{"data":{"id":205143,"slug":"kommunvagledare-timvikariat","type":"job","title":"Municipal Information Officer - Hourly Temporary Position","description":"How exciting that you're interested in working with us! Then you probably value, just like we do, work that truly matters. Here at Kalmar Municipality, we work together to continuously make Kalmar even better - for everyone who lives their lives here, runs a business, or visits our wonderful municipality.\n\nThe Municipal Management Office is the administration of the Municipal Executive Board and Municipal Council. The office also serves as the administration for the Integration and Labor Market Committee as well as the Water and Environment Committee.\n\nWe work with a holistic perspective, close to the political leadership, with the goal of best supporting and serving Kalmar Municipality's political organization, companies, administrations, and the general public. The Municipal Management Office consists of approximately 350 employees across eight different operational areas. The Municipal Management Office works across a broad spectrum of areas and the administration has several positions with specialist expertise. Additionally, the administration actively works with security issues, civil society organizations, and community engagement. We are an administration in constant development - all to make Kalmar just a little bit better.\n\nWelcome to us!\n\n2 position(s).\n\nWORK TASKS\nIn your role as a temporary municipal information officer, you will be Kalmar Municipality's face to the public, both via phone, email, and reception work. We work in a central position and provide support to our entire municipal organization.\n\nAs a municipal information officer, you provide our customers with accurate and factual answers to their matters, while professionally keeping calls brief so that the next customer can quickly receive help.\n\nYour main tools as a municipal information officer are the telephone and computer, but you will also answer questions at the reception desk during reception work. The work involves handling the computer during ongoing phone calls, entering information, searching for information, etc.\n\nThe Contact Center's hours of operation are Monday to Thursday 7:30 AM to 4:30 PM and Friday 7:30 AM to 4:00 PM. On holidays and public holidays the Contact Center is closed; we also close at 3:00 PM the day before a holiday.\n\nOne of our goals is high availability, which means scheduling, sometimes with very short notice as appropriate for this employment type, within these time frames.\n\nQUALIFICATIONS\nWe seek someone who is passionate about providing service in a simple yet correct way, you focus on the customer and provide good treatment. You have relevant education or work experience that the employer deems relevant for the position.\n\nYou should thrive in an environment of constant development and change. As a person, you are service-oriented, quick to learn, have a positive attitude, are stress-resistant, responsive, dare to take responsibility, and have very good collaboration skills regardless of the task you perform.\n\nMunicipal information work involves information management, which requires good proficiency working with computers and various systems as well as experience with social media. You must be able to use a computer while on the phone, be quick on the keyboard, and be experienced at searching for information online.\n\nYou need to be clear and have excellent knowledge of Swedish, both spoken and written, as well as the ability to describe information in a simple way. The position also requires the ability to communicate in English; additional language skills are a plus.