{"data":{"id":113907,"slug":"kickstarta-din-it-resa-servicedesk-i-ostersund-2","type":"job","title":"Kickstart Your IT Career \u2013 Servicedesk in \u00d6stersund","description":"We are specialists in staffing and consulting services in IT and technology \u2013 from promising talent and consultants with broad expertise to experienced specialists with deep knowledge.\nAs a candidate, we are a trusted partner offering exciting assignments, personal development, and close contact with our advisors. We ensure you get the right assignment for your skills and ambitions \u2013 always with people at the center.\nFor our customers, it means we are a reliable provider who can quickly match the right expertise with the right need. In addition to our own strong consulting organization, we also have an extended partner network, which allows us to offer even greater flexibility and breadth in delivery.\nCollaboration and quality characterize everything we do, and our core values are summarized in our promise: Empowering the Nordics through people.\nEccera has 300 employees and offices in Stockholm, Gothenburg, Malm\u00f6, and Link\u00f6ping. We are a member of Almega Kompetensf\u00f6retagen and follow their signed collective agreement with Unionen.\nOur customer in \u00d6stersund is seeking several IT support technicians for their servicedesk. You will be part of a great team where you work together to deliver world-class service.\nThis notice applies to a recurring need, which means we are continuously seeking competent employees for the role of IT support technician.\nInterviews are held on an ongoing basis.\nLocation: \u00d6stersund (we can help with accommodation)\nScope: 100%\nAs a consultant at Eccera, you get a secure employment and accumulate valuable work experience on assignments with our customers. Your consulting manager supports you in your development where you continuously expand your experience and knowledge. An excellent opportunity to build a career.\nYour responsibilities\nAs an IT support technician, you will work in first-level support helping users via phone and\/or email with IT-related issues.\nYour responsibilities include, but are not limited to:\n\u2022    Manage user accounts in Active Directory\n\u2022    Administer services in Microsoft 365\n\u2022    Troubleshoot issues in Windows environments\n\u2022    Support customer-specific applications\n\u2022    Receive and register issues in a ticket management system\nYour profile and qualifications\nWe are looking for someone who:\n\u2022    Has good technical understanding\n\u2022    Enjoys helping others and strives to provide good customer experience\n\u2022    Is organized and finds it easy to organize your work, even at a fast pace\nRequirements\n\u2022    Upper secondary education in IT\n\u2022    Knowledge of technical tools\/systems\n\u2022    Has a genuine interest in technology and providing support\n\u2022    Fluent Swedish and English \u2013 both spoken and written\nMeritorious\n\u2022    Driver's license\nBackground check\nFor this position, a background check is conducted before employment. This means we perform a UC check and request an extract from the criminal record register, which must be without remarks.\nSalary: Starting salary from 21 000 kr\/month, with the possibility of adjustment based on collective agreement and relevant experience.\nWe place great emphasis on your personal qualities.\nWhat we offer\nAt Eccera you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We believe that our employees should continue to develop at all times. Therefore, we offer you the opportunity to set up an individual training plan, where we cover both study materials and the certifications themselves. During your development, we will match your skills with the right assignments as you progress. We regularly hold exciting activities where you as a consultant get the opportunity to meet and socialize with your colleagues in fun and relaxed settings.","language":"sv","is_translated":true,"title_original":"Kickstarta din IT-resa \u2013 Servicedesk i \u00d6stersund","description_original":"Vi \u00e4r specialister p\u00e5 bemanning och konsulttj\u00e4nster inom IT och teknik \u2013 fr\u00e5n lovande talanger och konsulter med bred kompetens till erfarna specialister med djup expertis.\nF\u00f6r dig som kandidat inneb\u00e4r vi en trygg partner som erbjuder sp\u00e4nnande uppdrag, personlig utveckling och n\u00e4ra kontakt med v\u00e5ra r\u00e5dgivare. Vi ser till att du f\u00e5r r\u00e4tt uppdrag f\u00f6r din kompetens och dina ambitioner \u2013 alltid med m\u00e4nniskan i centrum.\nF\u00f6r v\u00e5ra kunder betyder det att vi \u00e4r en p\u00e5litlig leverant\u00f6r som snabbt kan matcha r\u00e4tt kompetens med r\u00e4tt behov. Ut\u00f6ver v\u00e5r egen starka konsultorganisation har vi \u00e4ven ett ut\u00f6kat partnern\u00e4tverk, vilket g\u00f6r att vi kan erbjuda \u00e4nnu st\u00f6rre flexibilitet och bredd i leveransen.