{"data":{"id":153845,"slug":"kundservicemedarbetare-13","type":"job","title":"Customer Service Representative","description":"Don't choose Elis if you don't like teamwork\u2026\n\u2026but if you want to be part of a company that's a leader in circular services and believes in both individual and collective success \u2013 welcome to us!\nElis offers comprehensive rental solutions for hygiene and textile services. Hundreds of thousands of work clothes, mats, cleaning cloths, bedding, bath and table linens circulate daily between Elis laundries and customers in healthcare and social services, industry, retail, cleanrooms, hotels and restaurants. Through logistics and textile care, the use of every garment and textile is optimized, and the need for new production is minimized. This is an approach that leads the way in the circular transition, and a model that Elis has worked with for over 75 years.\nElis Textil Service AB is part of the publicly listed French company Elis SA with nearly 435 laundries and over 57,000 employees in 31 countries in Europe, Asia and Latin America. In 2025, the group had revenues of SEK 46 billion.\nIn Sweden, we have 21 laundries, 1,800 employees and revenues of SEK 2.6 billion. Headquarters in Malm\u00f6 and facilities from Limhamn in the south to Lule\u00e5 in the north. Learn more about Elis at www.elis.com\nWorld-class customer service representative at our facility in Torup\nIf you are someone who sees opportunities and solutions, is service-oriented and has a knack for administration, you will become an important player in our customer service team.\nWe are looking for someone for a permanent full-time position with a desired start date of November 1. The position includes travel with overnight stays, typically around 8\u201310 nights per month.\nTogether with your colleagues at the facility, you will provide first-class service to our customers and handle the team's daily administrative tasks. With us, you will be part of a customer service team of 4 people, and at the facility we have a total of approximately 90 employees.\nThe Position\nAs a customer service representative, you are a self-driven and engaged person who is passionate about delivering service, caring for our existing customers and driven to generate good business. You will be part of a customer service team consisting of driven and engaged colleagues.\nThe team works in close collaboration with our distribution, warehouse and production departments.\nMore specifically, the role of customer service representative includes:\n\u00b7 Customer responsibility for selected customers with contract and KPI follow-up.\n\u00b7 Lead projects during startup, closeout or collection changes.\n\u00b7 Drive upselling and develop business toward set goals and budget.\n\u00b7 Plan and conduct customer visits and training.\n\u00b7 Proactively initiate activities for a positive customer experience.\n\u00b7 Handle complaints, billing\/credits\n\u00b7 Ongoing administrative tasks such as order handling, contract registration, price list updates, statistics and reporting, etc.\nWho Are You?\nAs a person, you are positive and solution-oriented with a strong commitment to what you do. Our customers should receive the best service and advice and should feel satisfied and valued after every contact! It is important that you have the same attitude. You are efficient and can structure your day, communicate well orally and in writing, and are a team player. In this recruitment, we will place great emphasis on personal qualities.\nWhat Can You Offer?