{"data":{"id":202866,"slug":"kund-och-personalansvarig-till-sarnmark-i-goteborg","type":"job","title":"Customer and Personnel Manager at S\u00e4rnmark in Gothenburg","description":"S\u00e4rnmark is one of Sweden's oldest companies in personal assistance and was founded by the current owner in 1992. We are a values-driven company that places great importance on individuals' commitment and abilities. With over 3,500 employees, we deliver every day on the promise of \"a better life\" to our customers. Today we offer personal assistance throughout Sweden.\nWould you like to be part of developing the future of personal assistance?\nFor over 30 years, S\u00e4rnmark has created opportunities for children, young people, and adults with disabilities to live their lives on their own terms. Our history, experience, and values make us a stable and trusted employer \u2013 but we don't stop there. We are a company in development with high ambitions, strong growth, and a clear focus on quality in every interaction, every assignment, and every decision.\nNow we are expanding further in Gothenburg and are looking for an engaged Customer and Personnel Manager who wants to be part of developing both our operations, our employees, and the customer experience.\nAbout the Role\nAs Customer and Personnel Manager, you hold a key role in our operations. You are responsible for a number of assistance assignments and work closely with customers, relatives, personal assistants, authorities, and other partners. You are the natural link between the customer's needs, the business objectives, and the conditions for employees to succeed.\nWith us, you have great opportunities to make an impact. We are looking for someone who wants to drive development, contribute new ideas, and ensure that we continue to deliver personal assistance with high quality and strong customer focus.\nYour main areas of responsibility:\nOverall responsibility for a number of customers receiving assistance\nRecruitment, onboarding, and management of personal assistants\nWork environment and personnel responsibility\nBudget and cost responsibility for your assignments\nCooperation with authorities, healthcare providers, and other stakeholders\nEnsure quality, documentation, and compliance with laws and regulations\n\nWho are you?\nYou have experience in personal assistance and are well familiar with LSS. Perhaps you already work today as a customer manager, operations manager, or in another management role in the industry and want to take the next step in an organization where development, quality, and commitment are central. It is a merit if you have academic education such as a degree in social work or equivalent as assessed by the employer.\nWe believe that you:\nAre secure, structured, and solution-oriented\nHave a coaching and inclusive leadership style\nThrive with responsibility and making decisions\nSee opportunities where others see challenges\nAre communicative and build strong relationships\nWant to be part of developing the business together with colleagues and customers\n\nWe place great importance on your personal qualities, your drive, and your ability to create results through people.\nWhy should you choose S\u00e4rnmark!\nWith us, you become part of an engaged team where quality, collaboration, and long-term thinking are in focus. We offer a workplace where your ideas are valued and where you have the opportunity to influence the business's continued development.\nWe are on an exciting growth journey in Gothenburg and are looking for someone who wants to be part of shaping the future together with us.\nOther Information\nThe position is a permanent employment with an initial probationary period. A driver's license is a requirement as travel within V\u00e4stra G\u00f6taland occurs.\n \nIn your application, you must indicate citizenship. If you are not a citizen of Sweden, EU, EEA, or Switzerland, you must be able to prove that you have permanent residence in Sweden in order to be employed at S\u00e4rnmark.","language":"sv","is_translated":true,"title_original":"Kund- och personalansvarig till S\u00e4rnmark i G\u00f6teborg","description_original":"S\u00e4rnmark \u00e4r ett av Sveriges \u00e4ldsta f\u00f6retag inom personlig assistans och grundades av nuvarande \u00e4gare 1992. Vi \u00e4r ett v\u00e4rderingsdrivet bolag som l\u00e4gger stor vikt vid individens engagemang och f\u00f6rm\u00e5gor. Med \u00f6ver 3500 medarbetare levererar vi varje dag l\u00f6ftet om \"ett b\u00e4ttre liv\" till v\u00e5ra kunder. Idag erbjuder vi personlig assistans \u00f6ver hela Sverige.