{"data":{"id":157975,"slug":"kundservice-och-driftkoordinator","type":"job","title":"Customer Service and Operations Coordinator","description":"IDP - Operations & Service Solutions provides all types of cleaning and service solutions for private individuals and businesses. We operate at tourist destinations with hotels, vacation homes, and public spaces. We are a rapidly growing company currently present at 10 different destinations in both Sweden and Norway.\n\nLearn more about us at: www.idpdrift.com, www.facebook.com\/idpdrift\/\n\nWould you like to live close to nature while having a developing career? We offer positions in S\u00e4len, \u00c5re, or Vemdalen.\n\nDo you enjoy skiing or snowboarding? Would you like easy access to a spa after work? Do you want to develop your skills and grow as a person? Join our fantastic team!\n\nWe are looking for someone with the right attitude, who dares to take initiative, and is ambitious and passionate about what they do. Experience in service professions, leadership, relationship building, or organizational development is desirable.\n\nSkills\n\u00b7 Excellent communication skills in both Swedish and English\n\u00b7 Social skills and ability to work independently as well as in a team\n\u00b7 Previous experience\n\u00b7 Strong communication and organizational skills\n\u00b7 Strong ability to take own initiative and take responsibility for your work\n\u00b7 Engaged, efficient, creative, and solution-focused\n\u00b7 Attentive and focused on guest and company needs\n\u00b7 Basic skills in Word, Excel, Explorer, and Outlook\n\u00b7 Positive attitude\n\u00b7 Ability to manage personal and work-related stress\n\u00b7 Ability to regularly work flexible schedules, weekends, and certain holidays\n\nRequirements\n\u00b7 Must be an EU\/EES citizen or have approved visa for Sweden\/Norway\n\u00b7 Able to work efficiently at high pace\n\u00b7 Excellent communication skills in both Swedish and English\n\nJob Responsibilities\n\u00b7 Create and maintain good relationships with current and future customers\n\u00b7 Answer emails and phone calls\n\u00b7 Create and update records and databases with personnel, financial, and other data\n\u00b7 Receive incoming bookings and schedule staff\n\u00b7 Respond to service inquiries or deviation reports\n\u00b7 Interact and collaborate with all members of the organization, its suppliers, and customers\n\u00b7 Support our teams to achieve higher goals and standards\n\u00b7 Follow department guidelines and contribute to a good work atmosphere\n\u00b7 Organize and streamline administrative work\n\u00b7 CRM systems\n\nAfter the winter season, there may be an opportunity for a long-term employment for the right candidate.\n\nBenefits\/Perks\n\u00b7 Ski pass and ski and snowboard rental at a favorable price\n\u00b7 Opportunity to rent staff accommodation\n\u00b7 Personal development\n\u00b7 Paid training\n\u00b7 Holiday pay and sick leave according to collective agreement\n\u00b7 Flexible schedule\n\u00b7 Competitive salary","language":"sv","is_translated":true,"title_original":"Kundservice- och driftkoordinator","description_original":"IDP - Drift & Servicetj\u00e4nster utf\u00f6r all typ av st\u00e4dning och servicetj\u00e4nster f\u00f6r privatpersoner och f\u00f6retag. Vi arbetar p\u00e5 turistdestinationer med hotell, fritidshus och publika ytor. Vi \u00e4r ett f\u00f6retag som v\u00e4xer snabbt och finns idag p\u00e5 10 olika destinationer i b\u00e5de Sverige och Norge.\nL\u00e4s g\u00e4rna mer om oss p\u00e5: www.idpdrift.com, www.facebook.com\/idpdrift\/\nVill du bo n\u00e4ra naturen och samtidigt ha ett utvecklande arbete? Vi erbjuder arbetsplatser i S\u00e4len, \u00c5re eller Vemdalen.