{"data":{"id":171226,"slug":"kundcenterchef-till-ramirent-vastberga","type":"job","title":"Customer Center Manager at Ramirent V\u00e4stberga!","description":"About Us\n\nHi! We are Clockwork. We have extensive experience in recruitment and staffing, and we know how important local presence is. Our brand is characterized by high personal commitment at all levels \u2013 in our relationships with customers, candidates, and consultants. With strong expertise, genuine engagement, and an unpretentious approach, we want to inspire our surroundings with positive energy and be seen as a meeting place where companies and people turn when they want to take the next step in their development. Clockwork operates in over twenty cities from Stockholm in the south to Lule\u00e5 in the north. Learn more at www.clockworkpeople.se\n\nAbout the Company\n\nDo you want to lead with both heart and business focus? You have overall responsibility for the customer center, drive the operation forward, and are a present, unpretentious leader who, when needed, steps in and supports the daily work.\n\nRamirent is one of Europe's leading equipment rental companies and delivers machinery and safety solutions to the construction and industrial sectors. With customer centers from Kiruna to Trelleborg and operations in nine countries, Ramirent is a stable and growing player. Since 2019, the company has been part of the Loxam Group \u2013 Europe's largest equipment rental company.\n\nHere we work according to the value \"Smooth Service with a Smile\" \u2013 a promise to meet both customers and colleagues with respect, commitment, and a positive attitude. You become part of a workplace with strong cohesion, good atmosphere, and great opportunities for development.\n\nYour Responsibilities\n\nAs Customer Center Manager, you have overall responsibility for the customer center's results, personnel, and daily operations. The role is both strategic and operational \u2013 you lead the team forward while staying close to the operation and supporting where needed.\n\nYour main areas of responsibility:\n- Lead, coach, and develop the team \u2013 including employee and salary discussions\n- Ensure a safe work environment and drive systematic occupational health work (SAM)\n- Financial responsibility: budget, invoice handling, and result follow-up\n- Drive sales and build long-term customer relationships, including customer visits\n\nThis is a full-time position at our customer center in V\u00e4stberga. Start date by agreement. Selection is ongoing. Questions should be directed to the responsible recruiter.\n\nYour Profile\n\nWe are looking for a confident, clear, and business-driven leader who can create structure and stability in a high-paced operation.\n\nTo succeed in this role, we believe you:\n- Have previous experience in management or leadership, preferably in an operational environment\n- Are clear and consistent in your leadership, and confident in maintaining direction even when conditions are challenging\n- Have the ability to set boundaries, follow up, and ensure compliance with routines and practices\n- Are unpretentious and present \u2013 you support the team in daily work and are not afraid to roll up your sleeves when needed\n- Have an easy way of building trust with both employees and customers through clear communication and ensure everyone knows what's expected\n- Are organized, proactive, and used to taking responsibility for results\n- Have good computer skills and are fluent in Swedish and English, both spoken and written\n- Have a B-class driver's license\n\nMeritorious: experience in sales, equipment rental, or the construction industry, as well as knowledge of industry terminology and processes.\n\nApplication\n\nAre you the one we're looking for? We look forward to reading your application! We work with ongoing selection, which means we call in candidates for interviews throughout the application period. So don't wait \u2013 apply via our website www.clockworkpeople.se as soon as possible.\n\nFor questions, contact responsible recruiter Beatrice Lindgren Thal\u00e9n beatrice.lindgren.thalen@clwork.se 070-8215320\n\nWe warmly welcome your application!","language":"sv","is_translated":true,"title_original":"Kundcenterchef till Ramirent V\u00e4stberga!","description_original":"Om oss\n\r\nHej! Det \u00e4r vi som \u00e4r Clockwork. Vi har l\u00e5ng erfarenhet fr\u00e5n rekrytering \u2013 och bemanningsbranschen och vi vet hur viktigt det \u00e4r med lokal n\u00e4rvaro. V\u00e5rt varum\u00e4rke k\u00e4nnetecknas av ett h\u00f6gt personligt engagemang p\u00e5 alla niv\u00e5er \u2013 i relationen med v\u00e5ra kunder, kandidater och i relationen med v\u00e5ra konsulter. Vi vill med h\u00f6g kompetens, ett genuint engagemang och prestigel\u00f6st arbetss\u00e4tt smitta v\u00e5r omgivning med positiv energi och inspiration och upplevas som en m\u00f6tesplats dit f\u00f6retag och m\u00e4nniskor v\u00e4nder sig n\u00e4r de vill ta n\u00e4sta steg i utvecklingen. Clockwork finns i \u00f6ver tjugo st\u00e4der fr\u00e5n Stockholm i s\u00f6der till Lule\u00e5 i norr. L\u00e4s g\u00e4rna mer p\u00e5 www.clockworkpeople.se\r\n\r\nOm f\u00f6retaget\n\r\nVill du leda med b\u00e5de hj\u00e4rta och aff\u00e4rsfokus? Du har helhetsansvar f\u00f6r kundcentret, leder verksamheten fram\u00e5t och \u00e4r en n\u00e4rvarande, prestigel\u00f6s ledare som vid behov kliver in och st\u00f6ttar i det dagliga arbetet.