{"data":{"id":173579,"slug":"junior-helpdesktekniker-malmo-experis","type":"job","title":"Junior Help Desk Technician | Malm\u00f6 | Experis","description":"Did you just graduate from an IT-related program? We're looking for someone like you who wants to kickstart their IT career. You have a strong interest in technology, a desire to develop, and you like solving problems in a smart and structured way. With us, you'll get the chance to grow, learn from experienced colleagues, and build a solid foundation for your career. If you're new to the workforce but motivated to develop and make a difference, we'd love to hear from you.\n\n\nJob Description\n\n\nMaybe you already have a passion for technology, or you're curious about exploring an industry full of opportunities? Whatever your starting point, we welcome you if you want to develop, learn new things, and make a difference!\nFor us, IT isn't just about technology\u2014it's about people, problem-solving, and creating smart solutions for everyday life. We're looking for someone who is curious, driven, and genuinely enjoys helping others!\nWith a computer as your primary tool and a genuine drive to help others, you'll have the right conditions to succeed with us. You'll be an important part of a team where your development is in focus\u2014both technically and personally.\nAs a consultant at Experis, you have the opportunity to influence your own journey. We support you in reaching your goals and developing within IT in an environment that encourages learning, collaboration, and innovative thinking.\n\n\nYour responsibilities:\n\nYou are the first point of contact for users via phone, chat, and email\u2014and you guide them safely and professionally!\nYou solve technical problems in a pedagogical, efficient, and service-oriented way.\nYou work with troubleshooting in various areas, for example: networks\noperating systems\ninformation security\nperipherals\n\nYou prioritize, document, and follow up on cases to ensure quality and structure\nYou continuously learn new systems and technologies\u2014development is a natural part of the role\n\n\nWe'd like you to have:\n\nHigh school diploma in an IT-related field or equivalent education\nExperience working in IT support or equivalent\nKnowledge of ticketing systems\nBroad knowledge of computers, peripherals, operating systems, networks, and information security\nKnowledge of Microsoft Office or equivalent\nVery good skills in Swedish and English, both spoken and written\n\n\nAbout Experis\n\n\nExperis is a leading global IT\/Tech consulting firm with over 600 consultants on assignments in Sweden and 22,000 consultants worldwide. Through Experis, you get access to a wide variety of exciting assignments with our interesting clients in both the private and public sectors.\nAt Experis, you get a personal consultant manager and continuous professional development so you can keep up with new technology. Experis, which is part of ManpowerGroup, has a long-term sustainability initiative (Working to change the world - ESG strategy) with the goal of helping to solve the IT skills shortage.\nAt Experis, we are a values-driven company, and everything we do is guided by our values: People, Knowledge, and Innovation.\nPeople | We include and welcome everyone regardless of role, function, or responsibility. We value competence and trust that individuals take personal responsibility and deliver within their role description. We are unpretentious, and our work environment is built on openness and safety.\nKnowledge | We have a \"growth mindset\" and stay relevant in the market by continuously advancing and raising our own competence, our consultants', and our solutions\/offerings.\nInnovation | We dare to try new things and fail. That takes courage. We have an outside-in focus and are constantly engaged in value-creating activities for our target groups.\n\n\nPractical Information\n\nWork Location: Malm\u00f6\nFormat: Full-time.\nReady to take the next step in your IT career? Welcome to Experis!","language":"sv","is_translated":true,"title_original":"Junior helpdesktekniker | Malm\u00f6 | Experis","description_original":"Har du precis tagit studenten fr\u00e5n en IT-relaterad utbildning? Nu s\u00f6ker vi dig som vill kickstarta din karri\u00e4r inom IT. Du har ett stort teknikintresse, en vilja att utvecklas och gillar att l\u00f6sa problem p\u00e5 ett smart och strukturerat s\u00e4tt. Hos oss f\u00e5r du chansen att v\u00e4xa, l\u00e4ra dig av erfarna kollegor och bygga en stabil grund f\u00f6r din karri\u00e4r. \u00c4r du ny i arbetslivet men motiverad att utvecklas och g\u00f6ra skillnad, vill vi g\u00e4rna komma i kontakt med dig.