{"data":{"id":167259,"slug":"kund-och-affarsansvarig-till-goteborgs-stads-parkering","type":"job","title":"Customer and Business Manager for Gothenburg City Parking","description":"We are now seeking a successor to our valued colleague who is retiring after many successful years with us. Would you like to take on a varied and development-focused role where you can combine business development, analysis, customer contact, and operational work? Here you'll have the opportunity to make a difference every day, work closely with both customers and colleagues, and contribute to creating strong businesses and satisfied customers.\n\nIn addition to the parking areas we own or lease ourselves, we have also been entrusted by various municipal landowners to operate parking services; we call them Business Partners. This enables more people to use our digital parking services and allows us to use the city's space in the most efficient way possible.\n \nParking Gothenburg is a company owned by Gothenburg City. We are the city's experts in parking solutions and work to create a sustainable, accessible, and attractive city. Our operations consist of daily delivery of parking solutions to residents, visitors, and businesses in Gothenburg. Every day we serve tens of thousands of parking customers, and to make it simple and uniform for them, we have consolidated approximately 70,000 parking spaces under the Parking Gothenburg brand.\nAbout the role\nAs Customer and Business Manager, you will be responsible for parking solutions for several municipal companies and administrations. Your task is to develop, maintain, and optimize the business\u2014while ensuring that the parking customer has a smooth and positive experience.\nThe role is operational, analytical, and strategic, and you will work closely with colleagues from several functions within the company as well as collaborate with contacts at the business partner. You will be a unifying link that ensures we together reach our goals and create a holistic experience for both customers and business partners.\nYou will be part of a team where people support each other, exchange ideas, solve problems, and develop working methods together. Here it is important that you enjoy contributing, listening, and collaborating.\nYour areas of responsibility\nWork to ensure that parking and related services create a good experience for the customer and a sustainable business result for your business partners.\nBuild, develop, and nurture relationships with the business partner through active networking to build trust and gain genuine, deep understanding of their needs and challenges.\nBe the contact person for operational questions such as changes, startup of new areas, or development of existing ones at the business partner.\nAnalyze data such as occupancy, results, and product mix, and compile reports that you, the team, and business partners use for monitoring and decision-making.\nEnsure that agreements are complied with, initiate measures and improvements within the contractual framework, and propose further changes when needed.\nCoordinate and create internal conditions for different functions in the company to meet the business partner's needs and expectations.\nGather, describe, and communicate needs to implementers\u2014whether it concerns communication, technical installations, line marking, or IT development.\n\nYour profile\nYou are a person who listens, collaborates without ego, and helps wherever needed for the group to succeed. You are comfortable with a mix of operational and strategic work. You are aware of your strengths and weaknesses, and you readily seek support from colleagues to achieve the best possible results. A genuine interest in customers and their situations is a given for you.\nWe believe you have at least 3-5 years of experience in a similar role and have an economic, business-focused higher education or equivalent education.\nYou have both strategic and operational capabilities and are confident in:\nunderstanding strategies and priorities within the business, seeing the bigger picture, and applying knowledge to achieve goals.