{"data":{"id":160040,"slug":"kundradgivare-deltid-2","type":"job","title":"Customer Service Advisor - Part-Time","description":"Job Description\nAre you an engaged and solution-oriented person seeking a flexible part-time position?\nWe are now hiring customer service advisors who want to work 1-3 shifts per week, with the option of both half-days and full days.\nIn this role, you will be the face of our company and handle communication via phone, email, and chat. Your main task is to provide excellent support, resolve customer inquiries, and proactively inform customers about our offerings and products. You are expected to handle complaints professionally and ensure that every case is driven to resolution efficiently. Your daily work also includes registering interactions in our internal systems and collaborating with colleagues in other departments to ensure that customers always receive the right assistance.\nWorking hours vary depending on customer business hours. Work shifts are Monday through Sunday, daytime and evening hours. The position starts immediately\/by agreement, and you will be employed by us at Randstad. Randstad is a specialist in staffing solutions. As a consultant with us, you receive competitive pay, benefits, and collective agreement terms. Your consultant manager, who is always close at hand, ensures you get varied and developmental assignments at different companies, across different industries. At Randstad, your personal development is in focus, and you are offered a large network and activities. To ensure high quality in our processes and to match you with the right assignment, you as a candidate will take a skills test adapted to your experience and knowledge. Before employment, a background check will be conducted, and a credit check may be relevant.\nWe warmly welcome your application! We do not accept applications via email. Selection and interviews will take place on an ongoing basis.\nQuestions? Feel free to contact us at talent.center@randstad.se.\nFor Randstad, it is important that all competence in the labor market is utilized. We welcome all applicants and strive for diversity.\n\nResponsibilities\nAnswer incoming calls, emails, and chat messages from customers.\nProvide professional and friendly support to resolve customer inquiries and inform about offerings.\nHandle customer complaints and ensure that every case is handled efficiently and professionally.\nRegister and document customer interactions in the system.\nProvide product information and guidance to customers.\nCollaborate with other departments to resolve customer-related matters.\n\n\nQualifications\nSince this is a part-time position, you must be able to certify that you are either studying at least 50% or have another primary occupation (employment with another employer).\nFluent in both speech and writing in Swedish and English.\nHigh school education with satisfactory grades.\nAbility to handle demanding situations in a calm and professional manner.\nStrong problem-solving skills.\nTeam player with the ability to work independently.\nGood computer skills.\nPrevious experience in customer service.\n\n\nAbout the Company\n\nRandstad\nAt Randstad, we know that everyone has a place in the job market. With operations throughout the country and within all areas of expertise, we help people find a job that feels right, and where they have the opportunity to grow, develop, and reach their full potential.\nWith nearly 600,000 employees in 38 countries, Randstad is a world leader in HR services, with the goal of becoming the world's leading and most appreciated partner in the job market. By combining our passion for people with the power of today's technology, we help people and companies reach their full potential. We call it Human Forward.","language":"sv","is_translated":true,"title_original":"Kundr\u00e5dgivare deltid","description_original":"Arbetsbeskrivning\n\u00c4r du en engagerad och l\u00f6sningsorienterad person som s\u00f6ker en flexibel deltidstj\u00e4nst?\nVi s\u00f6ker nu kundtr\u00e5dgivare som vill arbeta 1-3 pass i veckan, med m\u00f6jlighet till b\u00e5de halvdagar och heldagar.\nI rollen \u00e4r du ansiktet ut\u00e5t och hanterar kommunikation via b\u00e5de telefon, mejl och chatt. Din huvuduppgift \u00e4r att ge f\u00f6rstklassig support, l\u00f6sa kundernas fr\u00e5gor och proaktivt informera om v\u00e5ra erbjudanden och produkter. Du f\u00f6rv\u00e4ntas hantera klagom\u00e5l professionellt och se till att varje \u00e4rende drivs i m\u00e5l effektivt. I det dagliga arbetet ing\u00e5r \u00e4ven att registrera interaktioner i v\u00e5ra interna system samt att samarbeta med kollegor p\u00e5 andra avdelningar f\u00f6r att s\u00e4kerst\u00e4lla att kunden alltid f\u00e5r r\u00e4tt hj\u00e4lp.