{"data":{"id":174263,"slug":"kundansvarig-4","type":"job","title":"Customer Account Manager","description":"Welcome to a new future at Riksbyggen!\n\nRiksbyggen is a cooperative company, which means we are member-owned and work according to our four core values: Innovation, Security, Collaboration, and Sustainability. We develop sustainable living environments by creating new homes and managing properties. As one of Sweden's largest players in both residential development and property management, we serve housing cooperatives, businesses, and public property owners. Regardless of your interests or goals, you are always welcome with us.\n\nMake a difference with us\n\nAs a Customer Account Manager at Riksbyggen, you have a central role in the customer team. You are the one who builds relationships with customers, identifies their needs, and ensures that the right people within Riksbyggen are involved so that we can deliver excellent results together.\n\nThe role is business-driven and combines customer development, sales, and coordination. Our customers include both housing cooperatives and commercial property owners, which requires your ability to understand their operations, build trust, and develop collaborations and relationships over time. We are looking for someone who enjoys working with people, business development, and making things happen.\n\nYou enjoy meeting with customers and prefer to visit them in person. You take initiative in arranging customer meetings, follow up, ask questions, and are curious about what customers need\u2014even things they may not have articulated yet. With a good understanding of customer needs, you identify opportunities and offer customized solutions based on Riksbyggen's service offerings.\n\nAs a Customer Account Manager, you have clear business and sales responsibility. You work toward established sales and budget targets and are accountable for revenue and profitability for your customers. You prepare quotations and contracts in close dialogue with the delivery organization and ensure a professional start when we win new assignments. You serve as the link between customers and our delivery teams and maintain ongoing dialogue about assignments, customer needs, and development opportunities.\n\nYou work independently with considerable freedom and responsibility, while also being a team player who both asks for help and supports colleagues when needed.\n\nYou are part of the Customer Group, which consists of several account managers. Together, you develop work methods, share experiences, and drive the business forward toward the market area's common goals. You organize customer events and participate in trade shows. The role may involve evening work, which is compensated with flexible working hours otherwise. As an employee of Riksbyggen, you are also expected to be a board member in one or more housing cooperatives. An administrative fee is paid for board positions.\n\nYou contribute with your expertise and commitment\n\nYou have relevant academic education from a university or college, preferably in service sales, real estate economics, and\/or real estate technology, or equivalent work experience.\n\nWe are looking for someone who is proactive, enjoys customer interactions, and has the ability to influence your surroundings. You drive your own work and have a good ability to coordinate all aspects of customer relationships. You find it easy to build trust and are skilled at understanding different perspectives. You are business-minded and can translate customer needs into sustainable and profitable business opportunities. You are interested in people and have strong communication skills, both written and verbal. You are organized and structured in your work and experienced in coordinating multiple contact points, both internally and externally.\n\nIt is an advantage if you have experience in board work, the real estate industry, service sales, project management, or contract negotiations. You need to have excellent Swedish language skills and be able to communicate well both verbally and in writing.\n\nYou are comfortable with various computer systems and digital tools.