITIL\n\u2022 Experience with technical documentation\n\u2022 Knowledge of IT security\n\u2022 Knowledge of Active Directory\n\u2022 Knowledge of networks and communication technology\nNOTE! Click on this link to apply for the position: Apply here\nOther Information\nKriminalv\u00e5rden has chosen to remove the personal letter and replaced it with selection questions that are relevant for the position. Your answers to the selection questions and your CV will form the basis for whether you are qualified to proceed in the process.\nTo be eligible for employment at Kriminalv\u00e5rden, you must meet high standards regarding suitability, judgment, security and confidentiality awareness, and comply with applicable laws. This means that you stand up for democratic values and the state values that apply to Kriminalv\u00e5rden's operations.\nCertain positions are classified as security-sensitive, and a security clearance with background check will be conducted before an employment decision is made. For certain security-sensitive positions, Swedish citizenship is required. Kriminalv\u00e5rden welcomes applicants with diverse backgrounds and experiences. Read more about security clearance here: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/sakerhetsprovning-vid-rekrytering\/\nThe position may involve war placement at Kriminalv\u00e5rden. Read more about war placement here: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/krigsplacering\/\nIndividual salary determination applies.\nTrial employment may be used.\nKriminalv\u00e5rden strives for an equal gender distribution and increased diversity.\nTo submit your application, click on the application link in the ad. Questions about how to apply and upload your CV should be directed directly to Varbi. Questions about specific positions will be answered by the contact person specified in the ad.\nWe kindly but firmly decline direct contact from staffing and recruitment companies as well as sales representatives of recruitment ads. Kriminalv\u00e5rden has negotiated agreements.","language":"sv","is_translated":true,"title_original":"IT-tekniker inom MDM \/ Telefoni - \u00d6rebro","description_original":"Om Kriminalv\u00e5rden\nKriminalv\u00e5rden v\u00e4xer \u2013 vi bygger nytt, bygger om och bygger till och s\u00f6ker nu fler medarbetare. V\u00e5rt viktigaste m\u00e5l \u00e4r att minska \u00e5terfall i brott \u2013 att bryta den onda cirkeln. Lyckas vi med det blir samh\u00e4llet tryggare och s\u00e4krare f\u00f6r alla. Vi \u00e4r den myndighet som ansvarar f\u00f6r anstalter, friv\u00e5rd, h\u00e4kten och klienttransporter.\nVill du vara med och bidra till ett tryggare samh\u00e4lle? V\u00e5r IT-avdelning genomf\u00f6r en stor satsning med fokus p\u00e5 en digital Kriminalv\u00e5rd. Tillsammans jobbar vi f\u00f6r att skapa f\u00f6ruts\u00e4ttningar och l\u00f6sningar som g\u00f6r skillnad i v\u00e5r verksamhet. IT-avdelningen \u00e4r under stark tillv\u00e4xt. Vi s\u00f6ker dig som har ett stort IT-intresse, kunskaper och erfarenheter som kan berika v\u00e5r digitaliseringsresa och som vill vara med och g\u00f6ra skillnad i samh\u00e4llet inom just din profession.\nArbetsbeskrivning\nSom It-tekniker kommer du att fr\u00e4mst arbeta med att utveckla, st\u00f6dja och underh\u00e5lla v\u00e5ra MDM-system samt de olika IT-l\u00f6sningar som anv\u00e4nder MDM-system.\nDu kommer \u00e4ven arbeta med att utveckla, st\u00f6dja och underh\u00e5lla olika telefoni-l\u00f6sningar. Vidare kommer du, tillsammans med kollegor, ansvara f\u00f6r att framtagna tj\u00e4nster fungerar korrekt och effektivt f\u00f6r v\u00e5ra anv\u00e4ndare samt delta i projekt och uppdrag.\nEn viktig del \u00e4r att h\u00e5lla dig uppdaterad genom bland annat omv\u00e4rldsbevakning.\nI din roll kommer du ha kontakt med externa leverant\u00f6rer \/ samarbetspartners samt hanterar support-\u00e4renden som v\u00e5r 1:a- och 2:a-linjes support inte l\u00f6ser. Du kommer att ha ett n\u00e4ra arbete med andra internt samt med externa partners.\nKvalifikationer\nVi s\u00f6ker dig som arbetar bra med komplexa fr\u00e5gest\u00e4llningar, d\u00e4r du tar ansvar och driver processer vidare. Du kan planera, organisera och prioritera som en del i ditt arbete. Vidare \u00e4r du lugn, stabil och arbetar bra med andra m\u00e4nniskor genom att vara lyh\u00f6rd och kommunikativ. Du underh\u00e5ller kontinuerligt din specialistkunskap.\nF\u00f6r att trivas och lyckas i ditt uppdrag \u00e4r det viktigt att du delar Kriminalv\u00e5rdens grundl\u00e4ggande v\u00e4rderingar om en human m\u00e4nniskosyn, respekt f\u00f6r individen och tron p\u00e5 att m\u00e4nniskan \u00e4r utvecklingsbar. Du \u00e4r \u00e4ven medveten om och har f\u00f6rst\u00e5else f\u00f6r hur bakgrund, kultur och grupptillh\u00f6righet p\u00e5verkar dig sj\u00e4lv och andra. Vidare f\u00f6rv\u00e4ntas du med ditt f\u00f6rh\u00e5llningss\u00e4tt bidra till att alla blir likv\u00e4rdigt bem\u00f6tta. Vi l\u00e4gger stor vikt vid personlig l\u00e4mplighet.