{"data":{"id":181241,"slug":"klientu-apkalposanas-specialists-42","type":"job","title":"Customer Service Specialist","description":"The National Health Service (registration No. 90009649337) announces a competition for a position \u2013 Senior Customer Service Specialist at the Customer Service Center (permanent, profession code 4222 07)\n\nKey job responsibilities:\n\u2022 provide answers to questions from residents in person and via the information hotline 80001234;\n\u2022 issue European Health Insurance Cards (EHIC);\n\u2022 respond to resident letters\/emails;\n\u2022 accept applications and other documents, certify copies, and perform other tasks within the scope of the Customer Service Center's operations.\n\nRequirements for applicants:\n\u2022 higher education preferred;\n\u2022 work experience in customer service or healthcare will be considered an advantage;\n\u2022 excellent communication skills both verbally and in writing;\n\u2022 state language proficiency level C1;\n\u2022 English language proficiency level B2 for communication with foreign clients;\n\u2022 accuracy, strong sense of responsibility, initiative, good communication and cooperation skills;\n\u2022 ability to take responsibility for your decisions and work results;\n\u2022 ability to plan and organize your time;\n\u2022 ability to work in a team;\n\u2022 professional communication skills.\n\nWe offer:\n\u2022 interesting and dynamic work in a responsive and experienced colleague team;\n\u2022 opportunities for professional growth and new experience;\n\u2022 salary from EUR 1393 (gross) to EUR 1663 (gross) depending on professional experience;\n\u2022 professional knowledge development necessary for the position;\n\u2022 additional leave according to work performance evaluation results;\n\u2022 health insurance policy after the probation period.\n\nSend your CV with a short motivation letter and copies\/photos of documents confirming education with the reference \"Senior Customer Service Specialist at the Customer Service Center\" to the email address vakances@vmnvd.gov.lv or by mail to the National Health Service Personnel Department (Riga, C\u0113su Street 31, building 3, LV-1012) by September 6, 2026. Inquiries by phone 67043742; more information about the National Health Service can be found at www.vmnvd.gov.lv or on our X\/Twitter and Facebook profiles.\n\nAfter evaluating the submitted documents in the first selection round of the competition, we will contact those applicants whose candidacies are selected for the second selection round.\nTo establish employment relations, you will need an electronic signature.\n\nBased on Article 6 of the General Data Protection Regulation, the National Health Service informs:\n1) personal data indicated in your application documents will be processed to ensure the conduct of this selection competition;\n2) your personal data controller is the National Health Service;\n3) additional information can be obtained on the National Health Service website http:\/\/www.vmnvd.gov.lv\/lv\/par-nvd\/personas-datu-apstrade.","language":"lv","is_translated":true,"title_original":"Klientu Apkalpo\u0161anas Speci\u0101lists","description_original":"Nacion\u0101lais vesel\u012bbas dienests (re\u0123istr\u0101cijas Nr.90009649337) izsludina konkursu uz darbinieka amatu \u2013 Klientu apkalpo\u0161anas centra vec\u0101kais klientu apkalpo\u0161anas speci\u0101lists\/-e (uz nenoteiktu laiku, profesijas kods 4222 07)\n\nGalvenie amata pien\u0101kumi:\n\u2022 sniegt atbildes uz iedz\u012bvot\u0101ju uzdotajiem jaut\u0101jumiem kl\u0101tien\u0113 un pa informat\u012bvo t\u0101lruni 80001234;\n\u2022 izsniegt Eiropas vesel\u012bbas apdro\u0161in\u0101\u0161anas kartes (EVAK);\n\u2022 sniegt atbildes uz iedz\u012bvot\u0101ju v\u0113stul\u0113m\/e-pastiem;\n\u2022 iesniegumu, citu dokumentu pie\u0146em\u0161ana, kopiju apliecin\u0101\u0161ana un citu uzdevumu izpilde, kas atbilst Klientu apkalpo\u0161anas centra darb\u012bbas jomai.