\n\nAbout the position\n\nThis is a permanent position based in Link\u00f6ping. Work may take place at other locations within the market area, so you need to have a valid driver's license and access to a car.\n\nRiksbyggen views diversity as a strength and strives to create an inclusive work environment. Riksbyggen uses probationary employment.\n\nApplication\n\nSubmit your application to us via www.riksbyggen.se under About us - Job Openings by September 25, 2026. We conduct continuous recruitment and interviews, and positions may be filled before the application deadline, so apply today!\n\nContact\n\nFor questions, please contact Customer Group Manager Helen Gabrielsson, email: Helen.Gabrielsson@riksbyggen.se\n\nOther information\n\nYou can contact Unionen at Riksbyggen if you have questions about the position via email: Unionen@riksbyggen.se\n\nAs an employee of Riksbyggen, you are also expected to be a board member in one or more housing cooperatives. If you hold a board position, an administrative fee is paid.\n\nClick https:\/\/youtu.be\/8iiv5V-tjcg?si=XwP3dJxkXaiCSsvL if you are curious about Riksbyggen.\n\nTo recruitment consultants, advertising sales representatives, etc.\n\nWe have already decided which partners we work with for recruitment and where we want to be visible. We therefore decline contact from sales representatives regarding these matters.","language":"sv","is_translated":true,"title_original":"Kundansvarig","description_original":"V\u00e4lkommen in till en ny framtid p\u00e5 Riksbyggen!\nRiksbyggen \u00e4r ett kooperativt f\u00f6retag som inneb\u00e4r att vi \u00e4r medlems\u00e4gda och att vi arbetar efter v\u00e5ra fyra k\u00e4rnv\u00e4rden: Nyt\u00e4nkande, Trygghet, Samverkan och L\u00e5ngsiktighet. Vi utvecklar h\u00e5llbara boendemilj\u00f6er genom att b\u00e5de skapa nya bost\u00e4der och f\u00f6rvalta fastigheter. Som en av Sveriges st\u00f6rsta akt\u00f6rer inom s\u00e5v\u00e4l bostadsutveckling som fastighetsf\u00f6rvaltning finns vi f\u00f6r bostadsr\u00e4ttsf\u00f6reningar, f\u00f6retag och offentliga fastighets\u00e4gare. Oavsett dina intressen eller m\u00e5l, \u00e4r du alltid v\u00e4lkommen hos oss.\nHos oss g\u00f6r du skillnad\nSom kundansvarig p\u00e5 Riksbyggen har du en central roll i kundteamet. Du \u00e4r den som bygger relationen med kunden, f\u00e5ngar upp behov och ser till att r\u00e4tt personer inom Riksbyggen \u00e4r involverade f\u00f6r att vi tillsammans ska skapa en riktigt bra leverans.\nRollen \u00e4r aff\u00e4rsdrivande och kombinerar kundutveckling, f\u00f6rs\u00e4ljning och samordning. V\u00e5ra kunder best\u00e5r av b\u00e5de bostadsr\u00e4ttsf\u00f6reningar och kommersiella fastighets\u00e4gare, vilket st\u00e4ller krav p\u00e5 din f\u00f6rm\u00e5ga att f\u00f6rst\u00e5 deras verksamhet, bygga f\u00f6rtroende och utveckla samarbeten och relationen \u00f6ver tid. Vi s\u00f6ker dig som gillar m\u00e4nniskor, aff\u00e4rer och att f\u00e5 saker att h\u00e4nda\nDu trivs med att m\u00f6ta kunder och \u00e4r g\u00e4rna ute hos dem. Du tar initiativ till kundm\u00f6ten, f\u00f6ljer upp, st\u00e4ller fr\u00e5gor och \u00e4r nyfiken p\u00e5 vad kunden beh\u00f6ver \u2013 \u00e4ven s\u00e5dant kunden kanske inte sj\u00e4lv har formulerat \u00e4nnu. Med god f\u00f6rst\u00e5else f\u00f6r kundens behov identifierar du m\u00f6jligheter och erbjuder kundanpassade l\u00f6sningar utifr\u00e5n Riksbyggens tj\u00e4nsteutbud.\nSom kundansvarig har du ett tydligt aff\u00e4rs- och f\u00f6rs\u00e4ljningsansvar. Du arbetar mot uppsatta f\u00f6rs\u00e4ljnings- och budgetm\u00e5l och ansvarar f\u00f6r int\u00e4kter och l\u00f6nsamhet f\u00f6r dina kunder. Du tar fram offerter och avtal i n\u00e4ra dialog med leveransorganisationen och s\u00e4kerst\u00e4ller en professionell uppstart n\u00e4r vi vinner nya uppdrag. Du \u00e4r l\u00e4nken mellan kunden och v\u00e5ra leveransteam och har en l\u00f6pande dialog kring uppdrag, kundbehov och utvecklingsm\u00f6jligheter.\nDu arbetar sj\u00e4lvst\u00e4ndigt med stor frihet under ansvar, men du \u00e4r samtidigt en lagspelare som b\u00e5de ber om hj\u00e4lp och st\u00f6ttar dina kollegor n\u00e4r det beh\u00f6vs.