{"data":{"id":143617,"slug":"konzultantka-zakaznicke-linky-pro-ukrajinsky-hovorici-zakazniky","type":"job","title":"Customer Service Consultant for Ukrainian-Speaking Customers","description":"Contact by email.\nDo you speak Ukrainian and Czech and enjoy communicating with people? Join us and help customers find solutions that make their daily lives easier and allow them to stay connected with family, friends, and work. At O2, we're looking for a colleague to care for our Ukrainian-speaking customers, assist them with their requests, and recommend services tailored to their needs.\nWhat awaits you with us?\n- Communication with customers in Ukrainian and Czech over the phone.\n- Resolving their questions, requests, and issues related to our services.\n- Recommending and selling O2 products and services based on customer needs.\n- Working in internal systems and providing administrative support for requests.\n- Collaboration with a friendly team that will support you from day one.\nWe're looking for you if:\n- You speak Ukrainian and Czech fluently.\n- You enjoy working with people and can listen and offer advice.\n- You're not afraid of phone calls and can conduct pleasant conversations.\n- PCs and AI are second nature to you.\n- You're eager to learn new things and find solutions.\nWhat will you get?\n- A fixed salary complemented by uncapped performance bonuses.\n- Recruitment bonuses and attractive employee benefits.\n- Thorough training where we'll teach you everything.\n- Career growth opportunities within O2.\n- Stable foundation of a strong company and experienced team support.\nWhat do we have for you?\n- No more worrying about data and call charges thanks to our employee plan.\n- Every 3 years, up to 18,000 K\u010d contribution toward a new phone.\n- 18,000 benefit points annually for relaxation, shopping, vacation.\n- 5 weeks of vacation to rest + 3 sick days.\n- Recharge (long-term leave) - after every 5 years, an additional 20 days of paid leave.\n- Meal allowance of 123 K\u010d\/day paid directly into your salary.\n- O2 Library points worth 2,400 K\u010d annually for e-books or audiobooks.\n- Multisport card - access to gyms and wellness centers.\n- Discounted Shell card - the best prices on the market.\n- Discounted O2 products for you and your loved ones.\n- Learning opportunities - workshops, online courses, and specialized training.\n- Internal contests for benefit points, tickets, trips, and great prizes.\n- Team building events, sports games, Christmas parties, and family days.\n- Special deals with partners (Makro, HP, \u010cEDOK, cars, and more).\nA complete list of all benefits can be found at: https:\/\/kariera.o2.cz\/benefity","language":"cs","is_translated":true,"title_original":"Konzultant\/ka z\u00e1kaznick\u00e9 linky pro ukrajinsky hovo\u0159\u00edc\u00ed z\u00e1kazn\u00edky","description_original":"Kontakt e-mailem.\nMluv\u00ed\u0161 ukrajinsky i \u010desky a r\u00e1d\/a komunikuje\u0161 s lidmi? P\u0159idej se k n\u00e1m a pom\u00e1hej z\u00e1kazn\u00edk\u016fm naj\u00edt \u0159e\u0161en\u00ed, kter\u00e1 jim usnadn\u00ed ka\u017edodenn\u00ed \u017eivot a umo\u017en\u00ed jim z\u016fstat ve spojen\u00ed s rodinou, p\u0159\u00e1teli i prac\u00ed. V O2 hled\u00e1me kolegu nebo kolegyni, kte\u0159\u00ed budou pe\u010dovat o na\u0161e ukrajinsky hovo\u0159\u00edc\u00ed z\u00e1kazn\u00edky, pom\u00e1hat jim s jejich po\u017eadavky a z\u00e1rove\u0148 jim doporu\u010dovat slu\u017eby \u0161it\u00e9 na m\u00edru jejich pot\u0159eb\u00e1m.\nCo t\u011b u n\u00e1s \u010dek\u00e1?\n-Komunikace se z\u00e1kazn\u00edky v ukrajin\u0161tin\u011b i \u010de\u0161tin\u011b po telefonu.\n-\u0158e\u0161en\u00ed jejich dotaz\u016f, po\u017eadavk\u016f a situac\u00ed spojen\u00fdch s na\u0161imi slu\u017ebami.