\nFor the role of customer service representative, experience with customer contact and service is an asset, and we also see that you have at least a high school education. You are also analytically minded and have the ability to handle and organize data and draw factual conclusions. You have excellent computer skills and a driver's license is required for the position.\nWhy Choose Elis?\nWe are a company driving the circular transition with a strong focus on a more sustainable society! We offer you a full-time position in a stable company with a pleasant work environment and competent colleagues. You will receive both product training and ongoing coaching, and there are excellent opportunities for future development within the company. We live by the values that have always formed the backbone of Elis: Respect for others - Being a role model - Integrity - Responsibility. They provide a framework that guides our actions and inspires our choices.\nContact and Application\nIf you have questions about the position, please contact Customer Service Manager Agneta H\u00f6gberg at agneta.hogberg@elis.com\nWelcome to submit your application with a personal letter and CV via the link below. We conduct continuous selection, which means the position may be filled before the final application deadline \u2013 so submit your application today!\nFinal application deadline is Sunday, September 6, 2026.\nWelcome with your application!","language":"sv","is_translated":true,"title_original":"Kundservicemedarbetare","description_original":"V\u00e4lj inte Elis om du inte gillar teamwork\u2026\n\u2026men om du vill vara del av ett f\u00f6retag som \u00e4r ledande inom cirkul\u00e4ra tj\u00e4nster och tror p\u00e5 s\u00e5v\u00e4l individuell som kollektiv framg\u00e5ng \u2013 v\u00e4lkommen till oss!\nElis erbjuder helt\u00e4ckande hyrl\u00f6sningar f\u00f6r hygien- och textilservice. Hundratusentals arbetskl\u00e4der, mattor, torktrasor, b\u00e4dd-, bad- och bordstextilier cirkulerar dagligen mellan Elis tv\u00e4tterier och kunder inom v\u00e5rd och omsorg, industri, handel, renrum, hotell och restaurang. Genom logistik- och textilv\u00e5rd optimeras anv\u00e4ndandet av varje plagg och textilie, och behovet av nyproduktion minimeras. Det \u00e4r ett arbetss\u00e4tt som visar v\u00e4gen i den cirkul\u00e4ra omst\u00e4llningen, och en modell som Elis har arbetat efter i \u00f6ver 75 \u00e5r.\nElis Textil Service AB \u00e4r en del av b\u00f6rsnoterade franska Elis SA med n\u00e4rmare 435 tv\u00e4tterier och drygt 57 000 anst\u00e4llda i 31 l\u00e4nder i Europa, Asien och Latinamerika. 2025 omsatte koncernen 46 MDR SEK.\nI Sverige har vi 21 tv\u00e4tterier 1800 anst\u00e4llda oms\u00e4tter 2,6 MDR SEK. Huvudkontor i Malm\u00f6 och anl\u00e4ggningar fr\u00e5n Limhamn i s\u00f6der till Lule\u00e5 i norr. L\u00e4s mer om Elis p\u00e5 www.elis.com\nKundservicemedarbetare i v\u00e4rldsklasstill v\u00e5r anl\u00e4ggning i Torup\nOm du \u00e4r en person som ser m\u00f6jligheter och l\u00f6sningar samt \u00e4r serviceinriktad och har ett sinne f\u00f6r administration s\u00e5 kommer du bli en viktig spelare i v\u00e5rt kundserviceteam.\nVi s\u00f6ker en person f\u00f6r en tillsvidareanst\u00e4llning p\u00e5 heltid med \u00f6nskat startdatum den 1 november. I tj\u00e4nsten ing\u00e5r resor med \u00f6vernattning, vanligtvis cirka 8\u201310 n\u00e4tter per m\u00e5nad.\nTillsammans med dina kollegor p\u00e5 anl\u00e4ggningen ska ni ge f\u00f6rstklassig service till v\u00e5ra kunder och hantera gruppens dagliga administrativa uppgifter. Hos oss kommer du ing\u00e5 i ett kundserviceteam om 4 personer och p\u00e5 anl\u00e4ggningen \u00e4r vi totalt ca 90 anst\u00e4llda.\nTj\u00e4nsten\nSom kundservicemedarbetare \u00e4r du en sj\u00e4lvg\u00e5ende och engagerad person som brinner f\u00f6r att ge service, v\u00e5rda v\u00e5ra befintliga kunder och drivs av att g\u00f6ra goda aff\u00e4rer. Du kommer att ing\u00e5 i ett kundserviceteam som best\u00e5r av drivna och engagerade kollegor.