\nworking analytically, seeing patterns, and preventing problems\nfollowing up on business development and driving improvements\nlistening to others' perspectives and having dialogues with openness and respect\nidentifying problems early, raising them with the team, and driving solutions forward\nacting proactively and flexibly based on changing needs\nbuilding trust, conveying energy, and clarity in your dialogues\nbuilding strong relationships and collaborating. Being flexible and having the ability to prioritize together with others to reach common goals\ndigital maturity and administrative capability\n\nPersonal qualities\nAs a person, you are an unpretentious team player who enjoys helping where needed and who sees the value in succeeding as a group. You are patient, responsible, structured, and curious, and you appreciate a work environment where collaboration, dialogue, and common goals are in focus. You can be operational in the moment, but never lose sight of the bigger picture and next steps. Personal qualities carry significant weight in this recruitment.\nWe offer\nIn this role you are offered a permanent full-time position at Gothenburg City Parking where you will be part of a team of 7 people in the Market unit, which is responsible for ongoing business in the company. Start date is by agreement.\nApplication\nIn this recruitment, Gothenburg City Parking is collaborating with Jefferson Wells. If you have questions about the position, you are warmly welcome to contact recruitment consultant Camilla Rippe, 0703-770138, camilla.rippe@jeffersonwells.se. Interviews will be held on an ongoing basis, so we look forward to receiving your CV and personal letter in Swedish as soon as possible, but no later than September 16, 2026.\nWelcome with your application!","language":"sv","is_translated":true,"title_original":"Kund- och aff\u00e4rsansvarig till G\u00f6teborgs Stads Parkering","description_original":"Nu s\u00f6ker vi en eftertr\u00e4dare till v\u00e5r uppskattade kollega som g\u00e5r i pension efter m\u00e5nga framg\u00e5ngsrika \u00e5r hos oss. Vill du ta dig an en varierad och utvecklande roll d\u00e4r du f\u00e5r kombinera aff\u00e4rsutveckling, analys, kundkontakt och operativt arbete? H\u00e4r f\u00e5r du m\u00f6jlighet att g\u00f6ra skillnad varje dag, arbeta n\u00e4ra b\u00e5de kunder och kollegor samt bidra till att skapa starka aff\u00e4rer och n\u00f6jda kunder.\n\nF\u00f6rutom de parkeringsomr\u00e5den som vi sj\u00e4lva \u00e4ger eller arrenderar har vi ocks\u00e5 f\u00e5tt f\u00f6rtroendet av olika kommunala mark\u00e4gare att bedriva parkeringsverksamheten, vi kallar dem d\u00e5 Aff\u00e4rspartners. Det m\u00f6jligg\u00f6r att fler kan anv\u00e4nda v\u00e5ra digitala parkeringstj\u00e4nster och vi kan anv\u00e4nda stadens yta p\u00e5 effektivast m\u00f6jliga s\u00e4tt.\n \n Parkering G\u00f6teborg \u00e4r ett bolag som \u00e4gs av G\u00f6teborgs Stad. Vi \u00e4r stadens experter p\u00e5 parkeringsl\u00f6sningar och arbetar f\u00f6r att skapa en h\u00e5llbar, tillg\u00e4nglig och attraktiv stad. V\u00e5r verksamhet best\u00e5r av att dagligen leverera parkeringsl\u00f6sningar till boende, bes\u00f6kare och verksamma i G\u00f6teborg. Varje dag tar vi emot tiotusentals parkerande kunder och f\u00f6r att g\u00f6ra det enkelt och enhetligt f\u00f6r dem har vi samlat ca 70 000 under varum\u00e4rket Parkering G\u00f6teborg.\nOm rollen\nSom Kund- och aff\u00e4rsansvarig ansvarar du f\u00f6r ett antal kommunala bolag och f\u00f6rvaltningars parkeringsl\u00f6sningar. Din uppgift \u00e4r att utveckla, bibeh\u00e5lla och optimera aff\u00e4ren - samtidigt som du s\u00e4kerst\u00e4ller att den parkerande kunden f\u00e5r en smidig och positiv upplevelse.\nRollen \u00e4r b\u00e5de operativ, analytisk och strategisk, och du arbetar n\u00e4ra kollegor fr\u00e5n flera funktioner i bolaget samt samverkar med kontaktpersoner hos aff\u00e4rspartnern. Du blir en sammanh\u00e5llande l\u00e4nk som ser till att vi tillsammans n\u00e5r v\u00e5ra m\u00e5l och skapar en helhetsupplevelse f\u00f6r b\u00e5de kunder och aff\u00e4rspartners.\nDu ing\u00e5r i ett team d\u00e4r man st\u00f6ttar, bollar id\u00e9er, l\u00f6ser problem och utvecklar arbetss\u00e4tt tillsammans. H\u00e4r \u00e4r det viktigt att du tycker om att bidra, lyssna och samarbeta.\nDina ansvarsomr\u00e5den\nArbeta f\u00f6r att parkering och tillh\u00f6rande tj\u00e4nster skapar en god upplevelse f\u00f6r kunden och ett h\u00e5llbart aff\u00e4rsresultat f\u00f6r dina aff\u00e4rspartners.\nBygga, utveckla och v\u00e5rda relationer med aff\u00e4rspartnern genom aktivt n\u00e4tverkande f\u00f6r att skapa f\u00f6rtroende och f\u00e5 en genuin, djup f\u00f6rst\u00e5else f\u00f6r deras behov och utmaningar.\nVara kontaktperson i operativa fr\u00e5gor som f\u00f6r\u00e4ndringar, uppstarter av nya omr\u00e5den eller utveckling av befintliga hos aff\u00e4rspartnern.