{"data":{"id":175266,"slug":"junior-customer-representative-with-swedish","type":"job","title":"Junior Customer Representative with Swedish","description":"At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation. We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.\nJob Description\nAbout the role\nThis is a rare opportunity to use your Swedish language skills in a professional environment. As a Junior Customer Representative, you will support customers from the Norwegian market while building a long-term career in an international financial organization.\nKey responsibilities\nProvide customer support in Swedish via phone and digital channels\nHandle inquiries regarding accounts, cards, payments and basic banking services\nResolve standard issues during the first contact or escalate when needed\nEnsure high-quality documentation of customer interactions\nFollow internal procedures and compliance requirements\nWhat we expect\nVery good command of Polish (C1) and Swedish (C1) both spoken and written\nSecondary education (degree is a plus, not a must)\nCustomer-oriented attitude and strong communication skills\nReadiness to learn banking products and internal systems\nAttention to detail and reliability\nWhat we offer\nMaternity cover contract\nHighly attractive role for Norwegian speakers in Poland\nCompetitive salary aligned with language skills\nFull training - no banking experience required\nInternational work environment\nLong-term career opportunities and language premium\nSupportive team and modern working conditions\nThis role is designated as home-based remote.\nAccessibility\nWe are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.\nTotal Rewards\nU.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value. We offer a market-competitive compensation package that includes:\nClearly defined salary ranges aligned with industry benchmarks and internal equity standards.\nPerformance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.\nInclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).\nContinuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.\nEmployee recognition programs that celebrate achievements and milestones for all.\nWe regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application. We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.\nClosing Date\nPosting may be closed earlier due to high volume of applicants. We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.","language":"sv","is_translated":true,"title_original":"Junior Customer Representative with Swedish","description_original":"At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation. We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do. Job Description About the role This is a rare opportunity to use your Swedish language skills in a professional environment. As a Junior Customer Representative, you will support customers from the Norwegian market while building a long-term career in an international financial organization. Key responsibilities Provide customer support in Swedish via phone and digital channels\nHandle inquiries regarding accounts, cards, payments and basic banking services\nResolve standard issues during the first contact or escalate when needed\nEnsure high-quality documentation of customer interactions\nFollow internal procedures and compliance requirements\n What we expect Very good command of Polish (C1) and Swedish (C1) both spoken and written\nSecondary education (degree is a plus, not a must)\nCustomer-oriented attitude and strong communication skills\nReadiness to learn banking products and internal systems\nAttention to detail and reliability\n What we offer Maternity cover contract\nHighly attractive role for Norwegian speakers in Poland\nCompetitive salary aligned with language skills\nFull training - no banking experience required\nInternational work environment\nLong-term career opportunities and language premium\nSupportive team and modern working conditions\n This role is designated as home-based remote. Accessibility We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support. Total Rewards U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value. We offer a market-competitive compensation package that includes: Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.\nPerformance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.\nInclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).\nContinuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.\nEmployee recognition programs that celebrate achievements and milestones for all.\n We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application. We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon. Closing Date Posting may be closed earlier due to high volume of applicants. We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"V\u00e5xn\u00e4sgatan 3","full_address":null,"city":"Karlstad","country":"SE","latitude":59.38216609466,"longitude":13.495453976624},"metadata":{"region":"V\u00e4rmlands l\u00e4n","duration":"Tills vidare","employer":"Workwide AB","postcode":"65340","positions":1,"profession":"Administrativ assistent","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Fredrik Carlsen","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Workwide AB","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46701740635","owner_email":"jobs@workwide.se","images":[],"published_at":"2026-08-27T18:44:58+00:00","expires_at":"2026-09-05T23:59:59+00:00","created_at":"2026-08-28T03:18:00+00:00","updated_at":"2026-08-28T04:00:55+00:00"}}