{"data":{"id":221159,"slug":"it-tekniker-skrivare-3","type":"job","title":"IT Technician Printer","description":"The position is placed within the Administration of Operations Support and Services, which is one of eight administrations in Link\u00f6ping Municipality. Within the administration, the municipality's internal services and support functions are centralized. We contribute to the development of the municipality's operations and cross-municipal service solutions.\n Do you want to brighten everyday life and improve the quality of life for Link\u00f6ping residents? With us, you can make an important difference and contribute to making Link\u00f6ping a better place. Welcome to us!\nYour responsibilities\nAs an IT Technician, you will work with operations, maintenance, and troubleshooting in our printing environment. Your main responsibilities include:\nWorking with operations, technical maintenance and management\n \n \n\nPerforming daily system administration in applications such as PaperCut MF, HP Web Jetadmin and HP Security Manager, and participating in firmware updates, configurations and driver management.\n \n \n\nAnalyzing, troubleshooting and resolving issues in system environments, including creating print queues.\n \n\nHandling more complex incidents and technical issues, such as escalated cases within 2nd and 3rd line support. This includes advanced troubleshooting of print flows, network-related printing issues, user support and handling of hardware failure reports to external vendors.\n \n\nParticipating in implementations of changes in the IT environment according to established processes.\n \n \n\nDeveloping, maintaining and proactively updating technical documentation, operational instructions and guides for both end users and colleagues.\n \n \n\nCollaborating with colleagues and external vendors on more complex incidents or changes to contribute to the development and quality assurance of our IT services.\n\nYour workplace\nWe are the municipality's IT department and belong to the Administration of Operations Support and Services. Here, approximately 120 employees work to deliver stable, secure and modern IT services to the municipality's operations - and in turn to students, users and residents.\nIn the Office-Near IT unit, we are a team of approximately 10 employees who together are responsible for all of the municipality's printers and services within Audio & Video. This means we handle everything from printing solutions to video meetings, projectors and booking screens.\nOur mission is to make the work day easier and smoother for all employees by ensuring that office-near technology works seamlessly in everyday life.\nFor us, helpfulness and development are fundamental. We enjoy sharing our knowledge, supporting each other in everyday situations and improving our working methods together. With us, you get a welcoming workplace with great job satisfaction and excellent opportunities to grow.\nYou who are applying\nWe are looking for someone who wants to have a significant role in our printing environment and share your knowledge with a team where well-being and development go hand in hand. For us, the most important thing is not just that the printer works, but that you want to contribute to a welcoming workplace where we support each other in everyday life.\nYou who are applying have post-secondary education in IT, system administration or equivalent competence acquired through work experience. You have knowledge of IT system operations, troubleshooting and analysis in complex IT environments. Furthermore, you have documented experience of support work in second and\/or third line, with experience in providing support both via remote control and on site (onsite). We see that you also have experience with printer incident management. If you have experience working in an IT environment in public operations, we consider that a merit.\nAs an IT Technician, we see that you have experience working in Active Directory. We consider it a merit if you also have experience with the PaperCut MF printing platform. We also consider it a merit if you have previous experience with complex printer environments and FollowMe solutions as well as the ITIL process framework.