{"data":{"id":169992,"slug":"junior-supporttekniker-till-delegia","type":"job","title":"Junior Support Technician at Delegia","description":"Work Location: Nacka, Stockholm (hybrid work)\nScope: Full-time\nEmployment Type: Permanent position with six-month probationary period\nStart Date: November 2026 or by agreement\nApplication Deadline: September 30, 2026\n\nAre you curious about technology, enjoy helping people, and want to develop in a growing software company?\n\nWe are now looking for a junior support technician who wants to help our customers succeed with their events, conferences, and meetings. For us, attitude, curiosity, and willingness to learn are more important than extensive experience or an impressive resume.\n\nAbout the Role\n\nAs a support technician at Delegia, you will help our customers via phone and email when they need support with our systems. You will answer questions, troubleshoot problems, and help customers find solutions.\n\nWhen support workload is lower, you will also have the opportunity to assist in customer projects. This may include setting up content, making simple customizations, testing features, and supporting our project managers in daily work.\n\nThe work is varied and suits you if you enjoy combining customer contact with technology.\n\nWho Are You?\n\nYou don't need to have worked as a support technician before. Perhaps you have recently completed an education, worked in service roles, or built websites in your spare time. What matters most is that you are curious, responsible, and want to develop.\n\nWe believe you:\n- Enjoy helping people\n- Have an interest in technology and digital services\n- Are solution-oriented and enjoy troubleshooting problems\n- Can express yourself well in both speech and writing\n- Are thorough and structured\n- Want to learn new things and develop together with the team\n\nRequirements\n- Good computer skills\n- Good knowledge of Swedish and English, spoken and written\n- Interest in technology and digital systems\n- Ability to work independently and take responsibility for your tasks\n\nMerits\n- Customer service or support experience\n- Basic knowledge of HTML\n- Basic knowledge of JavaScript\n- Experience with web publishing or web development\n- Experience with event, conference, or registration systems\n\nWhat We Offer\n- A great opportunity to start or develop your career in technology and customer support\n- Internal training in our systems and working methods\n- A small and engaged team with close collaboration\n- Opportunity to develop within technology, projects, and customer relations\n- Hybrid work with a combination of work from our office in Nacka and remote work\n- Short decision-making paths and great opportunity to make an impact\n\nAbout Delegia\n\nDelegia develops and delivers digital solutions for events, conferences, congresses, assemblies, and meetings. Since the early 2000s, we have helped companies, authorities, and organizations create professional participant experiences\u2014from the first invitation to the final follow-up.\n\nOur platform is used to manage registrations, participant communication, payments, seminar selections, accommodation, transportation, check-in, name badges, evaluations, and reporting. By bringing the entire participant journey together in one system, we help our customers streamline administration, reduce manual handling, and create better experiences for participants.\n\nOur customers include some of the Nordic region's most well-known companies, authorities, and member organizations. Every year, our solutions are used for thousands of meetings, conferences, training sessions, assemblies, and events\u2014from small specialist meetings to large international events with several thousand participants.