\nGruppen arbetar i n\u00e4ra samarbete med v\u00e5r distribution, lager och produktionsavdelning.\nMer specifikt inneb\u00e4r tj\u00e4nsten som kundservicemedarbetare:\n\u00b7 Kundansvar f\u00f6r utvalda kunder med avtals- och KPI-uppf\u00f6ljning.\n\u00b7 Leda projekt vid uppstart, avslut eller kollektionsbyten.\n\u00b7 Driva merf\u00f6rs\u00e4ljning och utveckla aff\u00e4ren mot uppsatta m\u00e5l och budget.\n\u00b7 Planera och genomf\u00f6ra kundbes\u00f6k och kundutbildningar.\n\u00b7 Proaktivt initiera aktiviteter f\u00f6r en positiv kundupplevelse.\n\u00b7 Reklamationshantering, debiteringar\/krediteringar\n\u00b7 L\u00f6pande administrativa uppgifter s\u00e5som orderhantering, avtalsregistrering, uppdatering av prislistor, statistik- rapporthantering mm.\n Vem \u00e4r du? Som person \u00e4r du positiv och l\u00f6sningsorienterad samt har ett stort engagemang i det du g\u00f6r. V\u00e5ra kunder ska f\u00e5 den b\u00e4sta servicen och r\u00e5dgivningen och ska k\u00e4nna sig n\u00f6jda och sedda efter varje kontakt! Det \u00e4r viktigt att du har samma inst\u00e4llning. Du \u00e4r effektiv och kan strukturera din vardag, \u00e4r bra p\u00e5 att uttrycka dig i tal och skrift och \u00e4r en lagspelare. I denna rekrytering kommer vi att l\u00e4gga stor vikt vid personliga egenskaper.\nVad kan du? F\u00f6r rollen som kundservicemedarbetare \u00e4r erfarenhet av kundkontakter och service meriterande och vi ser \u00e4ven att du har som l\u00e4gst gymnasieutbildning. Du \u00e4r ocks\u00e5 analytiskt lagd och har f\u00f6rm\u00e5gan att hantera och sortera data och dra faktam\u00e4ssiga slutsatser Du har mycket god datorvana och k\u00f6rkort kr\u00e4vs f\u00f6r tj\u00e4nsten.\nVarf\u00f6r ska du v\u00e4lja Elis? Vi \u00e4r ett f\u00f6retag som driver den cirkul\u00e4ra omst\u00e4llningen med ett stort fokus p\u00e5 ett mer h\u00e5llbart samh\u00e4lle! Vi erbjuder dig en heltidsanst\u00e4llning i ett stabilt f\u00f6retag med en trevlig arbetsmilj\u00f6 och kompetenta kollegor. Du kommer att f\u00e5 b\u00e5de produktutbildning och l\u00f6pande coachning och det finns goda framtida utvecklingsm\u00f6jligheter inom f\u00f6retaget. Vi lever efter de v\u00e4rderingar som alltid har utgjort Elis ryggrad: Respekt f\u00f6r andra - Att vara en f\u00f6rebild - Integritet - Ansvar. De ger en referensram, som v\u00e4gleder v\u00e5ra handlingar och inspirerar v\u00e5ra val.\nKontakt och ans\u00f6kan Har du fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta Kundservicechef Agneta H\u00f6gberg p\u00e5 agneta.hogberg@elis.com\nV\u00e4lkommen att registrera din ans\u00f6kan med ett personligt brev och CV genom l\u00e4nken nedan. Vi till\u00e4mpar l\u00f6pande urval vilket inneb\u00e4r att tj\u00e4nsten kan tills\u00e4ttas innan sista ans\u00f6kningsdag l\u00f6pt ut - s\u00e5 skicka in din ans\u00f6kan redan idag!\nSista ans\u00f6kningsdag \u00e4r s\u00f6ndagen 6 september 2026.\nV\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Jesperslundsv\u00e4gen 1","full_address":null,"city":"Torup","country":"SE","latitude":56.964692530352,"longitude":13.075389090917},"metadata":{"region":"Hallands l\u00e4n","duration":"Tills vidare","employer":"Elis Textil Service AB","postcode":"31441","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobb.elis.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Elis Textil Service","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":1,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"agneta.hogberg@elis.com","images":[],"published_at":"2026-08-13T12:48:33+00:00","expires_at":"2026-09-06T23:59:59+00:00","created_at":"2026-08-15T03:37:37+00:00","updated_at":"2026-08-19T02:50:40+00:00"}}