\nDu ing\u00e5r i Kundgruppen, som best\u00e5r av flera kundansvariga. Tillsammans utvecklar ni arbetss\u00e4tt, delar erfarenheter och driver aff\u00e4ren fram\u00e5t mot marknadsomr\u00e5dets gemensamma m\u00e5l. Ni arrangerar kundevent och deltar p\u00e5 m\u00e4ssor. Rollen som kundansvarig kan inneb\u00e4ra arbete p\u00e5 kv\u00e4llstid vilket kompenseras med en i \u00f6vrigt flexibel arbetstid. Som anst\u00e4lld p\u00e5 Riksbyggen f\u00f6rv\u00e4ntas du ocks\u00e5 vara ledamot i n\u00e5gon eller n\u00e5gra bostadsr\u00e4ttsf\u00f6reningar. F\u00f6r ledamotsuppdrag utg\u00e5r ett ansvarsarvode.\nDu bidrar med din kompetens och ditt engagemang\nDu har en relevant akademisk utbildning fr\u00e5n universitet eller h\u00f6gskola, g\u00e4rna med inriktning mot tj\u00e4nstef\u00f6rs\u00e4ljning, fastighetsekonomi och\/ eller fastighetsteknik, alternativt motsvarande arbetslivserfarenhet.\nVi s\u00f6ker dig som \u00e4r initiativtagande, tycker om kundm\u00f6ten och har en f\u00f6rm\u00e5ga att p\u00e5verka din omgivning. Du driver ditt eget arbete och har en god f\u00f6rm\u00e5ga att h\u00e5lla ihop arbetet runt kunden. Du har l\u00e4tt f\u00f6r att skapa f\u00f6rtroende och \u00e4r bra p\u00e5 att f\u00f6rst\u00e5 olika perspektiv. Du \u00e4r aff\u00e4rsm\u00e4ssig och kan oms\u00e4tta kundens behov till h\u00e5llbara och l\u00f6nsamma aff\u00e4rer. Du \u00e4r intresserad av m\u00e4nniskor och har en god kommunikativ f\u00f6rm\u00e5ga i s\u00e5 v\u00e4l tal som skrift. Du \u00e4r organiserad och strukturerad i ditt arbete och van att koordinera m\u00e5nga kontaktytor, s\u00e5v\u00e4l internt som externt.\nDet \u00e4r meriterande om du har erfarenhet av styrelsearbete, fastighetsbranschen, tj\u00e4nstef\u00f6rs\u00e4ljning, projektledning eller avtalsf\u00f6rhandlingar. Du beh\u00f6ver ha goda kunskaper i svenska samt kunna uttrycka dig v\u00e4l i s\u00e5v\u00e4l tal som skrift.\u00a0\nDu \u00e4r bekv\u00e4m med olika datasystem och digitala verktyg.\nOm tj\u00e4nsten\nTj\u00e4nsten \u00e4r en tillsvidareanst\u00e4llning med placering i Link\u00f6ping. Arbetet kan f\u00f6rekomma p\u00e5 andra orter inom marknadsomr\u00e5det, du beh\u00f6ver d\u00e4rf\u00f6r ha B-k\u00f6rkort och tillg\u00e5ng till bil.\nRiksbyggen ser m\u00e5ngfald som en styrka och str\u00e4var efter att skapa en inkluderande arbetsmilj\u00f6. Riksbyggen till\u00e4mpar provanst\u00e4llning.\nAns\u00f6kan\nDin ans\u00f6kan skickar du till oss via www.riksbyggen.se under Om oss - Lediga jobb senast 25 september 2026. Vi arbetar med l\u00f6pande urval och intervjuer och tj\u00e4nsterna kan komma att tills\u00e4ttas innan sista ans\u00f6kningsdatum, s\u00e5 ans\u00f6k redan idag!\nKontakt\nVid fr\u00e5gor kontakta kundgruppschef Helen Gabrielsson, epost: Helen.Gabrielsson@riksbyggen.se\n\u00d6vrigt\nDu kan kontakta Unionen p\u00e5 Riksbyggen om du har fr\u00e5gor om tj\u00e4nsten via ePost-adress: Unionen@riksbyggen.se\nSom anst\u00e4lld p\u00e5 Riksbyggen f\u00f6rv\u00e4ntas du ocks\u00e5 vara ledamot i n\u00e5gon\/n\u00e5gra bostadsr\u00e4ttsf\u00f6reningar, i de fall du har ledamotsuppdrag s\u00e5 utg\u00e5r ett ansvarsarvode.\nKlicka https:\/\/youtu.be\/8iiv5V-tjcg?si=XwP3dJxkXaiCSsvL om du \u00e4r nyfiken p\u00e5 Riksbyggen.Till rekryteringskonsulter, annonss\u00e4ljare etc.\u00a0\nVi har redan beslutat vilka vi samarbetar med vid rekryteringar samt var vi vill synas. Vi undanber oss d\u00e4rf\u00f6r kontakt fr\u00e5n f\u00f6rs\u00e4ljare i dessa fr\u00e5gor.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Link\u00f6ping","country":"SE","latitude":58.427857517783,"longitude":15.608419227253},"metadata":{"region":"\u00d6sterg\u00f6tlands l\u00e4n","duration":"Tills vidare","employer":"Riksbyggen ekonomisk f\u00f6rening","postcode":"58273","positions":1,"profession":"Key account manager\/KAM","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.riksbyggen.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Riksbyggen","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"helen.gabrielsson@riksbyggen.se","images":[],"published_at":"2026-08-26T09:36:52+00:00","expires_at":"2026-09-25T23:59:59+00:00","created_at":"2026-08-27T03:25:14+00:00","updated_at":"2026-08-27T04:01:13+00:00"}}