\n\nWhat distinguishes Delegia is the combination of a proven platform and close collaboration with our customers. We don't just deliver technology\u2014we contribute with experience, advice, and practical support throughout the project lifecycle. For many of our customers, we are a long-term partner rather than a traditional system supplier.\n\nAs a company, we are large enough to deliver business-critical solutions to some of the Nordic region's most demanding organizations, but small enough to maintain short decision-making paths, personal relationships, and a corporate culture where every employee makes a difference.\n\nLearn more about our products and services at www.delegia.se.\n\nApplication\n\nSend your application with CV and a short presentation of yourself to careers@delegia.se by September 30, 2026.\n\nPlease include \"Junior Support Technician\" in the subject line.\n\nWe conduct interviews on an ongoing basis, and the position may be filled before the final application deadline.\n\nIf you have questions about the position, feel free to contact us at careers@delegia.se.\n\nWelcome to apply to Delegia!","language":"sv","is_translated":true,"title_original":"Junior supporttekniker till Delegia","description_original":"Placeringsort: Nacka, Stockholm (hybridarbete)\nOmfattning: Heltid\nAnst\u00e4llningsform: Tillsvidareanst\u00e4llning med sex m\u00e5naders provanst\u00e4llning\nTilltr\u00e4de: November 2026 eller enligt \u00f6verenskommelse\nSista ans\u00f6kningsdag: 30 september 2026\n\u00c4r du nyfiken p\u00e5 teknik, gillar att hj\u00e4lpa m\u00e4nniskor och vill utvecklas i ett v\u00e4xande mjukvarubolag?\nVi s\u00f6ker nu en junior supporttekniker som vill vara med och hj\u00e4lpa v\u00e5ra kunder att lyckas med sina event, konferenser och m\u00f6ten. Hos oss \u00e4r inst\u00e4llning, nyfikenhet och vilja att l\u00e4ra sig viktigare \u00e4n l\u00e5ng erfarenhet eller en imponerande meritlista.\nOm rollen\nSom supporttekniker p\u00e5 Delegia hj\u00e4lper du v\u00e5ra kunder via telefon och e-post n\u00e4r de beh\u00f6ver st\u00f6d i v\u00e5ra system. Du kommer att svara p\u00e5 fr\u00e5gor, fels\u00f6ka problem och hj\u00e4lpa kunderna att hitta l\u00f6sningar.\nN\u00e4r supportbelastningen \u00e4r l\u00e4gre f\u00e5r du \u00e4ven m\u00f6jlighet att hj\u00e4lpa till i kundprojekt. Det kan handla om att l\u00e4gga upp inneh\u00e5ll, g\u00f6ra enklare anpassningar, testa funktioner och st\u00f6tta v\u00e5ra projektledare i det dagliga arbetet.\nArbetet \u00e4r varierat och passar dig som tycker om att kombinera kundkontakt med teknik.\nVem \u00e4r du?\nDu beh\u00f6ver inte ha arbetat som supporttekniker tidigare. Kanske har du nyligen avslutat en utbildning, arbetat i serviceyrken eller byggt webbplatser p\u00e5 fritiden. Det viktigaste \u00e4r att du \u00e4r nyfiken, ansvarstagande och vill utvecklas.\nVi tror att du:\nTycker om att hj\u00e4lpa m\u00e4nniskor\nHar ett intresse f\u00f6r teknik och digitala tj\u00e4nster\n\u00c4r l\u00f6sningsorienterad och gillar att fels\u00f6ka problem\nKan uttrycka dig v\u00e4l i b\u00e5de tal och skrift\n\u00c4r noggrann och strukturerad\nVill l\u00e4ra dig nya saker och utvecklas tillsammans med teamet\n\nKrav\nGod datorvana\nGoda kunskaper i svenska och engelska i tal och skrift\nIntresse f\u00f6r teknik och digitala system\nF\u00f6rm\u00e5ga att arbeta sj\u00e4lvst\u00e4ndigt och ta ansvar f\u00f6r dina uppgifter\n\nMeriterande\nErfarenhet av kundservice eller support\nGrundl\u00e4ggande kunskaper i HTML\nGrundl\u00e4ggande kunskaper i JavaScript\nErfarenhet av webbpublicering eller webbutveckling\nErfarenhet