{"data":{"id":155471,"slug":"it-tekniker-till-riksdagsforvaltningen-stockholm-experis","type":"job","title":"IT Technician for the Swedish Parliament Administration | Stockholm | Experis","description":"Do you have several years of IT support experience and thrive in a role where service, technology, and user support are in focus? We are now seeking an engaged IT support technician for an exciting consulting assignment at the Swedish Parliament Administration (Riksdagsf\u00f6rvaltningen) in Stockholm. Here you will have the opportunity to work in a modern IT environment, contribute to societally important operations, and develop together with Experis.\n\n\n\n\nJob Description\n\nAs an IT support technician, you will be an important part of daily IT delivery and provide professional support to the organization's users. You will work with troubleshooting, incident management, and user support within Microsoft platforms as well as client and device management.\nThe role involves both work through a ticket management system and direct contact with users via the service desk and help desk. You will collaborate with IT colleagues and contribute to a high service level across the entire organization.\n\n\nYour Responsibilities:\n\nProvide user support and assistance within Microsoft Windows 11.\nManage and troubleshoot tickets within Microsoft 365, including Outlook, Word, Excel, PowerPoint, OneNote, and SharePoint.\nAdminister user accounts, groups, permissions, and licenses in Microsoft Entra ID.\nWork with information classification and sensitivity labels in Microsoft Purview.\nManage and administer mobile devices in Microsoft Intune.\nProvide support for PC workstations and associated peripherals such as docking stations and monitors.\nProvide user support for iPhone and iPad.\nRegister, document, and follow up on tickets according to established processes and procedures.\nContribute to ensuring a high service level and professional conduct in user interactions.\n\n\nWe are Looking for Someone With:\n\nHigher education in IT or equivalent competence acquired through education and work experience.\nAt least three years of experience in qualified IT support or service desk.\nGood knowledge of computers, operating systems, networking, communication, and information security.\nExperience with support and user assistance in Microsoft Windows 11.\nExperience with support and user assistance within Microsoft 365.\nExperience with ticket management systems such as ServiceNow, Easit GO, or similar.\nExperience with Mobile Device Management (MDM).\nGood proficiency in Swedish and English, both spoken and written.\n\n\nDesirable Experience\n\nExperience with Microsoft Purview.\nExperience with Microsoft Entra ID.\nExperience with Microsoft Intune.\nExperience with IT support in the public sector.\nExperience working in a service desk or help desk.\nExperience working according to ITIL.\nExperience with the Marval ticket management system.\n\n\nWho Are You?\n\n\nTo thrive in this role, we believe you are service-oriented, communicative, and solution-focused. You work well with others, take responsibility for your tasks, and have the ability to build trust with users and colleagues. You thrive in an environment where quality, structure, and good service are crucial to organizational success.\n\n\nAbout Experis\n\nExperis is a leading consulting firm in IT and Tech and offers exciting assignments at some of Sweden's most attractive employers. As a consultant at Experis, you will have a dedicated consultant manager, good development opportunities, and the chance to build on your expertise in modern IT and digitalization.\n\n\nPractical Information\n\nLocation: Stockholm\nScope: Full-time\nAssignment Type: Consulting assignment via Experis\nStart: By agreement\n\nDo you want to work in a societally important operation where your technical expertise makes a difference every day? We welcome your application today!","language":"sv","is_translated":true,"title_original":"IT-tekniker till Riksdagsf\u00f6rvaltningen | Stockholm | Experis","description_original":"Har du flera \u00e5rs erfarenhet av IT-support och trivs i en roll d\u00e4r service, teknik och anv\u00e4ndarst\u00f6d st\u00e5r i fokus? Vi s\u00f6ker nu en engagerad IT-supporttekniker f\u00f6r ett sp\u00e4nnande konsultuppdrag hos Riksdagsf\u00f6rvaltningen i Stockholm. H\u00e4r f\u00e5r du m\u00f6jlighet att arbeta i en modern IT-milj\u00f6, bidra till samh\u00e4llsviktig verksamhet och utvecklas tillsammans med Experis.