{"data":{"id":157108,"slug":"kundmottagare-serviceradgivare-mekonomen-bilverkstad-birsta","type":"job","title":"Customer Service Advisor \/ Service Coordinator Mekonomen Car Service Birsta","description":"About the job\nWe are looking for a customer service advisor with technical competence and strong administrative skills for our service facility in Sundsvall (Birsta). You will be the face of our company to our customers and serve as a link between our customers and our service staff at the facility.\nYour main responsibilities\nYour primary role is to plan and allocate the workshop's workload and ensure that communication with customers and suppliers runs smoothly. Together with your colleague, you will provide the technical support and guidance that our service technicians need to carry out service and repair work.\nThe role also includes workshop administration, invoicing, and handling complaints against suppliers. You will also receive customers via phone and in the workshop.\nTo succeed and thrive in this role\nYou have:\nRelevant background and probably a few years of experience with similar tasks\nStrong knowledge of Swedish and English, spoken and written\nGood computer skills\nDriver's license category B\nStrong administrative skills\n\n\n\nPrevious experience in automotive-related work and good knowledge of vehicle mechanics are highly valuable.\n\n\nYou are:\nSomeone who enjoys challenges and is energized by varied work at a fast pace\nService-oriented and organized\nStress-resistant and flexible\nStructured and meticulous with the ability to prioritize your tasks\nA positive person who works well in collaboration","language":"sv","is_translated":true,"title_original":"Kundmottagare \/ Servicer\u00e5dgivare Mekonomen Bilverkstad  Birsta","description_original":"Om jobbet\nVi s\u00f6ker en kundmottagare med teknisk kompetens och god administrativ f\u00f6rm\u00e5ga till v\u00e5r serviceanl\u00e4ggning i Sundsvall ( Birsta ) . Du kommer att vara v\u00e5rt ansikte ut mot v\u00e5ra kunder och att fungera som l\u00e4nk till v\u00e5r egen servicepersonal p\u00e5 anl\u00e4ggningen.\nDina huvudsakliga arbetsuppgifter\nDin huvudsakliga arbetsuppgift \u00e4r att planera och f\u00f6rdela verkstadens arbete samt se till att kontakten med kunder och leverant\u00f6rer sker p\u00e5 ett fullgott s\u00e4tt. Tillsammans med din kollega ser du till att serviceteknikerna f\u00e5r det st\u00f6d och ledning som kr\u00e4vs f\u00f6r att kunna utf\u00f6ra service- och reparationsarbeten. \nI rollen ing\u00e5r \u00e4ven verkstads administration, fakturering, hantering reklamationer mot leverant\u00f6rer. Du tar \u00e4ven emot kunder via telefon och i verkstad.\nF\u00f6r att lyckas och trivas i rollen\nHar du:\nRelevant bakgrund och f\u00f6rmodligen n\u00e5gra \u00e5rs erfarenhet av liknande arbetsuppgifter\nGoda kunskaper i svenska och engelska i tal och skrift\nGod datorvana\nK\u00f6rkort B\nGod administrativ f\u00f6rm\u00e5ga\n\n\n\nTidigare erfarenhet inom fordonsinriktad verksamhet och goda fordonstekniska kunskaper \u00e4r mycket meriterande.\n\n\n\u00c4r du:\nEn person som gillar utmaningar och stimuleras av ett varierat arbete med h\u00f6gt tempo\nServiceinriktad och ordningsam\nStresst\u00e5lig och flexibel\nStrukturerad och noggrann med f\u00f6rm\u00e5ga att prioritera bland dina uppgifter\nEn positiv person som har l\u00e4tt f\u00f6r att samarbeta","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"L\u00e4rlingsv\u00e4gen 1","full_address":null,"city":"Sundsvall","country":"SE","latitude":62.441598627662,"longitude":17.328901213124},"metadata":{"region":"V\u00e4sternorrlands l\u00e4n","duration":"Tills vidare","employer":"Bilteknik i Birsta AB","postcode":"86341","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast och r\u00f6rlig l\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Bilteknik i Birsta AB","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":3,"ai_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"simon.fahlberg@mekonomenbilverkstad.se","images":[],"published_at":"2026-08-16T09:22:15+00:00","expires_at":"2026-09-15T23:59:59+00:00","created_at":"2026-08-17T03:10:25+00:00","updated_at":"2026-08-19T05:28:39+00:00"}}