\n\nRamirent \u00e4r ett av Europas ledande maskinuthyrningsf\u00f6retag och levererar maskin- och s\u00e4kerhetsl\u00f6sningar till byggbranschen och industrin. Med kundcenter fr\u00e5n Kiruna till Trelleborg och verksamhet i nio l\u00e4nder \u00e4r Ramirent en stabil och v\u00e4xande akt\u00f6r. Sedan 2019 ing\u00e5r bolaget i Loxamgruppen \u2013 Europas st\u00f6rsta maskinuthyrningsbolag.\n\nH\u00e4r arbetar man efter v\u00e4rderingen \u201cSmooth Service with a Smile\u201d \u2013 ett l\u00f6fte om att m\u00f6ta b\u00e5de kunder och kollegor med respekt, engagemang och en positiv attityd. Du blir en del av en arbetsplats med stark sammanh\u00e5llning, god st\u00e4mning och stora m\u00f6jligheter att utvecklas.\r\n\r\nDina arbetsuppgifter\n\r\nSom Kundcenterchef har du det \u00f6vergripande ansvaret f\u00f6r kundcentrets resultat, personal och dagliga drift. Rollen \u00e4r b\u00e5de strategisk och operativ \u2013 du leder teamet fram\u00e5t samtidigt som du finns n\u00e4ra verksamheten och st\u00f6ttar d\u00e4r det beh\u00f6vs.\n\nDina huvudsakliga ansvarsomr\u00e5den:\n-Leda, coacha och utveckla teamet \u2013 inklusive medarbetar- och l\u00f6nesamtal\n-S\u00e4kerst\u00e4lla en trygg arbetsmilj\u00f6 och driva det systematiska arbetsmilj\u00f6arbetet (SAM)\n-Ekonomiskt ansvar: budget, fakturahantering och uppf\u00f6ljning av resultat\n-Driva f\u00f6rs\u00e4ljning och bygga l\u00e5ngsiktiga kundrelationer, inklusive kundbes\u00f6k\n\nDetta \u00e4r en heltidstj\u00e4nst med placering p\u00e5 v\u00e5rt kundcenter i V\u00e4stberga. Tilltr\u00e4de enligt \u00f6verenskommelse och urval sker l\u00f6pande. Fr\u00e5gor h\u00e4nvisas till ansvarig rekryterare. \r\n\r\nDin profil\n\r\nVi s\u00f6ker en trygg, tydlig och aff\u00e4rsdriven ledare som kan skapa struktur och stabilitet i en verksamhet d\u00e4r tempot \u00e4r h\u00f6gt.\n\nF\u00f6r att lyckas i rollen tror vi att du:\n-Har tidigare erfarenhet av ledarskap eller chefskap, g\u00e4rna i en operativ milj\u00f6\n-\u00c4r tydlig och konsekvent i ditt ledarskap, och trygg i att h\u00e5lla riktning \u00e4ven n\u00e4r det bl\u00e5ser\n-Har f\u00f6rm\u00e5gan att s\u00e4tta ramar, f\u00f6lja upp och s\u00e4kerst\u00e4lla efterlevnad av rutiner och arbetss\u00e4tt\n-\u00c4r prestigel\u00f6s och n\u00e4rvarande \u2013 du st\u00f6ttar teamet i vardagen och \u00e4r inte r\u00e4dd f\u00f6r att sj\u00e4lv ta i d\u00e4r det beh\u00f6vs\n-Har l\u00e4tt f\u00f6r att skapa f\u00f6rtroende hos b\u00e5de medarbetare och kunder genom en tydlig kommunikation och s\u00e4kerst\u00e4ller att alla vet vad som g\u00e4ller\n-\u00c4r strukturerad, proaktiv och van att ta ansvar f\u00f6r resultat\n-Har god datorvana och beh\u00e4rskar svenska och engelska i tal och skrift\n-Har B-k\u00f6rkort\n\nMeriterande: erfarenhet av f\u00f6rs\u00e4ljning, maskinuthyrning eller byggbranschen samt k\u00e4nnedom om branschens terminologi och processer.\n\r\n\r\nAns\u00f6kan\n\r\n\u00c4r du den vi s\u00f6ker? Vi ser fram emot att l\u00e4sa din ans\u00f6kan! Vi jobbar med l\u00f6pande urval, vilket inneb\u00e4r att vi kallar in kandidater till intervju under hela ans\u00f6kningsperioden. S\u00e5 v\u00e4nta inte, ans\u00f6k via v\u00e5r hemsida www.clockworkpeople.se s\u00e5 snart som m\u00f6jligt. \n\nF\u00f6r fr\u00e5gor, kontakta ansvarig rekryterare Beatrice Lindgren Thal\u00e9n beatrice.lindgren.thalen@clwork.se 070-8215320\n\nVarmt v\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":" Portgatan 3 ","full_address":null,"city":"ESKILSTUNA","country":"SE","latitude":59.329323,"longitude":18.06858},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Clockwork Bemanning & Rekrytering AB","postcode":"63342","positions":1,"profession":"Platschef, bygg","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Beatrice Lindgren Thal\u00e9n","driving_license":true,"employment_type":"full_time","occupation_field":"Chefer och verksamhetsledare","employer_workplace":"Ramirent","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"070-8215320","owner_email":"beatrice.lindgren.thalen@clwork.se","images":[],"published_at":"2026-08-25T08:40:35+00:00","expires_at":"2026-09-23T23:59:59+00:00","created_at":"2026-08-26T02:58:30+00:00","updated_at":"2026-08-26T03:37:45+00:00"}}