\nWe are looking for someone who works well with complex issues, analyzes and breaks down problems and solves complex technical issues. Furthermore, you are a person who plans and prioritizes your work efficiently, sets timeframes and is thorough in your execution. You work well with others, are responsive, have good communication skills both verbally and in writing, and enjoy sharing your knowledge with colleagues. As an IT Technician, you are calm and accommodating in your interactions.\nFor this position, we will request an extract from the criminal record\/suspicion register prior to employment.\nWelcome to submit your application.\nOther information\nIn this application, you do not attach a personal letter.\nYou apply with e-ID. Do you not have e-ID? Contact the responsible HR consultant or manager, and we will help you.\nStart date: By agreement\nEmployment type: Permanent employment\nEmployment degree: 100%\nNumber of open positions: 1\nRef. no.: 17819\nVisit https:\/\/www.linkoping.se\/arbete-och-lediga-jobb\/jobba-hos-oss to read employee stories, benefits, collective agreements and salary statistics.\n \nTogether we shape the city of the future\nLink\u00f6ping is one of Europe's most innovative cities and a municipality of opportunities. With energy, courage and heart, we make our city even better. We are driven by curiosity and the desire to find new solutions. And by brightening everyday life and improving the quality of life for our residents.","language":"sv","is_translated":true,"title_original":"IT-tekniker skrivare","description_original":"Tj\u00e4nsten \u00e4r placerad inom f\u00f6rvaltningen Verksamhetsst\u00f6d och service som \u00e4r en av \u00e5tta f\u00f6rvaltningar i Link\u00f6pings kommun. Inom f\u00f6rvaltningen finns kommunens interna tj\u00e4nster och servicefunktioner samlade. Vi bidrar till utveckling av kommunens verksamheter och kommun\u00f6vergripande servicel\u00f6sningar.\n\u00a0Vill du f\u00f6rgylla vardagen och f\u00f6rb\u00e4ttra livskvaliteten f\u00f6r Link\u00f6pingsborna? Hos oss kan du g\u00f6ra en viktig skillnad och bidra till att g\u00f6ra Link\u00f6ping till en b\u00e4ttre plats. V\u00e4lkommen till oss!\nDina arbetsuppgifter\nSom IT-tekniker kommer du att arbeta med drift, underh\u00e5ll och felavhj\u00e4lpning i v\u00e5r utskriftsmilj\u00f6. Dina huvudsakliga arbetsuppgifter inkluderar att:\nArbeta med drift, tekniskt underh\u00e5ll och f\u00f6rvaltning\n\u00a0\n\u00a0\n\nUtf\u00f6ra daglig systemadministration i program som PaperCut MF, HP Web Jetadmin och HP Security Manager, samt delta\u00a0 firmware-uppdateringar, konfigurationer och drivrutinshantering.\n\u00a0\n\u00a0\n\nAnalysera, fels\u00f6ka och \u00e5tg\u00e4rda problem i systemmilj\u00f6er, inklusive skapande av utskriftsk\u00f6er.\n\u00a0\n\nHantera mer komplexa incidenter och tekniska problem, s\u00e5som eskalerade \u00e4renden inom 2nd och 3rd line support. Detta innefattar avancerad fels\u00f6kning av utskriftsfl\u00f6den, n\u00e4tverksrelaterade utskriftsproblem, anv\u00e4ndarst\u00f6d samt hantering av h\u00e5rdvarufelanm\u00e4lningar mot externa leverant\u00f6rer.\n\u00a0\n\nDelta i genomf\u00f6randen vid f\u00f6r\u00e4ndringar i IT-milj\u00f6n enligt etablerade processer.\n\u00a0\n\u00a0\n\nTa fram, underh\u00e5lla och proaktivt uppdatera teknisk dokumentation, driftinstruktioner samt guider f\u00f6r b\u00e5de slutanv\u00e4ndare och kollegor.\n\u00a0\n\u00a0\n\nSamverka med kollegor och externa leverant\u00f6rer vid mer komplexa incidenter eller f\u00f6r\u00e4ndringar f\u00f6r att bidra till utveckling och kvalitetss\u00e4kring av v\u00e5ra IT-tj\u00e4nster.\n\nDin arbetsplats\nVi \u00e4r kommunens IT-avdelning och tillh\u00f6r f\u00f6rvaltningen Verksamhetsst\u00f6d och service. H\u00e4r arbetar cirka 120 medarbetare med att leverera stabila, s\u00e4kra och moderna IT-tj\u00e4nster till kommunens verksamheter - och i f\u00f6rl\u00e4ngningen till elever, brukare och inv\u00e5nare.\nVi p\u00e5 enheten Kontorsn\u00e4ra IT \u00e4r ett team p\u00e5 cirka 10 medarbetare som tillsammans ansvarar f\u00f6r kommunens alla skrivare samt tj\u00e4nster inom Ljud & Bild. Det inneb\u00e4r att vi hanterar allt fr\u00e5n utskriftsl\u00f6sningar till videom\u00f6ten, projektorer och bokningssk\u00e4rmar.\u00a0\nV\u00e5rt uppdrag \u00e4r att g\u00f6ra arbetsdagen enklare och smidigare f\u00f6r alla anst\u00e4llda genom att se till att den kontorsn\u00e4ra tekniken fungerar s\u00f6ml\u00f6st i vardagen.