{"data":{"id":179399,"slug":"konsult-2","type":"job","title":"Consultant","description":"Do you want to be part of developing tomorrow's digital solutions for schools?\nAt IST, we develop more than digital solutions; we create the conditions for future learning. By combining technology, innovation, and expertise from the education sector, we help schools and municipalities create better conditions for students, teachers, and leaders. Every day, our solutions help simplify administration, strengthen operations, and free up time for what truly makes a difference: learning.\nAs a consultant with us, you are a key person in the customer journey. You work closely with our customers and help them get maximum value from our solutions through consulting, training, implementation, and support. You help organizations develop, streamline their processes, and guide customers through the digital transformation happening within the education sector.\nWe're also facing an exciting future where AI and smart digital tools are becoming an increasingly important part of school life. As a consultant at IST, you'll have the opportunity to be at the forefront and help our customers understand, use, and create value with tomorrow's technology today.\n\nYour Role\nAs a Consultant at IST, you work closely with our customers to ensure they get the maximum value from our solutions and services. You combine consulting, training, implementation, and support with a strong customer focus and a good understanding of business needs.\nThe role is varied and involves you serving as an important link between the customer and IST. You help customers develop their processes, streamline operations, and make the best use of our systems. You work both operatively and strategically, contributing expertise, leading training and implementation projects, and supporting customers in their digital development.\nAn increasingly important part of the role is helping customers understand and benefit from AI-based tools and new digital working methods that can simplify and improve their daily work.\n\nYour Main Responsibilities\nIn this role, you will, among other things:\n\u2022 Plan and execute onboarding and implementation projects.\n\u2022 Deliver training, administrative services, and consulting services to customers.\n\u2022 Support customers with technical and functional questions in a professional and solution-oriented manner.\n\u2022 Create, develop, and maintain training materials and documentation.\n\u2022 Build long-term and trusting customer relationships.\n\u2022 Identify improvement areas and opportunities to develop customers' use of our solutions.\n\u2022 Contribute customer insights to product development.\n\u2022 Identify and drive upselling opportunities for services and modules.\n\u2022 Promote the use of AI-based tools and guide customers on their digital development journey.\n\u2022 Ensure delivery according to internal processes, SLAs, and time reporting.\n\nYour Profile\nTo thrive and succeed in this role, you are a communicative and relationship-building person who is driven by helping customers succeed. You have a consultative approach, are solution-oriented, and enjoy taking responsibility.\n\nTo succeed in this role, we see that you have:\n\u2022 An academic degree in IT, systems science, or another area that the employer considers equivalent.\n\u2022 Experience in consulting work, customer support, or service delivery.\n\u2022 Experience with SaaS solutions and digital systems.\n\u2022 Good ability to understand customer needs and translate them into practical solutions.\n\u2022 Experience in training, change management, or implementation work is advantageous.\n\u2022 Experience with IST's products or similar systems is advantageous.\n\u2022 An interest in digitalization, AI, and how new technology can create value in organizations.\n\u2022 Experience from schools, municipal operations, administration, or similar business areas is advantageous.\n\nAbout IST\nIST is one of the leading EdTech companies within digital solutions for education. Our mission is to create smart tools that simplify daily life, streamline work, and strengthen learning for students, teachers, school leaders, and parents.