{"data":{"id":211055,"slug":"key-account-manager-till-service-works-global","type":"job","title":"Key Account Manager for Service Works Global","description":"About the Company\nService Works Global (SWG) delivers innovative facility management systems to both public and private sectors, from regions and municipalities to large property owners. Faciliate is one of the company's flagship products and serves as a customer portal and central platform for facility management. Among SWG's customers are the majority of Sweden's regions, responsible for purpose-built facilities such as hospitals and health centers, administrators of universities and colleges, as well as a large number of municipalities and non-profit housing companies.\nThe company is in a phase of growth and development where collaboration between different product areas is deepening. The culture is characterized by engagement, openness, and a strong drive to develop, both as a team and at the individual level.\nWe at Asta Agency are collaborating with SWG in this recruitment process. The process runs through Asta, and you will then be employed directly by SWG.\n\nAbout the Role\nAs a Key Account Manager, you are responsible for developing and growing SWG's business within public sector facilities, focusing on strategic customers and the Faciliate solution. The role is proactive and business-driven, with a particular focus on understanding customers' long-term needs, influencing upcoming procurements, and positioning SWG early in the decision-making process. Through structured account management, deep customer insights, and coordination of internal resources, the KAM ensures that SWG wins the right deals, at the right value, and builds long-term partnerships.\n\nYou own and develop selected key accounts through structured account planning, relationship building, and value-based selling. In the role, you drive major deals and procurements, take responsibility for commercial strategy, and coordinate internal resources including product, consulting, and legal. You also actively work on upselling, customer satisfaction, and long-term partnerships together with the delivery organization.\n\nYou are further responsible for pipeline, budget, and forecast for your accounts and ensure structured follow-up in CRM. Through good market and customer insights, you also contribute perspectives to SWG's continued product and business development.\n\nQualifications and Attributes\nTo thrive and succeed in the role, we see that you are business-driven, strategic, and relationship-focused. You have a good understanding of complex sales and the ability to quickly familiarize yourself with the customer's operations, priorities, and long-term needs. You are experienced in driving deals where decision processes are lengthy, multiple stakeholders are involved, and structured work over time is crucial to achieving results.\n\nYou are communicative and trustworthy and build long-term relationships at multiple levels. At the same time, you have the perseverance and business acumen required to keep sales processes active, create momentum, and identify the right next steps even when deals stretch over a longer period. You work proactively and methodically and are skilled at bringing together the right internal resources around the customer to drive the deal forward.\n\nIn addition, you have:\n\n\u2022 Several years of experience in strategic B2B sales and working with key accounts.\n\n\u2022 Experience driving complex deals with longer sales cycles and multiple decision-makers.\n\n\u2022 Experience with structured account planning, pipeline work, budget, and forecast.\n\n\u2022 Experience with procurements, tender processes, or similar major deals.