\nSamarbete och kvalitet pr\u00e4glar allt vi g\u00f6r, och v\u00e5ra k\u00e4rnv\u00e4rden sammanfattas i v\u00e5rt l\u00f6fte: Empowering the Nordics through people.\nEccera har 300 anst\u00e4llda och kontor i Stockholm, G\u00f6teborg, Malm\u00f6 och Link\u00f6ping.\u00a0Vi \u00e4r medlem i Almega Kompetensf\u00f6retagen och f\u00f6ljer deras tecknade kollektivavtal med Unionen.\nV\u00e5r kund i \u00d6stersund s\u00f6ker flera IT-supporttekniker till deras servicedesk. Du blir en del av ett h\u00e4rligt team d\u00e4r ni tillsammans arbetar f\u00f6r att leverera service i v\u00e4rldsklass.\nDenna annons g\u00e4ller f\u00f6r ett \u00e5terkommande behov, vilket inneb\u00e4r att vi kontinuerligt s\u00f6ker kompetenta medarbetare f\u00f6r rollen som IT-supporttekniker.\u00a0\nIntervjuer sker l\u00f6pande.\nPlats: \u00d6stersund (vi kan hj\u00e4lpa till med bostad)\nOmfattning: 100%\nSom konsult p\u00e5 Eccera f\u00e5r du en trygg anst\u00e4llning och samlar p\u00e5 dig v\u00e4rdefull arbetslivserfarenhet p\u00e5 uppdrag hos v\u00e5ra kunder. Din konsultchef st\u00f6ttar dig i din utveckling d\u00e4r du hela tiden fyller p\u00e5 med nya erfarenheter och kunskaper. En utm\u00e4rkt m\u00f6jlighet att g\u00f6ra karri\u00e4r.\nDina arbetsuppgifter\nSom IT-supporttekniker kommer du att arbeta i f\u00f6rsta linjens support med att hj\u00e4lpa anv\u00e4ndare via telefon och\/eller mail med IT-relaterade problem.\nDina arbetsuppgifter inkluderar bland annat, men \u00e4r inte l\u00e5sta till:\n\u2022\u00a0\u00a0\u00a0\u00a0Hantera anv\u00e4ndarkonton i Active Directory\n\u2022\u00a0\u00a0\u00a0\u00a0Administrera tj\u00e4nster i Microsoft 365\n\u2022\u00a0\u00a0\u00a0\u00a0Fels\u00f6ka problem i Windowsmilj\u00f6\n\u2022\u00a0\u00a0\u00a0\u00a0Supportera kundspecifika applikationer\n\u2022\u00a0\u00a0\u00a0\u00a0Ta emot samt registrera \u00e4renden i ett \u00e4rendehanteringssystem\nDin profil och kvalifikationer\nVi s\u00f6ker dig som:\n\u2022\u00a0\u00a0\u00a0\u00a0Har god teknisk f\u00f6rst\u00e5else\n\u2022\u00a0\u00a0\u00a0\u00a0Trivs med att hj\u00e4lpa andra och str\u00e4var efter att ge en god kundupplevelse\n\u2022\u00a0\u00a0\u00a0\u00a0\u00c4r strukturerad och har l\u00e4tt f\u00f6r att organisera ditt arbete, \u00e4ven i h\u00f6gt tempo\nKrav\n\u2022\u00a0\u00a0\u00a0\u00a0Gymnasial utbildning inom IT\n\u2022\u00a0\u00a0\u00a0\u00a0K\u00e4nnedom om tekniska verktyg\/system\n\u2022\u00a0\u00a0\u00a0\u00a0Har ett genuint intresse f\u00f6r teknik och att ge support\n\u2022\u00a0\u00a0\u00a0\u00a0Svenska och engelska flytande \u2013 i b\u00e5de tal och skrift\nMeriterande\n\u2022\u00a0\u00a0\u00a0\u00a0K\u00f6rkort\nBakgrundskontroll\nF\u00f6r denna tj\u00e4nst genomf\u00f6rs en bakgrundskontroll innan anst\u00e4llning. Det inneb\u00e4r att vi g\u00f6r en UC-kontroll samt beg\u00e4r ett utdrag ur belastningsregistret, som beh\u00f6ver vara utan anm\u00e4rkning.\nL\u00f6n:\u00a0Ing\u00e5ngsl\u00f6n fr\u00e5n 21 000 kr\/m\u00e5n, med m\u00f6jlighet till justering utifr\u00e5n kollektivavtal och relevant erfarenhet.\nVi l\u00e4gger stor vikt vid dina personliga egenskaper.\nVad vi erbjuder\nP\u00e5 Eccera f\u00e5r du de verktyg du beh\u00f6ver f\u00f6r att n\u00e5 dina m\u00e5l. Vi erbjuder alla v\u00e5ra konsulter kvalificerade utbildningar och certifieringar inom den senaste tekniken. Vi tycker n\u00e4mligen att v\u00e5ra medarbetare hela tiden ska forts\u00e4tta att utvecklas. D\u00e4rf\u00f6r erbjuder vi dig m\u00f6jligheten att l\u00e4gga upp en individuell utbildningsplan, d\u00e4r vi bekostar s\u00e5v\u00e4l studiematerial som sj\u00e4lva certifieringarna. Under din utveckling kommer vi matcha din kompetens mot r\u00e4tt uppdrag i takt med att du avancerar. Vi genomf\u00f6r regelbundet sp\u00e4nnande aktiviteter d\u00e4r du som konsult f\u00e5r m\u00f6jlighet att tr\u00e4ffa och umg\u00e5s med dina kollegor under roliga och avslappnande former.","price":"21000.00","currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"\u00d6stersund","country":"SE","latitude":63.151126914353,"longitude":14.674500518078},"metadata":{"region":"J\u00e4mtlands l\u00e4n","duration":"Tills vidare","employer":"Eccera Professionals AB","postcode":"83161","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_from":21000,"salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","salary_unit":"month","employer_url":"https:\/\/www.eccera.com\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Emelie Flood","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Eccera Professionals AB","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":23,"ai_views_count":12,"bot_views_count":0,"ai_vendor_counts":{"other":4,"openai":3,"anthropic":3,"microsoft":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46734159378","owner_email":"Emelie.Flood@eccera.com","images":[],"published_at":"2026-07-08T10:05:56+00:00","expires_at":"2026-10-03T23:59:59+00:00","created_at":"2026-07-11T03:05:44+00:00","updated_at":"2026-09-12T02:54:55+00:00"}}