\nAnalysera data som bel\u00e4ggning, utfall och produktmix samt sammanst\u00e4lla i rapporter som du, teamet och aff\u00e4rspartners anv\u00e4nder f\u00f6r uppf\u00f6ljning och inf\u00f6r olika beslut.\nS\u00e4kerst\u00e4lla att avtal efterlevs, initiera \u00e5tg\u00e4rder och f\u00f6rb\u00e4ttringar inom avtalsramen samt f\u00f6resl\u00e5 vidare f\u00f6r\u00e4ndringar n\u00e4r det beh\u00f6vs.\nSamordna och skapa interna f\u00f6ruts\u00e4ttningar f\u00f6r att olika funktioner i bolaget ska kunna m\u00f6ta aff\u00e4rspartnerns behov och f\u00f6rv\u00e4ntningar.\nSamla in, beskriva och f\u00f6rmedla behov vidare till utf\u00f6rare - oavsett om det g\u00e4ller kommunikation, tekniska installationer, linjem\u00e5lning eller IT-utveckling.\n\nDin profil\nDu \u00e4r en person som lyssnar in, samarbetar prestigel\u00f6st och hj\u00e4lper till d\u00e4r det beh\u00f6vs f\u00f6r att gruppen ska lyckas. Du trivs med en mix av operativt och strategiskt arbete. Du \u00e4r medveten om dina styrkor och svagheter, och du tar g\u00e4rna st\u00f6d av kollegor f\u00f6r att skapa b\u00e4sta m\u00f6jliga resultat. Ett genuint intresse f\u00f6r kunder och deras situationer \u00e4r en sj\u00e4lvklarhet f\u00f6r dig.\nVi tror att du har minst 3-5 \u00e5rs erfarenhet fr\u00e5n en liknande roll och har en ekonomisk, aff\u00e4rsinriktad h\u00f6gskoleutbildning alternativt likv\u00e4rdig\/motsvarande utbildning.\nDu har b\u00e5de strategiska och operativa f\u00f6rm\u00e5gor och \u00e4r trygg i att:\nf\u00f6rst\u00e5 strategier och prioriteringar inom verksamheten, se till helheten och till\u00e4mpa kunskapen f\u00f6r att uppn\u00e5 m\u00e5l.\narbeta analytiskt, se m\u00f6nster och f\u00f6rebygga problem\nf\u00f6lja upp utvecklingen av aff\u00e4ren och driva f\u00f6rb\u00e4ttringar\nlyssna in andras perspektiv och f\u00f6ra dialoger med \u00f6ppenhet och respekt\nse problem tidigt, lyfta dem i teamet och driva l\u00f6sningar fram\u00e5t\nagera proaktivt och flexibelt utifr\u00e5n f\u00f6r\u00e4ndrade behov\nskapa f\u00f6rtroende, f\u00f6rmedla energi och tydlighet i dina dialoger\nbygga starka relationer och samarbeta. Vara flexibel och ha f\u00f6rm\u00e5ga att prioritera tillsammans med andra f\u00f6r att n\u00e5 gemensamma m\u00e5l\ndigital mognad och administrativ f\u00f6rm\u00e5ga\n\nPersonliga egenskaper\nSom person \u00e4r du en prestigel\u00f6s lagspelare som g\u00e4rna hj\u00e4lper till d\u00e4r det beh\u00f6vs och som ser v\u00e4rdet i att lyckas som grupp. Du \u00e4r t\u00e5lmodig, ansvarsfull, strukturerad och nyfiken, och du uppskattar en arbetsmilj\u00f6 d\u00e4r samarbete, dialog och gemensamma m\u00e5l st\u00e5r i fokus. Du kan vara operativ i nuet, men tappar aldrig helhetsbilden och kommande steg. Personliga egenskaper v\u00e4ger tungt i denna rekrytering.\nVi erbjuder\nI denna roll erbjuds du en tillsvidareanst\u00e4llning p\u00e5 heltid hos G\u00f6teborgs Stads Parkering d\u00e4r du kommer ing\u00e5 i ett team p\u00e5 7 personer p\u00e5 enhet Marknad som ansvarar f\u00f6r den p\u00e5g\u00e5ende aff\u00e4ren i bolaget. Tilltr\u00e4de sker enligt \u00f6verenskommelse.\nAns\u00f6kan\nI den h\u00e4r rekryteringen samarbetar G\u00f6teborgs Stads Parkering med Jefferson Wells. Har du fr\u00e5gor om tj\u00e4nsten \u00e4r du varmt v\u00e4lkommen att kontakta rekryteringskonsult Camilla Rippe, 0703-770138, camilla.rippe@jeffersonwells.se. Intervjuer kommer att ske l\u00f6pande s\u00e5 vi ser fram emot ditt CV och personliga brev p\u00e5 svenska s\u00e5 snart som m\u00f6jligt, dock senast 16\/9 2026.\nV\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"\u00c5v\u00e4gen 17J","full_address":null,"city":"Gothenburg","country":"SE","latitude":57.702079916002,"longitude":11.992333936639},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Experis AB","postcode":"41251","positions":1,"profession":"Aff\u00e4rsutvecklare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Camilla Rippe","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"G\u00f6teborgs Stads Parkering AB","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":2,"ai_views_count":8,"ai_vendor_counts":{"meta":4,"openai":2,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46703770138","owner_email":"camilla.rippe@jeffersonwells.se","images":[],"published_at":"2026-08-21T13:09:01+00:00","expires_at":"2026-09-17T23:59:59+00:00","created_at":"2026-08-22T03:25:04+00:00","updated_at":"2026-08-24T14:56:40+00:00"}}