\nArbetstiderna varierar beroende p\u00e5 kundernas \u00f6ppettider. Arbetspassen \u00e4r m\u00e5ndag till s\u00f6ndag, dagstid samt kv\u00e4llstid. Start f\u00f6r uppdraget kommer att vara omg\u00e5ende\/enligt \u00f6verenskommelse och du blir anst\u00e4lld av oss p\u00e5 Randstad. Randstad \u00e4r specialister inom bemanningsl\u00f6sningar. Som konsult hos oss f\u00e5r du konkurrenskraftig l\u00f6n, f\u00f6rm\u00e5ner och kollektivavtalade villkor. Din konsultchef, som alltid finns n\u00e4ra till hands, ser till att du f\u00e5r varierande och utvecklande uppdrag p\u00e5 olika f\u00f6retag, inom olika branscher. Hos Randstad st\u00e5r din personliga utveckling i fokus, och du erbjuds ett stort n\u00e4tverk och aktiviteter. F\u00f6r att s\u00e4kerst\u00e4lla h\u00f6g kvalitet i v\u00e5ra processer och f\u00f6r att kunna matcha dig med r\u00e4tt uppdrag genomf\u00f6r du som kandidat ett f\u00e4rdighetstest anpassat till den erfarenhet och kunskap du har. Innan anst\u00e4llning g\u00f6rs en bakgrundskontroll, och det kan bli aktuellt med en kreditkontroll.\nVarmt v\u00e4lkommen med din ans\u00f6kan!\u00a0Vi tar inte emot ans\u00f6kningar via mail.\u00a0Urval och intervjuer kommer att ske l\u00f6pande.\nFr\u00e5gor? Kontakta g\u00e4rna oss p\u00e5 talent.center@randstad.se.\nF\u00f6r Randstad \u00e4r det viktigt att all kompetens p\u00e5 arbetsmarknaden tillvaratas. Vi v\u00e4lkomnar alla s\u00f6kande och efterstr\u00e4var m\u00e5ngfald.\n\nAnsvarsomr\u00e5den\nBesvara inkommande samtal, e-post och chattmeddelanden fr\u00e5n kunder.\nGe professionell och v\u00e4nlig support f\u00f6r att l\u00f6sa kundfr\u00e5gor och informera om erbjudanden.\nHantera kundklagom\u00e5l och f\u00f6rs\u00e4kra dig om att varje \u00e4rende hanteras p\u00e5 ett effektivt och professionellt s\u00e4tt.\nRegistrera och dokumentera kundinteraktioner i systemet.\nGe produktinformation och v\u00e4gledning till kunder.\nSamarbeta med andra avdelningar f\u00f6r att l\u00f6sa kundrelaterade \u00e4renden.\n\n\nKvalifikationer\nD\u00e5 detta \u00e4r en deltidstj\u00e4nst s\u00e5 kr\u00e4vs det att du kan intyga att du antingen studerar p\u00e5 minst 50% eller har en annan huvudsaklig syssels\u00e4ttning (anst\u00e4llning hos annan arbetsgivare).\nVara flytande i tal som skrift i b\u00e5de svenska och engelska.\u00a0\nGymnasieutbildning med godk\u00e4nt resultat.\nF\u00f6rm\u00e5ga att hantera kr\u00e4vande situationer p\u00e5 ett lugnt och professionellt s\u00e4tt.\nStark probleml\u00f6sningsf\u00f6rm\u00e5ga.\u00a0\nTeamspelare med f\u00f6rm\u00e5ga att arbeta sj\u00e4lvst\u00e4ndigt.\nGod datorvana.\nTidigare erfarenhet av service.\n\n\nOm f\u00f6retaget\n\nRandstad\nP\u00e5 Randstad vet vi att alla m\u00e4nniskor har en plats p\u00e5 arbetsmarknaden. Med verksamhet \u00f6ver hela landet och inom alla kompetensomr\u00e5den hj\u00e4lper vi m\u00e4nniskor att hitta ett jobb som k\u00e4nns bra, och d\u00e4r de f\u00e5r m\u00f6jlighet att v\u00e4xa, utvecklas och uppn\u00e5 sin fulla potential. \nMed n\u00e4rmare 600 000 anst\u00e4llda i 38 l\u00e4nder \u00e4r Randstad v\u00e4rldsledande inom HR-tj\u00e4nster, med m\u00e5ls\u00e4ttningen att bli v\u00e4rldens fr\u00e4msta och mest uppskattade partner p\u00e5 arbetsmarknaden. Genom att kombinera v\u00e5r passion f\u00f6r m\u00e4nniskor med kraften i dagens teknologi hj\u00e4lper vi m\u00e4nniskor och f\u00f6retag att uppn\u00e5 deras fulla potential. Vi kallar det Human Forward.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Boras","country":"SE","latitude":57.720701550486,"longitude":12.937567483089},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Randstad AB","postcode":"50330","positions":1,"profession":"Telefonf\u00f6rs\u00e4ljare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/randstad.se\/job-redirect\/bae2ac6a-71ae-446b-b085-22e761f92fda","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Randstad","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":6,"ai_views_count":4,"ai_vendor_counts":{"other":2,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"talent.center@randstad.se","images":[],"published_at":"2026-08-18T11:00:06+00:00","expires_at":"2026-09-16T23:59:59+00:00","created_at":"2026-08-19T03:12:27+00:00","updated_at":"2026-08-24T03:12:21+00:00"}}