\n \n\n\n\nArbetsbeskrivning\n\nSom IT-supporttekniker kommer du att vara en viktig del av den dagliga IT-leveransen och ge professionellt st\u00f6d till verksamhetens anv\u00e4ndare. Du arbetar med fels\u00f6kning, incidenthantering och anv\u00e4ndarst\u00f6d inom Microsofts plattformar samt klient- och enhetshantering.\nRollen inneb\u00e4r b\u00e5de arbete via \u00e4rendehanteringssystem och direktkontakt med anv\u00e4ndare genom servicedesk och bes\u00f6ksdisk. Du kommer att samarbeta med kollegor inom IT och bidra till en h\u00f6g serviceniv\u00e5 i hela organisationen.\n\n\nDina arbetsuppgifter:\n\nGe anv\u00e4ndarst\u00f6d och support inom Microsoft Windows 11.\nHantera och fels\u00f6ka \u00e4renden inom Microsoft 365, inklusive Outlook, Word, Excel, PowerPoint, OneNote och SharePoint.\nAdministrera anv\u00e4ndarkonton, grupper, beh\u00f6righeter och licenser i Microsoft Entra ID.\nArbeta med informationsklassificering och k\u00e4nslighetsetiketter i Microsoft Purview.\nHantera och administrera mobila enheter i Microsoft Intune.\nGe support p\u00e5 PC-arbetsplatser och tillh\u00f6rande kringutrustning s\u00e5som dockningsstationer och bildsk\u00e4rmar.\nGe anv\u00e4ndarst\u00f6d f\u00f6r iPhone och iPad.\nRegistrera, dokumentera och f\u00f6lja upp \u00e4renden enligt etablerade processer och rutiner.\nBidra till att s\u00e4kerst\u00e4lla en h\u00f6g serviceniv\u00e5 och ett professionellt bem\u00f6tande i kontakten med anv\u00e4ndarna.\n\n\nVi s\u00f6ker dig som har:\n\nH\u00f6gskoleutbildning inom IT eller motsvarande kompetens f\u00f6rv\u00e4rvad genom utbildning och arbetslivserfarenhet.\nMinst tre \u00e5rs erfarenhet av kvalificerad IT-support eller servicedesk.\nGoda kunskaper inom datorer, operativsystem, n\u00e4tverk, kommunikation och informationss\u00e4kerhet.\nErfarenhet av support och anv\u00e4ndarst\u00f6d i Microsoft Windows 11.\nErfarenhet av support och anv\u00e4ndarst\u00f6d inom Microsoft 365.\nErfarenhet av \u00e4rendehanteringssystem s\u00e5som ServiceNow, Easit GO eller liknande.\nErfarenhet av Mobile Device Management (MDM).\nGoda kunskaper i svenska och engelska, b\u00e5de i tal och skrift.\n\n\nMeriterande erfarenheter\n\nErfarenhet av Microsoft Purview.\nErfarenhet av Microsoft Entra ID.\nErfarenhet av Microsoft Intune.\nErfarenhet av IT-support inom offentlig sektor.\nErfarenhet av arbete i servicedesk eller bes\u00f6ksdisk.\nErfarenhet av att arbeta enligt ITIL.\nErfarenhet av \u00e4rendehanteringssystemet Marval.\n\n\nVem \u00e4r du?\n\n\nF\u00f6r att trivas i rollen tror vi att du \u00e4r serviceinriktad, kommunikativ och l\u00f6sningsorienterad. Du har l\u00e4tt f\u00f6r att samarbeta med andra, tar ansvar f\u00f6r dina arbetsuppgifter och har f\u00f6rm\u00e5ga att skapa f\u00f6rtroende hos anv\u00e4ndare och kollegor. Du trivs i en milj\u00f6 d\u00e4r kvalitet, struktur och god service \u00e4r avg\u00f6rande f\u00f6r verksamhetens framg\u00e5ng.\n\n\nOm Experis\n\nExperis \u00e4r ett ledande konsultbolag inom IT och Tech och erbjuder sp\u00e4nnande uppdrag hos n\u00e5gra av Sveriges mest attraktiva arbetsgivare. Som konsult hos Experis f\u00e5r du en dedikerad konsultchef, goda utvecklingsm\u00f6jligheter och m\u00f6jlighet att bygga vidare p\u00e5 din kompetens inom modern IT och digitalisering.\n\n\nPraktisk information\n\nPlaceringsort: Stockholm\nOmfattning: Heltid\nUppdragsform: Konsultuppdrag via Experis\nStart: Enligt \u00f6verenskommelse\n\nVill du arbeta i en samh\u00e4llsviktig verksamhet d\u00e4r din tekniska kompetens g\u00f6r skillnad varje dag? V\u00e4lkommen med din ans\u00f6kan redan idag!","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Evenemangsgatan 21","full_address":null,"city":"Stockholm","country":"SE","latitude":59.370126379492,"longitude":18.000879208337},"metadata":{"region":"Stockholms l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Experis AB","postcode":"16979","positions":1,"profession":"IT-tekniker\/Datatekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Dara Tysani","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Data\/IT","employer_workplace":"Experis","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":6,"ai_views_count":4,"ai_vendor_counts":{"openai":2,"anthropic":1,"microsoft":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"dara.tysani@se.experis.com","images":[],"published_at":"2026-08-14T14:55:07+00:00","expires_at":"2026-09-13T23:59:59+00:00","created_at":"2026-08-15T03:43:18+00:00","updated_at":"2026-08-18T03:41:59+00:00"}}