{"data":{"id":221498,"slug":"kundservicemedarbetare-20","type":"job","title":"Customer Service Representative","description":"About the Position\nWe are now seeking a customer service representative for our client in Malm\u00f6. You will become part of a dedicated team where you play an important role in daily customer interactions and contribute to creating a positive and professional customer experience.\nYou will use phone and email as your primary work tools and handle both incoming and outgoing contacts. You will help customers, follow up on cases, and ensure that every interaction is handled smoothly and professionally.\nYou will work in a dynamic environment where the pace can sometimes be high, and you need to be able to switch between different tasks and communication channels. Together with your colleagues, you work toward common goals and contribute to improving the customer experience.\nYour main responsibilities will include:\nAnswer incoming calls and emails and proactively contact customers\nManage and follow up on various customer cases\nProvide information, guidance, and service through different communication channels\nPerform administrative tasks\nCollaborate with colleagues to ensure smooth handling of customer cases\nContribute to high customer satisfaction through professional, solution-oriented, and service-focused interactions\n\nThis position is a consulting assignment through Adecco for 6 months, with excellent opportunities for extension or employment with the client. Work hours are during office hours, Monday to Friday, with a desired start as soon as possible.\nAbout You\nWe are looking for someone who thrives in a social role with a lot of customer contact and who is motivated by helping people and finding solutions.\nYou are communicative, take initiative, and feel confident in customer interactions. You have no problem taking the first step in a conversation and feel comfortable handling different types of calls, even when the pace is high or the situation requires you to quickly prioritize.\nAs a person, you are organized, self-driven, and responsible. You find it easy to plan and prioritize your work and enjoy having multiple tasks going on at the same time. You bring energy and engagement to the team and have a natural focus on providing customers with professional and pleasant interactions.\nYou are fluent in Swedish and English, both verbally and in writing.\nWe place great emphasis on personal suitability. Selection takes place on a rolling basis.\nContact Information\nIf you have questions about the position or the recruitment process, please feel free to contact the responsible recruiter: Maja Svensson at Maja.Svensson@adecco.se\n\nIf you have questions regarding registration, please contact support at info@adecco.se\n\nWe look forward to receiving your application!","language":"sv","is_translated":true,"title_original":"Kundservicemedarbetare","description_original":"Om tj\u00e4nsten\nVi s\u00f6ker nu en kundservicemedarbetare till v\u00e5r kund i Malm\u00f6. Du blir en del av ett engagerat team d\u00e4r du har en viktig roll i den dagliga kundkontakten och bidrar till att skapa en positiv och professionell kundupplevelse.\nDu har telefon och mejl som dina fr\u00e4msta arbetsverktyg och hanterar b\u00e5de inkommande och utg\u00e5ende kontakt. Du kommer att hj\u00e4lpa kunder, f\u00f6lja upp \u00e4renden och s\u00e4kerst\u00e4lla att varje kontakt hanteras p\u00e5 ett smidigt och professionellt s\u00e4tt.\nDu arbetar i en dynamisk vardag d\u00e4r tempot stundtals \u00e4r h\u00f6gt och d\u00e4r du beh\u00f6ver kunna v\u00e4xla mellan olika arbetsuppgifter och kontaktv\u00e4gar. Tillsammans med dina kollegor arbetar du mot gemensamma m\u00e5l och bidrar till att utveckla kundupplevelsen. \nDina huvudsakliga arbetsuppgifter kommer att inneb\u00e4ra:\nBesvara inkommande samtal och mejl samt ta proaktiv kontakt med kunder\nHantera och f\u00f6lja upp olika kund\u00e4renden\nGe information, v\u00e4gledning och service via olika kontaktv\u00e4gar\nUtf\u00f6ra administrativa uppgifter \nSamarbeta med kollegor f\u00f6r att s\u00e4kerst\u00e4lla en smidig hantering av kund\u00e4renden\nBidra till h\u00f6g kundn\u00f6jdhet genom ett professionellt, l\u00f6sningsorienterat och serviceinriktat bem\u00f6tande\n\nTj\u00e4nsten \u00e4r ett konsultuppdrag via Adecco p\u00e5 6 m\u00e5nader, med goda m\u00f6jligheter till f\u00f6rl\u00e4ngning eller anst\u00e4llning hos kund. Arbetstiderna \u00e4r f\u00f6rlagda under kontorstid, m\u00e5ndag till fredag, med \u00f6nskad start s\u00e5 snart som m\u00f6jligt.\nOm dig\nVi s\u00f6ker dig som trivs i en social roll med mycket kundkontakt och som motiveras av att hj\u00e4lpa m\u00e4nniskor och hitta l\u00f6sningar.\nDu \u00e4r kommunikativ, initiativtagande och trygg i kontakten med kunder. Du har inga problem med att ta f\u00f6rsta steget i en dialog och k\u00e4nner dig bekv\u00e4m med att hantera olika typer av samtal, \u00e4ven n\u00e4r tempot \u00e4r h\u00f6gt eller situationen kr\u00e4ver att du snabbt beh\u00f6ver prioritera.\nSom person \u00e4r du strukturerad, sj\u00e4lvg\u00e5ende och ansvarstagande. Du har l\u00e4tt f\u00f6r att planera och prioritera ditt arbete och trivs med att ha flera uppgifter p\u00e5 g\u00e5ng samtidigt. Du bidrar med energi och engagemang i teamet och har ett naturligt fokus p\u00e5 att ge kunderna ett professionellt och trevligt bem\u00f6tande.\nDu beh\u00e4rskar svenska och engelska obehindrat, b\u00e5de muntligt och skriftligt.\nVi l\u00e4gger stor vikt vid personlig l\u00e4mplighet. Urval sker l\u00f6pande.\nKontaktuppgifter\nHar du fr\u00e5gor om tj\u00e4nsten eller rekryteringsprocessen \u00e4r du varmt v\u00e4lkommen att kontakta ansvarig rekryterare: Maja Svensson via Maja.Svensson@adecco.se\n\nHar du fr\u00e5gor ang\u00e5ende registrering, var god kontakta supporten via info@adecco.se\n\nV\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Norra Neptunigatan 42","full_address":null,"city":"MALM\u00d6","country":"SE","latitude":55.606162405705,"longitude":12.988326595552},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Adecco Sweden Aktiebolag","postcode":"21118","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.adecco.com\/sv-se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Maja Svensson","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Adecco","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":0,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"Maja.Svensson@adecco.se","images":[],"published_at":"2026-09-18T18:04:07+00:00","expires_at":"2026-10-16T23:59:59+00:00","created_at":"2026-09-19T03:24:24+00:00","updated_at":"2026-09-19T03:46:16+00:00"}}