\nWith us, you become part of an innovative and committed company where our users are at the center of everything we do. We develop solutions used every day by schools and municipalities that make a real difference in people's lives. At the same time, you have great opportunities to influence both your own development and our customers' success in a culture characterized by collaboration, customer focus, and innovative thinking.\nDo you want to be part of creating better conditions for tomorrow's learning? Then IST is the right place for you.\nThis is a permanent full-time position with placement in Stockholm or V\u00e4xj\u00f6.\n\nAt IST, we apply an Office-First policy because we believe that physical presence promotes collaboration, innovation, and a strong team spirit. At the same time, we value flexibility, and for those who live further from the office, a hybrid solution with three days a week on-site may be possible.\nIn Scandinavia, our offices are in V\u00e4xj\u00f6, Stockholm, Roskilde, and Oslo.\n\nYour Application\nDoes this sound like the next step in your career?\nWelcome to submit your application through our recruitment system. Selection is ongoing, so don't wait to apply.\nIf you have questions about the position, you're warmly welcome to contact Jenny Jidkvist; jenny.jidkvist@ist.com or Amra Eljami; amra.eljami@ist.com\nIf you have questions about the recruitment process, please contact HR at hr@ist.com.\n\nWe look forward to hearing from you!","language":"sv","is_translated":true,"title_original":"Konsult","description_original":"Vill du vara med och utveckla framtidens digitala l\u00f6sningar f\u00f6r skolan? \nP\u00e5 IST utvecklar vi mer \u00e4n digitala l\u00f6sningar, vi skapar f\u00f6ruts\u00e4ttningar f\u00f6r framtidens l\u00e4rande. Genom att f\u00f6rena teknik, innovation och erfarenhet fr\u00e5n utbildningssektorn hj\u00e4lper vi skolor och kommuner att skapa b\u00e4ttre f\u00f6ruts\u00e4ttningar f\u00f6r elever, l\u00e4rare och ledare. Varje dag bidrar v\u00e5ra l\u00f6sningar till att f\u00f6renkla administration, st\u00e4rka verksamheter och frig\u00f6ra tid f\u00f6r det som verkligen g\u00f6r skillnad: l\u00e4rande.  \nSom konsult hos oss \u00e4r du en nyckelperson i kundresan. Du arbetar n\u00e4ra v\u00e5ra kunder och hj\u00e4lper dem att f\u00e5 ut maximalt v\u00e4rde av v\u00e5ra l\u00f6sningar genom r\u00e5dgivning, utbildning, implementation och support. Du hj\u00e4lper verksamheter att utvecklas, effektiviserar arbetss\u00e4tt och guidar kunder genom den digitala transformation som sker inom utbildningssektorn. \nVi st\u00e5r dessutom inf\u00f6r en sp\u00e4nnande framtid d\u00e4r AI och smarta digitala verktyg blir en allt viktigare del av skolans vardag. Som konsult p\u00e5 IST f\u00e5r du m\u00f6jlighet att ligga i framkant och hj\u00e4lpa v\u00e5ra kunder att f\u00f6rst\u00e5, anv\u00e4nda och skapa nytta med framtidens teknik redan idag. \nDin roll \nSom Konsult p\u00e5 IST arbetar du n\u00e4ra v\u00e5ra kunder f\u00f6r att s\u00e4kerst\u00e4lla att de f\u00e5r st\u00f6rsta m\u00f6jliga v\u00e4rde av v\u00e5ra l\u00f6sningar och tj\u00e4nster. Du kombinerar r\u00e5dgivning, utbildning, implementation och support med ett starkt kundfokus och en god f\u00f6rst\u00e5else f\u00f6r verksamhetens behov.  \nRollen \u00e4r varierad och inneb\u00e4r att du fungerar som en viktig l\u00e4nk mellan kunden och IST. Du hj\u00e4lper kunder att utveckla sina arbetss\u00e4tt, effektivisera processer och nyttja v\u00e5ra system p\u00e5 b\u00e4sta s\u00e4tt. Du arbetar b\u00e5de operativt och strategiskt, d\u00e4r du bidrar med expertkunskap, leder utbildningar och implementeringsprojekt samt st\u00f6ttar kunder i deras digitala utveckling.  \nEn allt viktigare del av rollen \u00e4r att hj\u00e4lpa kunder att f\u00f6rst\u00e5 och dra nytta av AI-baserade verktyg och nya digitala arbetss\u00e4tt som kan f\u00f6renkla och f\u00f6rb\u00e4ttra deras vardag.  \n\n\nDina huvudsakliga ansvarsom\u00e5rden \nI rollen kommer du bland annat att: \nPlanera och genomf\u00f6ra onboarding- och implementeringsprojekt. \nLeverera utbildningar, administrationstj\u00e4nster och konsultinsatser till kunder. \nSt\u00f6tta kunder i tekniska och funktionella fr\u00e5gor p\u00e5 ett professionellt och l\u00f6sningsorienterat s\u00e4tt. \nSkapa, utveckla och underh\u00e5lla utbildningsmaterial och dokumentation. \nBygga l\u00e5ngsiktiga och f\u00f6rtroendefulla kundrelationer. \nIdentifiera f\u00f6rb\u00e4ttringsomr\u00e5den och m\u00f6jligheter att utveckla kundernas anv\u00e4ndning av v\u00e5ra l\u00f6sningar. \nBidra med kundinsikter till produktutvecklingen. \nIdentifiera och driva merf\u00f6rs\u00e4ljningsm\u00f6jligheter av tj\u00e4nster och moduler. \nFr\u00e4mja anv\u00e4ndningen av AI-baserade verktyg och v\u00e4gleda kunder i deras digitala utvecklingsresa. \nS\u00e4kerst\u00e4lla leverans enligt interna processer, SLA:er och tidrapportering.  \n\n\n\nDin profil \nF\u00f6r att trivas och lyckas i rollen \u00e4r du en kommunikativ och relationsskapande person som drivs av att hj\u00e4lpa kunder att lyckas. Du har ett konsultativt f\u00f6rh\u00e5llningss\u00e4tt, \u00e4r l\u00f6sningsorienterad och trivs med att ta eget ansvar. \n\n\nF\u00f6r att lyckas i rollen ser vi att du har:  \nAkademisk examen  inom, IT, systemvetenskap eller annat omr\u00e5de som arbetsgivaren bed\u00f6mer likv\u00e4rdigt.\nErfarenhet av konsultarbete, kundsupport eller tj\u00e4nsteleverans. \nErfarenhet av SaaS-l\u00f6sningar och digitala system. \nGod f\u00f6rm\u00e5ga att f\u00f6rst\u00e5 kunders behov och oms\u00e4tta dem till praktiska l\u00f6sningar. \nErfarenhet av utbildning, f\u00f6r\u00e4ndringsledning eller implementeringsarbete \u00e4r meriterande. \nErfarenhet av IST:s produkter eller liknande system \u00e4r meriterande. \nEtt intresse f\u00f6r digitalisering, AI och hur ny teknik kan skapa v\u00e4rde i verksamheter. \n Erfarenhet fr\u00e5n skola, kommunal verksamhet, administration eller liknande verksamhetsomr\u00e5den \u00e4r meriterande.  \n\n\n\nOm IST \nIST \u00e4r ett av de ledande EdTech-f\u00f6retagen inom digitala l\u00f6sningar f\u00f6r utbildning. V\u00e5r mission \u00e4r att skapa smarta verktyg som f\u00f6renklar vardagen, effektiviserar arbetet och st\u00e4rker l\u00e4randet f\u00f6r elever, l\u00e4rare, skolledare och v\u00e5rdnadshavare. \nHos oss blir du en del av ett innovativt och engagerat bolag d\u00e4r v\u00e5ra anv\u00e4ndare st\u00e5r i centrum f\u00f6r allt vi g\u00f6r. Vi utvecklar l\u00f6sningar som anv\u00e4nds varje dag av skolor och kommuner, och som g\u00f6r verklig skillnad i m\u00e4nniskors vardag. Samtidigt f\u00e5r du stora m\u00f6jligheter att p\u00e5verka b\u00e5de din egen utveckling och v\u00e5ra kunders framg\u00e5ng i en kultur pr\u00e4glad av samarbete, kundfokus och nyt\u00e4nkande. \nVill du vara med och skapa b\u00e4ttre f\u00f6ruts\u00e4ttningar f\u00f6r framtidens l\u00e4rande? D\u00e5 \u00e4r IST r\u00e4tt plats f\u00f6r dig. \nDetta \u00e4r en tillsvidareanst\u00e4llning p\u00e5 heltid med placering i Stockholm eller V\u00e4xj\u00f6.  \n\n\nP\u00e5 IST till\u00e4mpar vi en Office- First policy, eftersom vi tror att fysisk n\u00e4rvaro fr\u00e4mjar samarbete, innovation och en stark teamk\u00e4nsla. Samtidigt v\u00e4rdes\u00e4tter vi flexibilitet och f\u00f6r dig som bor l\u00e4ngre fr\u00e5n kontoret kan en hybridl\u00f6sning med tre dagar i veckan p\u00e5 plats vara m\u00f6jlig. \nI Skandinavien finns v\u00e5ra kontor i V\u00e4xj\u00f6, Stockholm, Roskilde och Oslo. \n\n\nDin ans\u00f6kan  \nL\u00e5ter detta som n\u00e4sta steg i din karri\u00e4r? \nV\u00e4lkommen att skicka in din ans\u00f6kan via v\u00e5rt rekryteringssystem. Urval sker l\u00f6pande, s\u00e5 v\u00e4nta inte med att s\u00f6ka. \nHar du fr\u00e5gor om tj\u00e4nsten \u00e4r du varmt v\u00e4lkommen att kontakta Jenny Jidkvist; jenny.jidkvist@ist.com eller Amra Eljami; amra.eljami@ist.com\nHar du fr\u00e5gor om rekryteringsprocessen \u00e4r du v\u00e4lkommen att kontakta HR p\u00e5 hr@ist.com.  \n\n\nVi ser fram emot att h\u00f6ra fr\u00e5n dig!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Ingelstadsv\u00e4gen 9","full_address":null,"city":"V\u00c4XJ\u00d6","country":"SE","latitude":56.911052226193,"longitude":14.788043644386},"metadata":{"region":"Kronobergs l\u00e4n","duration":"Tills vidare","employer":"IST Sverige AB","postcode":"35261","positions":1,"profession":"Verksamhetskonsult","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.ist.com\/sv\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"IST Sverige AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":5,"ai_views_count":10,"bot_views_count":1,"ai_vendor_counts":{"meta":4,"other":2,"openai":1,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"jenny.jidkvist@ist.com","images":[],"published_at":"2026-08-31T10:33:15+00:00","expires_at":"2026-09-30T23:59:59+00:00","created_at":"2026-09-01T02:57:04+00:00","updated_at":"2026-09-16T02:45:20+00:00"}}