\n-Doporu\u010dov\u00e1n\u00ed a prodej produkt\u016f a slu\u017eeb O2 podle pot\u0159eb z\u00e1kazn\u00edk\u016f.\n-Pr\u00e1ce v intern\u00edch syst\u00e9mech a administrativn\u00ed podpora po\u017eadavk\u016f.\n-Spolupr\u00e1ce s p\u0159\u00e1telsk\u00fdm t\u00fdmem, kter\u00fd ti bude oporou od prvn\u00edho dne.\nHled\u00e1me pr\u00e1v\u011b tebe, pokud:\n-Plynule komunikuje\u0161 ukrajinsky i \u010desky.\n-R\u00e1d\/a jedn\u00e1\u0161 s lidmi a dok\u00e1\u017ee\u0161 naslouchat i poradit.\n-Neboj\u00ed\u0161 se telefonu a um\u00ed\u0161 v\u00e9st p\u0159\u00edjemnou komunikaci.\n-PC a AI jsou pro tebe samoz\u0159ejmost\u00ed.\n-M\u00e1\u0161 chu\u0165 u\u010dit se nov\u00fdm v\u011bcem a hledat \u0159e\u0161en\u00ed.\nCo za to z\u00edsk\u00e1\u0161?\n-Fixn\u00ed mzdu dopln\u011bnou o motiva\u010dn\u00ed provize bez stropu.\n-N\u00e1borov\u00e9 bonusy a atraktivn\u00ed zam\u011bstnaneck\u00e9 benefity.\n-D\u016fkladn\u00e9 za\u0161kolen\u00ed, b\u011bhem kter\u00e9ho t\u011b v\u0161e nau\u010d\u00edme.\n-Mo\u017enost kari\u00e9rn\u00edho r\u016fstu v r\u00e1mci O2.\n-Stabiln\u00ed z\u00e1zem\u00ed siln\u00e9 spole\u010dnosti a podporu zku\u0161en\u00e9ho t\u00fdmu.\nCo pro tebe m\u00e1me my?\n-U\u017e \u017e\u00e1dn\u00e9 hl\u00edd\u00e1n\u00ed \u00fatraty za data a vol\u00e1n\u00ed d\u00edky zam\u011bstnaneck\u00e9mu tarifu.\n-Ka\u017ed\u00fd 3 roky p\u0159\u00edsp\u011bvek a\u017e 18 000 K\u010d na nov\u00fd telefon.\n-18 000 benefitn\u00edch bod\u016f ro\u010dn\u011b na relax, n\u00e1kupy, dovolenou.\n-5 t\u00fddn\u016f dovolen\u00e9 na odpo\u010dinek + 3 sick days.\n-Recharge (dlouhodob\u00e9 volno) - po ka\u017ed\u00fdch 5ti letech nav\u00edc 20 dn\u00ed placen\u00e9ho volna.\n-Stravenkov\u00fd pau\u0161\u00e1l 123 K\u010d\/den p\u0159\u00edmo do v\u00fdplaty.\n-Body do O2 Knihovny v ro\u010dn\u00ed hodnot\u011b 2 400 K\u010d na e knihy nebo audioknihy.\n-Multisport karta - vstupenka do fitka i wellness.\n-Slevov\u00e1 Shell karta - nejv\u00fdhodn\u011bj\u0161\u00ed ceny na trhu.\n-Zlevn\u011bn\u00e9 O2 produkty pro tebe i tv\u00e9 bl\u00edzk\u00e9.\n-Mo\u017enost vzd\u011bl\u00e1v\u00e1n\u00ed - workshopy, on-line kurzy a speci\u00e1ln\u00ed \u0161kolen\u00ed.\n-Intern\u00ed sout\u011b\u017ee o benefit body, vstupenky, z\u00e1jezdy i super ceny.\n-Teambuildingy, sportovn\u00ed hry, V\u00e1no\u010dn\u00ed party a Family days.\n-V\u00fdhodn\u00e9 n\u00e1kupy u partner\u016f (Makro, HP, \u010cEDOK, auta a dal\u0161\u00ed).\nSeznam v\u0161ech benefit\u016f najdete na: https:\/\/kariera.o2.cz\/benefity.","price":"35000.00","currency":"CZK","status":"active","noindex":false,"location":{"address":null,"full_address":null,"city":"Ostrava","country":"CZ","latitude":49.8354045,"longitude":18.292978},"metadata":{"shift":"Dvousm\u011bnn\u00fd provoz","region":"Moravskoslezsk\u00fd kraj","employer":"O2 Czech Republic a.s.","positions":4,"salary_to":65000,"profession":"Konzultant\/ka z\u00e1kaznick\u00e9 linky pro ukrajinsky hovo\u0159\u00edc\u00ed z\u00e1kazn\u00edky","start_date":"2026-09-01","salary_from":35000,"salary_unit":"K\u010d\/m\u011bs\u00edc","employer_ico":"60193336","min_education":"St\u0159edn\u00ed odborn\u00e9 (vyu\u010den)","contact_person":"Lucie Zem\u00e1nkov\u00e1","employment_types":["Pracovn\u00ed pom\u011br \u2013 pln\u00fd \u00favazek"],"reference_number":"33579880787"},"user_id":null,"is_sponsored":false,"views_count":4,"ai_views_count":7,"ai_vendor_counts":{"meta":1,"openai":2,"anthropic":1,"microsoft":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"lucie.mamicova@o2.cz","images":[],"published_at":"2026-08-11T00:00:00+00:00","expires_at":null,"created_at":"2026-08-13T02:00:55+00:00","updated_at":"2026-08-19T02:04:50+00:00"}}