\n\n\u2022 Excellent communication skills in Swedish and English, both spoken and written.\n\nMeritorious:\n\n\u2022 Experience from the real estate industry, public sector facilities, or related industries.\n\nOther Information\nStart: By agreement\n\nLocation: Stockholm\n\nScope: Full-time\n\nSalary: By agreement\n\nWe apply continuous selection in this process, which means the position can be filled before the ad is removed. We therefore recommend that you apply as soon as possible!\n\nIf you have questions or concerns about Asta Agency's recruitment process, do not hesitate to contact alice@astaagency.se.\n\nAbout Asta Agency\nAsta Agency is a recruitment and staffing company that helps companies find the right professionals throughout Sweden with a focus on Stockholm, Gothenburg, and Malm\u00f6. We recruit and provide specialists and generalists in sales, marketing, HR, customer service, finance, administration, IT, and tech. With a focus on quality, long-term relationships, and smart solutions, we support both companies and candidates in taking the next step.\n\nLearn more about how we work with recruitment, staffing, and contract staffing at astaagency.se.","language":"sv","is_translated":true,"title_original":"Key Account Manager till Service Works Global","description_original":"Om f\u00f6retaget\nService Works Global (SWG) levererar innovativa fastighetssystem till b\u00e5de offentlig och privat sektor, fr\u00e5n regioner och kommuner till stora fastighets\u00e4gare. Faciliate \u00e4r en av f\u00f6retagets huvudprodukter och fungerar som kundportal och central plattform f\u00f6r fastighetsf\u00f6rvaltning. Bland SWG:s kunder finns majoriteten av Sveriges regioner, med ansvar f\u00f6r \u00e4ndam\u00e5lsfastigheter som sjukhus och v\u00e5rdcentraler, f\u00f6rvaltare av h\u00f6gskolor universitet, samt ett stort antal kommuner och allm\u00e4nnyttiga bostadsbolag.\nF\u00f6retaget befinner sig i en fas av tillv\u00e4xt och utveckling d\u00e4r samarbetet mellan olika produktomr\u00e5den f\u00f6rdjupas. Kulturen pr\u00e4glas av engagemang, \u00f6ppenhet och en stark vilja att utvecklas, b\u00e5de som team och p\u00e5 individniv\u00e5.\nVi p\u00e5 Asta Agency samarbetar med SWG i den h\u00e4r rekryteringsprocessen. Processen sker genom Asta och du blir sedan anst\u00e4lld direkt hos SWG.\nOm tj\u00e4nsten\nI rollen som\u00a0Key Account Manager ansvarar du f\u00f6r att utveckla och v\u00e4xa SWGs aff\u00e4r inom samh\u00e4llsfastigheter med fokus p\u00e5 strategiska kunder och l\u00f6sningen Faciliate. Rollen \u00e4r proaktiv och aff\u00e4rsdrivande, med s\u00e4rskilt fokus p\u00e5 att f\u00f6rst\u00e5 kundernas l\u00e5ngsiktiga behov, p\u00e5verka kommande upphandlingar och positionera SWG tidigt i beslutsprocessen. Genom strukturerad kontobearbetning, djup kundinsikt och samordning av interna resurser s\u00e4kerst\u00e4ller KAM att SWG vinner r\u00e4tt aff\u00e4rer, till r\u00e4tt v\u00e4rde, och bygger l\u00e5ngsiktiga partnerskap.\nDu \u00e4ger och utvecklar utvalda nyckelkunder genom strukturerad kontoplanering, relationsbyggande och v\u00e4rdebaserad f\u00f6rs\u00e4ljning. I rollen driver du st\u00f6rre aff\u00e4rer och upphandlingar, ansvarar f\u00f6r kommersiell strategi och samordnar interna resurser inom bland annat produkt, konsult och juridik. Du arbetar \u00e4ven aktivt med merf\u00f6rs\u00e4ljning, kundn\u00f6jdhet och l\u00e5ngsiktiga partnerskap tillsammans med leveransorganisationen.\nVidare ansvarar du f\u00f6r pipeline, budget och forecast f\u00f6r dina konton samt s\u00e4kerst\u00e4ller en strukturerad uppf\u00f6ljning i CRM. Genom god marknads- och kundinsikt bidrar du \u00e4ven med perspektiv till SWGs fortsatta produkt- och aff\u00e4rsutveckling.