\n\nEmployment Type: Fixed-term employment.\nDuration: Start: According to agreement.\nWorking Hours: Daytime.\n\nKalmar Municipality verifies identity and work authorization before hiring anyone. This means that as a job applicant with us you need to show valid identification. If applicable, you may also need to present your residence and work permit.\n\nAs a permanent employee at Kalmar Municipality, you will be placed on the roster for your workplace and are expected to contribute your work during heightened alert status.\n\nCertain positions within Kalmar Municipality are classified for security purposes, which means a security clearance according to the Security Protection Act may be conducted before an employment decision.\n\nIf you wish to apply for a job with us but have protected personal information, you should not apply via Visma Recruit. Contact the manager listed in the advertisement and they will help you with your application.\n\nAt Kalmar Municipality, we apply individual and differentiated salary setting.","language":"sv","is_translated":true,"title_original":"Kommunv\u00e4gledare timvikariat","description_original":"Vad roligt att du \u00e4r intresserad av att jobba hos oss! D\u00e5 v\u00e4rderar du f\u00f6rmodligen, precis som vi, ett jobb som \u00e4r viktigt p\u00e5 riktigt. H\u00e4r p\u00e5 Kalmar kommun arbetar vi tillsammans f\u00f6r att hela tiden g\u00f6ra Kalmar \u00e4nnu b\u00e4ttre - f\u00f6r alla som lever sina liv h\u00e4r, driver f\u00f6retag eller bes\u00f6ker v\u00e5r fina kommun.\n\nKommunledningskontoret \u00e4r kommunstyrelsens och kommunfullm\u00e4ktiges f\u00f6rvaltning. Kontoret \u00e4r \u00e4ven f\u00f6rvaltning \u00e5t integration- och arbetsmarknadsn\u00e4mnden samt vatten- och milj\u00f6n\u00e4mnden.\n\nVi arbetar med ett helhetsperspektiv, n\u00e4ra den politiska ledningen, med m\u00e5let att p\u00e5 b\u00e4sta s\u00e4tt ge st\u00f6d och service till Kalmar kommuns politiska organisation, bolag samt f\u00f6rvaltningar och till allm\u00e4nheten. Kommunledningskontoret best\u00e5r av ca 350 medarbetare inom \u00e5tta olika verksamhetsomr\u00e5den. Kommunledningskontoret arbetar inom ett brett spektrum av omr\u00e5den och f\u00f6rvaltningen har flera tj\u00e4nster med specialistkompetenser. Dessutom arbetar f\u00f6rvaltningen aktivt med trygghetsfr\u00e5gor, f\u00f6reningsliv och civilsamh\u00e4lle. Vi \u00e4r en f\u00f6rvaltning i st\u00e4ndig utveckling - allt f\u00f6r att g\u00f6ra Kalmar \u00e4nnu lite b\u00e4ttre.\n\nV\u00e4lkommen till oss!\r\n\r\n2 plats(er). \r\n\r\nARBETSUPPGIFTER\r\nDu kommer i rollen som timvikarierande kommunv\u00e4gledare att vara Kalmar kommuns ansikte ut\u00e5t, b\u00e5de via telefoni, e-post och via receptionsarbete. Vi arbetar i en central position och vi finns som st\u00f6d till hela v\u00e5r kommunkoncern.\n\nSom kommunv\u00e4gledare ger du v\u00e5ra kunder korrekta och sakliga svar p\u00e5 sina \u00e4renden, samtidigt som du p\u00e5 ett professionellt s\u00e4tt h\u00e5ller samtalen korta, s\u00e5 att \u00e4ven n\u00e4sta kund snabbt kan f\u00e5 hj\u00e4lp.\n\nDina arbetsredskap n\u00e4r du arbetar som kommunv\u00e4gledare, \u00e4r i huvudsak telefon och dator men du f\u00e5r \u00e4ven besvara fr\u00e5gor \u00f6ver disk vid arbete i receptionen. Arbetet inneb\u00e4r att du under p\u00e5g\u00e5ende telefonsamtal hanterar dator, skriver in uppgifter, s\u00f6ker information m.m.\n\nKontaktcentrets \u00f6ppettider \u00e4r m\u00e5ndag till torsdag kl. 07.30 till 16.30 samt fredag kl. 07.30 till 16.00. Helgdagar och r\u00f6da dagar \u00e4r kontaktcenter st\u00e4ngt, vi st\u00e4nger \u00e4ven klockan 15.00 dag f\u00f6re helgdag.