{"data":{"id":175605,"slug":"kundansvarig-inom-personlig-assistans-lss","type":"job","title":"Customer Manager in Personal Assistance (LSS)","description":"Do you want to combine leadership, customer responsibility, and social impact in a role where you make a difference in people's lives every day?\nN\u00c4RA has been providing personal assistance according to LSS since 1995, with a focus on choice, self-determination, integrity, and continuity. We believe in the individual's right to control their own life and work every day to create security, quality, and long-term relationships for both customers and employees.\nWe are now recruiting a Customer Manager to our team in \u00d6stermalm.\n\n\nAbout the role\nAs a Customer Manager, you have overall responsibility for a number of assistance assignments. You lead and develop assistance teams, build strong customer relationships, and ensure that the assistance maintains high quality according to LSS and applicable legislation.\nYou have a central role in the organization and work closely with customers, relatives, representatives, assistants, authorities, and other partners.\n\n\nYour main areas of responsibility\nPersonnel, budget, and work environment responsibility\nSupport and development of assistance teams\nQuality assurance according to LSS and applicable legislation\nImplementation plans\nClose contact with customers, relatives, and representatives\nCommunication with F\u00f6rs\u00e4kringskassan, municipalities, and other authorities\n\n\n\nWe are looking for you who\nHave experience in leadership and personnel responsibility\nHave knowledge of personal assistance, LSS, and labor law\nAre confident, solution-oriented, and relationship-building\nComfortable with independent responsibility and varied work tasks\n\nExperience from personal assistance and work in a similar role is a merit.\n\n\nWe offer\nAt N\u00c4RA you get an independent and developmental role in a company with strong values, engaged colleagues, and a clear focus on quality and customer satisfaction.\n\n\nLocation: \u00d6stermalm, Stockholm\nScope: Full-time\nStart: By agreement\n\n\nSelection and interviews are ongoing. Welcome to submit your application today!","language":"sv","is_translated":true,"title_original":"Kundansvarig inom Personlig Assistans (LSS)","description_original":"Vill du kombinera ledarskap, kundansvar och samh\u00e4llsnytta i en roll d\u00e4r du varje dag g\u00f6r skillnad f\u00f6r m\u00e4nniskors liv?\nN\u00c4RA bedriver sedan 1995 personlig assistans enligt LSS med fokus p\u00e5 valfrihet, sj\u00e4lvbest\u00e4mmande, integritet och kontinuitet. Vi tror p\u00e5 individens r\u00e4tt att styra sitt eget liv och arbetar varje dag f\u00f6r att skapa trygghet, kvalitet och l\u00e5ngsiktiga relationer f\u00f6r b\u00e5de kunder och medarbetare.\nNu s\u00f6ker vi en Kundansvarig till v\u00e5rt team p\u00e5 \u00d6stermalm.\n\n\nOm rollen\nSom Kundansvarig har du det \u00f6vergripande ansvaret f\u00f6r ett antal assistansuppdrag. Du leder och utvecklar assistansgrupper, bygger starka kundrelationer och s\u00e4kerst\u00e4ller att assistansen h\u00e5ller h\u00f6g kvalitet enligt LSS och g\u00e4llande lagstiftning.\nDu har en central roll i verksamheten och arbetar n\u00e4ra kunder, anh\u00f6riga, f\u00f6retr\u00e4dare, assistenter, myndigheter och andra samarbetspartners.\n\n\nDina huvudsakliga ansvarsomr\u00e5den\nPersonal-, budget- och arbetsmilj\u00f6ansvar\nSt\u00f6d och utveckling av assistansgrupper\nKvalitetss\u00e4kring enligt LSS och g\u00e4llande lagstiftning\nGenomf\u00f6randeplaner\nN\u00e4ra kontakt med kunder, anh\u00f6riga och f\u00f6retr\u00e4dare\nKommunikation med F\u00f6rs\u00e4kringskassan, kommuner och andra myndigheter\n\n\n\nVi s\u00f6ker dig som\nHar erfarenhet av ledarskap och personalansvar\nHar kunskap om personlig assistans, LSS och arbetsr\u00e4tt\n\u00c4r trygg, l\u00f6sningsorienterad och relationsskapande\nTrivs med eget ansvar och varierande arbetsuppgifter\n\nErfarenhet fr\u00e5n personlig assistans och arbete i en liknande roll \u00e4r meriterande.\n\n\nVi erbjuder\nHos N\u00c4RA f\u00e5r du en sj\u00e4lvst\u00e4ndig och utvecklande roll i ett f\u00f6retag med starka v\u00e4rderingar, engagerade kollegor och ett tydligt fokus p\u00e5 kvalitet och kundn\u00f6jdhet.\n\n\nPlats: \u00d6stermalm, Stockholm\nOmfattning: Heltid\nStart: Enligt \u00f6verenskommelse\n\n\nUrval och intervjuer sker l\u00f6pande. V\u00e4lkommen med din ans\u00f6kan redan idag!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.3251172,"longitude":18.0710935},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"N\u00c4RA AB","positions":1,"profession":"Socionom","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/nara.nu\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Yrken med social inriktning","employer_workplace":"N\u00c4RA AB","translation_status":"done","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"meta":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"arbeta@nara.nu","images":[],"published_at":"2026-08-27T08:14:25+00:00","expires_at":"2026-09-13T23:59:59+00:00","created_at":"2026-08-28T03:19:44+00:00","updated_at":"2026-08-28T04:01:01+00:00"}}