{"data":{"id":216089,"slug":"kontorist-och-kundtjanstmedarbetare","type":"job","title":"Office Administrator and Customer Service Representative","description":"We are looking for a friendly, service-oriented, and detail-focused office administrator to join our team. In this role, you will primarily work with customer contact, bookings and rebookings, and planning and coordinating routes with our drivers.\nThis position is perfect for you if you enjoy interacting with people, are organized, and thrive with varied administrative work.\nYour responsibilities\nAnswer phone calls and help customers with bookings and inquiries\nReceive and register new bookings\nModify and rebook existing bookings\nAdjust bookings according to customer preferences and changing circumstances\nCommunicate with drivers and inform them of new or changed bookings\nPlan and coordinate routes\nRespond to incoming emails and other customer inquiries\nFollow up on bookings and customer matters\nHandle routine administrative tasks\nEnsure that booking information is accurate and up to date\nAssist with other office tasks as needed\n\nWe are looking for someone who\nIs friendly, helpful, and professional\nSpeaks and writes excellent Swedish\nFeels comfortable talking on the phone\nIs detail-oriented and organized\nHas good computer skills and learns new systems easily\nCan handle multiple tasks simultaneously\nIs solution-oriented and can adapt when bookings change\nTakes responsibility and follows up on your work tasks\nIs reliable, positive, and enjoys providing excellent service\n\nPrevious experience in customer service, reception, booking, taxi, transport, or administration is advantageous but not required. We place great emphasis on personality, service mindset, and the desire to learn.\nAbout the position\nCompany: M&M Taxi & Transport AB\n Position: Office Administrator \/ Booking and Customer Service Representative\n Scope: Full-time, 100%\n Working hours: Monday\u2013Friday, 08.00\u201317.00\n Workplace: Malm\u00f6\n Start date: By agreement\n B-class driver's license: Advantageous but not required\nHow to apply\nAre you interested in becoming part of M&M Taxi & Transport AB? Send your CV and a brief presentation of yourself to:\nmm.taxitransport@hotmail.com\nPlease mark your application with \"Office Administrator\".","language":"sv","is_translated":true,"title_original":"Kontorist och kundtj\u00e4nstmedarbetare","description_original":"s\u00f6ker en trevlig, serviceinriktad och noggrann kontorist till v\u00e5rt team. I rollen arbetar du fr\u00e4mst med kundkontakt, bokningar och ombokningar samt att planera och anpassa k\u00f6rningar tillsammans med v\u00e5ra f\u00f6rare.\nTj\u00e4nsten passar dig som tycker om att ha kontakt med m\u00e4nniskor, \u00e4r bra p\u00e5 att h\u00e5lla ordning och trivs med ett varierande administrativt arbete.\nDina arbetsuppgifter\nSvara i telefon och hj\u00e4lpa kunder med bokningar och fr\u00e5gor\nTa emot och registrera nya bokningar\n\u00c4ndra och omboka befintliga bokningar\nAnpassa bokningar efter kundernas \u00f6nskem\u00e5l och f\u00f6r\u00e4ndrade f\u00f6ruts\u00e4ttningar\nHa kontakt med f\u00f6rare och informera om nya eller \u00e4ndrade bokningar\nPlanera och samordna k\u00f6rningar\nBesvara inkommande mejl och andra kundf\u00f6rfr\u00e5gningar\nF\u00f6lja upp bokningar och kund\u00e4renden\nHantera enklare administrativa uppgifter\nS\u00e4kerst\u00e4lla att information om bokningar \u00e4r korrekt och uppdaterad\nHj\u00e4lpa till med \u00f6vriga kontorsuppgifter vid behov\n\nVi s\u00f6ker dig som\n\u00c4r trevlig, hj\u00e4lpsam och professionell\nTalar och skriver mycket bra svenska\nK\u00e4nner dig trygg med att prata i telefon\n\u00c4r noggrann och strukturerad\nHar god datorvana och l\u00e4tt f\u00f6r att l\u00e4ra dig nya system\nKan hantera flera uppgifter samtidigt\n\u00c4r l\u00f6sningsorienterad och kan anpassa dig n\u00e4r bokningar f\u00f6r\u00e4ndras\nTar ansvar och f\u00f6ljer upp dina arbetsuppgifter\n\u00c4r p\u00e5litlig, positiv och tycker om att ge bra service\n\nTidigare erfarenhet av kundtj\u00e4nst, reception, bokning, taxi, transport eller administration \u00e4r meriterande, men inget krav. Vi l\u00e4gger stor vikt vid personlighet, servicek\u00e4nsla och viljan att l\u00e4ra sig.\nOm tj\u00e4nsten\nF\u00f6retag: M&M Taxi & Transport AB\n Tj\u00e4nst: Kontorist \/ Boknings- och kundtj\u00e4nstmedarbetare\n Omfattning: Heltid, 100 %\n Arbetstid: M\u00e5ndag\u2013fredag, kl. 08.00\u201317.00\n Arbetsplats: Malm\u00f6\n Tilltr\u00e4de: Enligt \u00f6verenskommelse\n B-k\u00f6rkort: Meriterande, men inget krav\nAns\u00f6kan\n\u00c4r du intresserad av att bli en del av M&M Taxi & Transport AB? Skicka ditt CV och en kort presentation av dig sj\u00e4lv till:\nmm.taxitransport@hotmail.com\nM\u00e4rk g\u00e4rna ans\u00f6kan med \u201dKontorist\u201d.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"\u00d6stra Farmv\u00e4gen 28 C","full_address":null,"city":"Malm\u00f6","country":"SE","latitude":55.594244762548,"longitude":13.028193093374},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"M&M Taxi & Transport AB","postcode":"21441","positions":1,"profession":"Administrat\u00f6r","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"M&M Taxi & Transport AB","employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":2,"ai_vendor_counts":{"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"mm.taxitransport@hotmail.com","images":[],"published_at":"2026-09-16T11:26:20+00:00","expires_at":"2026-10-16T23:59:59+00:00","created_at":"2026-09-17T03:57:01+00:00","updated_at":"2026-09-19T03:12:24+00:00"}}