\nGillar du att \u00e5ka skidor eller snowboard? \u00d6nskar du ha n\u00e4ra till ett spa efter jobbet? Vill du utveckla din kompetens och v\u00e4xa som person? H\u00e4ng d\u00e5 med i v\u00e5rt fantastiska g\u00e4ng!\nVi s\u00f6ker dig som har r\u00e4tt attityd, v\u00e5gar ta tag i saker och \u00e4r ambiti\u00f6s och passionerad i det du g\u00f6r. Erfarenhet inom serviceyrken, ledarskap, relationsbyggande eller organisationsbyggande \u00e4r \u00f6nskv\u00e4rt.\nKompetens\n\u00b7 Mycket god kommunikationsf\u00f6rm\u00e5ga i b\u00e5de svenska och engelska\n \u00b7 Social f\u00f6rm\u00e5ga och f\u00f6rm\u00e5ga att arbeta sj\u00e4lvst\u00e4ndigt s\u00e5v\u00e4l som i team\n \u00b7 Tidigare erfarenhet\n \u00b7 God kommunikations- och organisationsf\u00f6rm\u00e5ga\n \u00b7 Stark f\u00f6rm\u00e5ga att ta egna initiativ samt ta ansvar f\u00f6r sitt arbete\n \u00b7 Engagerad, effektiv, kreativ och l\u00f6sningsfokuserad\n \u00b7 Vara uppm\u00e4rksam och fokuserad p\u00e5 g\u00e4stens och f\u00f6retagets behov\n \u00b7 Baskunskaper i Word, Excel, Explorer och Outlook\n \u00b7 Positiv inst\u00e4llning\n \u00b7 F\u00f6rm\u00e5ga att hantera personlig och arbetsrelaterad stress\n \u00b7 Regelbundet kunna arbeta flexibla scheman, helger och vissa helgdagar\nKrav\n\u00b7 M\u00e5ste vara EU\/EES-medborgare eller ha godk\u00e4nt visum f\u00f6r Sverige\/Norge\n \u00b7 Kunna arbeta effektivt i h\u00f6gt tempo\n \u00b7 Mycket god kommunikationsf\u00f6rm\u00e5ga i b\u00e5de svenska och engelska\nArbetsuppgifter\n\u00b7 Skapa samt beh\u00e5lla goda kontakter med nuvarande och framtida kunder\n \u00b7 Besvara e-post och telefonsamtal\n \u00b7 Skapa och uppdatera poster och databaser med personal-, ekonomi- och annan data\n \u00b7 Ta emot inkommande bokningar och schemal\u00e4gga personal\n \u00b7 Besvara f\u00f6rfr\u00e5gningar eller avvikelserapporter om tj\u00e4nster\n \u00b7 Interagera och samarbeta med alla medlemmar i organisationen, dess leverant\u00f6rer och kunder\n \u00b7 St\u00f6tta v\u00e5ra team f\u00f6r att uppn\u00e5 h\u00f6gre m\u00e5l och standarder\n \u00b7 F\u00f6lja avdelningens riktlinjer och bidra till en god arbetsatmosf\u00e4r\n \u00b7 Organisera och effektivisera administrativt arbete\n \u00b7 CRM-system\nEfter vinters\u00e4songen kan det \u00e4ven finnas m\u00f6jlighet till en l\u00e5ngsiktig anst\u00e4llning f\u00f6r r\u00e4tt kandidat.\n\n\nF\u00f6rdelar\/F\u00f6rm\u00e5ner\n\u00b7 Skipass samt skid- och snowboarduthyrning till ett f\u00f6rm\u00e5nligt pris\n \u00b7 M\u00f6jlighet att hyra personalboende\n \u00b7 Personlig utveckling\n \u00b7 Betald utbildning\n \u00b7 Semesterers\u00e4ttning och sjukl\u00f6n enligt kollektivavtal\n \u00b7 Flexibelt schema\n \u00b7 Konkurrenskraftig l\u00f6n","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Hemfj\u00e4llsv\u00e4gen 5","full_address":null,"city":"S\u00e4len","country":"SE","latitude":61.162572539259,"longitude":13.200711277036},"metadata":{"region":"Dalarnas l\u00e4n","duration":"3 m\u00e5nader \u2013 upp till 6 m\u00e5nader","employer":"IDP Drift och servicetj\u00e4nster AB","postcode":"78091","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"S\u00e4songsanst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Idp Drift & Servicetj\u00e4nster AB","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"jobb@idpdrift.com","images":[],"published_at":"2026-08-17T11:20:35+00:00","expires_at":"2026-09-16T23:59:59+00:00","created_at":"2026-08-18T03:48:19+00:00","updated_at":"2026-08-19T02:45:39+00:00"}}