av event-, konferens- eller registreringssystem\n\nVi erbjuder\nEn bra m\u00f6jlighet att starta eller utveckla din karri\u00e4r inom teknik och kundsupport\nIntern utbildning i v\u00e5ra system och arbetss\u00e4tt\nEtt mindre och engagerat team med n\u00e4ra samarbete\nM\u00f6jlighet att utvecklas inom b\u00e5de teknik, projekt och kundrelationer\nHybridarbete med en kombination av arbete fr\u00e5n v\u00e5rt kontor i Nacka och p\u00e5 distans\nKorta beslutsv\u00e4gar och stor m\u00f6jlighet att p\u00e5verka\n\nOm Delegia\nDelegia utvecklar och levererar digitala l\u00f6sningar f\u00f6r event, konferenser, kongresser, st\u00e4mmor och m\u00f6ten. Sedan b\u00f6rjan av 2000-talet har vi hj\u00e4lpt f\u00f6retag, myndigheter och organisationer att skapa professionella deltagarupplevelser - fr\u00e5n den f\u00f6rsta inbjudan till den sista uppf\u00f6ljningen.\nV\u00e5r plattform anv\u00e4nds f\u00f6r att hantera registreringar, deltagarkommunikation, betalningar, seminarieval, boende, transporter, incheckning, namnskyltar, utv\u00e4rderingar och rapportering. Genom att samla hela deltagarresan i ett och samma system hj\u00e4lper vi v\u00e5ra kunder att effektivisera administrationen, minska den manuella hanteringen och skapa b\u00e4ttre upplevelser f\u00f6r deltagarna.\nBland v\u00e5ra kunder finns n\u00e5gra av Nordens mest v\u00e4lk\u00e4nda f\u00f6retag, myndigheter och medlemsorganisationer. Varje \u00e5r anv\u00e4nds v\u00e5ra l\u00f6sningar f\u00f6r tusentals m\u00f6ten, konferenser, utbildningar, st\u00e4mmor och event - fr\u00e5n mindre specialistm\u00f6ten till stora internationella arrangemang med flera tusen deltagare.\nDet som s\u00e4rskiljer Delegia \u00e4r kombinationen av en bepr\u00f6vad plattform och ett n\u00e4ra samarbete med v\u00e5ra kunder. Vi levererar inte bara teknik - vi bidrar med erfarenhet, r\u00e5dgivning och praktiskt st\u00f6d genom hela projektets livscykel. F\u00f6r m\u00e5nga av v\u00e5ra kunder \u00e4r vi en l\u00e5ngsiktig partner snarare \u00e4n en traditionell systemleverant\u00f6r.\nSom bolag \u00e4r vi tillr\u00e4ckligt stora f\u00f6r att leverera aff\u00e4rskritiska l\u00f6sningar till n\u00e5gra av Nordens mest kr\u00e4vande organisationer, men samtidigt tillr\u00e4ckligt sm\u00e5 f\u00f6r att beh\u00e5lla korta beslutsv\u00e4gar, personliga relationer och en f\u00f6retagskultur d\u00e4r varje medarbetare g\u00f6r skillnad.\nL\u00e4s mer om v\u00e5ra produkter och tj\u00e4nster p\u00e5 www.delegia.se.\nAns\u00f6kan\nSkicka din ans\u00f6kan med CV och en kort presentation av dig sj\u00e4lv till careers@delegia.se senast den 30 september 2026.\nAnge g\u00e4rna \"Junior supporttekniker\" i \u00e4mnesraden.\nVi intervjuar l\u00f6pande och tj\u00e4nsten kan komma att tills\u00e4ttas innan sista ans\u00f6kningsdag.\nHar du fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta oss via careers@delegia.se.\nV\u00e4lkommen med din ans\u00f6kan till Delegia!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Fredik Jahns gr\u00e4nd 18","full_address":null,"city":"NACKA","country":"SE","latitude":59.30942054987,"longitude":18.134667620851},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Delegia AB","postcode":"13136","positions":1,"profession":"Supporttekniker IT","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.delegia.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"DELEGIA AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":5,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"careers@delegia.se","images":[],"published_at":"2026-08-24T14:27:15+00:00","expires_at":"2026-09-30T23:59:59+00:00","created_at":"2026-08-25T03:17:41+00:00","updated_at":"2026-09-03T02:44:32+00:00"}}