\nVill du vara med och utveckla framtidens personliga assistans?\nS\u00e4rnmark har i \u00f6ver 30 \u00e5r skapat m\u00f6jligheter f\u00f6r barn, ungdomar och vuxna med funktionsneds\u00e4ttning att leva sina liv p\u00e5 sina villkor. V\u00e5r historia, erfarenhet och v\u00e4rdegrund g\u00f6r oss till en stabil och trygg arbetsgivare \u2013 men vi n\u00f6jer oss inte med det. Vi \u00e4r ett f\u00f6retag i utveckling med h\u00f6ga ambitioner, stark tillv\u00e4xt och ett tydligt fokus p\u00e5 kvalitet i varje m\u00f6te, varje uppdrag och varje beslut.\nNu v\u00e4xer vi vidare i G\u00f6teborg och s\u00f6ker en engagerad Kund- och Personalansvarig som vill vara med och utveckla b\u00e5de verksamheten, v\u00e5ra medarbetare och kundupplevelsen.\nOm rollen\nSom Kund- och Personalansvarig har du en nyckelroll i v\u00e5r verksamhet. Du ansvarar f\u00f6r ett antal assistansuppdrag och arbetar n\u00e4ra kunder, anh\u00f6riga, personliga assistenter, myndigheter och andra samarbetspartners. Du \u00e4r den naturliga l\u00e4nken mellan kundens behov, verksamhetens m\u00e5l och medarbetarnas f\u00f6ruts\u00e4ttningar att lyckas.\nHos oss f\u00e5r du stor m\u00f6jlighet att p\u00e5verka. Vi s\u00f6ker dig som vill vara med och driva utveckling, bidra med nya id\u00e9er och s\u00e4kerst\u00e4lla att vi forts\u00e4tter leverera personlig assistans med h\u00f6g kvalitet och ett starkt kundfokus.\nDina huvudsakliga ansvarsomr\u00e5den:\nHelhetsansvar f\u00f6r ett antal kunder med assistans\nRekrytering, introduktion och ledning av personliga assistenter\nArbetsmilj\u00f6- och personalansvar\nBudget- och kostnadsansvar f\u00f6r dina uppdrag\nSamverkan med myndigheter, v\u00e5rdgivare och andra akt\u00f6rer\nS\u00e4kerst\u00e4lla kvalitet, dokumentation och efterlevnad av lagar och riktlinjer\n\nVem \u00e4r du?\nDu har erfarenhet fr\u00e5n personlig assistans och \u00e4r v\u00e4l f\u00f6rtrogen med LSS. Kanske arbetar du redan idag som kundansvarig, verksamhetschef eller i en annan ledande roll inom branschen och vill ta n\u00e4sta steg i en organisation d\u00e4r utveckling, kvalitet och engagemang st\u00e5r i centrum. Meriterande om du har en akademisk utbildning likt socionom eller liknande som arbetsgivaren bed\u00f6mer likv\u00e4rdig.\nVi tror att du:\n\u00c4r trygg, strukturerad och l\u00f6sningsorienterad\nHar ett coachande och inkluderande ledarskap\nTrivs med ansvar och att fatta beslut\nSer m\u00f6jligheter d\u00e4r andra ser utmaningar\n\u00c4r kommunikativ och bygger starka relationer\nVill vara med och utveckla verksamheten tillsammans med kollegor och kunder\n\nVi l\u00e4gger stor vikt vid dina personliga egenskaper, ditt driv och din f\u00f6rm\u00e5ga att skapa resultat genom m\u00e4nniskor.\nD\u00e4rf\u00f6r skall du v\u00e4lja S\u00e4rnmark!\nHos oss blir du en del av ett engagerat team d\u00e4r kvalitet, samarbete och l\u00e5ngsiktighet st\u00e5r i fokus. Vi erbjuder en arbetsplats d\u00e4r dina id\u00e9er tas tillvara och d\u00e4r du f\u00e5r m\u00f6jlighet att p\u00e5verka verksamhetens fortsatta utveckling.\nVi befinner oss i en sp\u00e4nnande tillv\u00e4xtresa i G\u00f6teborg och s\u00f6ker dig som vill vara med och forma framtiden tillsammans med oss.\n\u00d6vrigt\nTj\u00e4nsten \u00e4r en tillsvidareanst\u00e4llning med inledande provanst\u00e4llning. K\u00f6rkort \u00e4r ett krav d\u00e5 resor inom V\u00e4stra G\u00f6taland f\u00f6rekommer.\u00a0\n\u00a0\nI din ans\u00f6kan ska du ange medborgarskap. Om du inte \u00e4r medborgare i Sverige, EU, EES eller Schweiz m\u00e5ste du kunna styrka att du har ett permanent uppeh\u00e5llstillst\u00e5nd i Sverige f\u00f6r att kunna f\u00e5 anst\u00e4llning i S\u00e4rnmark.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.709325727606,"longitude":11.96571311329},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"S\u00e4rnmark Assistans Aktiebolag","postcode":"41105","positions":1,"profession":"Enhetschef inom social omsorg","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.sarnmark.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Therese Branevig","driving_license":true,"employment_type":"full_time","occupation_field":"Chefer och verksamhetsledare","employer_workplace":"S\u00e4rnmark Assistans AB","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":7,"bot_views_count":0,"ai_vendor_counts":{"meta":1,"other":2,"openai":2,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46850592035","owner_email":"therese.branevig@sarnmark.se","images":[],"published_at":"2026-09-09T09:55:04+00:00","expires_at":"2026-10-01T23:59:59+00:00","created_at":"2026-09-10T04:03:30+00:00","updated_at":"2026-09-17T02:56:29+00:00"}}