{"data":{"id":196325,"slug":"kundansvarig-personligassistans-inom-stockholm-eller-goteborg","type":"job","title":"Customer Relations Manager, Personal Assistance in Stockholm or G\u00f6teborg","description":"General Information\nOmsorgshuset i Stockholm AB is an established care and social services company. We have over 20 years of experience in personal assistance. Omsorgshuset does not offer pre-packaged assistance solutions; instead, we work together with our clients to tailor assistance to their specific wishes and needs.\n\nAbout the Position:\nAs an assistant manager, you are the customer relations manager and work closely with your clients. It is important that you get to know your clients well and develop an understanding of their needs. Together with the client, you plan assistance hours in accordance with applicable legislation and decisions. You serve as the connecting link, operating from our \u00c4lvsj\u00f6 office, with travel outside the office as needed. The role is complex and therefore demands a high level of independent work with strong collaboration skills.\n\nResponsibilities:\n- Ensure that work is carried out in accordance with applicable legislation and guidelines\n- Manage a supervisory role including scheduling and recruitment\n- Conduct continuous quality and development work and maintain documentation\n- Collaborate both internally and externally with social services, healthcare providers, and government agencies to ensure the best possible support and care\n- You are structured and organized\n\nRequirements\n- Previous experience as a customer relations manager within personal assistance\n- Valid driver's license\n\nMeritorious\n- Experience with the digital system AiAi\n\nPersonality\nGreat emphasis will be placed on personal suitability and genuine interest in the target group. You are collaborative, empathetic, and attentive, with the ability to build trusting relationships. You have strong and clear communication skills and can work in a team. You are also flexible, solution-oriented, and unpretentious\u2014you're not afraid to step in and help where needed!\n\nInterviews will be conducted on a rolling basis and the position may be filled before the application deadline expires","language":"sv","is_translated":true,"title_original":"Kundansvarig Personligassistans inom Stockholm eller G\u00f6teborg","description_original":"\u00d6vergripande information\nOmsorgshuset i Stockholm AB \u00e4r en etablerad koncern inom v\u00e5rd och omsorg. Vi har \u00f6ver 20 \u00e5rs erfarenhet av personlig assistans. Omsorgshuset har inga f\u00e4rdiga paketl\u00f6sningar f\u00f6r assistansen utan Omsorgshuset, tillsammans med kunden utformar assistansen efter dennes \u00f6nskem\u00e5l och behov.\nOm tj\u00e4nsten:\nSom bitr\u00e4dande chef \u00e4r du kundansvarig och arbetar du n\u00e4ra dina kunder. Det \u00e4r viktigt att du l\u00e4r k\u00e4nna dina kunder v\u00e4l och f\u00e5r en f\u00f6rst\u00e5else f\u00f6r deras behov. Tillsammans med kunden planerar du assistanstimmarna utifr\u00e5n g\u00e4llande lagstiftning och beslut. Du agerar som spindeln i n\u00e4tet och utg\u00e5r fr\u00e5n v\u00e5rt kontor i \u00c4lvsj\u00f6, men har \u00e4ven resor utanf\u00f6r kontoret. Rollen \u00e4r komplex och st\u00e4ller d\u00e4rf\u00f6r h\u00f6ga krav p\u00e5 sj\u00e4lvst\u00e4ndigt arbete med god samarbetsf\u00f6rm\u00e5ga.\nArbetsuppgifter:\n-       S\u00e4kerst\u00e4lla att arbetet sker enligt g\u00e4llande lagstiftning och riktlinjer \n-       Du har en arbetsledande roll med schemal\u00e4ggning, rekrytering\n-       Arbeta kontinuerligt kvalitets-, utvecklingsarbete, dokumentation \n-       Samverkar b\u00e5de internt och externt s\u00e5 som socialtj\u00e4nst, v\u00e5rdgivare och myndigheter f\u00f6r att s\u00e4kerst\u00e4lla b\u00e4sta m\u00f6jliga st\u00f6d och v\u00e5rd.\n-       Du \u00e4r strukturerad och organiserad\n\n\nKrav\nTidigare erfarenhet som kundansvarig inom personligassistans\nK\u00f6rkort \nMeriterande\nDigitala systemet AiAi\nPersonlighet\nStor vikt kommer att l\u00e4ggas p\u00e5 personlig l\u00e4mplighet och ett genuint intresse f\u00f6r m\u00e5lgruppen. Du som s\u00f6ker tj\u00e4nsten \u00e4r samarbetsvillig, empatisk och lyh\u00f6rd, med f\u00f6rm\u00e5ga att skapa f\u00f6rtroendefulla relationer. Du har en bra och tydlig kommunikationsf\u00f6rm\u00e5ga och kan arbeta i team. Du \u00e4r \u00e4ven flexibel, l\u00f6sningsorienterad och prestigel\u00f6s, s\u00e5 du har inget emot att hoppa in och hj\u00e4lpa till d\u00e4r du ser att det beh\u00f6vs! \nIntervjuer sker l\u00f6pande och tj\u00e4nsten kan komma att tills\u00e4ttas innan ans\u00f6kningstiden \u00e4r slut","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.3251172,"longitude":18.0710935},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Omsorgshuset Sunnersta HVB - Hem AB","positions":1,"profession":"Enhetschef inom social omsorg\/F\u00f6rest\u00e5ndare inom social omsorg","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Chefer och verksamhetsledare","employer_workplace":"Omsorgshuset i Stockholm AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":10,"bot_views_count":1,"ai_vendor_counts":{"meta":6,"other":2,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"sabina.lundin@omsorgshuset.se","images":[],"published_at":"2026-09-04T15:10:40+00:00","expires_at":"2026-10-04T23:59:59+00:00","created_at":"2026-09-05T03:36:53+00:00","updated_at":"2026-09-19T02:44:03+00:00"}}