\u00a0\nF\u00f6r oss \u00e4r hj\u00e4lpsamhet och utveckling A och O. Vi delar g\u00e4rna med oss av v\u00e5r kunskap, st\u00f6ttar varandra i vardagen och f\u00f6rb\u00e4ttrar v\u00e5ra arbetss\u00e4tt tillsammans. Hos oss f\u00e5r du en v\u00e4lkomnande arbetsplats med mycket arbetsgl\u00e4dje och goda m\u00f6jligheter att v\u00e4xa.\nDu som s\u00f6ker\nVi s\u00f6ker dig som vill ha en betydande roll i v\u00e5r utskriftsmilj\u00f6 och dela din kunskap med ett team d\u00e4r trivsel och utveckling g\u00e5r hand i hand. F\u00f6r oss \u00e4r det viktigaste inte bara att skrivaren fungerar, utan att du vill bidra till en v\u00e4lkomnande arbetsplats d\u00e4r vi st\u00f6ttar varandra i vardagen.\nDu som s\u00f6ker har en eftergymnasial utbildning inom IT, systemadministration eller motsvarande kompetens f\u00f6rv\u00e4rvad genom arbetslivserfarenhet. Du har kunskap inom drift av IT-system, fels\u00f6kning och analys i komplexa IT-milj\u00f6er. Vidare har du dokumenterad erfarenhet av supportarbete i andra och\/eller tredje linjen, med vana av att ge st\u00f6d b\u00e5de via fj\u00e4rrstyrning och p\u00e5 plats (onsite). Vi ser att du som s\u00f6ker \u00e4ven har erfarenhet av incidenthantering av skrivare. Om du har erfarenhet av arbete inom IT-milj\u00f6 i offentlig verksamhet ser vi det som meriterande.\u00a0\nSom IT-tekniker ser vi att du har erfarenhet av att arbeta i Active Directory. Vi ser det som meriterande om du \u00e4ven har erfarenhet av utskriftsplattformen PaperCut MF. Vi ser det \u00e4ven som meriterande om du har tidigare erfarenhet av komplexa skrivarmilj\u00f6er och FollowMe-l\u00f6sningar samt processramverket ITIL.\nVi s\u00f6ker dig som arbetar bra med komplexa fr\u00e5gor, analyserar och bryter ned problem och l\u00f6ser komplexa tekniska problem. Vidare \u00e4r du en person som planerar och prioriterar ditt arbete p\u00e5 ett effektivt s\u00e4tt, s\u00e4tter upp tidsramar och \u00e4r noggrann i ditt utf\u00f6rande. Du arbetar bra med andra, \u00e4r lyh\u00f6rd, har en god kommunikationsf\u00f6rm\u00e5ga b\u00e5de muntligt och skriftligt samt delar g\u00e4rna med dig av din kunskap till kollegor. Som IT-tekniker \u00e4r du lugn och tillm\u00f6tesg\u00e5ende i ditt bem\u00f6tande.\nF\u00f6r den h\u00e4r tj\u00e4nsten kommer vi att beg\u00e4ra ett utdrag ur belastningsregistret\/misstankeregistret inf\u00f6r anst\u00e4llning.\u00a0\nV\u00e4lkommen med din ans\u00f6kan.\u00a0\n\u00d6vrig information\nI denna ans\u00f6kan bifogar du inget personligt brev.\nDu ans\u00f6ker med e-legitimation. Saknar du e-legitimation? Kontakta ansvarig HR-konsult eller chef, s\u00e5 hj\u00e4lper vi dig.\nTilltr\u00e4de: Enligt \u00f6verenskommelse\nAnst\u00e4llningsform: Tillsvidareanst\u00e4llning\nSyssels\u00e4ttningsgrad: 100%\nAntal lediga befattningar: 1\nRef. nr: 17819\nBes\u00f6k g\u00e4rna\u00a0https:\/\/www.linkoping.se\/arbete-och-lediga-jobb\/jobba-hos-oss\u00a0f\u00f6r att ta del av medarbetarber\u00e4ttelser, f\u00f6rm\u00e5ner, kollektivavtal och l\u00f6nestatistik.\n\u00a0\nTillsammans formar vi framtidsstaden\nLink\u00f6ping \u00e4r en av Europas mest innovativa st\u00e4der och m\u00f6jligheternas kommun. Med energi, mod och hj\u00e4rta g\u00f6r vi v\u00e5r stad \u00e4nnu b\u00e4ttre. Vi drivs av nyfikenheten och viljan att hitta nya l\u00f6sningar. Och av att f\u00f6rgylla vardagen och f\u00f6rb\u00e4ttra livskvaliteten f\u00f6r v\u00e5ra inv\u00e5nare.","available_locales":["en"],"price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Kerstingatan 2","full_address":null,"city":"Link\u00f6ping","country":"SE","latitude":58.404332556716,"longitude":15.605336843966},"metadata":{"region":"\u00d6sterg\u00f6tlands l\u00e4n","duration":"Tills vidare","employer":"Link\u00f6pings kommun","postcode":"58213","positions":1,"profession":"IT-tekniker\/Datatekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.linkoping.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Rbecka Ekstr\u00f6m Thystedt","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Link\u00f6pings kommun ","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":0,"ai_vendor_counts":{"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+4613262581","owner_email":"rebecka.ekstromthyrstedt@linkoping.se","images":[],"published_at":"2026-09-18T10:21:34+00:00","expires_at":"2026-10-16T23:59:59+00:00","created_at":"2026-09-19T03:23:10+00:00","updated_at":"2026-09-22T03:03:29+00:00"}}