\n\nEtt av v\u00e5ra m\u00e5l \u00e4r h\u00f6g tillg\u00e4nglighet vilket inneb\u00e4r schemal\u00e4ggning, ibland med mycket kort varsel avsett f\u00f6r anst\u00e4llningsformen, inom dessa tidsramar.\r\n\r\nKVALIFIKATIONER\r\nVi s\u00f6ker dig som brinner f\u00f6r att ge service p\u00e5 ett enkelt men korrekt s\u00e4tt, du s\u00e4tter kunden i fokus samt ger ett gott bem\u00f6tande. Du har f\u00f6r arbetet relevant utbildning eller arbetslivserfarenhet som arbetsgivaren bed\u00f6mer relevant f\u00f6r tj\u00e4nsten.\u00a0\n\nDu ska trivas i en milj\u00f6 med st\u00e4ndig utveckling och f\u00f6r\u00e4ndring. Som person \u00e4r du serviceinriktad, l\u00e4ttl\u00e4rd, har positiv attityd, \u00e4r stresst\u00e5lig, lyh\u00f6rd och du v\u00e5gar ta ansvar och du har en mycket god samarbetsf\u00f6rm\u00e5ga oavsett vilket uppdrag du utf\u00f6r.\n\nKommunv\u00e4gledning inneb\u00e4r informationshantering vilket kr\u00e4ver god vana av att arbeta med datorer och olika system samt erfarenhet av sociala medier. Du ska klara att anv\u00e4nda dator samtidigt med telefon, vara snabb p\u00e5 tangentbordet och van att s\u00f6ka information p\u00e5 n\u00e4tet.\n\nDu beh\u00f6ver vara tydlig och ha mycket goda kunskaper i svenska, s\u00e5v\u00e4l i tal som i skrift, samt ha f\u00f6rm\u00e5ga att beskriva information p\u00e5 ett enkelt s\u00e4tt. Tj\u00e4nsten kr\u00e4ver \u00e4ven kunna kommunicera p\u00e5 engelska, ytterligare spr\u00e5kkunskaper \u00e4r meriterande.\r\n\r\nAnst\u00e4llningsform: Tidsbegr\u00e4nsad anst\u00e4llning.\r\nVaraktighet:, tilltr\u00e4de: Tilltr\u00e4de enligt \u00f6verenskommelse.\r\nArbetstid: Dagtid.\r\n\r\nKalmar kommun kontrollerar identitet och arbetstillst\u00e5nd innan n\u00e5gon anst\u00e4lls. Detta inneb\u00e4r att du som s\u00f6ker jobb hos oss beh\u00f6ver visa legitimation. Om det \u00e4r aktuellt kan du \u00e4ven beh\u00f6va visa upp ditt uppeh\u00e5lls- och arbetstillst\u00e5nd. \n\nSom tillsvidareanst\u00e4lld i Kalmar kommun kommer du att krigsplaceras p\u00e5 din arbetsplats och f\u00f6rv\u00e4ntas bidra med ditt arbete vid h\u00f6jd beredskap.\n\nVissa tj\u00e4nster inom Kalmar kommun \u00e4r placerade i s\u00e4kerhetsklass, vilket inneb\u00e4r att en s\u00e4kerhetspr\u00f6vning enligt s\u00e4kerhetsskyddslagen kan komma att genomf\u00f6ras f\u00f6re beslut om anst\u00e4llning.\n\nDu som vill s\u00f6ka jobb hos oss men har skyddade personuppgifter ska inte ans\u00f6ka via Visma Recruit. Du tar kontakt med chefen som st\u00e5r angiven i annonsen s\u00e5 f\u00e5r du hj\u00e4lp med din ans\u00f6kan. \n\nI Kalmar kommun till\u00e4mpar vi individuell och differentierad l\u00f6nes\u00e4ttning.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Box 611","full_address":null,"city":"Kalmar","country":"SE","latitude":56.6743868,"longitude":16.2592442},"metadata":{"region":"Kalmar l\u00e4n","duration":"Tills vidare","employer":"Kalmar kommun","postcode":"39126","positions":2,"profession":"Receptionist, telefonist","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"0\u2013100 %","working_hours":"Deltid","contact_person":"Linn   Palm","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Kalmar kommun, Kommunledningskontoret","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":5,"bot_views_count":3,"ai_vendor_counts":{"other":3,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46103520040","owner_email":"linn.palm@kalmar.se","images":[],"published_at":"2026-09-11T01:36:46+00:00","expires_at":"2026-09-30T23:59:59+00:00","created_at":"2026-09-11T03:03:35+00:00","updated_at":"2026-09-15T03:10:34+00:00"}}