\nKvalifikationer och egenskaper\nF\u00f6r att trivas och lyckas i rollen ser vi att du \u00e4r aff\u00e4rsdriven, strategisk och relationsskapande. Du har en god f\u00f6rst\u00e5else f\u00f6r komplex f\u00f6rs\u00e4ljning och f\u00f6rm\u00e5gan att snabbt s\u00e4tta dig in i kundens verksamhet, prioriteringar och l\u00e5ngsiktiga behov. Du \u00e4r van att driva aff\u00e4rer d\u00e4r beslutsprocesserna \u00e4r l\u00e5nga, flera intressenter \u00e4r involverade och ett strukturerat arbete \u00f6ver tid \u00e4r avg\u00f6rande f\u00f6r att n\u00e5 resultat.\nDu \u00e4r kommunikativ och f\u00f6rtroendeingivande och bygger l\u00e5ngsiktiga relationer p\u00e5 flera niv\u00e5er. Samtidigt har du den uth\u00e5llighet och aff\u00e4rsm\u00e4ssiga sk\u00e4rpa som kr\u00e4vs f\u00f6r att h\u00e5lla s\u00e4ljprocesser levande, skapa framdrift och identifiera r\u00e4tt n\u00e4sta steg \u00e4ven n\u00e4r aff\u00e4ren str\u00e4cker sig \u00f6ver en l\u00e4ngre tid. Du arbetar proaktivt och metodiskt och har l\u00e4tt f\u00f6r att samla r\u00e4tt interna resurser kring kunden f\u00f6r att driva aff\u00e4ren fram\u00e5t.\n\nD\u00e4rtill har du:\n\nFler\u00e5rig erfarenhet av strategisk B2B-f\u00f6rs\u00e4ljning och arbete med nyckelkunder.\n\n\nErfarenhet av att driva komplexa aff\u00e4rer med l\u00e4ngre s\u00e4ljcykler och flera beslutsfattare.\n\n\nVana av strukturerad kontoplanering, pipelinearbete, budget och forecast.\n\n\nErfarenhet av upphandlingar, anbudsprocesser eller liknande st\u00f6rre aff\u00e4rer.\n\n\nMycket god kommunikativ f\u00f6rm\u00e5ga i svenska och engelska, i tal och skrift.\n\n\nMeriterande:\n\nErfarenhet fr\u00e5n fastighetsbranschen, samh\u00e4llsfastigheter eller n\u00e4rliggande branscher. \n\n\n\n\u00d6vrig information\nStart: Enligt \u00f6verenskommelse\n\n\nPlats:\u00a0Stockholm \n\n\nOmfattning:\u00a0Heltid \n\n\nL\u00f6n:\u00a0Enligt \u00f6verenskommelse \n\n\n \nVi till\u00e4mpar l\u00f6pande urval i denna process vilket inneb\u00e4r att tj\u00e4nsten kan tills\u00e4ttas innan annonsen avpubliceras. Vi rekommenderar dig d\u00e4rf\u00f6r att ans\u00f6ka s\u00e5 snart som m\u00f6jligt!\nHar du fr\u00e5gor eller funderingar kring Asta Agencys rekryteringsprocess, tveka inte att h\u00f6ra av dig till alice@astaagency.se. \nOm Asta Agency\nAsta Agency \u00e4r ett rekryterings- och bemanningsf\u00f6retag som hj\u00e4lper f\u00f6retag att hitta r\u00e4tt tj\u00e4nstem\u00e4n i hela Sverige med fokus p\u00e5 Stockholm, G\u00f6teborg och Malm\u00f6. Vi rekryterar och hyr ut specialister och generalister inom f\u00f6rs\u00e4ljning, marknad, HR, kundservice, ekonomi, administration, IT och tech. Med fokus p\u00e5 kvalitet, l\u00e5ngsiktighet och smarta l\u00f6sningar st\u00f6ttar vi b\u00e5de f\u00f6retag och kandidater i n\u00e4sta steg.\nL\u00e4s mer om hur vi arbetar med rekrytering, bemanning och hyrrekrytering p\u00e5 astaagency.se.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Rehnsgatan 17","full_address":null,"city":"Stockholm","country":"SE","latitude":59.342513559557,"longitude":18.058898390262},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Asta Agency AB","postcode":"11357","positions":1,"profession":"Key account manager\/KAM","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobs.astaagency.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Asta Agency","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"bot_views_count":0,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"alice@astaagency.se","images":[],"published_at":"2026-09-14T16:27:22+00:00","expires_at":"2027-03-13T23:59:59+00:00","created_at":"2026-09-15T03:25:13+00:00","updated_at":"2026-09-16T03:19:28+00:00"}}