\n\nPras\u012bbas pretendentiem:\n\u2022 v\u0113lama augst\u0101k\u0101 izgl\u012bt\u012bba;\n\u2022 darba pieredze klientu apkalpo\u0161anas vai vesel\u012bbas apr\u016bpes jom\u0101 tiks uzskat\u012bta par priek\u0161roc\u012bbu;\n\u2022 teicamas komunik\u0101cijas prasmes gan mutv\u0101rdos, gan rakstos;\n\u2022 valsts valodas prasmes l\u012bmenis C1;\n\u2022 ang\u013cu valodas prasmes l\u012bmenis B2 sazi\u0146ai ar \u0101rvalstu klientiem;\n\u2022 precizit\u0101te, augsta atbild\u012bbas saj\u016bta, iniciat\u012bva, labas komunik\u0101cijas un sadarb\u012bbas sp\u0113jas;\n\u2022 sp\u0113ja uz\u0146emties atbild\u012bbu par saviem l\u0113mumiem un darba rezult\u0101tiem;\n\u2022 prasme pl\u0101not un organiz\u0113t savu laiku;\n\u2022 prasme str\u0101d\u0101t komand\u0101;\n\u2022 lieti\u0161\u0137\u0101s saskarsmes prasme.\n\nPied\u0101v\u0101jam:\n\u2022 interesantu un dinamisku darbu atsauc\u012bgu un pieredz\u0113ju\u0161u kol\u0113\u0123u komand\u0101;\n\u2022 profesion\u0101l\u0101s izaugsmes un jaunas pieredzes iesp\u0113jas;\n\u2022 atalgojumu no EUR 1393 (bruto) l\u012bdz EUR 1663 (bruto) atbilsto\u0161i profesion\u0101lajai pieredzei;\n\u2022 amatam nepiecie\u0161amo profesion\u0101lo zin\u0101\u0161anu pilnveido\u0161anu;\n\u2022 papildatva\u013cin\u0101jumu atbilsto\u0161i darba izpildes nov\u0113rt\u0113juma rezult\u0101tiem;\n\u2022 vesel\u012bbas apdro\u0161in\u0101\u0161anas polisi p\u0113c p\u0101rbaudes laika.\n\nSavu CV ar \u012bsu motiv\u0101cijas v\u0113stuli un izgl\u012bt\u012bbu apliecino\u0161u dokumentu kopijas\/foto ar nor\u0101di \u201cKlientu apkalpo\u0161anas centra vec\u0101kais klientu apkalpo\u0161anas speci\u0101lists\u201d s\u016bt\u012bt uz elektronisk\u0101 pasta adresi vakances@vmnvd.gov.lv vai pa pastu Nacion\u0101l\u0101 vesel\u012bbas dienesta Person\u0101la noda\u013cai (R\u012bg\u0101, C\u0113su iel\u0101 31, k-3, LV-1012) l\u012bdz 2026.gada 6.septembrim. Uzzi\u0146as pa t\u0101lruni 67043742, savuk\u0101rt vair\u0101k inform\u0101cijas par Nacion\u0101lo vesel\u012bbas dienestu var uzzin\u0101t t\u012bmek\u013cvietn\u0113 www.vmnvd.gov.lv vai m\u016bsu X\/Twitter un Facebook profilos.\n\nP\u0113c iesniegto dokumentu izv\u0113rt\u0113\u0161anas konkursa pirmaj\u0101 atlases k\u0101rt\u0101, sazin\u0101simies ar tiem pretendentiem, kuru kandidat\u016bras tiks izvirz\u012btas konkursa otrajai atlases k\u0101rtai.\nLai noform\u0113tu darba tiesisk\u0101s attiec\u012bbas Jums b\u016bs nepiecie\u0161ams elektroniskais paraksts.\n\nPamatojoties uz Visp\u0101r\u012bg\u0101s datu aizsardz\u012bbas regulas 6.pantu, Nacion\u0101lais vesel\u012bbas dienests inform\u0113:\n1) j\u016bsu pieteikuma dokumentos nor\u0101d\u012btie personas dati tiks apstr\u0101d\u0101ti, lai nodro\u0161in\u0101tu \u0161\u012b atlases konkursa norisi;\n2) j\u016bsu personas datu apstr\u0101des p\u0101rzinis ir Nacion\u0101lais vesel\u012bbas dienests;\n3) papildu inform\u0101ciju j\u016bs varat ieg\u016bt Nacion\u0101l\u0101 vesel\u012bbas dienesta t\u012bmek\u013ca vietn\u0113 http:\/\/www.vmnvd.gov.lv\/lv\/par-nvd\/personas-datu-apstrade.","price":"1393.00","currency":"EUR","status":"active","noindex":true,"location":{"address":"LATVIJA, C\u0113su iela 31 k-3, R\u012bga","full_address":null,"city":"R\u012bga","country":"LV","latitude":56.9493977,"longitude":24.1051846},"metadata":{"field":"Valsts p\u0101rvalde","category":"Valsts p\u0101rvalde","employer":"Nacion\u0101lais vesel\u012bbas dienests","workload":"Viena vesela slodze","salary_to":1663,"work_time":"Norm\u0101lais darba laiks","salary_from":1393,"salary_unit":"month","language_req":"Augst\u0101k\u0101 l\u012bme\u0146a 1.pak\u0101pe (C1)","contract_type":"Darbinieka amats uz nenoteiktu laiku","location_full":"C\u0113su iela 31 k-3, R\u012bga","min_education":"1.l\u012bme\u0146a profesion\u0101l\u0101 augst\u0101k\u0101 izgl\u012bt\u012bba","contact_person":"Ilona \u017d\u012bgure","hours_per_week":40,"translation_status":"done"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"67043772","owner_email":"ilona.zigure@vmnvd.gov.lv","images":[],"published_at":"2026-09-01T00:00:00+00:00","expires_at":"2026-09-06T00:00:00+00:00","created_at":"2026-09-02T03:12:36+00:00","updated_at":"2026-09-02T04:01:08+00:00"}}