\n\n\nArbetsbeskrivning \n\n\nKanske har du redan ett teknikintresse, eller s\u00e5 \u00e4r du nyfiken p\u00e5 att utforska en bransch full av m\u00f6jligheter? Oavsett var du b\u00f6rjar, v\u00e4lkomnar vi dig som vill utvecklas, l\u00e4ra dig nytt och g\u00f6ra skillnad!\nHos oss handlar IT inte bara om teknik - det handlar om m\u00e4nniskor, probleml\u00f6sning och att skapa smarta l\u00f6sningar i vardagen. Vi s\u00f6ker dig som \u00e4r nyfiken, driven och gillar att hj\u00e4lpa andra!\nMed datorn som ditt fr\u00e4msta verktyg och ett genuint driv att hj\u00e4lpa andra, f\u00e5r du hos oss r\u00e4tt f\u00f6ruts\u00e4ttningar att lyckas. Du blir en viktig del av ett team d\u00e4r din utveckling st\u00e5r i fokus - b\u00e5de tekniskt och personligt.\nSom konsult hos Experis f\u00e5r du m\u00f6jlighet att p\u00e5verka din egen resa. Vi st\u00f6ttar dig i att n\u00e5 dina m\u00e5l och utvecklas inom IT i en milj\u00f6 som uppmuntrar l\u00e4rande, samarbete och nyt\u00e4nkande.\n\n\nDina arbetsuppgifter:\n\nDu \u00e4r f\u00f6rsta kontakt f\u00f6r anv\u00e4ndare via telefon, chatt och mejl - och du guidar dem tryggt och professionellt!\nDu l\u00f6ser tekniska problem p\u00e5 ett pedagogiskt, effektivt och serviceinriktat s\u00e4tt.\nDu arbetar med fels\u00f6kning inom olika omr\u00e5den, exempelvis: n\u00e4tverk\noperativsystem\ninformationss\u00e4kerhet\nkringutrustning\n\nDu prioriterar, dokumenterar och f\u00f6ljer upp \u00e4renden f\u00f6r att s\u00e4kerst\u00e4lla kvalitet och struktur\nDu l\u00e4r dig kontinuerligt nya system och tekniker - utveckling \u00e4r en sj\u00e4lvklar del av rollen\n\n\nVi ser g\u00e4rna att du har: \n\nGymnasial relevant utbildning eller likv\u00e4rdig utbildning\nErfarenhet av arbete inom IT-support eller likv\u00e4rdigt\nKunskaper om \u00e4rendehanteringssystem \n\u00d6vergripande kunskap om datorer, kringutrustning, operativsystem, n\u00e4tverk och informationss\u00e4kerhet \nKunskaper i Microsoft Office eller likv\u00e4rdigt \nMycket goda kunskaper i svenska och engelska, b\u00e5de i tal och skrift \n\n\nOm Experis \n\n\nExperis \u00e4r ett ledande, globalt konsultbolag inom IT\/Tech med \u00f6ver 600 konsulter p\u00e5 uppdrag i Sverige och 22 000 konsulter runt om i v\u00e4rlden. Via Experis f\u00e5r du tillg\u00e5ng till en stor variation av sp\u00e4nnande uppdrag hos v\u00e5ra intressanta kunder inom b\u00e5de privat och offentlig sektor. \nP\u00e5 Experis f\u00e5r du en personlig konsultchef och kontinuerlig kompetensutveckling s\u00e5 att du kan h\u00e5lla dig ajour med ny teknik. Experis, som \u00e4r en del av ManpowerGroup, har ett l\u00e5ngsiktigt h\u00e5llbarhetsarbete (Working to change the world - ESG strategy) med m\u00e5ls\u00e4ttningen att bidra till att l\u00f6sa kompetensbristen av bland annat IT-resurser. \nVi p\u00e5 Experis \u00e4r ett v\u00e4rderingsstyrt bolag, och allt vi g\u00f6r genomsyras av v\u00e5ra v\u00e4rderingar People, Knowledge och Innovation. \nPeople | Vi inkluderar och v\u00e4lkomnar alla oavsett roll, funktion eller ansvar. Vi v\u00e4rderar kompetens och har f\u00f6rtroende f\u00f6r att individen tar eget ansvar och levererar inom ramen f\u00f6r sin rollbeskrivning. Vi \u00e4r prestigel\u00f6sa och v\u00e5rt arbetsklimat bygger p\u00e5 \u00f6ppenhet och trygghet. \nKnowledge | Vi har ett \"growth mindset\" och h\u00e5ller oss relevanta p\u00e5 marknaden genom att st\u00e4ndigt f\u00f6rflytta och h\u00f6ja v\u00e5r egen kompetens, v\u00e5ra konsulters samt v\u00e5ra l\u00f6sningar\/erbjudanden. \nInnovation | Vi v\u00e5gar testa nytt och misslyckas. Det kr\u00e4ver mod. Vi har ett utifr\u00e5n och in-fokus och arbetar hela tiden med v\u00e4rdeskapande aktiviteter f\u00f6r v\u00e5ra m\u00e5lgrupper. \n\n\nPraktisk information\n\nPlaceringsort: Malm\u00f6\nOmfattning: Heltid.\nVill du ta n\u00e4sta steg i din IT-karri\u00e4r? V\u00e4lkommen till Experis!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"S\u00f6dergatan 24","full_address":null,"city":"Malm\u00f6","country":"SE","latitude":55.604188978416,"longitude":13.001392848144},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Experis AB","postcode":"21134","positions":1,"profession":"IT-tekniker\/Datatekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Dara Tysani","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Experis","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":4,"ai_vendor_counts":{"openai":2,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"dara.tysani@se.experis.com","images":[],"published_at":"2026-08-26T15:03:16+00:00","expires_at":"2026-09-26T23:59:59+00:00","created_at":"2026-08-27T03:19:54+00:00","updated_at":"2026-08-28T03:26:53+00:00"}}