\nVi s\u00f6ker dig som har:\n\u2022 Fullst\u00e4ndig gymnasieutbildning alternativt annan utbildning i kombination med arbetslivserfarenhet som Kriminalv\u00e5rden bed\u00f6mer relevant\n\u2022 Fler\u00e5rig erfarenhet av att arbeta som It-tekniker\/tekniker inom MDM \/ telefoni\n\u2022 F\u00f6rm\u00e5ga att uttrycka sig v\u00e4l i tal och skrift p\u00e5 svenska och engelska\n\u00a0\nDet \u00e4r \u00e4ven meriterande med:\n\u2022 Tekniska utbildningar inom omr\u00e5det MDM \/ telefoni\n\u2022 Erfarenhet av att arbeta med MDM och EMM-l\u00f6sningar f\u00f6r mobila enheter\n\u2022 Erfarenhet av arbete inom service och support med inriktning mot MDM \/ telefonil\u00f6sningar\n\u2022 Erfarenhet av att arbeta med s\u00e4kerhetstekniska fr\u00e5gor\n\u2022 Erfarenhet av att arbeta med speciall\u00f6sningar inom telefoni \/ v\u00e4xlar\n\u2022 Erfarenhet av att l\u00f6sa problem i komplexa IT-milj\u00f6er\n\u2022 Erfarenhet av att utf\u00f6ra djupare fels\u00f6kning p\u00e5 mjukvara och h\u00e5rdvara\n\u2022 Erfarenhet av arbete inom Kriminalv\u00e5rden\n\u2022 Erfarenhet av ITIL\n\u2022 Erfarenhet av teknisk dokumentation\n\u2022 Kunskap kring IT-s\u00e4kerhet\n\u2022 Kunskap om Active Directory\n\u2022 Kunskap om n\u00e4tverk och kommunikationsteknik\nOBS! Klicka p\u00e5 denna l\u00e4nk f\u00f6r att s\u00f6ka tj\u00e4nsten: Ans\u00f6k h\u00e4r\n\u00d6vrigt\nKriminalv\u00e5rden har valt att ta bort det personliga brevet och ersatt det med urvalsfr\u00e5gor som \u00e4r relevanta f\u00f6r tj\u00e4nsten. Svaren i urvalsfr\u00e5gorna och CV ligger till grund f\u00f6r om du \u00e4r kvalificerad att g\u00e5 vidare i processen.\nF\u00f6r att bli aktuell f\u00f6r anst\u00e4llning inom Kriminalv\u00e5rden kr\u00e4vs att du motsvarar h\u00f6gt st\u00e4llda krav g\u00e4llande l\u00e4mplighet, omd\u00f6me, s\u00e4kerhets- och sekretessmedvetande och att du f\u00f6ljer g\u00e4llande lagar. Det inneb\u00e4r att du st\u00e5r upp f\u00f6r demokratiska v\u00e4rderingar och den statliga v\u00e4rdegrund som g\u00e4ller f\u00f6r Kriminalv\u00e5rdens verksamhet.\nVissa befattningar \u00e4r placerade i s\u00e4kerhetsklass och d\u00e5 kommer en s\u00e4kerhetspr\u00f6vning med registerkontroll att genomf\u00f6ras innan beslut om anst\u00e4llning fattas. F\u00f6r vissa s\u00e4kerhetsklassade tj\u00e4nster kr\u00e4vs svenskt medborgarskap. Kriminalv\u00e5rden v\u00e4lkomnar s\u00f6kande med olika bakgrund och erfarenheter. L\u00e4s mer om s\u00e4kerhetspr\u00f6vning h\u00e4r: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/sakerhetsprovning-vid-rekrytering\/\nBefattningen kan inneb\u00e4ra krigsplacering vid Kriminalv\u00e5rden. L\u00e4s mer om krigsplacering h\u00e4r: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/krigsplacering\/\nIndividuell l\u00f6nes\u00e4ttning till\u00e4mpas.\nProvanst\u00e4llning kan komma att till\u00e4mpas.\nKriminalv\u00e5rden str\u00e4var efter en j\u00e4mn k\u00f6nsf\u00f6rdelning och \u00f6kad m\u00e5ngfald.\u00a0\nF\u00f6r att skicka in din ans\u00f6kan, klicka p\u00e5 ans\u00f6kningsl\u00e4nken i annonsen. Fr\u00e5gor om hur du ans\u00f6ker och l\u00e4gger in ditt CV st\u00e4ller du direkt till Varbi. Fr\u00e5gor om specifika jobb besvaras av den kontaktperson som anges i annonsen.\u00a0\nVi undanber oss v\u00e4nligen men best\u00e4mt direktkontakt med bemannings- och rekryteringsf\u00f6retag samt f\u00f6rs\u00e4ljare av rekryteringsannonser. Kriminalv\u00e5rden har upphandlade avtal.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Klostergatan 37","full_address":null,"city":"\u00d6rebro","country":"SE","latitude":59.27490403584,"longitude":15.217545301647},"metadata":{"region":"\u00d6rebro l\u00e4n","duration":"Tills vidare","employer":"Kriminalv\u00e5rden","postcode":"70361","positions":1,"profession":"IT-tekniker\/Datatekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"http:\/\/kriminalvarden.varbi.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Olof Carlstein (SEKO)","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"IT-avdelningen, Enheten f\u00f6r drift och infrastruktur","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":5,"bot_views_count":2,"ai_vendor_counts":{"meta":3,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"077-2280800","owner_email":"Olof.Carlstein@Kriminalvarden.se","images":[],"published_at":"2026-09-09T09:54:03+00:00","expires_at":"2026-09-28T23:59:59+00:00","created_at":"2026-09-10T04:05:31+00:00","updated_at":"2026-09-15T03:02:29+00:00"}}